Banff Rocky Mountain Resort
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Summary of reviewsBanff Rocky Mountain Resort is highly regarded for its strategic and picturesque location, ideally situated at the entrance to Banff with easy access to the town's attractions and scenic mountain views. Its serene setting just outside the bustling town center offers guests a peaceful retreat while still being conveniently close to downtown Banff via a short drive or shuttle service. The location is also praised for its proximity to hiking and biking trails and major highways leading to key points of interest.
The resort's breakfast receives mixed reviews with many guests enjoying the abundance and taste of the offerings but noting that breakfast is not included in the room rate, which some find quite high. Dinner experiences also vary with some appreciating the convenience and quality of certain dishes like butter chicken and turkey dinner, while others feel the food is overpriced and of average quality.
Accommodations are noted for being spacious, cozy and well-equipped with amenities such as kitchens and fireplaces, making them ideal for families or longer stays. While some rooms have a modern look, others retain a charmingly rustic feel, though they may need updates. Cleanliness of the rooms is generally good with comfortable beds often mentioned, though there are inconsistencies in maintenance and cleanliness across different units.
Staff interactions are mostly positive with many guests commending the friendly and helpful service, particularly from individuals like Vlad at reception and servers. However, there are occasional reports of inefficiency and unprofessional behaviors that could use improvement.
Facilities such as the gym and tennis courts are appreciated for their functionality and good upkeep, despite not being the most modern. The pool areas, though popular, suffer from maintenance and cleanliness issues, including high chlorine levels and outdated conditions.
Families find the resort particularly favorable with spacious cabins, numerous kid-friendly amenities and activities like tennis and playgrounds. Wildlife sightings from cabin windows add a unique charm to family stays. The resort's location near skiing facilities also makes it a suitable choice for ski vacations, despite a few noise issues.
Overall, Banff Rocky Mountain Resort is praised for its tranquil and beautiful setting, convenience and family-oriented amenities, though there are areas that could benefit from improvement in consistency and maintenance.
Categories
The resort's breakfast receives mixed reviews with many guests enjoying the abundance and taste of the offerings but noting that breakfast is not included in the room rate, which some find quite high. Dinner experiences also vary with some appreciating the convenience and quality of certain dishes like butter chicken and turkey dinner, while others feel the food is overpriced and of average quality.
Accommodations are noted for being spacious, cozy and well-equipped with amenities such as kitchens and fireplaces, making them ideal for families or longer stays. While some rooms have a modern look, others retain a charmingly rustic feel, though they may need updates. Cleanliness of the rooms is generally good with comfortable beds often mentioned, though there are inconsistencies in maintenance and cleanliness across different units.
Staff interactions are mostly positive with many guests commending the friendly and helpful service, particularly from individuals like Vlad at reception and servers. However, there are occasional reports of inefficiency and unprofessional behaviors that could use improvement.
Facilities such as the gym and tennis courts are appreciated for their functionality and good upkeep, despite not being the most modern. The pool areas, though popular, suffer from maintenance and cleanliness issues, including high chlorine levels and outdated conditions.
Families find the resort particularly favorable with spacious cabins, numerous kid-friendly amenities and activities like tennis and playgrounds. Wildlife sightings from cabin windows add a unique charm to family stays. The resort's location near skiing facilities also makes it a suitable choice for ski vacations, despite a few noise issues.
Overall, Banff Rocky Mountain Resort is praised for its tranquil and beautiful setting, convenience and family-oriented amenities, though there are areas that could benefit from improvement in consistency and maintenance.
Hotel near Ski Resorts
Located in Banff, this resort offers access to the ski resorts in Banff National Park. It provides a comfortable stay with amenities suitable for families and ski enthusiasts.
Hotel for Honeymoon
With cottage-style accommodations and a fireplace, this resort provides a unique and cozy experience. The availability of kitchens and the freedom to explore the surrounding nature make it ideal for a relaxed and intimate honeymoon.
Family Friendly Hotel
This resort offers self-catering accommodation with two-bedroom suites and full kitchens, making it ideal for families. It also includes an indoor pool, outdoor hot tubs, a sauna, and bike rentals.
Dog Friendly Hotel
This is a pet-friendly hotel.
Business Hotel
Banff Rocky Mountain Resort provides over 5,000 sq ft of meeting space with multiple rooms and outdoor event space. It includes amenities like an indoor pool, fitness room, and tennis courts, which are great for team-building activities and relaxation after meetings.
Hotel with Gym
Banff Rocky Mountain Resort offers a fitness center for guests. The facility provides a convenient option for maintaining fitness routines.
Hotel with Tennis Courts
Offers tennis courts. Located in Banff, it is a great starting point from which to explore the city.
3-Star Hotel
Features mountain views and comfortable accommodations. Offers an indoor pool and other resort amenities. Provides warm quarters and is eco-certified.
Hotel near Golf Courses
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Guest Reviews
Banff Rocky Mountain Resort is ideally positioned at the entrance to Banff, offering easy access to both the mountains and the main tourist routes. Nestled just outside the town, it provides a serene and picturesque setting with beautiful mountain views, making it a perfect base for exploring Banff and its surroundings.
The location is particularly advantageous for those traveling by car, as it's only a short drive—approximately 5 to 10 minutes—into downtown Banff. Guests appreciated the quiet, secluded environment, which contrasts pleasantly with the hustle and bustle of the town center. For those without a car, the resort offers a convenient shuttle service to and from downtown Banff.
Many reviews highlighted the resort's excellent proximity to major highways, making it easy to access various points of interest such as Lake Minnewanka and Cascade Ponds. Additionally, the resort is located near several hiking and biking trails, offering ample opportunities for outdoor activities.
Overall, the resort's location is highly praised for its scenic beauty, quiet ambiance and accessibility to Banff's main attractions. Whether for a relaxing getaway or an adventurous mountain retreat, Banff Rocky Mountain Resort’s setting provides a tranquil and convenient spot just minutes from downtown Banff.
The breakfast experience at Banff Rocky Mountain Resort elicited mixed reviews from guests. Many guests appreciated the breakfast, describing it as good, abundant, tasty and even excellent with great options available. The breakfast area was noted as great and the service was frequently highlighted as pleasant and excellent. Some found the breakfast offerings to be reasonably priced and there were positive mentions of vegetarian dishes and perfectly cooked bacon. However, several guests were disappointed that breakfast was not included in the room rate, seeing the extra cost as quite high, particularly since the buffet could be as much as $20 per person. There were some complaints about the buffet being a rip-off and comments suggesting the breakfast could use improvement, especially regarding the variety offered. Additionally, some guests experienced long wait times for their food. Given the mixed feedback, guests seeking a hassle-free morning meal might need to manage their expectations or explore other breakfast options nearby.
The dining experience at Banff Rocky Mountain Resort has garnered a range of feedback from guests. The convenience of having an onsite restaurant is frequently mentioned and many appreciate the variety it offers, including breakfast and dinner options with some vegetarian dishes. The chef receives praise for specific dishes like the butter chicken and the turkey dinner, which were highlighted as excellent.
However, opinions about the quality and pricing of the food are mixed. While some found the food delicious and well-priced, others felt it was overpriced with small portions or simply average. There were also mentions of good pasta and amazing fries, contributing positively to the overall dining experience. Yet, some guests reported that the restaurant food was basic, tasteless and expensive.
Service in the restaurant also varies according to reviews. While some guests complimented the great service received, others found it lacking, especially given the hotel setting. Despite these contrasts, the overall sentiment suggests that while the onsite dining is a convenient option with some standout dishes, there is room for improvement in terms of consistency in food quality and service.
Banff Rocky Mountain Resort offers a blend of spacious and cozy accommodations tailored for comfort and functionality, ideal for family stays or tranquil getaways. The units often include kitchens, fireplaces and modern amenities, making them perfect for cooking and home-like living. Many guests appreciate the comfy beds and provided soaps and creams.
The resort's setting, minutes away from Banff’s hustle and bustle, places it in a serene natural environment, often surrounded by wildlife. The facilities, including pools, hot tubs and a gym, cater to a variety of needs, though some might find them basic. While the decor of many rooms feels rustic and slightly dated, they are generally clean and well-maintained.
Rooms vary in size but are frequently noted as spacious and comfortable. Some units have been recently renovated, providing a clean and modern look with a homey feel, while others retain a more old-fashioned charm that some guests describe as needing updates. Noise can be an issue with reports of poor insulation and disturbances from neighboring rooms or floors.
Overall, Banff Rocky Mountain Resort delivers good value for money with its large apartments, clean and comfy facilities and convenient location. Whether seeking a cozy cabin ambiance or a functional family apartment, this resort offers a memorable stay amidst beautiful mountain views and tranquil surroundings.
At Banff Rocky Mountain Resort, the beds left a varied impression on guests. Many found the beds to be clean, comfortable and cozy, often highlighting the superb pillows and well-maintained bedding. The presence of queen and king-size beds also added to the comfort for several guests with clean and fresh bed linens being particularly appreciated.
However, some reviews pointed out the occasional discomfort associated with the beds. Specific concerns included overly soft mattresses that caused backaches, outdated bedding and instances where the bed or pillows felt worn out, lumpy or in need of replacement. The pull-out sofa bed was frequently described as particularly uncomfortable, highlighting a need for better cushioning or new mattresses. Additionally, a few guests were unimpressed with the thin blankets and overall size of some of the beds, finding them too small or not suitable for two people.
Overall, while many guests enjoyed a good night’s sleep thanks to the hotel's comfortable beds and clean linens, others felt improvements were needed in certain areas to ensure everyone has a restful stay.
Banff Rocky Mountain Resort offers a variety of accommodations with spacious, cozy and nicely furnished rooms. Guests have appreciated the clean, comfortable bed linens and the overall cleanliness of certain units, highlighting the resort's potential. The property itself, set in beautiful surroundings just outside of Banff, often matches the described standards, providing a comfortable and modern experience for many visitors.
However, there are significant concerns about consistency in cleanliness. Numerous guests reported issues such as dirty floors, dust, mold and general disrepair. Several reviews mentioned dirty pools, unpleasant room odors and unmaintained furnishings. While some units were spotless, others were not up to expectations with problems ranging from stained sheets to dusty headboards and dirty bathrooms. Additionally, the resort's facilities, including the pool area and hot tub, were frequently noted as needing renovations and better upkeep.
Despite these challenges, housekeeping services were generally praised when they hit the mark and the staff was often described as friendly and responsive. Yet, the variability in room maintenance suggests a need for more stringent and consistent cleaning protocols across the board. The resort’s beautiful location and potential for a clean, comfortable stay make it a promising destination, but increased attention to thorough and regular cleaning would enhance the overall guest experience significantly.
Banff Rocky Mountain Resort has received varied feedback regarding its staff, highlighting mostly positive interactions. Guests frequently commend the staff for being friendly, helpful and accommodating. Special mentions were given to individuals like Vlad at reception and Kim, a server, for their exceptional service. The cleaning staff were noted as prompt and professional, maintaining cleanliness with a cheery demeanor. Despite some hiccups with housekeeping and sporadically rude front desk staff, management and shift supervisors often addressed issues effectively and promptly.
However, not all reviews were glowing. Some guests experienced lengthy and inefficient check-ins and check-outs, while others reported unprofessional and condescending behavior from certain front desk staff members. There were instances of poor housekeeping and the reception staff not handling noise complaints or room issues effectively. Nonetheless, many guests found the reception team courteous and responsive, often welcoming guests warmly with excellent customer service.
Overall, the resort staff are seen as generally positive, friendly and eager to assist, although there are areas that need improvement to ensure a consistent experience for all guests.
Visitors to the Banff Rocky Mountain Resort have mixed experiences regarding the Wi-Fi service. While some guests praised the internet for being good, reliable and fast in common areas, others frequently encountered issues such as slow, spotty and unreliable connections. Despite the inclusion of free Wi-Fi in the booking, many guests reported difficulties in maintaining a consistent connection with the service often described as poor or non-existent in some areas. Although there were moments when the Wi-Fi worked well and the speeds were adequate, these instances were less frequent compared to the reports of disruptions and weak connections.
The Banff Rocky Mountain Resort offers a range of fitness facilities including tennis and squash courts, along with a spacious onsite gym. While some guests mentioned that the gym isn't particularly modern and some equipment may be dated or in need of maintenance, the overall feedback highlights that the gym is functional and well-equipped. Positive remarks were made about the cleanliness and professional setup of the gym, which includes weights, treadmills and other fitness machines. Visitors generally found the gym facilities adequate for a good workout and appreciated the convenience of having access to fitness amenities during their stay.
The pool facilities at Banff Rocky Mountain Resort feature both indoor and outdoor options, which are popular among guests, especially children. While some found the pools and hot tubs to be clean, warm and enjoyable, others highlighted significant issues with cleanliness and maintenance. Many guests noted that the water had excessive chlorine levels, sometimes causing discomfort. The pool area was frequently described as outdated and in need of renovation and thorough cleaning. Despite these concerns, the pool area is appreciated for its potential with several guests enjoying the amenities when in good condition. Overall, the pool and hot tub facilities seem to have a mix of strong appeal and notable drawbacks, suggesting room for improvement.
The Banff Rocky Mountain Resort offers a range of facilities that enhance the guest experience, particularly for sports enthusiasts. One standout feature is the well-cared-for tennis courts, which provide a fantastic setting against the backdrop of the stunning mountain views. Guests frequently mention the enjoyment of playing tennis, volleyball and squash, noting the clean and well-maintained condition of the courts. Additional activity options like pickleball and basketball courts are also available, although some facilities may require advance booking. For families, the resort is a hit with children especially enjoying the tennis courts and pool. Despite some minor issues like a slightly outdated feel and occasional renovation closures, the resort remains a solid choice for an active mountain getaway. The presence of amenities such as walking trails behind the tennis courts and great warmup equipment further enrich the guest experience. Overall, the resort appeals as a versatile destination suitable for both relaxation and tennis-focused activities.
Banff Rocky Mountain Resort offers a delightful experience for families with an array of activities and amenities that cater specifically to those traveling with children. Families appreciated the spacious and well-equipped cabins, which provided ample space and comfort during their stay. The resort's family-friendly atmosphere is evident with numerous positive mentions of its suitability for family vacations, reunions and even accommodating family pets.
The availability of outdoor activities such as tennis courts, a playground and a well-maintained BBQ area added to the enjoyment for both parents and children. Many guests highlighted the fun their kids had at the playground and the overall kid-friendly amenities available at the resort. The presence of wildlife, including deer observed from cabin windows, added a unique touch to the stay, allowing families to feel closely connected to nature.
Families also benefited from practical conveniences like the shuttle service into town, family-friendly rooms with separate bedrooms and multiple bathrooms and common areas perfect for group gatherings. While some reviewers pointed out limitations in certain amenities and the occasional disappointment in facilities, the overall feedback emphasized the resort’s ability to create memorable family experiences.
The combination of beautiful natural surroundings, family-oriented amenities and convenient services makes Banff Rocky Mountain Resort a notable choice for families looking to enjoy a pleasant and engaging vacation. Despite a few critiques, the majority of families enjoyed their stay and would consider returning for future visits.
The Banff Rocky Mountain Resort is conveniently located near a ski resort, offering guests easy access to great skiing facilities and nearby ski lifts. The proximity to the slopes makes it an ideal spot for those looking to enjoy a skiing vacation. The helpful and genuine skischool staff add to the positive experience at this location. Despite a few mentions of noise issues and disrupted stays, the overall feedback highlights the resort as a good base for a successful skiing getaway.
Nestled in the picturesque surroundings of Banff, the Banff Rocky Mountain Resort offers a three-star experience characterized by average facilities and some notable perks. The resort enjoys a good location, making it convenient for exploring the local area and provides comfortable accommodations that deliver decent value for their price point. Guests have appreciated the comfortable rooms and modern interiors, which are well-maintained and include quality finishings.
Families particularly enjoyed the pool and the resort's amenities met the basic expectations of a three-star hotel with friendly staff contributing to a positive customer experience. The quick and efficient check-in and checkout processes are additional bonuses. Despite some of the furniture and facilities showing signs of wear and tear and the need for updates and refurbishment, the suites are generally well-equipped, offering the comfort needed for a pleasant stay.
However, the resort does face criticism for being dated and overpriced with several guests noting the need for renovations to truly meet the three-star criteria. Cleanliness and noise levels were also concerns for some visitors, affecting their overall experience. While it fulfills its role as a three-star establishment, guests recommend considering other accommodations, particularly given the high costs relative to the value provided.
Overall, the Banff Rocky Mountain Resort delivers a reasonably comfortable stay with friendly service, though improvements in cleanliness, modernization and value for money are areas to address for future guests.
Banff Rocky Mountain Resort offers several amenities for business travelers, including well-equipped meeting rooms, a business center and specific suites for business purposes. Guests have access to a therapy and fitness room, which can be a nice addition for those looking to maintain their fitness routine while traveling. Many employees have been praised for their exemplary service. However, the resort has some notable drawbacks for business use. The WiFi can be slow and intermittent, which has caused issues during remote meetings. Additionally, there is no daily room service and some guests have experienced billing issues. The conference facilities are considered noisy and not substantial by some reviewers, indicating room for improvement in becoming more business-friendly.
Banff Rocky Mountain Resort offers several positive accessibility features that cater to guests with disabilities. Room accessibility is consistently praised, complemented by easy access from the parking area, reducing the need for extensive hauling. The hotel maintains its main pool complex well and frequently assigns accessible rooms near this facility, enhancing convenience for guests with mobility challenges. Notably, the resort is wheelchair accessible and provides a good shuttle service, aiding those with mobility impairments.
However, there are some areas where accessibility could improve. While many guests found the accessibility good, issues such as unclear communication regarding limited mobility options, the danger posed by steps and the difficulty of navigating paths in the dark were noted. Additionally, the absence of elevators poses a challenge for some guests and there were instances of incorrect room bookings for guests who had requested handicap-friendly accommodations. Despite these limitations, the resort strives to maintain cleanliness and ensure essential requirements for accessibility are met.
Visitors to the Banff Rocky Mountain Resort seem to have mixed feelings about the indoor pool facilities. On the positive side, the resort's indoor pool is described as a nice amenity, particularly appreciated for being large and fun for kids. The pool and accompanying hot tubs receive praise for their cleanliness and guests mentioned enjoying the heated pool and whirlpool offerings. Many found the pool area to be very clean and the overall experience pleasant, supported by enthusiastic reception and exceptional facilities.
However, several reviewers noted that the indoor pool area decor is somewhat dated and in need of maintenance. Complaints about cleanliness arose, including mentions of a brown ring around the water level and unstable water temperature. Some guests felt the pool was less accessible and that the area could be somewhat dirty at times. Additionally, the indoor hot tub was reported to be too hot and the steam room next to the pool was out of service. The lack of lifeguards was mentioned, raising concerns about safety.
Overall, while the indoor pool at Banff Rocky Mountain Resort provides a fun and pleasant experience, there are definite opportunities for updates and improvements in maintenance.
The Banff Rocky Mountain Resort stands out as a great location for honeymooners, consistently praised for its romantic setting and cozy atmosphere. The apartments feature a romantic fireplace, adding to the charm and appeal for couples. Guests frequently note the cleanliness and comfort of the beds, enhancing the overall experience. Positive feedback highlights wonderful honeymoon experiences, thanks largely to the attentive and supportive staff. However, there were mentions of rooms not being clean upon arrival and a need for more assistance with honeymoon setups, indicating areas for improvement. Overall, the resort is ideal for a honeymoon, offering a memorable and picturesque getaway.
Banff Rocky Mountain Resort is praised for its dog-friendly atmosphere, making it ideal for families traveling with pets. Guests frequently appreciate the well-supplied pet-friendly rooms complete with dog beds, bowls and occasional treats or toys. The resort offers generous outdoor walking spaces for pets to enjoy, ensuring easy pet access and allowing dogs on the property. Guests often mention that dogs are welcomed and integrated into the resort experience with designated dog-friendly areas maintained clean and pet waste bins available, though they could be emptied more frequently. Staff friendliness towards pets is consistently highlighted with some members going the extra mile to ensure canine guests are comfortable.
Dogs can move easily around the property, contributing to a pleasant and stress-free stay for pet owners, who applaud the resort’s overall accommodating nature. The resort also organizes thoughtful events like pet cocktail receptions, enhancing the pet-friendly experience. Despite its overall positive reception, some guests have found the additional pet fees to be on the higher side and a few have suggested improvements in the accuracy of the pet policy and the quality of dog-specific amenities. Nevertheless, the resort’s commitment to creating a comfortable and welcoming environment for pets is evident, making it a reliable choice for travelers who wish to bring their furry friends along.
Location Show Map
Location
The location is particularly advantageous for those traveling by car, as it's only a short drive—approximately 5 to 10 minutes—into downtown Banff. Guests appreciated the quiet, secluded environment, which contrasts pleasantly with the hustle and bustle of the town center. For those without a car, the resort offers a convenient shuttle service to and from downtown Banff.
Many reviews highlighted the resort's excellent proximity to major highways, making it easy to access various points of interest such as Lake Minnewanka and Cascade Ponds. Additionally, the resort is located near several hiking and biking trails, offering ample opportunities for outdoor activities.
Overall, the resort's location is highly praised for its scenic beauty, quiet ambiance and accessibility to Banff's main attractions. Whether for a relaxing getaway or an adventurous mountain retreat, Banff Rocky Mountain Resort’s setting provides a tranquil and convenient spot just minutes from downtown Banff.
Breakfast
Dinner
However, opinions about the quality and pricing of the food are mixed. While some found the food delicious and well-priced, others felt it was overpriced with small portions or simply average. There were also mentions of good pasta and amazing fries, contributing positively to the overall dining experience. Yet, some guests reported that the restaurant food was basic, tasteless and expensive.
Service in the restaurant also varies according to reviews. While some guests complimented the great service received, others found it lacking, especially given the hotel setting. Despite these contrasts, the overall sentiment suggests that while the onsite dining is a convenient option with some standout dishes, there is room for improvement in terms of consistency in food quality and service.
Rooms
The resort's setting, minutes away from Banff’s hustle and bustle, places it in a serene natural environment, often surrounded by wildlife. The facilities, including pools, hot tubs and a gym, cater to a variety of needs, though some might find them basic. While the decor of many rooms feels rustic and slightly dated, they are generally clean and well-maintained.
Rooms vary in size but are frequently noted as spacious and comfortable. Some units have been recently renovated, providing a clean and modern look with a homey feel, while others retain a more old-fashioned charm that some guests describe as needing updates. Noise can be an issue with reports of poor insulation and disturbances from neighboring rooms or floors.
Overall, Banff Rocky Mountain Resort delivers good value for money with its large apartments, clean and comfy facilities and convenient location. Whether seeking a cozy cabin ambiance or a functional family apartment, this resort offers a memorable stay amidst beautiful mountain views and tranquil surroundings.
Beds
However, some reviews pointed out the occasional discomfort associated with the beds. Specific concerns included overly soft mattresses that caused backaches, outdated bedding and instances where the bed or pillows felt worn out, lumpy or in need of replacement. The pull-out sofa bed was frequently described as particularly uncomfortable, highlighting a need for better cushioning or new mattresses. Additionally, a few guests were unimpressed with the thin blankets and overall size of some of the beds, finding them too small or not suitable for two people.
Overall, while many guests enjoyed a good night’s sleep thanks to the hotel's comfortable beds and clean linens, others felt improvements were needed in certain areas to ensure everyone has a restful stay.
Cleanliness
However, there are significant concerns about consistency in cleanliness. Numerous guests reported issues such as dirty floors, dust, mold and general disrepair. Several reviews mentioned dirty pools, unpleasant room odors and unmaintained furnishings. While some units were spotless, others were not up to expectations with problems ranging from stained sheets to dusty headboards and dirty bathrooms. Additionally, the resort's facilities, including the pool area and hot tub, were frequently noted as needing renovations and better upkeep.
Despite these challenges, housekeeping services were generally praised when they hit the mark and the staff was often described as friendly and responsive. Yet, the variability in room maintenance suggests a need for more stringent and consistent cleaning protocols across the board. The resort’s beautiful location and potential for a clean, comfortable stay make it a promising destination, but increased attention to thorough and regular cleaning would enhance the overall guest experience significantly.
Staff
However, not all reviews were glowing. Some guests experienced lengthy and inefficient check-ins and check-outs, while others reported unprofessional and condescending behavior from certain front desk staff members. There were instances of poor housekeeping and the reception staff not handling noise complaints or room issues effectively. Nonetheless, many guests found the reception team courteous and responsive, often welcoming guests warmly with excellent customer service.
Overall, the resort staff are seen as generally positive, friendly and eager to assist, although there are areas that need improvement to ensure a consistent experience for all guests.
Wi-Fi
Gym
Pool
Tennis
Family
The availability of outdoor activities such as tennis courts, a playground and a well-maintained BBQ area added to the enjoyment for both parents and children. Many guests highlighted the fun their kids had at the playground and the overall kid-friendly amenities available at the resort. The presence of wildlife, including deer observed from cabin windows, added a unique touch to the stay, allowing families to feel closely connected to nature.
Families also benefited from practical conveniences like the shuttle service into town, family-friendly rooms with separate bedrooms and multiple bathrooms and common areas perfect for group gatherings. While some reviewers pointed out limitations in certain amenities and the occasional disappointment in facilities, the overall feedback emphasized the resort’s ability to create memorable family experiences.
The combination of beautiful natural surroundings, family-oriented amenities and convenient services makes Banff Rocky Mountain Resort a notable choice for families looking to enjoy a pleasant and engaging vacation. Despite a few critiques, the majority of families enjoyed their stay and would consider returning for future visits.
Ski
3 Star
Families particularly enjoyed the pool and the resort's amenities met the basic expectations of a three-star hotel with friendly staff contributing to a positive customer experience. The quick and efficient check-in and checkout processes are additional bonuses. Despite some of the furniture and facilities showing signs of wear and tear and the need for updates and refurbishment, the suites are generally well-equipped, offering the comfort needed for a pleasant stay.
However, the resort does face criticism for being dated and overpriced with several guests noting the need for renovations to truly meet the three-star criteria. Cleanliness and noise levels were also concerns for some visitors, affecting their overall experience. While it fulfills its role as a three-star establishment, guests recommend considering other accommodations, particularly given the high costs relative to the value provided.
Overall, the Banff Rocky Mountain Resort delivers a reasonably comfortable stay with friendly service, though improvements in cleanliness, modernization and value for money are areas to address for future guests.
Business
Accessible
However, there are some areas where accessibility could improve. While many guests found the accessibility good, issues such as unclear communication regarding limited mobility options, the danger posed by steps and the difficulty of navigating paths in the dark were noted. Additionally, the absence of elevators poses a challenge for some guests and there were instances of incorrect room bookings for guests who had requested handicap-friendly accommodations. Despite these limitations, the resort strives to maintain cleanliness and ensure essential requirements for accessibility are met.
Indoor Pool
However, several reviewers noted that the indoor pool area decor is somewhat dated and in need of maintenance. Complaints about cleanliness arose, including mentions of a brown ring around the water level and unstable water temperature. Some guests felt the pool was less accessible and that the area could be somewhat dirty at times. Additionally, the indoor hot tub was reported to be too hot and the steam room next to the pool was out of service. The lack of lifeguards was mentioned, raising concerns about safety.
Overall, while the indoor pool at Banff Rocky Mountain Resort provides a fun and pleasant experience, there are definite opportunities for updates and improvements in maintenance.
Honeymoon
Dog Friendly
Dogs can move easily around the property, contributing to a pleasant and stress-free stay for pet owners, who applaud the resort’s overall accommodating nature. The resort also organizes thoughtful events like pet cocktail receptions, enhancing the pet-friendly experience. Despite its overall positive reception, some guests have found the additional pet fees to be on the higher side and a few have suggested improvements in the accuracy of the pet policy and the quality of dog-specific amenities. Nevertheless, the resort’s commitment to creating a comfortable and welcoming environment for pets is evident, making it a reliable choice for travelers who wish to bring their furry friends along.
Yes, Banff Rocky Mountain Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Banff Rocky Mountain Resort.
Yes, Banff Rocky Mountain Resort welcomes dogs.
No, parking facilities aren't available at Banff Rocky Mountain Resort.
Yes, Banff Rocky Mountain Resort has a gym.
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