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Summary of reviewsCentury Bay Private Residences is strategically situated, appealing to both business and leisure travelers due to its proximity to Universiti Sains Malaysia, Queens Bay Mall, the airport and Penang Bridge. The property offers beautiful scenic views and sufficient parking with a peaceful setting ideal for family gatherings. However, it is somewhat distant from Georgetown and not within walking distance to many restaurants, though local food stalls are nearby.
The residences feature spacious, English classic style apartments, perfect for families and groups. They include multiple bedrooms and bathrooms, well-maintained interiors and necessary amenities such as air conditioning, kitchens and washing machines. While some rooms have faced issues with cleanliness and maintenance—such as dust, old furnishings and occasional musty smells—the overall environment is secure and calm. The pet-friendly policy and polite staff are notable positives.
Guests have experienced mixed results regarding the property's cleanliness. While many appreciate the general tidiness and spaciousness of the rooms, some have reported specific issues like dirty toilets and dusty curtains. However, the promptness of the staff in addressing problems, such as faulty air conditioning, is recognized as a positive aspect.
The staff receive mixed feedback. Many guests praise their friendliness, efficiency and helpfulness, particularly in customer service. However, some have experienced less favorable interactions, especially with certain security personnel and reception staff. Despite these inconsistencies, the team is generally noted for their helpful nature.
Free WiFi is available throughout the property, but many guests have reported very slow speeds, rendering the internet nearly unusable at times.
The spacious and well-maintained swimming pool is a highlight, drawing positive comments for its cleanliness and suitability for children. It serves as a popular family spot, complemented by additional indoor games. Yet, occasional cleanliness issues and the lack of pool towels are noted.
Parking at the residence is convenient and secure with ample spaces. Families find the parking arrangements satisfactory, although there are some minor observations about space limitations and accessibility improvements.
The beds in the accommodations receive mixed reviews. While many guests find them comfortable and appreciate the soft pillows and mattresses, concerns about the age, noise and cleanliness of the bedding are prevalent. Updating the bedding and furniture could significantly improve the sleep experience.
Welcoming to pets, Century Bay Private Residences is recognized as a pet-friendly destination, featuring amenities like a dedicated dog park that both pets and their owners enjoy. This adds to the overall appeal for guests traveling with their furry friends. Show more
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Categories
Dog Friendly Apartment
This apartment residence is listed as a pet-friendly option in Penang, providing a comfortable stay for guests with dogs. It offers the amenities of a private residence.
Accessible Apartment
Century Bay Private Residences has upper floors accessible by lift. Some apartments feature a roll-in shower.
4-Star Apartment
Century Bay Private Residences offers apartment-style accommodations with potential for spacious living areas and self-catering facilities. The apartments typically include amenities such as a swimming pool and fitness center. Its location in Gelugor provides convenient access to local attractions.
Apartment with Indoor Pool
This serviced apartment complex provides an indoor swimming pool, a jacuzzi, and other indoor games facilities. It offers spacious suites and penthouses with hotel-like amenities, ensuring a comfortable stay with accessible indoor aquatic options.
Apartment with Swimming Pool
Indoor Pool
Apartment with Parking
Cheap Apartment
Room Types
Three Bedroom Deluxe Suite This spacious apartment features 3 bedrooms, with living and dining areas. Kitchen includes stove, microwave, toaster and washing machine with dryer.
Benefits include:
- Welcome drinks for 2 guests
Two Bedroom Deluxe Suite Air-conditioned apartments are equipped with private bathrooms and a washing machine with a dryer. They are equipped with a flat-screen TV and a DVD player. Ironing facilities and a fridge are included.
Benefits include:
- Welcome drinks for 2 guests
One Bedroom Deluxe SuiteThis apartment has air conditioning, balcony and dining area.
Benefits include:
- Welcome drinks for 2 guests
- Complimentary breakfast voucher for 2 guests
Three Bedroom Executive SuiteThe hot tub is the standout feature of this apartment. This spacious apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, executive lounge access, a seating area as well as sea views. The unit has 3 beds.
One Bedroom Executive SuiteThis apartment's special feature is the hot tub. This spacious apartment comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, executive lounge access, a seating area as well as sea views. The unit offers 1 bed.
Two Bedroom Executive SuiteThis apartment's standout feature is the hot tub. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that is fitted with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV with satellite channels, a washing machine, executive lounge access, a seating area as well as sea views. The unit has 2 beds.
Guest Reviews
7.4
Good
Location
Century Bay Private Residences enjoys a strategic and accessible location, appealing to both business and leisure travelers. It's conveniently near Universiti Sains Malaysia and Queens Bay Mall with easy car access to major roads and facilities. The proximity to the airport and Penang Bridge further enhances its appeal, especially for those on the go. Guests frequently mention the ease of reaching various desired spots, including Bayan Lepas and central Penang.
While it offers a peaceful and quiet environment, guests should note that it's slightly away from Georgetown and not within walking distance to many restaurants, though some local food stalls are available nearby. The scenic views of the sea, garden and city add to the charm, making it a suitable option for family gatherings. The sufficient parking and friendly security are additional perks. Despite the slightly distant setting from downtown, many find the location worth the value, especially for the beautiful surroundings and strategic positioning.
Rooms
Century Bay Private Residences offers accommodation with an English classic style, characterized by spacious and cozy apartments ideal for families and larger groups. The units feature multiple bedrooms and bathrooms, clean and well-maintained interiors and come with all necessary amenities such as air conditioning, a kitchen and comfortable large beds. Guests appreciated the generous room sizes, secure environment and majestic views.
However, there were several drawbacks reported. Some rooms had issues with cleanliness, such as dust, old furnishings and musty smells. Maintenance problems were also noted, including clogged pipes, noisy bed frames, a lack of towels and broken equipment. There were occasional complaints about dated décor, dim lighting and unclean balconies.
Despite these issues, the residence's pet-friendly policy, polite staff and strategic location near the town made it a popular choice for guests seeking a comfortable, roomy stay. The serene environment and the added convenience of facilities like a washing machine and WiFi in every room also contributed positively to the overall guest experience.
Beds
Century Bay Private Residences receives mixed reviews regarding its accommodations, particularly the beds. A number of guests have enjoyed the comfort and spaciousness, highlighting that the beds are cosy, large and come with soft pillows and mattresses. However, there are notable concerns about maintenance and cleanliness. Several reviews point out that some beds are old, squeaky or creaky and a few mention worn-out or dusty mattresses. In addition, there have been complaints about dirty bedsheets, blankets and even stained pillows. Guests suggest that some investment in updating the bedding and furniture could significantly improve the overall sleep experience.
Cleanliness
Century Bay Private Residences receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciate the general cleanliness and spaciousness of the rooms, as well as the clean and peaceful environment. The floors and rooms are frequently mentioned as very clean and the presence of sufficient facilities is noted. The size of the rooms is also appreciated with some guests noting they are both tidy and accurately depicted in pictures. Additionally, guests feel safe staying here and some find the property luxurious and well-maintained.
However, there are notable areas for improvement. Several reviews point out specific cleanliness issues such as dirty toilets, floors and carpets. Common complaints include sticky floors, dusty beds and dirty curtains. The condition of some facilities, like old and broken equipment, dirty kitchen appliances and smelly refrigerators, detracts from the overall experience. Furthermore, some areas like the balcony, children's pool and laundry section are reported to be filthy. The absence of towels and poor maintenance in some parts of the hotel are also recurring issues.
Despite the differing opinions, the staff's promptness in addressing problems, such as fixing air conditioning issues, is recognized. Nevertheless, enhancing the maintenance routines and addressing the highlighted cleanliness concerns would significantly improve guest satisfaction.
Staff
At Century Bay Private Residences, the staff receive mixed feedback from guests. Many visitors appreciate the friendliness and helpfulness of the team, often describing them as polite, efficient and informative. Guests have highlighted excellent customer service and noted the quick and responsive assistance from staff members, including managers and interns. The lounge area also receives positive remarks.
However, the reviews also disclose some negative experiences, particularly with the security personnel. While some guests describe the security guards as friendly, others have found them rude and unhelpful. There are also comments pointing out that certain staff members, including reception, may display arrogance and a poor attitude. Concerns about staff communication and response times have been mentioned, suggesting a need for better training and improvement in customer service.
Overall, Century Bay Private Residences' team is frequently praised for their friendliness and helpful nature, though there are areas where service quality could be enhanced to ensure a consistently positive guest experience.
Wi-Fi
Century Bay Private Residences provides free WiFi throughout the property, including in every room selection. However, the quality and speed of the internet have been areas of concern for guests. Many have reported very slow WiFi with some describing the internet speed as unusable. Additionally, there have been instances where no WiFi password was provided, leading to further inconveniences.
Pool
Century Bay Private Residences boasts a spacious swimming pool that has garnered numerous positive comments for its size and kid-friendly environment. Visitors frequently highlight the pool’s impressive dimensions, making it an appealing spot for both adults and children. Many guests appreciate its cleanliness and beauty with remarks on the well-maintained pool area and facilities.
The pool area also receives praise for being suitable for family activities, adding to the overall charm of the stay. Guests note the availability of various indoor games on the lower floor, enhancing the entertainment options beyond swimming.
However, some reviews mention concerns about the pool's cleanliness at times, such as the presence of damaged tiles and occasional dirtiness, especially in the children's pool. There are no towels provided at the pool, which might be an inconvenience for some. Despite these issues, the general consensus remains that the pool is a significant asset to the property, offering a pleasant and enjoyable experience for most guests.
Parking
Century Bay Private Residences offers a secure and private parking experience for its guests. The property boasts ample parking spaces, which many guests found to be both convenient and easy to access. With good security measures in place, visitors can feel confident that their vehicles are safe. Families will appreciate that the parking area is equipped to accommodate their needs. Despite some minor observations regarding limited spaces and the need for improvement in car park accessibility, the overall consensus is positive. Additionally, the provided free parking adds to the convenience, making it easier for guests to enjoy their stay without the worry of additional costs.
Dog Friendly
Century Bay Private Residences stands out as a pet-friendly destination that caters well to guests with pets. The property allows pets, making it convenient for travelers who wish to bring their furry companions. Many guests appreciated that they could stay with their dogs, highlighting the overall pet-friendly atmosphere of the residence. The accommodations include features such as a dedicated dog park where dogs can have fun running around, adding to the enjoyment of both pets and their owners. The dog park is noted as a very good and nice feature, enhancing the appeal of the property for pet owners. Overall, the residence is particularly good for guests traveling with pets, providing a welcoming environment and suitable amenities.
Yes, Century Bay Private Residences has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Century Bay Private Residences.
Yes, Century Bay Private Residences welcomes dogs.
Yes, parking facilities are available at Century Bay Private Residences.
No, Century Bay Private Residences doesn't have a gym.