The Berkeley Hotel Pratunam

Bangkok 13.75015500, 100.54174700 , 559 Ratchaprarop Road (Show on Map)
8.5
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Berkeley Hotel Pratunam - SHA Extra Plus is highly regarded for its exceptional location in the Pratunam area of Bangkok, making it a prime choice for avid shoppers and sightseers. The hotel offers easy access to shopping malls like the Platinum Fashion Mall, CentralWorld and Big C, as well as street food vendors and night markets, immersing guests in the local culture. The strategic positioning ensures smooth travel logistics with close connectivity to public transport and major airports, making it convenient for both city breaks and shopping sprees.

A standout feature of the hotel is its breakfast buffet, praised for its extensive variety and quality, catering to both Asian and Western palates. Guests highlight the richness and deliciousness of the food, describing it as luxurious and satisfying. The spacious breakfast room and friendly service further enhance the dining experience.

For dinner, the hotel offers varied culinary delights with the Oak Bar being a popular spot. The seafood buffet, in particular, is well-loved for its excellence and value. Although some guests noted occasional limitations in vegetarian and halal options and service speed, the overall dining experience is positive, especially for seafood lovers and those enjoying live music and Premier League matches.

The rooms at The Berkeley Hotel Pratunam are frequently commended for their spaciousness and cleanliness with many finding them comfortable and suitable for families. The cityscape views from higher floors add to the enjoyment. Despite some furniture appearing dated and minor maintenance issues, the rooms provide a good level of comfort.

Cleanliness at the hotel receives mixed reviews with many guests finding the main areas and rooms generally clean and well-maintained. However, some noted issues like dirty carpets and mold in certain areas, indicating a need for better maintenance to meet five-star standards.

The staff at The Berkeley Hotel Pratunam are widely praised for their friendliness, helpfulness and professionalism. Guests appreciate the prompt and courteous service with specific mentions of staff members like Mr. Rizal and Cindy the manager for their exceptional service. Despite occasional negative comments about certain reception and housekeeping staff, the majority of feedback highlights the staff's dedication to ensuring a comfortable and enjoyable stay.

The hotel's WiFi experience varies with some guests enjoying good connectivity while others faced issues with slow or unreliable connections. The spa services are appreciated for their quality, although some improvement in cleanliness and staff friendliness could enhance the experience. The gym is functional with basic equipment, but could benefit from more space and better maintenance.

The pool facilities are a highlight, featuring two outdoor pools that are frequently described as beautiful and clean. The rooftop pool, in particular, is noted for its spectacular views, making it a favorite spot among guests. Despite minor inconveniences, the pool areas contribute significantly to guest satisfaction.

For families, The Berkeley Hotel Pratunam provides an ideal environment with spacious rooms and child-friendly facilities, making it a top choice for family stays. Overall, the hotel is lauded for its location, breakfast and friendly staff with some areas requiring minor improvements.
Show more
Categories
Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Premier Room (North Tower) The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Luxury Room (Main Tower) Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views.

Premier Family Room (North Tower) Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Luxury Quadruple Room (Main Tower) Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Premier Family Bunk Bed (North Tower) The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The family room offers a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
The Berkeley Hotel Pratunam - SHA Extra Plus boasts an exceptional location that many guests have lauded as perfect for shopping and exploring Bangkok. Conveniently situated in the heart of the Pratunam area, the hotel offers easy access to numerous shopping malls like the Platinum Fashion Mall, CentralWorld and Big C, making it a prime spot for both avid shoppers and sightseers alike. With night markets and street food vendors right at its doorstep, guests can easily immerse themselves in the vibrant local culture and cuisine.

The hotel's strategic position allows for effortless connectivity to both major airports and public transport options like the BTS and the Airport Rail Link, ensuring smooth travel logistics. Guests appreciate the lively atmosphere with a plethora of markets, dining options and tourist attractions within walking distance. Central to everything, the hotel is ideal for those wanting to fully experience the city's bustling commercial center without the hassle of long commutes.

Additionally, guests have praised the hotel's proximity to the canal boat services and convenient amenities such as a 7/11, Starbucks and massage salons within or near the property. Whether for a city break, shopping spree or uncomplicated urban adventuring, The Berkeley Hotel Pratunam positions itself as a top choice, blending comfort, convenience and an unbeatable location.

Breakfast
The Berkeley Hotel Pratunam - SHA Extra Plus offers a breakfast experience that is widely praised for its extensive variety and delicious options, catering to both Asian and Western palates. Guests highlight the vast spread, which ranges from traditional Asian dishes to European-inspired options like eggs, bacon, pancakes, waffles and fresh fruits. The quality of the breakfast receives consistent positive feedback with many describing it as rich, luxurious and offering something for everyone. The breakfast buffet is described as being well-prepared and delicious with standout items including crepes, fresh omelettes and sushi, along with an array of pastries and various spreads.

Several reviews mention the high standard and quality of the food, noting that it meets the expectations of a hearty meal, suitable for lunch or dinner. The breakfast is served in a spacious room and continues to offer a consistently high quality, despite occasional comments about certain dishes being lukewarm or the buffet being crowded during peak times. Some guests felt that the breakfast was a bit overpriced, but many found it worthwhile for the array of choices available. The service at breakfast is also frequently commended for being friendly and helpful.

Overall, The Berkeley Hotel Pratunam's breakfast buffet is a highlight for many guests, providing a rich and varied start to the day with numerous options to satisfy different dietary preferences and tastes.

Dinner
The Berkeley Hotel Pratunam - SHA Extra Plus offers a varied culinary experience with several standout features appreciated by guests. The Oak Bar is a popular spot to relax, especially with Premier League matches and live music enhancing the ambiance. Guests consistently praise the hotel's delicious food, particularly the seafood buffet, which is described as fantastic and excellent value. The hotel provides many dinner options, including good dining choices and noteworthy cocktails like the blueberry margarita.

However, there are a few areas where the dining experience could improve. Some guests noted limited vegetarian and halal options, as well as inconsistencies in service speed with occasional long waits for meals. Room service has mixed reviews with some food items delivered cold and others not resembling the menu descriptions. Vegetarian and halal food choices are mentioned as limited and there are occasional service lapses, such as unattended restaurant doors and unexplained closures of dining venues.

Dining by the pool offers a picturesque setting, although experiences there have been mixed. The price of food and drinks within the hotel is considered high by some and there's a consensus that midweek meals pale in comparison to local street food. Nevertheless, the rooftop dining experience with city views and a big, comfortable room adds an appealing touch. Despite some drawbacks, including poor quarantine meals and lackluster food presentation, the overall dining experience at the hotel seems largely positive, especially for seafood lovers and those enjoying a night out with live music.

Rooms
The Berkeley Hotel Pratunam - SHA Extra Plus offers spacious and comfortable rooms that are frequently lauded for their large size and cleanliness. Many guests appreciate the practicality and comfort of the rooms, making them suitable for families with amenities such as double and single beds, complimentary toiletries and cityscape views from higher floors. Despite some furniture appearing dated and occasional maintenance issues like faulty air conditioning or unclean bathrooms, the rooms are generally well-maintained and airy.

The hotel's location is one of its strong points, offering easy access to shopping areas, public transport and key attractions in the city. The views from the rooms, especially from higher floors, are often highlighted as excellent, contributing to an enjoyable stay. Moreover, guests find the rooms to be quiet and cozy, ensuring a restful environment.

However, there are a few drawbacks. Some reviews mention that the rooms feel outdated and could benefit from renovation. Common issues include limited power sockets, poorly lit spaces, minor maintenance problems and soundproofing concerns. Still, the general consensus is that the rooms are spacious and provide a good level of comfort, albeit with room for improvement in terms of modernity and upkeep. Overall, for guests prioritizing space and location, The Berkeley Hotel Pratunam remains a solid choice.

Beds
The beds at The Berkeley Hotel Pratunam - SHA Extra Plus receive high praise from guests, who consistently describe them as very comfortable and resembling a luxury experience. Guests commend the hotel for offering nice, comfortable and clean beds, contributing to an overall pleasant stay. The rooms, many of which are spacious with large beds, provide a good night's sleep with particular appreciation for the firmness and comfort of both the beds and pillows. Family rooms come equipped with double beds that are noted for their comfort and even the extra beds, though sometimes delayed in setup, add to the convenience. Cleanliness is a standout feature with bed sheets regularly changed, though occasional issues like stained sheets were mentioned. Despite a few noted inconveniences such as small queen-size beds or initial delays in extra bed arrangements, the overall sentiment suggests that one can expect a restful and comfortable stay at this hotel.

Cleanliness
The Berkeley Hotel Pratunam offers a mixed bag when it comes to cleanliness according to guest reviews. On the positive side, many guests found the main areas, rooms and facilities to be generally clean and well-maintained. Words like "super clean," "impeccable cleanliness," and "sparkling clean rooms" were frequently mentioned, suggesting that many visitors were satisfied with the overall hygiene. The rooms were often described as clean, tidy, spacious and airy with housekeeping providing regular cleaning services. The swimming pool and the inviting lobby were also noted for their cleanliness.

However, some guests expressed concerns regarding the hotel's maintenance and the cleanliness of specific areas. Issues such as dirty carpets, mold, visible stains and foreign hairs were observed in some rooms and bathrooms. There were also reports of rooms not being cleaned before guests' arrival and housekeeping missing certain spots, like dusty pantry glasses and unvacuumed floors. The bathrooms faced criticisms for poor maintenance, leaky showers and misaligned toilet seats.

Overall, while the hotel generally maintains good cleanliness, there are areas that need improvement, especially to meet the expectations of a five-star establishment. The mix of positive and negative feedback suggests that guests' experiences can vary significantly when it comes to cleanliness at The Berkeley Hotel Pratunam.

Staff
The Berkeley Hotel Pratunam boasts an impressive level of service with numerous guests praising the staff for being consistently friendly, helpful and professional. Front desk personnel, concierges, managers and room service staff receive high marks for their courteousness and prompt assistance. Notable mentions include staff members like Mr. Rizal and Cindy the manager for their problem-solving skills and personalized attention. Guests appreciate the helpful recommendations and guidance provided by the staff, showing a well-organized and highly competent team.

However, there are occasional negative comments regarding certain reception and housekeeping staff, indicating inconsistencies in service quality. Some guests noted issues with unresponsive or unfriendly behavior. Despite these sporadic problems, the majority of feedback highlights the staff's dedication to making guests' stays comfortable and enjoyable. The emphasis on accommodating and considerate service significantly contributes to the overall positive experience at The Berkeley Hotel Pratunam. Guests frequently mention the quick check-in process, excellent room upgrades and the proactive assistance from the concierge team, reinforcing the hotel's commitment to hospitality.

Wi-Fi
The WiFi experience at The Berkeley Hotel Pratunam - SHA Extra Plus seems to be a mixed bag based on guest reviews. While some guests found the WiFi to be good in common areas and experienced excellent or very good connectivity in their rooms, others faced issues with unreliable, slow or even non-functional connections. Some reported that the WiFi sometimes worked poorly or was completely inaccessible, particularly in certain rooms. A few guests mentioned that they had no issues using the internet and appreciated the availability of free WiFi, which sometimes worked fine or was easy to connect to. However, there were also mentions that WiFi codes were not provided or that connection problems required multiple calls for resolution. Overall, it appears that the WiFi quality varies greatly within the hotel with some areas and rooms offering better connectivity than others.

Spa
The spa at The Berkeley Hotel Pratunam has garnered attention for its excellent condition and services. Guests particularly appreciated the wellness spa section and the facilities, which include pool lounges. The hotel's spa services come highly recommended with many mentioning the quality of the massages offered. Although a discount for massage sessions would have been appreciated, the overall experience remained positive. Some feedback pointed out that the spa could benefit from improved cleanliness and more friendly staff. Despite these minor issues, the spa remains a notable feature of the hotel, adding to the overall relaxing experience.

Gym
The gym at The Berkeley Hotel Pratunam - SHA Extra Plus receives mixed feedback from guests. Positive comments highlight that the gym is well-equipped, amply fitted and awesome, suggesting that it meets the basic exercise needs of most visitors. Guests appreciate the availability of a fitness center, noting that it's good and very good, indicating general satisfaction with the facilities provided.

However, there are several areas for improvement mentioned. The gym is described as being small, lacking more gym facilities and having a limited variety of equipment, which might not suffice for those looking for a more extensive workout experience. Some guests report that the equipment is less maintained, pointing to a need for better upkeep. Additionally, the gym's location, sharing space with a restaurant, detracts from the privacy of the workout experience.

Overall, while the gym at The Berkeley Hotel Pratunam is functional and satisfactory for a basic workout, enhancements in space, equipment variety and maintenance could significantly improve the guest experience.

Pool
The Berkeley Hotel Pratunam - SHA Extra Plus boasts an impressive array of pool facilities that consistently receive high praise from guests. The hotel features two outdoor pools that are frequently described as beautiful, large and providing a pleasant swimming experience. Visitors appreciate the rooftop pool for its spectacular views and find it particularly impressive, offering a refreshing spot to unwind, especially at the end of the day or at night.

The pool area is noted to be clean with sufficient sun loungers and nice pool towels available. The pools are highlighted as being an excellent amenity that contributes significantly to guest satisfaction with children especially enjoying their time in the water. Various comments applaud the pool for being a great spot to cool off and the overall environment is marked as friendly with good facilities.

However, there are some mentions of the pool being too cold, not heated and occasionally affected by maintenance issues such as weak water jets and clogged drains. Some guests also pointed out the absence of loungers in the North Tower pool area and the lack of cushions for loungers. Despite these minor inconveniences, the pool's aesthetic appeal and overall high standards seem to resonate with most guests, making the pool areas a significant highlight of the hotel stay.

Family
The Berkeley Hotel Pratunam - SHA Extra Plus provides an ideal environment for families traveling with children. Guests highlight the spacious family rooms, which comfortably accommodate groups, making it an excellent choice for family stays. The hotel is described as family-friendly and child-oriented with plenty of activities and facilities that are convenient and enjoyable for kids.

Children particularly enjoy the pool, which becomes a favorite spot during their stay. The family rooms, often equipped with double beds and offering ample space, receive positive remarks for their size and comfort. Additionally, the rooms provide lovely views that enhance the overall experience for families.

While the hotel boasts an excellent environment for families, some reviewers mention minor drawbacks, such as insufficient power sockets and limited children's activities beyond the pool. Nonetheless, the overall sentiment remains positive with many guests appreciating the family-focused amenities and friendly atmosphere. The hotel's suitable location and thoughtful accommodations contribute to its reputation as a perfect choice for family vacations.

5 Star
The Berkeley Hotel Pratunam - SHA Extra Plus is frequently contrasted with the typical expectations of a five-star establishment. Several reviews highlight that while the lobby's grand appearance and views suggest a higher standard, the overall experience falls short of true five-star quality. Guests often describe the hotel as charming and chic with some luxury touches, yet they assert that it does not consistently meet the prestigious five-star benchmarks. Criticisms include inconsistent service quality, breakfast not living up to five-star standards and facilities lacking the grandeur expected. Although the hotel is considered a good value, especially given its relatively lower price for a five-star, many reviewers suggest it feels more like a solid four-star hotel rather than a premium five-star experience.

Business
Located in a strategic business district, The Berkeley Hotel Pratunam - SHA Extra Plus serves as a solid choice for business travelers. Its spacious rooms often offer great views and some guests have been upgraded to suites even when a standard room was booked. This shows the hotel’s capability to exceed expectations. The rooms are clean and come with non-fluff pillows, which might be appreciated for comfort when away on business.

Business travelers will find the location convenient for meetings, given its proximity to various business establishments. Professional staff enhance the stay, adding value for those on work trips. The breakfast and room service meet quality standards, ensuring a good start to the day and convenience during the stay.

Facilities at the hotel are generally good, making it suitable for business needs, although it lacks significant specialized business amenities. The hotel is large and well-managed, but its size means it can be quite busy, especially at the front desk and lifts with long waiting lines sometimes an issue and occasional language barriers.

Overall, The Berkeley Hotel Pratunam is well-equipped for business travelers, combining key attributes like clean rooms, a convenient location, professional staff and good facilities, despite occasional service lags due to its large and busy nature.

Outdoor Pool
The Berkeley Hotel Pratunam offers an outdoor pool experience that consistently receives positive feedback from guests. The rooftop pool stands out as a stunning and comforting retreat from the heat, providing a lovely ambiance and a fantastic view. Both of the hotel's swimming pools are highlighted for their cleanliness and well-maintained condition with guests noting how nice and appealing the pool area is. The facilities around the pool, including loungers conveniently located near the hotel entrance, add to the overall enjoyment.

Additionally, the comfort of the family rooms, particularly the large corner units, contributes to a relaxing stay. The outdoor pool area, described as lovely and great, offers an inviting setting to unwind, whether for a refreshing dip or just to relax by the water. Overall, the hotel's pools provide a cool and pleasing escape, enhancing the overall guest experience with their great facilities and appealing aesthetics.

Luxury
Nestled in the heart of the city, The Berkeley Hotel Pratunam - SHA Extra Plus delivers a luxurious stay that has left many guests thoroughly impressed. The hotel exudes a sense of grandeur from its impressive lobby, featuring an opulent reception hall and a grand piano. The entrance hall and dining areas are both large and elegantly designed, setting a stylish tone right from the moment guests step in.

The hotel’s rooms uphold this high standard with many guests highlighting the comfort and luxury they provide. The luxury rooms in the main tower and luxury quadruple rooms add to the indulgent experience, while the rich and indulgent breakfast ensures that the day starts on a high note. The attention to detail in the design of the rooms and public areas is clearly evident, making for a very comfortable, luxury-alike stay.

The hotel’s facilities also receive high praise with everything being described as excellent and high-quality. This modern hotel stands out for its top-notch amenities and a well-thought-out service that elevates the overall experience. Although some reviews mention that it may not entirely meet 5-star standards and might be closer to a 4-star experience, the overall consensus remains very positive. Many guests feel the hotel offers great value for money given the elegant and beautiful interiors and the level of accommodation provided.

In essence, while the Berkeley Hotel may not be a perfect 5-star establishment, it successfully delivers a high-end, luxurious experience for those looking to enjoy maximum comfort and stylish surroundings in a prime city location.

Romantic
The Berkeley Hotel Pratunam - SHA Extra Plus provides a generally positive experience for couples. Guest reviews highlight a romantic atmosphere with a nice and relaxing ambiance that is perfect for those looking for a romantic stay. Several guests appreciated the romantic design of the hotel and the location is deemed great for romance. An anniversary trip can be particularly memorable with thoughtful touches like complimentary cake provided by the hotel. Despite some mixed reviews about the overall romantic experience, the hotel's wonderful Christmas spirit view adds a special touch that can enhance any couple's stay.


Yes, The Berkeley Hotel Pratunam has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at The Berkeley Hotel Pratunam.

No, The Berkeley Hotel Pratunam doesn't allow dogs.

Yes, parking facilities are available at The Berkeley Hotel Pratunam.

Yes, The Berkeley Hotel Pratunam has a gym.

Location Show Map
More Options
  • Hotel in Bangkok

  • 8.9 Excellent

  • From $166

  • Hotel in Bangkok

  • 9.2 Excellent

  • From $169

  • Hotel in Bangkok

  • 9.3 Excellent

  • From $104

  • Hotel in Bangkok

  • 8.9 Excellent

  • From $178



6,973,811

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ