Tunnel Mountain Resort
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Summary of reviewsTunnel Mountain Resort is widely celebrated for its exceptional location, providing a perfect balance of tranquility and accessibility. Nestled on Tunnel Mountain, the resort is conveniently close to downtown Banff, offering easy access to popular attractions via a complimentary shuttle bus. Guests praise the serene setting, beautiful natural scenery, peaceful ambiance and stunning mountain views from private balconies.
The resort’s rooms and cabins are lauded for being spacious, clean and well-equipped, often noted for their recent renovations, comfortable beds and cozy fireplaces. Family-friendly amenities and thoughtful layouts enhance the experience, making it an ideal choice for group stays. The spotless apartments and rooms are consistently maintained by a diligent housekeeping staff, further establishing a reputation for cleanliness and comfort.
The staff at Tunnel Mountain Resort stand out for their friendliness, helpfulness and professionalism, often going above and beyond to ensure a memorable stay. Guests frequently mention positive interactions with staff members and commend their attentive service. Special mentions of specific staff, such as Brogan, Clara and Bruce, highlight personalized and exceptional service.
The resort’s complimentary WiFi generally meets guests' needs with good coverage for light internet usage, despite occasional connectivity issues. Pool facilities receive mixed reviews; while some appreciate the heated outdoor pool, sauna and gym, others feel the amenities could benefit from updates and better maintenance. Parking options are ample and convenient, though some guests experienced tight spaces or construction-related inconveniences.
Highly praised for its comfortable beds, Tunnel Mountain Resort delivers a restful sleep experience, further bolstered by the peaceful setting and quality bedding. Guests appreciate the efficient service and value offered by the three-star establishment, noting it as an affordable option in Banff. The resort's heated pool is appreciated for its warmth and maintenance, though it’s smaller than some guests expected.
The pet-friendly accommodation is another standout feature with thoughtful amenities provided for dogs, making it an excellent choice for families traveling with pets. Overall, Tunnel Mountain Resort is a well-loved destination, providing a blend of comfort, convenience and exceptional service, ensuring guests enjoy a pleasant and memorable stay.
Categories
The resort’s rooms and cabins are lauded for being spacious, clean and well-equipped, often noted for their recent renovations, comfortable beds and cozy fireplaces. Family-friendly amenities and thoughtful layouts enhance the experience, making it an ideal choice for group stays. The spotless apartments and rooms are consistently maintained by a diligent housekeeping staff, further establishing a reputation for cleanliness and comfort.
The staff at Tunnel Mountain Resort stand out for their friendliness, helpfulness and professionalism, often going above and beyond to ensure a memorable stay. Guests frequently mention positive interactions with staff members and commend their attentive service. Special mentions of specific staff, such as Brogan, Clara and Bruce, highlight personalized and exceptional service.
The resort’s complimentary WiFi generally meets guests' needs with good coverage for light internet usage, despite occasional connectivity issues. Pool facilities receive mixed reviews; while some appreciate the heated outdoor pool, sauna and gym, others feel the amenities could benefit from updates and better maintenance. Parking options are ample and convenient, though some guests experienced tight spaces or construction-related inconveniences.
Highly praised for its comfortable beds, Tunnel Mountain Resort delivers a restful sleep experience, further bolstered by the peaceful setting and quality bedding. Guests appreciate the efficient service and value offered by the three-star establishment, noting it as an affordable option in Banff. The resort's heated pool is appreciated for its warmth and maintenance, though it’s smaller than some guests expected.
The pet-friendly accommodation is another standout feature with thoughtful amenities provided for dogs, making it an excellent choice for families traveling with pets. Overall, Tunnel Mountain Resort is a well-loved destination, providing a blend of comfort, convenience and exceptional service, ensuring guests enjoy a pleasant and memorable stay.
Lodge near Ski Resorts
Located in Banff, this resort provides access to the three ski resorts in Banff National Park. It offers a range of accommodation options and amenities for a ski vacation.
Lodge for Honeymoon
Located on Tunnel Mountain, this resort offers stunning views and a range of amenities. The private setting and access to hiking trails make it a great choice for couples seeking both relaxation and outdoor adventure.
Dog Friendly Lodge
This resort welcomes pets for an additional fee of $25 per pet per night. Complimentary beds and bowls are available, and dog treats are provided at check-in. There are grassy areas and walking trails on the property.
Lodge with Free Wi-Fi
This hotel offers reliable Wi-Fi connectivity throughout the resort. This allows guests to stay connected for work and leisure.
Lodge with Parking
This resort offers complimentary private parking on-site, including a small parkade for indoor parking. This provides guests with free and convenient options.
3-Star Lodge
Offers a good location close to the city center. Provides comfortable accommodations and a pleasant stay. Known for its convenience and accessibility.
Lodge with Indoor Pool
Tunnel Mountain Resort offers an indoor pool located just off the lobby. Guests have access to changerooms, a sauna, and a steam room nearby.
Lodge with Swimming Pool
Heated Pool Indoor Pool
Lodge with Heated Pool
Guest Reviews
Nestled on Tunnel Mountain, Tunnel Mountain Resort offers an excellent location that perfectly balances accessibility and tranquility. The resort is conveniently close to downtown Banff, making it easy to reach popular attractions and the town center either via a short 15-minute walk or using the free shuttle bus service provided by the hotel. This shuttle bus stops right at the resort's doorstep, ensuring guests can effortlessly explore the surrounding areas and Banff’s bustling center.
Guests appreciate the resort's peaceful and secluded setting, which is away from the busy central streets, offering a serene retreat amidst beautiful natural scenery. The balconies facing the mountains provide stunning views, enhancing the overall charm of the location.
While some reviews noted that the resort is slightly far from the heart of downtown Banff, the complimentary bus passes provide seamless connectivity to key spots like the Banff Gondola and hot springs, making the distance a non-issue. The immediate area is also great for outdoor enthusiasts with ample hiking areas, snow resorts and mountain trails nearby.
Overall, the strategic location of Tunnel Mountain Resort, combined with its quiet ambiance, beautiful vistas and excellent transport links, makes it an ideal base for exploring Banff while enjoying a calm and scenic environment.
Tunnel Mountain Resort offers a delightful blend of comfort and convenience amidst the stunning backdrop of the Rockies. The accommodations are consistently praised for their spaciousness and cleanliness, making them perfect for both short and extended stays. Many guests appreciated the roomy, well-equipped apartments, featuring everything from full kitchens to cozy fireplaces. The private balconies and beautiful surrounding views enhanced the overall experience, creating a tranquil and scenic retreat.
Family-friendly amenities abound with separate bedrooms, multiple TVs and thoughtful layouts conducive to group stays. The rooms and cabins are tastefully decorated and modern, often refreshed with recent renovations. Many remarked on the comfortable beds and ample storage space, ensuring a restful and organized stay.
Additionally, the resort's ideal location offers easy accessibility to downtown Banff and nearby attractions with a free shuttle bus service for added convenience. Facilities like a nice pool, hot tub and clean, well-maintained bathrooms contributed to the positive guest experiences. Despite some isolated mentions of outdated furnishings or minor issues like plumbing, the overall sentiment remained highly favorable with many guests expressing a desire to return.
Tunnel Mountain Resort is frequently praised for its incredibly comfortable beds, consistently described with terms like "super soft" and "so cozy." Guests seem to universally appreciate the comfort of both the beds and pillows, often noting that the bedding contributes to a restful night's sleep. Accommodation at the resort isn't just about sleeping well; the rooms are spacious and tidy, enhancing the overall experience.
While the resort occasionally receives feedback on minor concerns with bed softness or size, this does not overshadow the predominately positive experiences shared by the guests who enjoyed great sleep quality. The combination of a tranquil setting and quality bedding consistently ensures a good night's rest. Suitable for families, options like multiple beds, including single ones for children, add to the convenience. Overall, Tunnel Mountain Resort continues to impress guests with its comfortable and well-maintained sleeping arrangements.
Tunnel Mountain Resort is lauded for its consistently high standards of cleanliness, making it a charming choice for travelers seeking a well-maintained retreat. Guests frequently compliment the hotel on its spotless apartments and rooms, often describing them as exceptionally clean and cozy. The housekeeping staff is praised for their diligence with many noting that rooms are serviced daily and any requests for additional cleaning are promptly addressed.
The property features a host of amenities that are kept in top condition. Kitchens are well-stocked and clean, bathrooms are spacious and pleasant and public areas are generally well-maintained. Although the pool area and some common spaces could benefit from updates, the overall impression is one of meticulous care.
Guests also appreciate the comfortable beds and clean, fresh linens provided. The resort offers a serene environment with many mentioning the peaceful atmosphere and great views. Even pets are treated to special amenities, adding to the overall positive experience.
Although a few reviews pointed out minor areas that could use more attention, such as occasional dust or less-than-perfectly cleaned utensils, the consensus is overwhelmingly positive. Tunnel Mountain Resort stands out as a clean, comfortable and well-loved destination, making it a reliable option for a restful stay.
Tunnel Mountain Resort is widely praised for its staff, frequently described as friendly, helpful and accommodating. Guests consistently highlight their positive interactions, noting the attentive and professional demeanor of the entire team. The front desk staff, in particular, receive commendations for their flexibility, quick assistance and informative guidance about the local area.
Housekeeping also garners positive remarks for their friendliness and efficiency, contributing significantly to the clean and tidy environment of the resort. Receptionists are often mentioned for their warm welcomes, even during late hours and their enthusiasm in assisting with any requests or queries.
Special mentions were given to certain staff members like Brogan, Clara, Catherine, Rika and Bruce for going above and beyond to make guests' stays memorable with thoughtful gestures and personalized service. The overall consensus from guests is that the staff at Tunnel Mountain Resort significantly enhance the experience with their exceptional service, making it a highly recommended destination.
Tunnel Mountain Resort offers complimentary WiFi that generally receives positive feedback from guests. Many reviews highlight the coverage as good, secure and strong, which works well for light usage such as social media, messaging and browsing weather apps. The TVs and WiFi in the rooms function seamlessly, providing a comfortable experience. Guests also appreciate the availability of free WiFi throughout the resort. However, some reviews mention intermittent issues such as disconnections and poor quality, indicating room for improvement. Despite this, the overall sentiment towards the WiFi remains favorable for most light to moderate internet needs.
Tunnel Mountain Resort offers a mixed experience when it comes to its pool facilities. On the positive side, guests appreciated that the resort has both indoor and outdoor pools available with many enjoying the heated outdoor option. Families especially noted the fun their children had in the pool and some guests found the pool clean and well-kept. Additionally, the presence of a sauna, spa facilities and a gym added to the overall appeal for visitors.
However, multiple reviews pointed out that the pool area and facilities could use significant maintenance and renovations. Common concerns included the small size of the pool, cold water temperatures and occasional cleanliness issues. An outdated appearance and non-functional amenities such as out-of-order showers and a less than desirable pool area were also reported. While the pool was described as a bonus by some, others found it quite small and sometimes crowded.
Overall, while the pool facilities add some value to the resort experience, there are areas in need of improvement to ensure a fully satisfying stay for guests.
Tunnel Mountain Resort offers a variety of parking options that cater to different needs of their guests. Free parking is a notable perk, frequently highlighted as a positive feature. The resort provides ample parking space, including underground and adjacent to rooms, making it easy and convenient for families and travelers. Many guests appreciated the cleanly maintained parking lots, heated garage options and parking space right by their accommodations.
However, some reviews indicated that parking can be tight with narrow spots causing difficulties for larger vehicles. Construction activities at times affected parking availability and on occasion, guests had to park further away or navigate squishy conditions. Despite these challenges, the overall sentiment about the parking facilities remains positive with many guests finding the ease of parking and access to their vehicles to be satisfactory and well-maintained.
Tunnel Mountain Resort offers good value for a three-star establishment, making it one of the more affordable options in its area. Guests experienced efficient check-in and check-out processes, which were described as straightforward and fast. The King superior suite on the third floor garnered positive remarks for its beauty, cleanliness and comfort.
Visitors appreciated the cleanliness of the facilities, noting that their rooms felt clean and well-maintained. While some recommended upgrading to a mountain cabin for an enhanced stay, they also reported that heating in the rooms was satisfactory and there were no significant issues even when the room was next to the laundry area.
However, a few drawbacks were mentioned, such as rooms being partially below ground and the pool being very cold. Some guests felt the surroundings could be a bit noisy due to the proximity to the road. Additionally, more blankets could have been provided upon arrival or during their stay. Despite these minor inconveniences, the overall sentiment towards Tunnel Mountain Resort's facilities and services was positive.
The heated pool at Tunnel Mountain Resort receives generally positive feedback for its warmth and overall maintenance. Guests appreciate the pool’s comfort after a day of hiking with comments noting it is as warm as expected and quite pleasant. The presence of additional amenities like a steam room and sauna also adds to the appeal. Despite some mentions that the pool was not as warm or as large as anticipated, the overall sentiment highlights the pool as a well-maintained and enjoyable feature of the resort.
Tunnel Mountain Resort is an excellent destination for those traveling with their furry friends. Known for its pet-friendly accommodations, the resort ensures a joyful stay for both pets and their owners by offering special amenities like dog beds, treats and toys upon check-in. The location is ideal and convenience is highlighted in many reviews, making it a great choice for families traveling with both children and pets. The care taken to cater to pets makes it a highly recommended place for anyone planning a trip with their four-legged companions. Guests should confirm any pet allergies before booking to ensure a comfortable stay for all.
Location Show Map
Location
Guests appreciate the resort's peaceful and secluded setting, which is away from the busy central streets, offering a serene retreat amidst beautiful natural scenery. The balconies facing the mountains provide stunning views, enhancing the overall charm of the location.
While some reviews noted that the resort is slightly far from the heart of downtown Banff, the complimentary bus passes provide seamless connectivity to key spots like the Banff Gondola and hot springs, making the distance a non-issue. The immediate area is also great for outdoor enthusiasts with ample hiking areas, snow resorts and mountain trails nearby.
Overall, the strategic location of Tunnel Mountain Resort, combined with its quiet ambiance, beautiful vistas and excellent transport links, makes it an ideal base for exploring Banff while enjoying a calm and scenic environment.
Rooms
Family-friendly amenities abound with separate bedrooms, multiple TVs and thoughtful layouts conducive to group stays. The rooms and cabins are tastefully decorated and modern, often refreshed with recent renovations. Many remarked on the comfortable beds and ample storage space, ensuring a restful and organized stay.
Additionally, the resort's ideal location offers easy accessibility to downtown Banff and nearby attractions with a free shuttle bus service for added convenience. Facilities like a nice pool, hot tub and clean, well-maintained bathrooms contributed to the positive guest experiences. Despite some isolated mentions of outdated furnishings or minor issues like plumbing, the overall sentiment remained highly favorable with many guests expressing a desire to return.
Beds
While the resort occasionally receives feedback on minor concerns with bed softness or size, this does not overshadow the predominately positive experiences shared by the guests who enjoyed great sleep quality. The combination of a tranquil setting and quality bedding consistently ensures a good night's rest. Suitable for families, options like multiple beds, including single ones for children, add to the convenience. Overall, Tunnel Mountain Resort continues to impress guests with its comfortable and well-maintained sleeping arrangements.
Cleanliness
The property features a host of amenities that are kept in top condition. Kitchens are well-stocked and clean, bathrooms are spacious and pleasant and public areas are generally well-maintained. Although the pool area and some common spaces could benefit from updates, the overall impression is one of meticulous care.
Guests also appreciate the comfortable beds and clean, fresh linens provided. The resort offers a serene environment with many mentioning the peaceful atmosphere and great views. Even pets are treated to special amenities, adding to the overall positive experience.
Although a few reviews pointed out minor areas that could use more attention, such as occasional dust or less-than-perfectly cleaned utensils, the consensus is overwhelmingly positive. Tunnel Mountain Resort stands out as a clean, comfortable and well-loved destination, making it a reliable option for a restful stay.
Staff
Housekeeping also garners positive remarks for their friendliness and efficiency, contributing significantly to the clean and tidy environment of the resort. Receptionists are often mentioned for their warm welcomes, even during late hours and their enthusiasm in assisting with any requests or queries.
Special mentions were given to certain staff members like Brogan, Clara, Catherine, Rika and Bruce for going above and beyond to make guests' stays memorable with thoughtful gestures and personalized service. The overall consensus from guests is that the staff at Tunnel Mountain Resort significantly enhance the experience with their exceptional service, making it a highly recommended destination.
Wi-Fi
Pool
However, multiple reviews pointed out that the pool area and facilities could use significant maintenance and renovations. Common concerns included the small size of the pool, cold water temperatures and occasional cleanliness issues. An outdated appearance and non-functional amenities such as out-of-order showers and a less than desirable pool area were also reported. While the pool was described as a bonus by some, others found it quite small and sometimes crowded.
Overall, while the pool facilities add some value to the resort experience, there are areas in need of improvement to ensure a fully satisfying stay for guests.
Parking
However, some reviews indicated that parking can be tight with narrow spots causing difficulties for larger vehicles. Construction activities at times affected parking availability and on occasion, guests had to park further away or navigate squishy conditions. Despite these challenges, the overall sentiment about the parking facilities remains positive with many guests finding the ease of parking and access to their vehicles to be satisfactory and well-maintained.
3 Star
Visitors appreciated the cleanliness of the facilities, noting that their rooms felt clean and well-maintained. While some recommended upgrading to a mountain cabin for an enhanced stay, they also reported that heating in the rooms was satisfactory and there were no significant issues even when the room was next to the laundry area.
However, a few drawbacks were mentioned, such as rooms being partially below ground and the pool being very cold. Some guests felt the surroundings could be a bit noisy due to the proximity to the road. Additionally, more blankets could have been provided upon arrival or during their stay. Despite these minor inconveniences, the overall sentiment towards Tunnel Mountain Resort's facilities and services was positive.
Heated Pool
Dog Friendly
Yes, Tunnel Mountain Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Tunnel Mountain Resort.
Yes, Tunnel Mountain Resort welcomes dogs.
Yes, parking facilities are available at Tunnel Mountain Resort.
No, Tunnel Mountain Resort doesn't have a gym.
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