InfoSummary of reviewsSouthern Sun Mbombela is highly regarded for its prime and tranquil location next to Riverside Mall, providing guests with easy access to shops, restaurants and essential amenities. Its proximity to Kruger National Park makes it an attractive destination for wildlife enthusiasts. The serene and beautiful surroundings offer a relaxing retreat, yet the hotel remains conveniently close to the city center and main attractions.
The breakfast service at Southern Sun Mbombela is frequently praised for its delicious and superb offerings with a wide variety ensuring something for everyone. Guests appreciate the freshness and value for money with only minor inconveniences like occasional delays during peak times mentioned. Dinner experiences are generally positive as well with many guests noting the quality and taste of the meals, particularly the dinner buffet. Some critiques about variety and quality do arise, but overall, the food is well-received.
Rooms at the hotel are appreciated for their cleanliness, comfort and spaciousness. However, there is feedback regarding the need for modernization and refurbishment as some furniture and carpets appear worn. Despite minor issues like noisy air conditioners and room layout inconveniences, the stay is typically pleasant. Cleanliness is a strong point, although occasional lapses, particularly concerning carpets, are noted.
The hotel staff receive high commendation for their friendliness, attentiveness and professionalism. Their exceptional service enhances the guest experience, though there are occasional perceptions of less welcoming behavior from a few staff members. The leadership of the general manager contributes significantly to the hotel's high standards of hospitality.
The WiFi service is generally good with a strong and stable connection, though improvements are needed in some areas. The outdoor pool and surrounding garden area are well-received, providing a welcoming and fantastic atmosphere that is especially enjoyed by families. Positive remarks are given to the additional features like a cozy bar and playground.
Parking facilities at Southern Sun Mbombela are considered safe and secure with ample spots available, although some guests note a lack of shade and occasional cleanliness issues. The hotel is praised for being family-friendly, offering activities and amenities that cater to children, such as a pool area and jumping castle. The comfortable beds receive mixed reviews with many guests finding them nice and clean, though some note issues with bed quality and size.
Overall, Southern Sun Mbombela provides a comfortable and enjoyable stay, highlighted by its excellent location, friendly staff, quality breakfast and appealing outdoor amenities. Show more
