Banff Aspen Lodge

Banff 51.18115000, -115.56893300 , 401 Banff Avenue Box 1017 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBanff Aspen Lodge boasts an exceptional central location in downtown Banff, providing guests with easy access to shops, restaurants and local attractions. The hotel's proximity to ski bus stops adds to its appeal for winter sports enthusiasts. Visitors appreciate a balance between the vibrant town center's hustle and a quiet atmosphere, making it an ideal base for exploring Banff on foot.

The hotel’s complimentary breakfast receives high praise for its plentiful and varied options with many describing it as delicious and excellent. Guests enjoy a diverse breakfast buffet, complemented by attentive and friendly staff who enhance the dining experience. While some feel the breakfast could benefit from more variety and longer hours, the overall consensus is that it greatly enhances the stay experience.

Room accommodations at Banff Aspen Lodge are consistently highlighted for their cleanliness and comfort. Spacious, well-equipped rooms with modern furnishings offer a bright and airy feel. Private balconies with mountain views and thoughtful design touches, such as separate spaces for double queen beds, cater well to families and different preferences. Despite some minor concerns about room layout and soundproofing, the rooms are generally well-reviewed for their cleanliness, comfort and modern updates.

Cleanliness throughout the hotel is frequently commended with guests noting the spotless and well-maintained communal areas and rooms. Housekeeping services receive high marks for their diligence, contributing to a welcoming and immaculate environment. The hotel’s modern feel and consistent refurbishment efforts bolster its appeal.

The staff at Banff Aspen Lodge are particularly noted for their exceptional service. Guests commend the front desk team, highlighting individuals like Joel and Melissa for their friendliness and helpfulness. The entire team, including cleaning and café staff, are recognized for their warm and professional demeanor, significantly enhancing the overall guest experience.

WiFi at the hotel is generally reliable, providing a good connection for most purposes. Although there are occasional mentions of inconsistent service, it is generally seen as a useful convenience for guests.

For ski enthusiasts, the hotel’s convenient location near ski resorts, friendly staff and amenities like a hot pool offer a superb experience. The hotel's breakfast is noted for energizing guests for a day on the slopes with additional features like free WiFi and dedicated ski rooms and lockers enhancing their stay.

The beds at Banff Aspen Lodge are widely praised for their comfort and cleanliness with many guests appreciating the spacious options like queen-size beds. Although there are some mixed reviews on the pillows' comfort and occasional concerns about bed firmness, the bedding generally contributes to a restful sleep experience.

For its three-star rating, Banff Aspen Lodge delivers good value with service and facilities meeting expected standards and often exceeding them. The lack of air conditioning is noted as a drawback during unusually warm weather, but overall, the hotel stands out favorably among similar-rated hotels.

Accessibility at Banff Aspen Lodge is another highlight with ground-floor rooms and handicap-accessible amenities catering well to guests with disabilities. The hotel is pet-friendly and offers accessible suites for families and those traveling with pets. While parking can sometimes be challenging due to construction, alternative options like street parking are available, maintaining the hotel’s strong accessibility credentials.

Overall, Banff Aspen Lodge is a highly recommended choice for travelers seeking a comfortable, well-located and clean stay with excellent service in Banff.
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Hotel near Golf Courses
This hotel is located on Banff Avenue, approximately 3 km from the Fairmont Banff Springs Golf Course, making it a convenient option for golfers with transportation.

Hotel near Ski Resorts
Situated on Banff Avenue, this lodge offers easy access to the main street's amenities and the various stops for the free SkiBig3 shuttle service, providing a good base for accessing the ski resorts.

Dog Friendly Hotel
This is a pet-friendly hotel.

Hotel with Free Wi-Fi
This hotel provides complimentary wireless internet access throughout the property. It also offers a business center to support connectivity needs.

Business Hotel
Banff Aspen Lodge is a comfortable option for business travelers, providing essential amenities and a convenient location in Banff. While specific meeting facilities might be limited, its accessibility to local businesses is beneficial.

Hotel with Parking
Banff Aspen Lodge offers complimentary parking for guests, including some underground and covered spots. This provides a variety of convenient options.

3-Star Hotel
The Banff Aspen Lodge offers amenities such as two hot tubs, a steam room, complimentary wireless internet, concierge services, and ski storage. Guests can enjoy dining at the White Bark Cafe, and a complimentary buffet breakfast is available on weekdays and weekends. The hotel also has rooms with private balconies or patios.

Accessible Hotel

Room Types
Premium Queen Room with Two Queen Beds This spacious room features a seating area, flat-screen TV, small dining table, a coffee maker, and refrigerator. It has a balcony or terrace. Free WiFi is included.

Superior Queen Room This room features a seating area, flat-screen TV, small dining table, a coffee maker, and refrigerator. It has a balcony or terrace. Free WiFi is included.

Premium Room with Two Twin and Queen Bed This spacious room features a seating area, flat-screen TV, small dining table, a coffee maker, and refrigerator. It has a balcony or terrace. Free WiFi is included.

Premium Queen Room This room features a seating area, flat-screen TV, a coffee maker, and refrigerator. Free WiFi is included.

Economy Double Room This room features a seating area, flat-screen TV, a coffee maker, and refrigerator. Free WiFi is included.

Premium King Room This room features a seating area, flat-screen TV, a coffee maker, and refrigerator. Free WiFi is included.

Superior Queen Room with Bath Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers a tea and coffee maker, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Premium Queen Room with Bath Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Premium Queen Room with Two Queen beds with Bath Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious quadruple room provides a tea and coffee maker, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Banff Aspen Lodge enjoys an exceptional location right in the heart of downtown Banff. Positioned along the bustling main street, the hotel offers only a short walk to numerous shops, restaurants and local attractions. Guests frequently highlight the convenience of the hotel's proximity to ski bus stops, making it ideal for winter sports enthusiasts. The setting strikes a perfect balance, being close enough to the vibrant town center while maintaining a quiet atmosphere. Additionally, amenities such as clean, spacious rooms, an excellent breakfast and friendly staff further augment the appealing location. With this ideal spot, visitors can easily explore Banff's scenic surroundings and vibrant downtown on foot.

Breakfast
Banff Aspen Lodge offers a complimentary breakfast that has received a diverse range of feedback from guests. The majority of reviews are positive, highlighting that the breakfast is plentiful, varied and includes many hot food options. Guests frequently describe the breakfast as delicious, very good and excellent with many praising the quality and variety provided. Phrases such as "amazing breakfast with many different options" and "superb breakfast" are commonly used, suggesting a satisfying and abundant morning meal.

The breakfast buffet stands out as a highlight for many with several guests noting it as excellent or awesome and some specifically mentioning great homemade granola and a nicely managed service. Guests appreciate the attentive and friendly staff who manage the breakfast area, further enhancing the dining experience.

However, a few reviews mention that the breakfast could be basic or average, indicating that while generally good, there may be room for improvement in terms of variety and change in daily offerings. Some specific criticisms include a lack of options for those who do not consume pork and a desire for extended breakfast hours.

Overall, the breakfast at Banff Aspen Lodge is generally well-received, contributing to a positive stay experience with commendations for its variety, quality and inclusion in the room rate.

Rooms
When it comes to room accommodations at Banff Aspen Lodge, guests frequently highlight the cleanliness and comfort provided. The rooms cater to various preferences with their spacious, well-equipped style and modern updates. Many visitors find the rooms bright and airy, enhanced by private balconies offering picturesque mountain views. The facilities in the rooms are well-regarded with comfy beds being a recurring compliment. Some rooms may be smaller than expected, yet they still offer functional layouts and adequate amenities.

Guests also appreciate the thoughtful touches in the room design, such as separate spaces for double queen beds and additional sinks in the bathrooms, providing convenience, especially for families. Renovations have done wonders for the decor with modern, stylish furnishings receiving high praise. Despite some minor issues with room layouts or missing amenities like microwaves and hairdryers, the overall impression of the rooms remains positive.

Notably, some guests mentioned that certain rooms could benefit from better climate control or more soundproofing and a few found the rooms on the ground floor less desirable. However, these factors did little to diminish the overall excellent review of room quality. The consistent themes are clean, spacious and comfortable rooms, making Banff Aspen Lodge a reliable choice for travelers seeking value and modern accommodation in a prime location.

Beds
The beds at Banff Aspen Lodge generally receive positive feedback from guests. Many reviews highlight the comfort of the beds, frequently described as comfortable, clean and even luxurious by some visitors. Guests particularly appreciated large and spacious beds, including queen-size and twin options. The beds have been noted as upgraded from previous stays, adding to the overall positive sleep experience.

While the beds themselves are mostly praised for their comfort, there are some mixed opinions on the pillows. Some guests found the pillows to be a bit flat or awkward, affecting their overall sleep quality. Additionally, a few reviews mentioned issues with the beds being too hard or slanted and the occasional bed frame concern.

Overall, the feedback on bedding at Banff Aspen Lodge is largely favorable, particularly concerning the beds' comfort and cleanliness, making them a highlight for restful stays despite some minor issues with pillows and bed firmness.

Cleanliness
Banff Aspen Lodge consistently delivers on cleanliness, making it a standout option for travelers prioritizing a spotless environment. Guest reviews frequently praise the rooms for being exceptionally clean, modern and comfortable. Words like "clean," "comfortable," and "well-appointed" recur throughout the comments, reflecting a standard of hygiene that extends from individual rooms to communal areas. The reception area, in particular, is noted for its modern feel and guests describe the entire hotel, including common areas, as either very clean or spotless.

The housekeeping services are often highlighted positively with many guests recounting extraordinary efforts to maintain cleanliness even amidst ongoing renovations. "Housekeeping spotless" and "common areas spotless" are among the most frequently mentioned, underscoring a consistent standard across different parts of the hotel.

Moreover, the facilities, including the dining areas and public spaces, maintain this high standard, ensuring a welcoming atmosphere. Guests appreciate the thorough cleaning of rooms and communal areas, describing them as "organized," "well-equipped," and "pleasant." Common areas such as hallways and lobbies are "lovely" and remarkably well-maintained, contributing to the overall cleanliness of the property.

Despite a few isolated complaints about specific cleanliness issues, such as dirty mugs or old appliances, the overwhelming consensus is that the hotel's cleanliness is exemplary. The recurring refurbishment efforts also add to an overall fresh and new appearance, further enhancing the guest experience.

In summary, Banff Aspen Lodge stands out for its high standards of cleanliness, both in rooms and communal areas, coupled with a modern and comfortable ambiance. The diligent housekeeping staff ensures that every part of the hotel is meticulously maintained, creating a welcoming and spotless environment for its guests.

Staff
Banff Aspen Lodge's hotel staff consistently earn praise for their exceptional service. Guests frequently commend the front desk team, particularly Joel and Melissa, for their accommodating and friendly nature. Reviewers describe the staff as happy, helpful and always willing to provide assistance, from check-in to check-out. The reception area is noted for its cleanliness and excellent service with the team being described as warm, attentive and professional.

Guests often highlight specific staff members, such as SuSan, David and Joel, for going above and beyond to ensure a pleasant stay, offering great recommendations and fantastic service. The hospitality extends beyond the front desk with cleaning and cafe staff also being recognized as friendly and cheery.

Overall, the staff at Banff Aspen Lodge are characterized as welcoming, knowledgeable and approachable, consistently providing a positive and accommodating experience for all guests. The team's helpful demeanor and dedication to excellent service make a significant impact on the overall guest experience, leading to many positive and enthusiastic reviews.

Wi-Fi
The wifi experience at Banff Aspen Lodge generally receives positive feedback from guests. Many reviewers highlight the availability of complimentary wifi and note that the connection quality ranges from good to great. However, there are occasional mentions of less reliable or sketchy service, indicating some inconsistencies. On the whole, the wifi is described as functioning well enough for most purposes, making it a convenient feature for those staying at the hotel.

Ski
Banff Aspen Lodge offers an excellent experience for ski enthusiasts. Guests appreciate the convenient location of the hotel, which is in close proximity to nearby ski resorts. The helpful and friendly staff add to the overall positive experience. After a day on the slopes, the terrific hot pool is a crowd-pleaser, providing much-needed relaxation. The breakfast is commendable, providing ample food to sustain guests throughout a day of skiing. Complementary features like excellent free WiFi and dedicated ski rooms and lockers enhance the stay, ensuring guests can focus on enjoying their ski adventures.

3 Star
Banff Aspen Lodge offers good value for its three-star rating, providing a satisfactory stay for guests who adjust their expectations accordingly. The service is commended as great for a hotel of its class, reflecting a consistent three-star standard. While the hotel doesn't compare to five-star establishments, it meets the expected service and experience levels for its category. Guests highlight that it's a favorable option among other three-star hotels they've tried. One inconvenience noted is the lack of air conditioning, which may lead to discomfort in unusually warm weather. The hotel offers additional convenience with breakfast restaurants located just downstairs, providing a practical and comfortable stay.

Accessible
Banff Aspen Lodge has received positive feedback regarding its accessibility features for guests with disabilities. The hotel offers ground-floor rooms that are particularly convenient, including accessible room facilities. This ease of navigation is reinforced by the presence of handicap-accessible rooms and bathrooms, making it straightforward for guests to move around.

Families with pets also find the accommodations suitable with facilities for dogs and pet beds provided. The four-person suites are noted for being very accessible, catering well to various guest needs.

The hotel is located in a convenient area, adding to its overall accessibility. While parking has been noted as an issue at times, particularly because of construction equipment taking up spots, alternatives such as parking on the street are available. Despite the occasional parking difficulties, the accessibility of the hotel remains a standout feature according to guest reviews.


No, Banff Aspen Lodge doesn't have any pool.

No, a spa isn't available at Banff Aspen Lodge.

Yes, Banff Aspen Lodge welcomes dogs.

Yes, parking facilities are available at Banff Aspen Lodge.

No, Banff Aspen Lodge doesn't have a gym.

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