Mercure Bangkok Siam
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Summary of reviewsMercure Bangkok Siam is highly praised for its prime location in the heart of Bangkok, offering easy access to major shopping centers like MBK Center, Siam Paragon and Siam Center, along with convenient transportation options via the nearby skytrain station. The proximity to restaurants, grocery stores and essential public services further enhances its appeal for tourists and business travelers alike.
Guests often describe their stay as comfortable and enjoyable, highlighting the hotel's rooftop pool and clean, comfortable rooms as standout features. The staff receives high commendation for their friendliness, attentiveness and professionalism, significantly contributing to a pleasant stay experience. The convenient on-site parking and helpful service in organizing taxis and luggage add to the overall ease of travel.
The breakfast service is lauded for its wide variety of both Western and Asian dishes, fresh juices and healthy options, although a few guests suggest it could be more affordable and varied. Dinner experiences vary with positives including a happy hour at the poolside bar, but critiques are aimed at the limited menu options and lack of ambiance in dining spaces.
Rooms are well-received for their cleanliness, comfort and modern furnishings, despite some being slightly dated or smaller than expected. Guests appreciate amenities like free mini bars, bathroom utensils and effective air conditioning, as well as the spectacular city views from the upper floors.
The hotel's cleanliness is consistently mentioned as a strong point with rooms and common areas kept in immaculate condition. However, some guests note occasional inconsistencies in housekeeping services.
Wi-Fi connectivity is an area needing improvement with several guests reporting weak signals and frequent disconnections. The gym facilities are viewed as adequate for a short workout, though there is room for enhancement in terms of equipment and space.
The rooftop pool is a major highlight, offering beautiful city views and a relaxing ambiance, despite minor maintenance issues. The hotel is deemed very family-friendly with connected family suites and child-friendly activities adding to its allure for those traveling with kids. Beds generally receive positive feedback for their comfort, though opinions on firmness vary.
In summary, Mercure Bangkok Siam offers a well-located and generally comfortable stay with exceptional service, making it an attractive choice for travelers prioritizing convenience, cleanliness and hospitality in the bustling city of Bangkok.
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Guests often describe their stay as comfortable and enjoyable, highlighting the hotel's rooftop pool and clean, comfortable rooms as standout features. The staff receives high commendation for their friendliness, attentiveness and professionalism, significantly contributing to a pleasant stay experience. The convenient on-site parking and helpful service in organizing taxis and luggage add to the overall ease of travel.
The breakfast service is lauded for its wide variety of both Western and Asian dishes, fresh juices and healthy options, although a few guests suggest it could be more affordable and varied. Dinner experiences vary with positives including a happy hour at the poolside bar, but critiques are aimed at the limited menu options and lack of ambiance in dining spaces.
Rooms are well-received for their cleanliness, comfort and modern furnishings, despite some being slightly dated or smaller than expected. Guests appreciate amenities like free mini bars, bathroom utensils and effective air conditioning, as well as the spectacular city views from the upper floors.
The hotel's cleanliness is consistently mentioned as a strong point with rooms and common areas kept in immaculate condition. However, some guests note occasional inconsistencies in housekeeping services.
Wi-Fi connectivity is an area needing improvement with several guests reporting weak signals and frequent disconnections. The gym facilities are viewed as adequate for a short workout, though there is room for enhancement in terms of equipment and space.
The rooftop pool is a major highlight, offering beautiful city views and a relaxing ambiance, despite minor maintenance issues. The hotel is deemed very family-friendly with connected family suites and child-friendly activities adding to its allure for those traveling with kids. Beds generally receive positive feedback for their comfort, though opinions on firmness vary.
In summary, Mercure Bangkok Siam offers a well-located and generally comfortable stay with exceptional service, making it an attractive choice for travelers prioritizing convenience, cleanliness and hospitality in the bustling city of Bangkok.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Mercure Bangkok Siam is highly praised for its exceptional location in the heart of Bangkok. Situated near Siam Square, the hotel is ideal for those wanting to explore the city's bustling shopping districts and enjoy easy access to major attractions. The skytrain station is right at the doorstep, providing convenient transportation options, including a direct route from the airport. Guests applaud the proximity to several major shopping centers such as MBK Center, Siam Paragon and Siam Center, all within walking distance. The area is also rich with restaurants, grocery stores like the 7-eleven within the hotel and essential public services, making it a perfect base for both tourists and business travelers.
The rooftop pool and comfortable, clean rooms enhance the guest experience, offering a comfortable retreat amidst the hustle and bustle of the city. The friendly and attentive staff, along with excellent services, add to the overall positive impression of the hotel. Whether visiting for a shopping spree, city sightseeing or convenient transportation links, Mercure Bangkok Siam stands out as an ideal choice for travelers seeking a prime location in Bangkok.
Mercure Bangkok Siam seems to offer a commendable breakfast experience with a wide variety of options. Guests frequently described the breakfast as excellent, delicious and worth the price, emphasizing the array of both Western and Asian cuisine. Fresh juices and healthy options were highlighted, adding to the overall satisfaction. Many appreciated the attentive staff and the impressive breakfast spread with numerous mentions of high-quality and fresh food.
There are, however, some areas of critique. Some guests felt that the breakfast could be more affordable and a few found it repetitive. There were also mentions of limited options for halal food and a somewhat bland taste for certain items like omelettes. Despite these minor drawbacks, the breakfast view and the outdoor dining area received positive remarks, contributing to a pleasant morning experience.
For those planning a stay, the breakfast at Mercure Bangkok Siam seems to be a highlight, offering a rich and varied start to the day, well-suited for diverse tastes and preferences.
The dining experience at Mercure Bangkok Siam has received mixed reviews from guests. While the restaurant closes at 10pm, room service is available for those looking to dine late. Some guests enjoyed dinner at the hotel, noting that the food was good and there were options to suit various tastes. The evening dining area is located outside and can be quite noisy due to local traffic, which detracts from the ambiance.
On the positive side, the hotel offers a happy hour with two cocktails for the price of one at the poolside bar, providing a pleasant spot for evening drinks. However, the bar area and overall dining spaces were often mentioned to lack atmosphere with a clinical and uninspiring feel. Some found the limited menu options to be good, though others felt the selection was not extensive enough, particularly for in-room dining, which was also described as slow.
The quality of the food has received both praise and criticism—some guests described their meals as delicious while others found the food bland and overpriced. Specific mentions include the disappointing pizza and the excessively cheesy dishes with little flavor. Buffet dinners were also considered too expensive with limited dishes on offer.
In conclusion, while some guests enjoyed their meals and found the options satisfactory, there is clearly room for improvement in terms of menu variety, food quality and overall dining atmosphere at Mercure Bangkok Siam.
Mercure Bangkok Siam offers a variety of rooms that cater to different tastes and preferences. Many guests have praised the rooms for being comfortable, clean and well-equipped with spacious layouts and modern furnishings. The views from the upper floors are especially highlighted, providing stunning vistas of the Bangkok skyline and the city.
The beds are generally described as comfortable, but opinions on their firmness vary with some finding them too soft. Cleanliness is a significant positive aspect with rooms being consistently spotless. The air conditioning system is reported to be effective, contributing to a comfortable stay. Amenities like free mini bars, bathroom utensils and bedroom slippers upon request add to the convenience.
While the rooms are praised for their size and cleanliness, there are mentions of some rooms being on the smaller side and slightly outdated. The suite rooms, though large, show signs of wear and aging. Despite these minor issues, the general consensus leans towards a pleasant and satisfactory experience.
The hotel's location is another strong point, conveniently situated near the BTS National Stadium and major shopping centers, making it an ideal spot for both leisure and transit stays. Additional amenities like a rooftop pool with a bar and chic design elements enhance the overall appeal.
In summary, while some rooms may show their age or be slightly cramped, Mercure Bangkok Siam generally provides a comfortable, clean and well-located accommodation option with fantastic city views and modern amenities.
The beds at Mercure Bangkok Siam receive mixed reviews, though a significant number of guests highlight their comfort and overall quality. Many guests found the beds to be very comfortable, cozy and conducive to a good night's sleep, often praising the soft pillows and clean bedding. The rooms are frequently described as nicely equipped and spacious with some providing additional sleeping options like extra beds or sofas for children.
Several reviews specifically mention the beds as one of the hotel's strong points with terms like most comfortable bed and super comfortable appearing frequently. Guests appreciated the good quality mattresses, soft bedding and the fact that the beds were clean and well-maintained.
However, there are notable exceptions. Some guests found the beds too soft, leading to discomfort and body aches. A few reviews flagged issues with bed linens not being changed upon request, dirty pillowcases and beds being uneven or even shaking. The size of the beds was also a concern for some with the double beds being considered too small by a few guests. Though many found the accommodations quiet and restful, opinions on the overall bed comfort did vary.
Overall, while the beds at Mercure Bangkok Siam are praised for their comfort by many, there are occasional issues that detract from an otherwise positive sleeping experience.
Mercure Bangkok Siam consistently garners positive remarks for its cleanliness. Many guests highlight the immaculate condition of the rooms, noting clean white sheets and towels, well-maintained bathrooms and fresh, comfortable environments. The hotel's overall cleanliness is often praised with several reviewers emphasizing its spotless and orderly nature.
Rooms are frequently described as neat, spacious and well-equipped, creating a cozy and inviting atmosphere. The hotel's common areas are also mentioned as being tidy and well-kept. Guests appreciate the prompt and efficient cleaning procedures, even describing the ambiance as clean and well-organized.
Despite these positives, a few reviews point out inconsistencies in housekeeping with some rooms not being adequately prepared upon arrival or cleaned on a timely basis. Some minor issues such as dusty carpets and infrequent towel replacements were noted and there were occasional remarks on cleaning services necessitated by request only.
Overall, the hotel's dedication to maintaining a high standard of cleanliness is evident, contributing significantly to the comfort and satisfaction of its guests. Its convenient location near major shopping centers and excellent service further solidify its appeal.
Mercure Bangkok Siam boasts a highly praised staff renowned for their friendliness, helpfulness and professionalism. Guests repeatedly highlight the welcoming nature and courteous behavior of the employees, emphasizing their attentiveness and supportive attitude. The hotel's team, including the concierge, housekeeping and reception staff, consistently receive commendations for their prompt and efficient service.
The overall atmosphere created by the staff is described as warm and accommodating with many guests appreciating the personal and respectful treatment they receive. Instances of staff going above and beyond to assist with requests, offer great advice and provide a high level of service are frequent. The breakfast service and cleanliness of the rooms also receive positive mentions, contributing to an excellent stay experience.
However, there are occasional mentions of less cooperative or slower reception staff, but these are exceptions rather than the norm. Overall, the staff at Mercure Bangkok Siam are deemed exceptional, making the stay comfortable and pleasant with their dedicated service and professionalism.
The Wi-Fi service at Mercure Bangkok Siam received mixed reviews from guests. The connectivity was often inconsistent with several guests reporting weak signals and frequent disconnections. While some mentioned that the Wi-Fi was complimentary and generally well-connected, others experienced slow speeds and interruptions, particularly in the evenings. There were also issues with the initial setup with some guests unable to connect due to confusing login procedures or incorrect room numbers. Overall, while there were moments of stable and good Wi-Fi, many guests felt that the service could benefit from significant improvements.
The gym at Mercure Bangkok Siam offers a mixed experience for guests. While the facilities are admittedly small and some equipment may appear outdated, there is enough available for a short workout session. Visitors appreciate the strategic location of the gym on the 29th floor, providing great views during exercise, which adds a unique touch to their fitness routine. Additionally, guests highlight the rooftop pool and bar as attractive adjacent amenities. However, there are areas for improvement with suggestions for more equipment, better lighting and extended hours. Noise from nearby fitness classes has also been noted as a potential disturbance for sleep. Overall, the gym is described as adequate but with room for enhancement to meet more demanding fitness needs.
Perched on the rooftop, Mercure Bangkok Siam's swimming pool is a major highlight for many guests, offering a refreshing escape with a beautiful view of the city's skyline. Reviewers have praised the pool for its fantastic and inviting ambiance, often mentioning the cute bar alongside it. The pool on the 29th floor is frequently described as enjoyable, well-maintained and a nice addition to their stay with extended hours from 7 am to 10 pm allowing for flexible use.
While the pool area generally receives positive remarks for being clean, functional and pleasant, some guests noted that it could use some renovations, as it appears a bit dated and doesn't entirely match the pictures online. A few reviews mentioned the pool being slightly cloudy and in need of cleaning and repair. Additionally, the pool's small size and the fact that the skyline view can be obstructed by hedges were minor drawbacks for some visitors.
Overall, the rooftop pool with its cool atmosphere and accompanying bar, provides a luxurious and relaxing experience despite a few areas needing improvement, making it a great spot for unwinding while enjoying the bustling city below.
Mercure Bangkok Siam offers a central location that is highly appreciated by guests. It provides convenient on-site parking, which is particularly useful for those traveling with larger vehicles such as SUVs. The hotel ensures that parking is well-organized, adding to the ease of travel. Additionally, the staff is helpful in organizing taxis, transport and luggage, making the overall experience smooth for travelers. Families find the hotel suitable and guests value the included late check-out until 2pm. A great breakfast and overall value for money are also highlighted as positive aspects.
Mercure Bangkok Siam receives consistent praise for being exceptionally family-friendly, making it a top choice for those traveling with kids. The hotel's prime location adds to its allure, providing convenience with a store just next door and proximity to local markets. Families particularly appreciate the clean and comfortable accommodations that include amenities such as connected family suites and connecting rooms, which enhance the ease of staying with children. Kids can enjoy activities like swimming, making it a fun place for them as well. Reviews also highlight the practicality and comfort of staying here with family with many guests choosing to return for family trips. Overall, Mercure Bangkok Siam is strongly recommended for families seeking a pleasant and accommodating stay in the heart of Bangkok.
Mercure Bangkok Siam consistently receives mixed reviews about its four-star rating, facilities and services. While some guests affirm that the hotel meets and even maintains four-star standards, others find it somewhat overrated and not quite up to the mark.
Many reviewers praise the modern, big and clean rooms, appreciating the overall good standard of the establishment. The hotel provides a great four-star hotel experience for some, backed by competitive pricing that surpasses even more expensive luxury hotels.
On the downside, some guests express disappointment, particularly with the reception staff, citing a reserved demeanor that doesn't match five-star expectations. Additionally, a few reviews highlight that the facilities might not entirely align with four-star standards.
In summation, while Mercure Bangkok Siam maintains a generally good reputation as a four-star hotel with commendable rooms and competitive prices, certain areas, particularly the service and some facilities, might need improvement to fully meet all guests' expectations.
Mercure Bangkok Siam excels as a standard mid-range business hotel, offering great value for money. Business travelers appreciate its central location and convenient accommodation, making it an ideal choice for business stays in Bangkok. The hotel features excellent meeting rooms and public areas suitable for general business needs. The staff is also consistently noted for their quality service, further enhancing the overall experience for those on business trips.
Mercure Bangkok Siam is praised for its prime location, which makes it easily accessible, especially for those relying on public transportation such as the metro. Guests have noted the friendly and accommodating staff as enhancing the overall accessibility experience. The hotel offers accessible seating options and rooms specifically designed for guests with mobility needs.
However, some challenges were noted, particularly regarding the elevator system, which might be confusing for elderly guests and slightly cumbersome as it requires using two different elevators to navigate the hotel. Additionally, there were mentions of insufficient wheelchair accessibility in some facilities. Despite these minor inconveniences, the overall accessibility of Mercure Bangkok Siam is considered satisfactory by many guests.
The rooftop pool at Mercure Bangkok Siam offers a notable feature for guests seeking a relaxing spot with a view. Situated on the 29th floor, it provides a pleasant and appreciated area to unwind, despite its smaller size. Reviewers highlight its fantastic and beautiful ambiance, making it a real bonus for those staying at the hotel. While some mention it is a bit dated, the overall consensus remains positive, emphasizing the captivating rooftop views and the added charm this amenity brings to the hotel experience.
The outdoor pool at the Mercure Bangkok Siam has received mixed feedback from guests with many highlighting its appealing aspects. Situated on the 29th floor, the rooftop pool offers guests a lovely view, making it a desirable spot for relaxation and enjoyment. The location is frequently praised with multiple mentions of a nice and pleasant pool area. However, there are some concerns regarding the pool's condition; it has been noted as being in need of renovation and at times not matching the photographically portrayed image. Cleanliness issues have also been mentioned occasionally. Additionally, the pool bar was often observed to be closed, a factor which could impact the overall experience. Despite these occasional drawbacks, the top-floor pool remains a plus for the hotel, appreciated for its amazing views and generally pleasant atmosphere.
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Location
The rooftop pool and comfortable, clean rooms enhance the guest experience, offering a comfortable retreat amidst the hustle and bustle of the city. The friendly and attentive staff, along with excellent services, add to the overall positive impression of the hotel. Whether visiting for a shopping spree, city sightseeing or convenient transportation links, Mercure Bangkok Siam stands out as an ideal choice for travelers seeking a prime location in Bangkok.
Breakfast
There are, however, some areas of critique. Some guests felt that the breakfast could be more affordable and a few found it repetitive. There were also mentions of limited options for halal food and a somewhat bland taste for certain items like omelettes. Despite these minor drawbacks, the breakfast view and the outdoor dining area received positive remarks, contributing to a pleasant morning experience.
For those planning a stay, the breakfast at Mercure Bangkok Siam seems to be a highlight, offering a rich and varied start to the day, well-suited for diverse tastes and preferences.
Dinner
On the positive side, the hotel offers a happy hour with two cocktails for the price of one at the poolside bar, providing a pleasant spot for evening drinks. However, the bar area and overall dining spaces were often mentioned to lack atmosphere with a clinical and uninspiring feel. Some found the limited menu options to be good, though others felt the selection was not extensive enough, particularly for in-room dining, which was also described as slow.
The quality of the food has received both praise and criticism—some guests described their meals as delicious while others found the food bland and overpriced. Specific mentions include the disappointing pizza and the excessively cheesy dishes with little flavor. Buffet dinners were also considered too expensive with limited dishes on offer.
In conclusion, while some guests enjoyed their meals and found the options satisfactory, there is clearly room for improvement in terms of menu variety, food quality and overall dining atmosphere at Mercure Bangkok Siam.
Rooms
The beds are generally described as comfortable, but opinions on their firmness vary with some finding them too soft. Cleanliness is a significant positive aspect with rooms being consistently spotless. The air conditioning system is reported to be effective, contributing to a comfortable stay. Amenities like free mini bars, bathroom utensils and bedroom slippers upon request add to the convenience.
While the rooms are praised for their size and cleanliness, there are mentions of some rooms being on the smaller side and slightly outdated. The suite rooms, though large, show signs of wear and aging. Despite these minor issues, the general consensus leans towards a pleasant and satisfactory experience.
The hotel's location is another strong point, conveniently situated near the BTS National Stadium and major shopping centers, making it an ideal spot for both leisure and transit stays. Additional amenities like a rooftop pool with a bar and chic design elements enhance the overall appeal.
In summary, while some rooms may show their age or be slightly cramped, Mercure Bangkok Siam generally provides a comfortable, clean and well-located accommodation option with fantastic city views and modern amenities.
Beds
Several reviews specifically mention the beds as one of the hotel's strong points with terms like most comfortable bed and super comfortable appearing frequently. Guests appreciated the good quality mattresses, soft bedding and the fact that the beds were clean and well-maintained.
However, there are notable exceptions. Some guests found the beds too soft, leading to discomfort and body aches. A few reviews flagged issues with bed linens not being changed upon request, dirty pillowcases and beds being uneven or even shaking. The size of the beds was also a concern for some with the double beds being considered too small by a few guests. Though many found the accommodations quiet and restful, opinions on the overall bed comfort did vary.
Overall, while the beds at Mercure Bangkok Siam are praised for their comfort by many, there are occasional issues that detract from an otherwise positive sleeping experience.
Cleanliness
Rooms are frequently described as neat, spacious and well-equipped, creating a cozy and inviting atmosphere. The hotel's common areas are also mentioned as being tidy and well-kept. Guests appreciate the prompt and efficient cleaning procedures, even describing the ambiance as clean and well-organized.
Despite these positives, a few reviews point out inconsistencies in housekeeping with some rooms not being adequately prepared upon arrival or cleaned on a timely basis. Some minor issues such as dusty carpets and infrequent towel replacements were noted and there were occasional remarks on cleaning services necessitated by request only.
Overall, the hotel's dedication to maintaining a high standard of cleanliness is evident, contributing significantly to the comfort and satisfaction of its guests. Its convenient location near major shopping centers and excellent service further solidify its appeal.
Staff
The overall atmosphere created by the staff is described as warm and accommodating with many guests appreciating the personal and respectful treatment they receive. Instances of staff going above and beyond to assist with requests, offer great advice and provide a high level of service are frequent. The breakfast service and cleanliness of the rooms also receive positive mentions, contributing to an excellent stay experience.
However, there are occasional mentions of less cooperative or slower reception staff, but these are exceptions rather than the norm. Overall, the staff at Mercure Bangkok Siam are deemed exceptional, making the stay comfortable and pleasant with their dedicated service and professionalism.
Wi-Fi
Gym
Pool
While the pool area generally receives positive remarks for being clean, functional and pleasant, some guests noted that it could use some renovations, as it appears a bit dated and doesn't entirely match the pictures online. A few reviews mentioned the pool being slightly cloudy and in need of cleaning and repair. Additionally, the pool's small size and the fact that the skyline view can be obstructed by hedges were minor drawbacks for some visitors.
Overall, the rooftop pool with its cool atmosphere and accompanying bar, provides a luxurious and relaxing experience despite a few areas needing improvement, making it a great spot for unwinding while enjoying the bustling city below.
Parking
Family
4 Star
Many reviewers praise the modern, big and clean rooms, appreciating the overall good standard of the establishment. The hotel provides a great four-star hotel experience for some, backed by competitive pricing that surpasses even more expensive luxury hotels.
On the downside, some guests express disappointment, particularly with the reception staff, citing a reserved demeanor that doesn't match five-star expectations. Additionally, a few reviews highlight that the facilities might not entirely align with four-star standards.
In summation, while Mercure Bangkok Siam maintains a generally good reputation as a four-star hotel with commendable rooms and competitive prices, certain areas, particularly the service and some facilities, might need improvement to fully meet all guests' expectations.
Business
Accessible
However, some challenges were noted, particularly regarding the elevator system, which might be confusing for elderly guests and slightly cumbersome as it requires using two different elevators to navigate the hotel. Additionally, there were mentions of insufficient wheelchair accessibility in some facilities. Despite these minor inconveniences, the overall accessibility of Mercure Bangkok Siam is considered satisfactory by many guests.
Rooftop Pool
Outdoor Pool
Yes, Mercure Bangkok Siam has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Mercure Bangkok Siam.
No, Mercure Bangkok Siam doesn't allow dogs.
Yes, parking facilities are available at Mercure Bangkok Siam.
Yes, Mercure Bangkok Siam has a gym.
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