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Business, Luxury Hotels in Basque Country
41 HOTELS IN BASQUE COUNTRYRanking can be influenced by the commissions we receive.
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Surrounded by gardens and promenades, this newly renovated hotel is just 3 blocks from the Old Town, between the Cantabrian Sea and the Urumea River.
Summary of reviews
Hotel Maria Cristina, a Luxury Collection Hotel in San Sebastian, is a stunning five-star property that offers exceptional facilities and services. The hotel's location is unbeatable with easy accessibility to all areas of the city and stunning views of the river and ocean from some rooms. The breakfast is exceptional with a wide variety of options and an à la carte menu featuring local and fine dishes. The rooms are beautiful, spacious and comfortable, maintaining the charm of a 1900's hotel while offering modern amenities. The staff is exceptional with helpful, friendly and professional service that goes above and beyond. The beds are incredibly comfortable with some guests saying they are the best they've ever slept in. The hotel is luxurious, opulent and welcoming, providing guests with a refined and indulgent experience. The cleanliness of the hotel is impeccable with bright and airy rooms. Overall, Hotel Maria Cristina is highly recommended for anyone looking for a charming and elegant stay in Spain.
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Luxury
Business
Historic
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Summary of reviews
Meliá Bilbao is celebrated for its strategically central location, which allows guests to easily explore Bilbao's main attractions such as the Guggenheim Museum, Euskalduna Theatre and the historic city center, all within walking distance. The hotel is nestled near scenic parks and the river, offering tranquility while still being close to dining, shopping and public transportation options. This prime location, coupled with comfortable rooms and welcoming staff, makes it a preferred choice for convenient and comfortable stays.
The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.
Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.
Rooms at Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.
Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.
The staff at Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.
WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.
The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.
Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.
Overall, Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.
The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.
Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.
Rooms at Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.
Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.
The staff at Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.
WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.
The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.
Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.
Overall, Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.
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Business
Luxury
Sustainability Journey
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Summary of reviews
The Artist Grand Hotel of Art in Bilbao is celebrated for its outstanding location directly opposite the iconic Guggenheim Museum, offering guests easy access to major tourist attractions, transportation options and a variety of dining establishments. Its panoramic views, particularly from the 7th-floor terrace, add a luxurious touch to the stay. The hotel is praised for its clean, modern and stylish facilities, making it a highly recommended choice for visitors.
Breakfast at the hotel is noted for its exceptional variety and quality, served on a rooftop terrace that offers tranquil views of the Guggenheim. Although some guests find breakfast costly, the ambiance and views justify the expense. Dinner at the hotel garners mixed reviews; while the cuisine, particularly the salmon, is often lauded for its taste and quality, some diners experience slow service and occasional mistakes with dishes. Nevertheless, the rooftop bar remains a highlight with guests enjoying cocktails and stunning views.
The rooms are generally praised for their spaciousness, comfort, modern design and cleanliness, although some interior-facing rooms lack natural light. The immaculate condition and modern amenities of the rooms contribute to the overall sense of luxury. The hotel's commitment to cleanliness and well-maintained facilities is frequently highlighted.
The staff at The Artist Grand Hotel of Art receive widespread acclaim for their exceptional service, friendliness and professionalism. They are known for their attentiveness and ability to anticipate guests' needs, greatly enhancing the guest experience.
The hotel provides stable and strong Wi-Fi connections with only occasional issues reported on higher floors. The well-equipped gym, while compact, offers a pleasant workout environment and the parking services, particularly the valet parking, are highly appreciated for their convenience and efficiency. Though some guests find the parking fees high, the service is generally deemed worth the additional cost.
The availability of free EV charging stations, including a Tesla charger, is an added convenience for electric vehicle users. The hotel is also family-friendly, offering a welcoming atmosphere and suitable facilities for those traveling with children.
In conclusion, The Artist Grand Hotel of Art provides an exceptional experience with its prime location, high-quality amenities, attentive staff and comfortable accommodations, making it a top choice for travelers visiting Bilbao.
Breakfast at the hotel is noted for its exceptional variety and quality, served on a rooftop terrace that offers tranquil views of the Guggenheim. Although some guests find breakfast costly, the ambiance and views justify the expense. Dinner at the hotel garners mixed reviews; while the cuisine, particularly the salmon, is often lauded for its taste and quality, some diners experience slow service and occasional mistakes with dishes. Nevertheless, the rooftop bar remains a highlight with guests enjoying cocktails and stunning views.
The rooms are generally praised for their spaciousness, comfort, modern design and cleanliness, although some interior-facing rooms lack natural light. The immaculate condition and modern amenities of the rooms contribute to the overall sense of luxury. The hotel's commitment to cleanliness and well-maintained facilities is frequently highlighted.
The staff at The Artist Grand Hotel of Art receive widespread acclaim for their exceptional service, friendliness and professionalism. They are known for their attentiveness and ability to anticipate guests' needs, greatly enhancing the guest experience.
The hotel provides stable and strong Wi-Fi connections with only occasional issues reported on higher floors. The well-equipped gym, while compact, offers a pleasant workout environment and the parking services, particularly the valet parking, are highly appreciated for their convenience and efficiency. Though some guests find the parking fees high, the service is generally deemed worth the additional cost.
The availability of free EV charging stations, including a Tesla charger, is an added convenience for electric vehicle users. The hotel is also family-friendly, offering a welcoming atmosphere and suitable facilities for those traveling with children.
In conclusion, The Artist Grand Hotel of Art provides an exceptional experience with its prime location, high-quality amenities, attentive staff and comfortable accommodations, making it a top choice for travelers visiting Bilbao.
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Luxury
Honeymoon
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Summary of reviews
'Gran Hotel Lakua' receives commendation across various categories, creating an overall favorable impression. Positioned on the outskirts of Vitoria-Gasteiz, the hotel offers a serene escape from the city center while maintaining excellent connectivity via trams and buses. Guests appreciate the tranquil surroundings and convenient parking options, making it an ideal stop for travelers with cars.
The breakfast at the hotel garners significant praise with guests lauding its variety, quality and presentation, notably the fresh fruit orange juice and quality coffee. Although some found it overpriced and occasionally lacking in organization, the general sentiment leans positively towards the hearty and rich breakfast experience.
Dining services elicit a largely positive reaction as well with numerous guests enjoying delicious, plentiful meals at reasonable prices. However, availability and service inconsistencies, particularly with the closed restaurant and cafeteria service, somewhat diminish the dining experience. Nevertheless, the overall food quality remains impressive with potential for improvement in service.
Room quality is a highlight at Gran Hotel Lakua with spacious, clean and well-furnished accommodations frequently praised. Guests appreciate the comfort of the beds and the quiet environment, contributing to a satisfying stay. Despite minor maintenance issues, the consensus affirms the rooms' comfort and cleanliness.
Cleanliness throughout the hotel is generally well-regarded with consistent praise for the well-maintained rooms and overall pristine conditions. Although there are sporadic mentions of areas needing more attention, the positive feedback on the hotel's cleanliness outweighs these minor lapses.
Staff interactions are mostly positive with guests frequently citing the friendly, helpful and professional demeanor of the hotel personnel. While a few instances of indifferent service were noted, the overall impression of the staff's warmth and efficiency stands strong.
The hotel's spa offers a mixed experience, praised for its comfort and adequacy, yet criticized for its basic facilities, extra charges and occasional neglect. Similarly, the gym receives a varied response with some appreciating the facilities while others point out maintenance issues and restricted access.
Parking receives consistent positive feedback with abundant free parking in front of the hotel and secure options available for an additional fee. This convenience adds significant value, especially for travelers with vehicles.
The hotel is also noted for being family-friendly with spacious suites and accommodating arrangements that make family stays comfortable and enjoyable. The comfortable and large beds further enhance the guest experience, although some mention less comfortable pillows.
Despite the many positive aspects, the hotel falls short of the five-star standards it claims. Critiques regarding the condition of the facilities, service levels and additional charges suggest room for improvement to meet such high expectations. Nevertheless, the positive elements of the hotel form a solid foundation for a pleasant and comfortable stay.
The breakfast at the hotel garners significant praise with guests lauding its variety, quality and presentation, notably the fresh fruit orange juice and quality coffee. Although some found it overpriced and occasionally lacking in organization, the general sentiment leans positively towards the hearty and rich breakfast experience.
Dining services elicit a largely positive reaction as well with numerous guests enjoying delicious, plentiful meals at reasonable prices. However, availability and service inconsistencies, particularly with the closed restaurant and cafeteria service, somewhat diminish the dining experience. Nevertheless, the overall food quality remains impressive with potential for improvement in service.
Room quality is a highlight at Gran Hotel Lakua with spacious, clean and well-furnished accommodations frequently praised. Guests appreciate the comfort of the beds and the quiet environment, contributing to a satisfying stay. Despite minor maintenance issues, the consensus affirms the rooms' comfort and cleanliness.
Cleanliness throughout the hotel is generally well-regarded with consistent praise for the well-maintained rooms and overall pristine conditions. Although there are sporadic mentions of areas needing more attention, the positive feedback on the hotel's cleanliness outweighs these minor lapses.
Staff interactions are mostly positive with guests frequently citing the friendly, helpful and professional demeanor of the hotel personnel. While a few instances of indifferent service were noted, the overall impression of the staff's warmth and efficiency stands strong.
The hotel's spa offers a mixed experience, praised for its comfort and adequacy, yet criticized for its basic facilities, extra charges and occasional neglect. Similarly, the gym receives a varied response with some appreciating the facilities while others point out maintenance issues and restricted access.
Parking receives consistent positive feedback with abundant free parking in front of the hotel and secure options available for an additional fee. This convenience adds significant value, especially for travelers with vehicles.
The hotel is also noted for being family-friendly with spacious suites and accommodating arrangements that make family stays comfortable and enjoyable. The comfortable and large beds further enhance the guest experience, although some mention less comfortable pillows.
Despite the many positive aspects, the hotel falls short of the five-star standards it claims. Critiques regarding the condition of the facilities, service levels and additional charges suggest room for improvement to meet such high expectations. Nevertheless, the positive elements of the hotel form a solid foundation for a pleasant and comfortable stay.
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Business
Luxury
Health & Safety
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Summary of reviews
Áurea Palacio de Correos by Eurostars Hotel Company consistently receives positive feedback for its exceptional location, historical charm, and modern comforts. Positioned centrally in Logroño’s historic district, the hotel offers easy access to the city's vibrant tapas streets, cultural attractions, and picturesque pedestrian areas. Guests appreciate the convenience of nearby parking options provided by the hotel, despite the challenging access due to pedestrian zones. The beautifully renovated historic building, paired with a vibrant atmosphere, enhances the allure of the stay.
The hotel's breakfast is a standout feature, with a wide array of quality options praised by guests for its delicious and comprehensive offerings. The breakfast staff is noted for their friendliness and attentiveness, making for a pleasant dining experience, even though minor delays are sometimes mentioned during busy periods.
Travelers commend the hotel's rooms for their elegance and modern design, complete with soundproof windows, high-quality fittings, and extra-large comfortable beds. The overall cleanliness is exemplary, contributing to the serene environment alongside premium amenities. The hotel staff is highlighted for their professional and helpful demeanor, with personalized service that makes guests feel warmly welcomed.
Áurea Palacio de Correos also offers a luxurious spa experience, noted for its exclusivity and relaxing ambiance. Although some find the spa small, the private access and high-quality facilities, like the pool and sauna, are well-received. The gym and massage treatments add to the wellness offerings.
While most reviews confirm that the hotel lives up to five-star standards, particularly praising its breakfast and soundproof accommodations, a few guests suggest areas for improvement, such as room temperatures and occasional maintenance issues. Nevertheless, the hotel remains a desirable destination for those seeking comfort, attentive service, and cultural exploration in Logroño.
The hotel's breakfast is a standout feature, with a wide array of quality options praised by guests for its delicious and comprehensive offerings. The breakfast staff is noted for their friendliness and attentiveness, making for a pleasant dining experience, even though minor delays are sometimes mentioned during busy periods.
Travelers commend the hotel's rooms for their elegance and modern design, complete with soundproof windows, high-quality fittings, and extra-large comfortable beds. The overall cleanliness is exemplary, contributing to the serene environment alongside premium amenities. The hotel staff is highlighted for their professional and helpful demeanor, with personalized service that makes guests feel warmly welcomed.
Áurea Palacio de Correos also offers a luxurious spa experience, noted for its exclusivity and relaxing ambiance. Although some find the spa small, the private access and high-quality facilities, like the pool and sauna, are well-received. The gym and massage treatments add to the wellness offerings.
While most reviews confirm that the hotel lives up to five-star standards, particularly praising its breakfast and soundproof accommodations, a few guests suggest areas for improvement, such as room temperatures and occasional maintenance issues. Nevertheless, the hotel remains a desirable destination for those seeking comfort, attentive service, and cultural exploration in Logroño.
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Luxury
Business
Spa
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Summary of reviews
Hotel Antik San Sebastián offers a well-regarded stay with numerous positives, highlighted mainly by its location, staff, cleanliness and accommodations. Conveniently situated near the highway, the hotel provides easy access to those traveling by car with its free and secure parking options. Though not centrally located, efficient bus services from a nearby stop make reaching San Sebastián's attractions straightforward. Many guests appreciate the 30-45 minute walk to the beach and city center, which, despite the distance, is described as pleasant and peaceful, away from the city's hustle.
The hotel's breakfast stands out for its quality and variety with many praising fresh items like fruits, juices, pastries and regional specialties. Despite some finding it pricey, the breakfast enjoys overall positive feedback, helped by the friendly and professional service. In contrast, dinner options are limited without an in-house restaurant, causing some inconvenience. Nonetheless, the hotel provides excellent local dining recommendations which guests find valuable.
Rooms at Hotel Antik San Sebastián are highly appreciated for their spaciousness, modern decor and comfort. Many guests enjoy the large beds, well-appointed bathrooms and pleasant balconies or terraces. While there are mentions of minor issues such as poor soundproofing and occasional cleanliness lapses, the overall perception of the rooms remains positive, emphasizing space and cleanliness.
Cleanliness is a strong suit with rooms and common areas described as spotless and well-maintained, supported by regular daily cleaning. Despite occasional minor issues, the hotel's modern design and cleanliness receive high praise from guests.
The staff at Hotel Antik San Sebastián consistently receive high marks for their friendliness, helpfulness and professionalism. The welcoming and attentive approach of the reception team enhances the guest experience, overshadowing the few isolated mentions of less positive interactions.
Wi-Fi connectivity at the hotel receives mixed reviews with some finding it strong and reliable, while others experience frequent issues with signal strength and reliability.
The hotel's gym, though functional, is considered limited with guests suggesting improvements to equipment, notably a non-functional treadmill.
Parking at the hotel is well-regarded for its convenience, security and availability, though sometimes spaces can be tight and the area can fill up quickly. The presence of EV charging facilities in the basement parking area is a significant plus for those driving electric vehicles.
For family stays, the hotel provides spacious rooms and a welcoming atmosphere, including being pet-friendly. The proximity to the beach and overall vibe make it a good choice for families, despite minor gaps in service and amenities.
In summary, Hotel Antik San Sebastián is praised for its comfortable accommodations, excellent staff and practical location. While certain areas could benefit from improvements, the overall guest experience is highly positive, especially for those prioritizing cleanliness, friendly service and a peaceful stay away from the city center.
The hotel's breakfast stands out for its quality and variety with many praising fresh items like fruits, juices, pastries and regional specialties. Despite some finding it pricey, the breakfast enjoys overall positive feedback, helped by the friendly and professional service. In contrast, dinner options are limited without an in-house restaurant, causing some inconvenience. Nonetheless, the hotel provides excellent local dining recommendations which guests find valuable.
Rooms at Hotel Antik San Sebastián are highly appreciated for their spaciousness, modern decor and comfort. Many guests enjoy the large beds, well-appointed bathrooms and pleasant balconies or terraces. While there are mentions of minor issues such as poor soundproofing and occasional cleanliness lapses, the overall perception of the rooms remains positive, emphasizing space and cleanliness.
Cleanliness is a strong suit with rooms and common areas described as spotless and well-maintained, supported by regular daily cleaning. Despite occasional minor issues, the hotel's modern design and cleanliness receive high praise from guests.
The staff at Hotel Antik San Sebastián consistently receive high marks for their friendliness, helpfulness and professionalism. The welcoming and attentive approach of the reception team enhances the guest experience, overshadowing the few isolated mentions of less positive interactions.
Wi-Fi connectivity at the hotel receives mixed reviews with some finding it strong and reliable, while others experience frequent issues with signal strength and reliability.
The hotel's gym, though functional, is considered limited with guests suggesting improvements to equipment, notably a non-functional treadmill.
Parking at the hotel is well-regarded for its convenience, security and availability, though sometimes spaces can be tight and the area can fill up quickly. The presence of EV charging facilities in the basement parking area is a significant plus for those driving electric vehicles.
For family stays, the hotel provides spacious rooms and a welcoming atmosphere, including being pet-friendly. The proximity to the beach and overall vibe make it a good choice for families, despite minor gaps in service and amenities.
In summary, Hotel Antik San Sebastián is praised for its comfortable accommodations, excellent staff and practical location. While certain areas could benefit from improvements, the overall guest experience is highly positive, especially for those prioritizing cleanliness, friendly service and a peaceful stay away from the city center.
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Business
Luxury
Golf
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Summary of reviews
The NH Collection San Sebastián Aranzazu is widely regarded for its ideal location, providing a serene retreat in a quiet residential neighborhood yet within easy reach of Ondarreta Beach, scenic coastal walks and main attractions. Guests appreciate the hotel's proximity to public transportation and accessible parking facilities, which enhance its convenience as a base for exploring San Sebastián.
Breakfast at the hotel is highly commended for its variety, quality and abundance, featuring options like an omelette service and plant-based choices, though some guests find it expensive. The on-site restaurant and bar receive accolades for their excellent food quality, inviting ambiance and friendly staff, further complemented by great pintxos and cocktails.
Rooms are praised for their spaciousness, modern furnishings, cleanliness and comfort, contributing to a pleasant and restful stay. The housekeeping staff ensure that rooms and public areas remain immaculate, while the momentary street noise is mitigated by effective soundproofing.
Guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff, particularly the front desk and housekeeping teams, which enhances their overall experience. The WiFi is generally functional and reliable, though some guests report occasional issues with connectivity and speed in certain areas.
Fitness enthusiasts find the gym well-equipped, despite its compact size and occasional inaccessibility, confirming it as a valuable amenity. The hotel's location near beautiful beaches such as Ondarreta and La Concha is highly appreciated for its relaxing environment and easy connectivity to main attractions.
Parking is convenient and secure, though some guests feel the cost is high. Electric vehicle charging facilities are a positive addition, catering to environmentally-conscious travelers despite occasional technical issues.
Families find the hotel particularly accommodating with its child-friendly amenities, connecting rooms and thoughtful touches that enhance the stay for guests of all ages. Overall, the NH Collection San Sebastián Aranzazu is recognized for its excellent service, clean and comfortable environment and strategic location, making it a highly recommended choice for both leisure and business travelers.
Breakfast at the hotel is highly commended for its variety, quality and abundance, featuring options like an omelette service and plant-based choices, though some guests find it expensive. The on-site restaurant and bar receive accolades for their excellent food quality, inviting ambiance and friendly staff, further complemented by great pintxos and cocktails.
Rooms are praised for their spaciousness, modern furnishings, cleanliness and comfort, contributing to a pleasant and restful stay. The housekeeping staff ensure that rooms and public areas remain immaculate, while the momentary street noise is mitigated by effective soundproofing.
Guests consistently highlight the exceptional friendliness and professionalism of the hotel's staff, particularly the front desk and housekeeping teams, which enhances their overall experience. The WiFi is generally functional and reliable, though some guests report occasional issues with connectivity and speed in certain areas.
Fitness enthusiasts find the gym well-equipped, despite its compact size and occasional inaccessibility, confirming it as a valuable amenity. The hotel's location near beautiful beaches such as Ondarreta and La Concha is highly appreciated for its relaxing environment and easy connectivity to main attractions.
Parking is convenient and secure, though some guests feel the cost is high. Electric vehicle charging facilities are a positive addition, catering to environmentally-conscious travelers despite occasional technical issues.
Families find the hotel particularly accommodating with its child-friendly amenities, connecting rooms and thoughtful touches that enhance the stay for guests of all ages. Overall, the NH Collection San Sebastián Aranzazu is recognized for its excellent service, clean and comfortable environment and strategic location, making it a highly recommended choice for both leisure and business travelers.
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Business
Luxury
Beach
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Summary of reviews
Radisson Collection Bilbao is celebrated for its prime central location, providing easy access to Bilbao's many attractions, including the historic Casco Viejo and the Guggenheim Museum. Guests find the hotel's proximity to public transportation highly convenient, making it an ideal base for both leisure and business travelers. The stylish design, modern amenities and spacious rooms contribute greatly to the positive experience with many praising the luxurious decor and high-quality furnishings.
Breakfast at the hotel generally receives favorable remarks for its quality, variety and the pleasant dining atmosphere on the rooftop terrace. Although some guests mention organizational issues and occasional long waits, the overall experience is well-regarded with many enjoying the extensive selection and friendly service. Dinner also garners positive feedback, particularly for the Japanese fusion restaurant and the Michelin-recommended Nko Eneko, though some guests note limited vegetarian options and high prices.
The rooms are frequently praised for their spaciousness, modern design and comfort with many highlighting the comfortable beds and well-maintained aesthetics. However, a few guests mention occasional noise and cleanliness issues. Staff service at the hotel is consistently commended with friendly, professional employees contributing significantly to a memorable stay. Some occasional lapses during busy periods are noted but generally don't detract from the overall positive impression.
The Wi-Fi service is a mixed bag with many guests appreciating the complimentary access but some experiencing reliability and speed issues. The gym is well-equipped and open 24/7, though a few guests mention heat and availability problems. The spa, in contrast, receives mostly critical feedback for its limited facilities, high costs and frequent closures, diminishing its perceived value.
Overall, the Radisson Collection Bilbao offers a luxurious and convenient stay with its central location, stylish accommodations and friendly staff creating a memorable experience for most guests. While there are areas that could benefit from improvement, the hotel's positives significantly outweigh the negatives.
Breakfast at the hotel generally receives favorable remarks for its quality, variety and the pleasant dining atmosphere on the rooftop terrace. Although some guests mention organizational issues and occasional long waits, the overall experience is well-regarded with many enjoying the extensive selection and friendly service. Dinner also garners positive feedback, particularly for the Japanese fusion restaurant and the Michelin-recommended Nko Eneko, though some guests note limited vegetarian options and high prices.
The rooms are frequently praised for their spaciousness, modern design and comfort with many highlighting the comfortable beds and well-maintained aesthetics. However, a few guests mention occasional noise and cleanliness issues. Staff service at the hotel is consistently commended with friendly, professional employees contributing significantly to a memorable stay. Some occasional lapses during busy periods are noted but generally don't detract from the overall positive impression.
The Wi-Fi service is a mixed bag with many guests appreciating the complimentary access but some experiencing reliability and speed issues. The gym is well-equipped and open 24/7, though a few guests mention heat and availability problems. The spa, in contrast, receives mostly critical feedback for its limited facilities, high costs and frequent closures, diminishing its perceived value.
Overall, the Radisson Collection Bilbao offers a luxurious and convenient stay with its central location, stylish accommodations and friendly staff creating a memorable experience for most guests. While there are areas that could benefit from improvement, the hotel's positives significantly outweigh the negatives.
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Business
Luxury
Honeymoon
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Summary of reviews
Hotel Villa Soro is a luxurious and elegant boutique hotel located in a quiet neighborhood that is still central to everything in San Sebastian. The hotel offers exceptional service from a friendly and professional staff with guests praising the attentiveness and charm of the personnel. The rooms are spacious, clean and beautifully decorated with attention to every detail, providing a relaxing environment for guests. The hotel's outstanding breakfast and excellent dining experience have also been commended by guests with some noting the impressive wine selection. The hotel's secure and complimentary parking options provide peace of mind for guests traveling by car. The historic home, built in the 19th century, has been preserved and restored, maintaining its classic traditional style, providing a unique experience for guests. Overall, Hotel Villa Soro is a breathtakingly luxurious hotel that provides 5-star comfort and service in every aspect, making it the perfect romantic getaway or peaceful vacation destination.
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Luxury
Business
Boutique-Style
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Summary of reviews
Hotel Arima & Spa - Small Luxury Hotels is a highly recommended destination for travelers looking for a luxurious and comfortable stay in San Sebastián. The hotel's location in a unique and beautiful area surrounded by trees and a forest provides a quiet and peaceful atmosphere. The breakfast is a must-try with guests describing it as magnificent, of grande qualité, extra and superbly delicious with a wide variety of choices. The hotel's beautifully designed and spacious rooms stand out with guests raving about their cleanliness, spaciousness and modern design. The staff goes above and beyond to make guests feel welcomed and taken care of with numerous reviews mentioning their friendliness and expertise. The spa is a must-visit with guests enjoying the diverse range of treatments available and the tranquil atmosphere to relax and unwind. The pool area exudes tranquility and relaxation with both the outdoor and rooftop pools receiving praise. The secure and convenient parking options available at the hotel are also appreciated by guests. Overall, Hotel Arima & Spa is a perfect destination for a dreamy and picturesque romantic getaway in the midst of nature.
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Luxury
Business
Golf
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Summary of reviews
Hotel Ercilla de Bilbao, Autograph Collection, enjoys a prime location in the heart of Bilbao, making it an optimal choice for guests wanting to explore the vibrant city. Its proximity to major attractions like the Guggenheim Museum, as well as numerous restaurants, bars and boutiques, adds to its appeal. Despite being centrally located, the hotel provides a quiet environment for restful stays. The rooftop terrace offers panoramic views of the city, which enhances the charm of the hotel.
The breakfast service at Hotel Ercilla is lauded for its outstanding variety and quality. Guests frequently describe it as fantastic with a buffet featuring a wide selection of hot and cold dishes, including options for gluten-free diets. Although the breakfast cost is a subject of debate, many guests feel the exceptional quality justifies the expense.
Dining experiences at the hotel vary. The Japanese restaurant receives high praise for its excellent cuisine and the rooftop terrace on the 13th floor is a favorite for its stunning city views and enjoyable setting for cocktails and dinner. However, the Bar Americano and some other dining areas receive mixed reviews with some guests noting issues with food preparation and long wait times. Despite these inconsistencies, the à la carte menu is highly recommended.
Guests praise the rooms for being spacious, clean and comfortable with modern amenities and elegant decor. Some rooms, however, are described as small or outdated with occasional issues such as ineffective air conditioning or limited natural light. The hotel's central location, cleanliness and friendly staff contribute significantly to the overall positive experience, though some minor room updates could enhance it further.
The hotel is commended for its cleanliness and modernity with both the rooms and common areas maintained to high standards. Housekeeping receives high marks for their diligent work, although a few isolated incidents of noise from cleaning staff in the mornings were reported.
The staff at Hotel Ercilla are consistently highlighted for their friendliness and professionalism. They are praised for their attentiveness and willingness to provide personalized service, which contributes to a welcoming atmosphere.
While the hotel offers a range of luxurious amenities, the WiFi service has received negative feedback due to intermittent connectivity and slow speeds, particularly in rooms. This can pose challenges for guests needing stable internet for work.
The gym facilities receive positive reviews for their cleanliness and modern equipment, although some guests see room for further enhancements. The gym is rarely crowded, allowing for comfortable workouts.
Parking facilities at the hotel receive mixed reviews. While many guests find the parking garage convenient and secure, others point out that the space is limited and the fees are high. However, the ability to reserve in advance and overall security are appreciated.
The availability of EV charging points is a positive feature for eco-conscious travelers, although the limited number of charging spots suggests room for improvement.
Hotel Ercilla is particularly well-suited for families, offering various amenities specifically for young children. Spacious rooms, excellent service and thoughtful details such as baby care kits create a comfortable environment for families.
In summary, Hotel Ercilla de Bilbao offers a centrally located, clean and comfortable stay with a range of amenities and exceptional staff service. While there are areas for improvement, particularly regarding WiFi and some dining experiences, the overall guest experience is highly positive, making it a recommended choice for visitors to Bilbao.
The breakfast service at Hotel Ercilla is lauded for its outstanding variety and quality. Guests frequently describe it as fantastic with a buffet featuring a wide selection of hot and cold dishes, including options for gluten-free diets. Although the breakfast cost is a subject of debate, many guests feel the exceptional quality justifies the expense.
Dining experiences at the hotel vary. The Japanese restaurant receives high praise for its excellent cuisine and the rooftop terrace on the 13th floor is a favorite for its stunning city views and enjoyable setting for cocktails and dinner. However, the Bar Americano and some other dining areas receive mixed reviews with some guests noting issues with food preparation and long wait times. Despite these inconsistencies, the à la carte menu is highly recommended.
Guests praise the rooms for being spacious, clean and comfortable with modern amenities and elegant decor. Some rooms, however, are described as small or outdated with occasional issues such as ineffective air conditioning or limited natural light. The hotel's central location, cleanliness and friendly staff contribute significantly to the overall positive experience, though some minor room updates could enhance it further.
The hotel is commended for its cleanliness and modernity with both the rooms and common areas maintained to high standards. Housekeeping receives high marks for their diligent work, although a few isolated incidents of noise from cleaning staff in the mornings were reported.
The staff at Hotel Ercilla are consistently highlighted for their friendliness and professionalism. They are praised for their attentiveness and willingness to provide personalized service, which contributes to a welcoming atmosphere.
While the hotel offers a range of luxurious amenities, the WiFi service has received negative feedback due to intermittent connectivity and slow speeds, particularly in rooms. This can pose challenges for guests needing stable internet for work.
The gym facilities receive positive reviews for their cleanliness and modern equipment, although some guests see room for further enhancements. The gym is rarely crowded, allowing for comfortable workouts.
Parking facilities at the hotel receive mixed reviews. While many guests find the parking garage convenient and secure, others point out that the space is limited and the fees are high. However, the ability to reserve in advance and overall security are appreciated.
The availability of EV charging points is a positive feature for eco-conscious travelers, although the limited number of charging spots suggests room for improvement.
Hotel Ercilla is particularly well-suited for families, offering various amenities specifically for young children. Spacious rooms, excellent service and thoughtful details such as baby care kits create a comfortable environment for families.
In summary, Hotel Ercilla de Bilbao offers a centrally located, clean and comfortable stay with a range of amenities and exceptional staff service. While there are areas for improvement, particularly regarding WiFi and some dining experiences, the overall guest experience is highly positive, making it a recommended choice for visitors to Bilbao.
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Business
Luxury
Honeymoon
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Summary of reviews
Hotel Carlton is highly praised for its exceptional location in the heart of Bilbao, offering easy access to the Guggenheim Museum, the Old Town, cafes, restaurants, shops and public transport links. Situated in the picturesque Plaza Moyúa, guests enjoy charming views and a prime position from which to explore the city. The hotel's classic and elegant design adds to the appeal, making it a memorable stay for visitors.
The breakfast at Hotel Carlton is often described as "excellent," "superb," and "out of this world," with a diverse buffet that includes pastries, bread, ham, bacon, eggs, fruits and specialty items like fresh raspberries and macaroons. Even though some guests find the breakfast price high, most feel it's worth it due to the quality and variety. The breakfast room is beautiful and staff service is friendly and supportive, further enhancing the experience.
While dinner experiences at Hotel Carlton receive mixed reviews, the dining facilities are beautifully decorated with a cozy ambiance. Guests generally praise the food quality, particularly the desserts, but note limited menu options and high prices. The bar offers pinxtos, tortas and tapas with outstanding coffee, although its atmosphere is seen as lacking. Some service inconsistencies, especially on Sundays and the early bar closing time are mentioned as areas needing improvement.
The rooms consistently receive high marks for their spaciousness, cleanliness and comfort. Furnished with a mix of modern and classic decor, the accommodations feature high-quality linens, large beds and excellent soundproofing. Guests appreciate the luxurious bathrooms, amenities and in some cases, balconies with beautiful views. Despite minor maintenance issues, the overall feedback on rooms remains extremely positive.
Cleanliness is a standout feature with guests noting the meticulous upkeep of rooms and common areas. The commitment to hygiene extends to all parts of the hotel, creating a comfortable and pleasant stay for visitors.
The staff at Hotel Carlton are frequently highlighted for their exceptional service, friendliness and professionalism. The front desk and concierge are particularly praised for their helpfulness and efficiency. Personalized and warm treatment from the staff contributes significantly to the positive guest experience.
Free Wi-Fi is offered throughout the hotel with many guests finding it reliable and speedy. However, there are occasional complaints about weak or unusable connections.
The gym, although small, is equipped with modern facilities and is appreciated for its cleanliness. Guests enjoy the functional fitness area and access to the spa, though some suggest that an expansion could enhance the experience.
Parking at Hotel Carlton is secure but challenging with limited spaces that are often full and expensive. Guests recommend booking in advance to avoid inconvenience.
The hotel provides convenient EV charging options, including Tesla charge points, which are appreciated by guests with electric vehicles.
Families find Hotel Carlton to be a great choice due to its spacious rooms, child-friendly environment and accommodating staff. Family packages and activities ensure young travelers are entertained and dining options cater to all ages.
For those interested in nightlife, the hotel's location is perfect, surrounded by bars and clubs within walking distance. Guests can easily immerse themselves in the local scene, enjoying a variety of nightlife options.
Overall, Hotel Carlton stands out for its prime location, luxurious rooms, top-notch cleanliness, friendly staff and excellent breakfast, making it a strong choice for travelers seeking a memorable stay in Bilbao.
The breakfast at Hotel Carlton is often described as "excellent," "superb," and "out of this world," with a diverse buffet that includes pastries, bread, ham, bacon, eggs, fruits and specialty items like fresh raspberries and macaroons. Even though some guests find the breakfast price high, most feel it's worth it due to the quality and variety. The breakfast room is beautiful and staff service is friendly and supportive, further enhancing the experience.
While dinner experiences at Hotel Carlton receive mixed reviews, the dining facilities are beautifully decorated with a cozy ambiance. Guests generally praise the food quality, particularly the desserts, but note limited menu options and high prices. The bar offers pinxtos, tortas and tapas with outstanding coffee, although its atmosphere is seen as lacking. Some service inconsistencies, especially on Sundays and the early bar closing time are mentioned as areas needing improvement.
The rooms consistently receive high marks for their spaciousness, cleanliness and comfort. Furnished with a mix of modern and classic decor, the accommodations feature high-quality linens, large beds and excellent soundproofing. Guests appreciate the luxurious bathrooms, amenities and in some cases, balconies with beautiful views. Despite minor maintenance issues, the overall feedback on rooms remains extremely positive.
Cleanliness is a standout feature with guests noting the meticulous upkeep of rooms and common areas. The commitment to hygiene extends to all parts of the hotel, creating a comfortable and pleasant stay for visitors.
The staff at Hotel Carlton are frequently highlighted for their exceptional service, friendliness and professionalism. The front desk and concierge are particularly praised for their helpfulness and efficiency. Personalized and warm treatment from the staff contributes significantly to the positive guest experience.
Free Wi-Fi is offered throughout the hotel with many guests finding it reliable and speedy. However, there are occasional complaints about weak or unusable connections.
The gym, although small, is equipped with modern facilities and is appreciated for its cleanliness. Guests enjoy the functional fitness area and access to the spa, though some suggest that an expansion could enhance the experience.
Parking at Hotel Carlton is secure but challenging with limited spaces that are often full and expensive. Guests recommend booking in advance to avoid inconvenience.
The hotel provides convenient EV charging options, including Tesla charge points, which are appreciated by guests with electric vehicles.
Families find Hotel Carlton to be a great choice due to its spacious rooms, child-friendly environment and accommodating staff. Family packages and activities ensure young travelers are entertained and dining options cater to all ages.
For those interested in nightlife, the hotel's location is perfect, surrounded by bars and clubs within walking distance. Guests can easily immerse themselves in the local scene, enjoying a variety of nightlife options.
Overall, Hotel Carlton stands out for its prime location, luxurious rooms, top-notch cleanliness, friendly staff and excellent breakfast, making it a strong choice for travelers seeking a memorable stay in Bilbao.
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Business
Luxury
Honeymoon
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Summary of reviews
NH Collection Villa de Bilbao is widely lauded for its prime location in the heart of Bilbao, offering guests easy access to prominent attractions such as the Guggenheim Museum, San Mamés Stadium and Euskalduna Palace. Its central position on Gran Vía ensures that visitors are within walking distance of cultural landmarks, parks and a variety of dining options, all while maintaining a tranquil ambiance. Proximity to public transport further enhances convenience for sightseeing and exploration.
A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.
The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.
Accommodations at NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.
The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.
Staff at NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.
WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.
The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.
NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.
Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.
In summary, NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
A standout feature of the hotel is its breakfast, which receives high praise for variety, quality and presentation. Guests enjoy a wide selection of fresh, local Basque delicacies, including vegan and vegetarian options, all served by friendly and attentive staff. This feature consistently exceeds guest expectations, contributing significantly to positive experiences.
The hotel’s restaurant, Le Bol Blanc, generally receives favorable reviews for its dinner service, highlighting the delicious local cuisine and efficient reservation management. However, some guests noted inconsistent quality and occasional service issues. Despite these minor drawbacks, the dining experience is overall appreciated by most visitors.
Accommodations at NH Collection Villa de Bilbao are described as spacious and comfortable with modern amenities, including coffee makers and large, well-equipped bathrooms. Reviews highlight the cleanliness and comfort of the rooms, although occasional mentions of maintenance issues and noise disruptions suggest room for improvement.
The hotel’s cleanliness stands out with guests frequently complimenting the spotless and well-maintained rooms and common areas. The attentive cleaning staff ensures a hygienic and inviting environment, enhancing the overall guest experience.
Staff at NH Collection Villa de Bilbao consistently earn high marks for their friendliness, helpfulness and professionalism across all departments. Personal mentions of exceptional service by specific staff members reinforce the hotel’s strong culture of hospitality.
WiFi at the hotel receives mixed reviews. While many find the free WiFi adequate for basic needs, others report issues with speed and consistency, noting that premium options are available but deemed outdated by some.
The on-site gym is well-regarded for its modern equipment and cleanliness, though noise from the gym has been noted in some adjoining rooms. The parking, though secure and convenient, is considered expensive and occasionally difficult to navigate with limited spaces that necessitate advance reservation.
NH Collection Villa de Bilbao also offers easy access to the city's vibrant nightlife, but proximity to nightclubs and bars can result in noise disturbances, especially on weekends, which may affect light sleepers.
Finally, the beds at the hotel receive frequent praise for their spaciousness and comfort, significantly contributing to restful nights and positive guest experiences. While individual preferences vary, the overall feedback underscores the hotel’s commitment to providing luxurious and comfortable sleeping arrangements.
In summary, NH Collection Villa de Bilbao delivers a compelling combination of strategic location, high-quality breakfast, friendly staff and comfortable accommodations. While some areas such as WiFi, noise management and parking costs could benefit from improvements, the overwhelming positive reviews indicate a highly satisfying stay for both leisure and business travelers.
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Business
Luxury
Sustainability Journey
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Summary of reviews
Hotel de Londres y de Inglaterra is a highly recommended hotel in San Sebastian with an unbeatable location right on La Concha beach. Guests love the stunning sea views from their rooms and the convenience of being walking distance from everything the city has to offer. The hotel's stylish and elegant decor earns praise from guests, but the location is the standout feature. The breakfast at Hotel de Londres y de Inglaterra is highly praised by guests with many describing it as fantastic and superb with options that are both varied and of good quality. The hotel's rooms are spacious, clean and comfortable with beautiful ocean views and prime location along the esplanade. The hotel's cleanliness is also highly praised with guests consistently commenting on the immaculate conditions of the rooms and common areas. The hotel's staff receives high praise from guests, described as highly professional, friendly and accommodating. The hotel's beachfront location is a highlight with guests describing it as being on the beach and with a superb view of the ocean. The hotel's parking options receive mixed reviews, but overall, guests felt that the parking arrangements were satisfactory. The hotel's beds are also highly praised with guests describing them as comfortable and providing a peaceful night's sleep. Overall, Hotel de Londres y de Inglaterra is a must-visit destination for anyone looking for a comfortable and clean stay in the area.
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Luxury
Business
Historic
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Summary of reviews
HOTEL ARRiZUL CONGRESS consistently receives high praise for its exemplary location, nestled in a non-touristy yet central area that makes it an ideal base for city exploration. The favorable proximity to the beach, old town and vibrant Gros neighborhood ensures guests can easily access key attractions, shops and local bars with pintxos. This accessibility is further enhanced by nearby secure parking, praised for its convenience.
The hotel's breakfast is another highlight, providing a diverse and hearty selection that features cold cuts, Spanish omelette, cereals, fruits, pastries and freshly-made hot dishes. Despite some guests finding the price slightly high, the quality and variety of the breakfast offerings, coupled with the friendly service, justify the expense for many.
Rooms at HOTEL ARRiZUL CONGRESS are noted for their cleanliness and modern decor. Guests appreciate the comfort of the beds, new bathrooms and the cheerful ambiance of the spacious rooms, particularly the triple rooms. Minor criticisms related to the small size of single rooms and their perceived value do arise, but the overall impression remains positive thanks to the well-maintained environment and friendly staff.
Cleanliness stands out as a defining characteristic of the hotel. Both rooms and common areas are frequently described as spotless and well-maintained, contributing significantly to a pleasant stay. This meticulous attention to cleanliness is complemented by the exceptionally friendly and helpful staff, who are consistently praised for their warm and welcoming demeanor. The staff's readiness to provide assistance and advice enhances the overall guest experience, ensuring that visitors feel well cared for.
Parking solutions at the hotel cater well to guests with a secure private garage conveniently located nearby. While some note the external parking can be tricky, the hotel's clear instructions and helpful reception staff mitigate this concern, adding to the stay's convenience.
Comfortable beds receive favorable reviews with many guests appreciating the spacious and cozy bedding. Despite minor issues like firm mattresses and unusual pillow shapes for some, the general consensus leans towards a restful sleep experience.
While there are mixed opinions on whether the hotel fully meets four-star expectations—citing room size and certain lacking amenities—its excellent location, clean and comfortable rooms and friendly service paint a positive overall picture. HOTEL ARRiZUL CONGRESS stands out as a top choice for visitors seeking a well-located, clean and welcoming stay in the city.
The hotel's breakfast is another highlight, providing a diverse and hearty selection that features cold cuts, Spanish omelette, cereals, fruits, pastries and freshly-made hot dishes. Despite some guests finding the price slightly high, the quality and variety of the breakfast offerings, coupled with the friendly service, justify the expense for many.
Rooms at HOTEL ARRiZUL CONGRESS are noted for their cleanliness and modern decor. Guests appreciate the comfort of the beds, new bathrooms and the cheerful ambiance of the spacious rooms, particularly the triple rooms. Minor criticisms related to the small size of single rooms and their perceived value do arise, but the overall impression remains positive thanks to the well-maintained environment and friendly staff.
Cleanliness stands out as a defining characteristic of the hotel. Both rooms and common areas are frequently described as spotless and well-maintained, contributing significantly to a pleasant stay. This meticulous attention to cleanliness is complemented by the exceptionally friendly and helpful staff, who are consistently praised for their warm and welcoming demeanor. The staff's readiness to provide assistance and advice enhances the overall guest experience, ensuring that visitors feel well cared for.
Parking solutions at the hotel cater well to guests with a secure private garage conveniently located nearby. While some note the external parking can be tricky, the hotel's clear instructions and helpful reception staff mitigate this concern, adding to the stay's convenience.
Comfortable beds receive favorable reviews with many guests appreciating the spacious and cozy bedding. Despite minor issues like firm mattresses and unusual pillow shapes for some, the general consensus leans towards a restful sleep experience.
While there are mixed opinions on whether the hotel fully meets four-star expectations—citing room size and certain lacking amenities—its excellent location, clean and comfortable rooms and friendly service paint a positive overall picture. HOTEL ARRiZUL CONGRESS stands out as a top choice for visitors seeking a well-located, clean and welcoming stay in the city.
Categories
Luxury
Business
Beach
From $622
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Summary of reviews
Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego is an exceptional and luxurious stay located in the picturesque Rioja Alavesa Region of Spain. The hotel's stunning architecture designed by Frank Gehry, modern design and lovely surroundings create a magical and romantic atmosphere that offers a unique experience. Guests can enjoy magical views from every place in the hotel and explore nearby villages and wineries. The hotel's excellent service and facilities, including a Michelin star restaurant, exquisite breakfast and luxurious rooms with comfortable beds and splendid views, make it a dreamy location for an unforgettable escape. While some guests have noted issues with price, menu variety and some maintenance issues, this does not detract from the overwhelmingly positive reviews of the hotel's cleanliness, attentive staff and exceptional spa facilities. Overall, Hotel Marqués de Riscal delivers a luxury stay worthy of its five-star rating and an unforgettable experience.
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Luxury
Business
Boutique-Style
$
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Summary of reviews
The Ercilla Embarcadero Hotel consistently receives high praise for its remarkable attributes, creating a delightful guest experience. Nestled in a picturesque waterfront setting among beautiful mansions and villas, the hotel’s location is often described as exceptional. Guests enjoy stunning sea views, easy access to the promenade, harbor and beach and the convenience of a nearby subway station for trips to Bilbao. The picturesque surroundings and the hotel's lovely garden and historic building further enrich the stay, making it a perfect coastal retreat.
The breakfast experience is generally well-regarded with descriptions such as delicious, complete and of good value. Guests appreciate the various options available, particularly the opportunity to enjoy breakfast on the terrace. Although a few reviews suggest minor improvements, the overall sentiment is positive, highlighting the quality and variety of the breakfast offerings.
Dinner at the on-site restaurant also receives accolades with guests lauding the wonderful food, spacious setting and varied menu. The cozy terrace and access to the promenade enhance the dining experience, despite occasional mentions of simplistic cuisine. Overall, the restaurant is considered to deliver wonderful meals and a delightful ambiance.
The rooms at Ercilla Embarcadero Hotel are frequently celebrated for their cleanliness, comfort and tasteful design. Guests appreciate the spectacular sea views from balconies or terraces, the spaciousness and the elegant decor. While some rooms may feel a bit small, the overall feedback is very positive, highlighting the exceptional comfort and well-maintained facilities.
Cleanliness throughout the hotel receives consistent praise with guests noting immaculate and very comfortable rooms. Occasional minor issues do not diminish the overall high standard of hygiene and comfort that the hotel maintains.
The staff at Ercilla Embarcadero Hotel are highly commended for their friendliness, professionalism and attentiveness. The reception and restaurant teams are specifically mentioned for their excellent service, contributing significantly to the positive guest experiences.
Parking is found to be convenient and secure, despite the nightly charge. Guests value the spacious and accessible parking facilities, which add to the hotel's practicality, especially for those traveling by car.
For families and pet owners, the Ercilla Embarcadero Hotel stands out as an ideal choice. The family-friendly and pet-welcoming services, including thoughtful amenities and a warm, attentive environment, make it a preferred option for family stays.
Bedding is generally well-received with many guests describing the beds as very comfortable and clean, although a few note the need for slightly larger sizes. Nonetheless, the overall impression is one of a restful sleep experience.
Overall, Ercilla Embarcadero Hotel delivers a luxury experience with meticulous attention to detail, a fantastic restaurant and top-notch amenities, all set in a prime, beautiful location. The combination of excellent service, cleanliness, comfort and family-friendly atmosphere ensures a superb and memorable stay for all guests.
The breakfast experience is generally well-regarded with descriptions such as delicious, complete and of good value. Guests appreciate the various options available, particularly the opportunity to enjoy breakfast on the terrace. Although a few reviews suggest minor improvements, the overall sentiment is positive, highlighting the quality and variety of the breakfast offerings.
Dinner at the on-site restaurant also receives accolades with guests lauding the wonderful food, spacious setting and varied menu. The cozy terrace and access to the promenade enhance the dining experience, despite occasional mentions of simplistic cuisine. Overall, the restaurant is considered to deliver wonderful meals and a delightful ambiance.
The rooms at Ercilla Embarcadero Hotel are frequently celebrated for their cleanliness, comfort and tasteful design. Guests appreciate the spectacular sea views from balconies or terraces, the spaciousness and the elegant decor. While some rooms may feel a bit small, the overall feedback is very positive, highlighting the exceptional comfort and well-maintained facilities.
Cleanliness throughout the hotel receives consistent praise with guests noting immaculate and very comfortable rooms. Occasional minor issues do not diminish the overall high standard of hygiene and comfort that the hotel maintains.
The staff at Ercilla Embarcadero Hotel are highly commended for their friendliness, professionalism and attentiveness. The reception and restaurant teams are specifically mentioned for their excellent service, contributing significantly to the positive guest experiences.
Parking is found to be convenient and secure, despite the nightly charge. Guests value the spacious and accessible parking facilities, which add to the hotel's practicality, especially for those traveling by car.
For families and pet owners, the Ercilla Embarcadero Hotel stands out as an ideal choice. The family-friendly and pet-welcoming services, including thoughtful amenities and a warm, attentive environment, make it a preferred option for family stays.
Bedding is generally well-received with many guests describing the beds as very comfortable and clean, although a few note the need for slightly larger sizes. Nonetheless, the overall impression is one of a restful sleep experience.
Overall, Ercilla Embarcadero Hotel delivers a luxury experience with meticulous attention to detail, a fantastic restaurant and top-notch amenities, all set in a prime, beautiful location. The combination of excellent service, cleanliness, comfort and family-friendly atmosphere ensures a superb and memorable stay for all guests.
Categories
Luxury
Business
Golf
$
Info
Summary of reviews
Catalonia Gran Vía Bilbao enjoys a prime location in the heart of Bilbao, making it the perfect base for exploring the city. Guests appreciate the close proximity to key attractions like the Guggenheim Museum, the main shopping street Gran Via and convenient public transportation options including an airport bus stop and metro stations. Despite its central setting, the hotel offers a tranquil atmosphere, allowing guests to retreat from the hustle and bustle of the city.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
The breakfast experience is frequently highlighted as a standout feature of the hotel. Guests praise the extensive buffet for its variety and quality, featuring fresh products and gluten-free options. While some find the breakfast price on the higher side, many agree that the quality justifies the cost, providing an excellent start to the day with both indoor and outdoor seating options.
Rooms at Catalonia Gran Vía Bilbao receive consistent acclaim for their comfort, spaciousness and modern design. Guests describe them as clean, well-maintained and beautifully decorated with large, comfortable beds and well-equipped bathrooms. Soundproofing ensures a quiet stay despite the central location and thoughtful amenities such as minibars, Nespresso machines and complimentary drinks enhance the guest experience.
Cleanliness across the hotel is universally praised with spotless rooms and well-maintained public areas contributing to a welcoming environment. The staff's thoroughness and attention to detail ensure high standards of hygiene and comfort for all guests.
The hotel staff is frequently commended for their friendliness, professionalism and attentiveness. From reception to housekeeping to the spa, guests consistently note the exceptional level of service and hospitality provided. Special mentions of individuals like Maria, Luis, David and Mohamed emphasize the personalized and warm service that enhances the overall stay.
While the dining experience receives mixed reviews, the hotel's cozy lounge and bar are appreciated for their friendly service. However, some guests find the evening meals and room service lacking in quality. The spa is a pleasant highlight for many, offering a range of amenities in a relaxing environment despite its smaller size.
The gym, albeit small, is well-maintained and adequately equipped, providing a convenient option for guests looking to maintain their fitness routines. The rooftop pool, though noted for its modest size, offers a pleasant spot to relax with warm water and stunning views from the terrace, despite occasional crowding and limited operating hours.
Parking at the hotel is convenient with secure underground garage options, though availability and the inability to reserve in advance can be a drawback. The cost is seen as high by some, but the benefit of on-site parking in a central location is a notable advantage.
Overall, Catalonia Gran Vía Bilbao excels in providing a comfortable, clean and conveniently located stay supported by exceptional staff service, making it an ideal choice for visitors to Bilbao.
Categories
Business
Luxury
Sustainability Journey
$
Info
Summary of reviews
Room Mate Collection Gorka, San Sebastián, located in the heart of San Sebastian, has garnered praise for its prime location. Guests appreciate the short stroll to key attractions such as La Concha beach, the Old Town and numerous tapas bars, shops and landmarks. The hotel's picturesque plaza and adjacent park further enhance its central and convenient setting, making it an ideal spot for exploring the city on foot.
The hotel's breakfast offerings are a highlight for many guests, featuring a comprehensive and delicious buffet with options catering to various dietary needs, including specific attention to coeliac requirements. The quality of the food, friendly breakfast staff and sumptuous offerings make it a satisfying start to the day. Despite some minor critiques about variety and room ambiance, the overall dining experience is regarded highly.
Room Mate Collection Gorka, San Sebastián's restaurant/bar receives positive feedback for its quality service and enjoyable atmosphere and a nearby bakery adds to the dining experience. While food quality opinions vary, the general sentiment leans towards satisfaction, making the hotel's dining features noteworthy.
Guests consistently commend the rooms for their spaciousness, cleanliness and stylish design. High ceilings, comfortable furnishings, balconies with great views and modern amenities such as air conditioning and professional-grade hairdryers contribute to a comfortable stay. Though there are minor issues like room service absence or minibar costs, the rooms' overall quality and comfort level are well-regarded.
Cleanliness is a cornerstone of Room Mate Collection Gorka, San Sebastián with guests frequently highlighting the spotless conditions of both rooms and common areas. This commitment to hygiene ensures a worry-free and relaxing stay.
The hotel's staff is repeatedly praised for their friendliness, professionalism and attentiveness. Exceptional service from the reception and breakfast teams enhances the guest experience, making Room Mate Collection Gorka, San Sebastián a hospitable environment.
The hotel offers free Wi-Fi, which receives mixed reviews; some guests experience flawless connectivity, while others face recurrent drops and cumbersome login procedures.
Guests love the hotel's proximity to several beaches, particularly the beautiful La Concha Beach, just minutes away. This prime location combines urban and coastal charm, making it ideal for both cultural exploration and seaside relaxation.
Room Mate Collection Gorka, San Sebastián is noted as a family-friendly hotel, capable of comfortably accommodating families in spacious rooms and offering supportive and caring staff. Its great location and a welcoming atmosphere make it an excellent choice for family vacations.
Guests frequently rave about the exceptional comfort of the hotel's beds, often citing them as extraordinarily comfortable and high in quality. The bedding and pillows contribute significantly to the restful experience, ensuring a good night's sleep.
While there is some debate about its rating with some guests feeling it matches typical four-star standards and others considering it closer to a three-star experience, Room Mate Collection Gorka, San Sebastián's facilities and prime location make it a reasonable choice for travelers seeking upscale accommodations.
For business travelers, the hotel offers a variety of amenities that cater specifically to their needs with its convenient location further adding to its appeal.
Overall, Room Mate Collection Gorka, San Sebastián combines prime location, exceptional comfort and outstanding service, making it an ideal choice for a range of travelers visiting San Sebastian.
The hotel's breakfast offerings are a highlight for many guests, featuring a comprehensive and delicious buffet with options catering to various dietary needs, including specific attention to coeliac requirements. The quality of the food, friendly breakfast staff and sumptuous offerings make it a satisfying start to the day. Despite some minor critiques about variety and room ambiance, the overall dining experience is regarded highly.
Room Mate Collection Gorka, San Sebastián's restaurant/bar receives positive feedback for its quality service and enjoyable atmosphere and a nearby bakery adds to the dining experience. While food quality opinions vary, the general sentiment leans towards satisfaction, making the hotel's dining features noteworthy.
Guests consistently commend the rooms for their spaciousness, cleanliness and stylish design. High ceilings, comfortable furnishings, balconies with great views and modern amenities such as air conditioning and professional-grade hairdryers contribute to a comfortable stay. Though there are minor issues like room service absence or minibar costs, the rooms' overall quality and comfort level are well-regarded.
Cleanliness is a cornerstone of Room Mate Collection Gorka, San Sebastián with guests frequently highlighting the spotless conditions of both rooms and common areas. This commitment to hygiene ensures a worry-free and relaxing stay.
The hotel's staff is repeatedly praised for their friendliness, professionalism and attentiveness. Exceptional service from the reception and breakfast teams enhances the guest experience, making Room Mate Collection Gorka, San Sebastián a hospitable environment.
The hotel offers free Wi-Fi, which receives mixed reviews; some guests experience flawless connectivity, while others face recurrent drops and cumbersome login procedures.
Guests love the hotel's proximity to several beaches, particularly the beautiful La Concha Beach, just minutes away. This prime location combines urban and coastal charm, making it ideal for both cultural exploration and seaside relaxation.
Room Mate Collection Gorka, San Sebastián is noted as a family-friendly hotel, capable of comfortably accommodating families in spacious rooms and offering supportive and caring staff. Its great location and a welcoming atmosphere make it an excellent choice for family vacations.
Guests frequently rave about the exceptional comfort of the hotel's beds, often citing them as extraordinarily comfortable and high in quality. The bedding and pillows contribute significantly to the restful experience, ensuring a good night's sleep.
While there is some debate about its rating with some guests feeling it matches typical four-star standards and others considering it closer to a three-star experience, Room Mate Collection Gorka, San Sebastián's facilities and prime location make it a reasonable choice for travelers seeking upscale accommodations.
For business travelers, the hotel offers a variety of amenities that cater specifically to their needs with its convenient location further adding to its appeal.
Overall, Room Mate Collection Gorka, San Sebastián combines prime location, exceptional comfort and outstanding service, making it an ideal choice for a range of travelers visiting San Sebastian.
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Summary of reviews
Mercure Monte Igueldo captivates guests with its awe-inspiring location atop Monte Igueldo, offering panoramic views over La Concha Bay, the Atlantic Ocean and the charm of San Sebastián below. The hotel's idyllic and serene setting, coupled with the convenient funicular railway, provides both relaxation and ease of exploration. Guests appreciate the timeless charm, scenic beauty and the romantic atmosphere enhanced by breathtaking sunrises and sunsets enjoyed from various vantage points.
The breakfast experience at Mercure Monte Igueldo is highly praised for its quality and variety. Guests delight in the extensive buffet that includes fresh pastries, fruit and a range of cereals, all enjoyed in a dining room with splendid views. Service is generally smooth, although there are occasional complaints about the price and lack of variety. Despite some minor issues, the breakfast is widely recommended for its delicious offerings and scenic backdrop.
Dinner offerings present a mixed experience. While the main restaurant impresses with high-quality food and a delightful dining ambiance, securing a reservation can be challenging with inconsistent service detracting from some experiences. Room service and bar food received mixed reviews with some guests noting issues like cold food and high prices. Despite these challenges, when on point, the restaurant delivers memorable meals.
Guestrooms are noted for their spaciousness and spectacular views with many praising the cleanliness and comfort of the beds. However, some feedback highlights outdated decor and occasional issues with amenities like air conditioning and sound insulation. While most guests find value in the spacious rooms and stunning vistas, the need for modern updates is evident.
Cleanliness is generally commendable with guests noting the high standard of housekeeping and well-maintained facilities. Nonetheless, occasional lapses in detailed cleaning and consistency are reported. The housekeeping staff receives positive feedback for their friendliness and dedication, though attention to detail could be improved.
Staff interactions are mostly positive with many guests appreciating the friendliness and helpfulness, especially from the reception and housekeeping teams. However, some inefficiencies in the bar and restaurant service and occasional communication barriers are noted. Enhanced coordination and training could further elevate the overall guest experience.
WiFi connectivity at Mercure Monte Igueldo receives mixed reviews with some guests praising the service while others report issues with signal strength and reliability. Improvements in this area could greatly benefit guests requiring stable internet access.
The gym is a small but appreciated facility, though it could benefit from modernization and better maintenance. Limited hours and restricted access detract from its convenience. Enhancing the gym's amenities and accessibility would improve guest satisfaction.
The rooftop pool is a standout feature, offering spectacular views and a pleasant atmosphere. However, its cold water and occasional maintenance issues are drawbacks. Extending the pool's operating hours and ensuring proper heating and cleanliness could enhance the experience.
Families find Mercure Monte Igueldo particularly welcoming with spacious rooms and family-friendly amenities, including an adjoining funfair and adventure park for children's entertainment. While some minor issues exist, the overall sentiment is positive, making the hotel a preferred choice for family vacations.
Overall, Mercure Monte Igueldo offers a largely positive experience characterized by its exceptional location, stunning views, commendable breakfast and friendly staff. Addressing areas in need of improvement, such as room updates, service consistency and facility access, would further enhance the quality of stays at this picturesque hotel.
The breakfast experience at Mercure Monte Igueldo is highly praised for its quality and variety. Guests delight in the extensive buffet that includes fresh pastries, fruit and a range of cereals, all enjoyed in a dining room with splendid views. Service is generally smooth, although there are occasional complaints about the price and lack of variety. Despite some minor issues, the breakfast is widely recommended for its delicious offerings and scenic backdrop.
Dinner offerings present a mixed experience. While the main restaurant impresses with high-quality food and a delightful dining ambiance, securing a reservation can be challenging with inconsistent service detracting from some experiences. Room service and bar food received mixed reviews with some guests noting issues like cold food and high prices. Despite these challenges, when on point, the restaurant delivers memorable meals.
Guestrooms are noted for their spaciousness and spectacular views with many praising the cleanliness and comfort of the beds. However, some feedback highlights outdated decor and occasional issues with amenities like air conditioning and sound insulation. While most guests find value in the spacious rooms and stunning vistas, the need for modern updates is evident.
Cleanliness is generally commendable with guests noting the high standard of housekeeping and well-maintained facilities. Nonetheless, occasional lapses in detailed cleaning and consistency are reported. The housekeeping staff receives positive feedback for their friendliness and dedication, though attention to detail could be improved.
Staff interactions are mostly positive with many guests appreciating the friendliness and helpfulness, especially from the reception and housekeeping teams. However, some inefficiencies in the bar and restaurant service and occasional communication barriers are noted. Enhanced coordination and training could further elevate the overall guest experience.
WiFi connectivity at Mercure Monte Igueldo receives mixed reviews with some guests praising the service while others report issues with signal strength and reliability. Improvements in this area could greatly benefit guests requiring stable internet access.
The gym is a small but appreciated facility, though it could benefit from modernization and better maintenance. Limited hours and restricted access detract from its convenience. Enhancing the gym's amenities and accessibility would improve guest satisfaction.
The rooftop pool is a standout feature, offering spectacular views and a pleasant atmosphere. However, its cold water and occasional maintenance issues are drawbacks. Extending the pool's operating hours and ensuring proper heating and cleanliness could enhance the experience.
Families find Mercure Monte Igueldo particularly welcoming with spacious rooms and family-friendly amenities, including an adjoining funfair and adventure park for children's entertainment. While some minor issues exist, the overall sentiment is positive, making the hotel a preferred choice for family vacations.
Overall, Mercure Monte Igueldo offers a largely positive experience characterized by its exceptional location, stunning views, commendable breakfast and friendly staff. Addressing areas in need of improvement, such as room updates, service consistency and facility access, would further enhance the quality of stays at this picturesque hotel.
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Business
Luxury
Family
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