Olive Tree Hotel Penang
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Summary of reviewsLocated in Bayan Lepas, Olive Tree Hotel Penang benefits from a prime location, making it highly convenient for both business travelers and tourists. Its proximity to the airport and the Setia Convention Center, along with easy access to a wide range of restaurants, food stalls and shops, is particularly appreciated by guests. The locality offers diverse food options including halal and mamak stalls. Additionally, the area’s excellent transportation links to both the mainland and other parts of Penang Island enhance its appeal.
Guests consistently praise the hotel's rooms for being clean, spacious and comfortable. Modern amenities such as irons, fridges, safes and good water pressure in the bathrooms add to the positive experience. The hotel's design and ambiance contribute to a welcoming environment with many rooms offering beautiful views, especially of the SPICE Arena. Despite occasional issues with soundproofing, temperature control and room cleanliness, the general feedback remains favorable. The high standards of cleanliness extend beyond the rooms to the entire hotel, which is well-maintained and tidy.
The staff at Olive Tree Hotel Penang receive commendation for their friendliness, professionalism and willingness to assist guests. Instances of staff going above and beyond to resolve issues and manage requests contribute to a positive atmosphere. While there are a few reports of unfriendliness at the reception, overall, the staff’s hospitality is a standout feature.
The breakfast experience garners mixed reviews. While some guests find it delicious, others feel there is room for improvement in variety and taste. The change from buffet-style breakfast to in-room service has also elicited various responses. Nevertheless, some guests still acknowledge the good quality of food and their pleasant breakfast experiences.
The hotel’s WiFi is generally reliable and strong with good coverage throughout the premises. Specific praise for the complimentary nature of the WiFi is common, although there are occasional mentions of instability and varying performance. Nonetheless, the prompt resolution of any WiFi issues is appreciated.
The outdoor swimming pool is another highlight, noted for its cleanliness and refreshing water. Guests appreciate that the pool is often uncrowded, providing a peaceful environment. However, closures for maintenance have been a point of inconvenience for some visitors and the lack of a separate area for children is noted.
Parking at the hotel is a mix of pros and cons. The availability of free parking and the secure nature of the parking area are positive aspects. However, limited spaces, narrow lanes and the need for ticket validation can present challenges.
For families, the hotel provides a safe and quiet environment with appreciated amenities such as the swimming pool. Its location near the airport is convenient for travel. Despite some minor issues with lift performance, the overall family experience is positive with a comfortable and scenic setting.
Lastly, the beds receive mixed feedback with contrasting comments about comfort levels. Many guests find them comfortable, contributing to a restful stay, while others mention hard mattresses and uncomfortable pillows. Cleanliness issues with bed sheets and reports of allergic reactions are also concerns for a few guests. Nonetheless, there is agreement that the sleeping arrangements have room for improvement.
Overall, Olive Tree Hotel Penang stands out for its strategic location, clean and spacious rooms, friendly staff and satisfactory amenities, making it a favorable choice for a variety of travelers.
Categories
Guests consistently praise the hotel's rooms for being clean, spacious and comfortable. Modern amenities such as irons, fridges, safes and good water pressure in the bathrooms add to the positive experience. The hotel's design and ambiance contribute to a welcoming environment with many rooms offering beautiful views, especially of the SPICE Arena. Despite occasional issues with soundproofing, temperature control and room cleanliness, the general feedback remains favorable. The high standards of cleanliness extend beyond the rooms to the entire hotel, which is well-maintained and tidy.
The staff at Olive Tree Hotel Penang receive commendation for their friendliness, professionalism and willingness to assist guests. Instances of staff going above and beyond to resolve issues and manage requests contribute to a positive atmosphere. While there are a few reports of unfriendliness at the reception, overall, the staff’s hospitality is a standout feature.
The breakfast experience garners mixed reviews. While some guests find it delicious, others feel there is room for improvement in variety and taste. The change from buffet-style breakfast to in-room service has also elicited various responses. Nevertheless, some guests still acknowledge the good quality of food and their pleasant breakfast experiences.
The hotel’s WiFi is generally reliable and strong with good coverage throughout the premises. Specific praise for the complimentary nature of the WiFi is common, although there are occasional mentions of instability and varying performance. Nonetheless, the prompt resolution of any WiFi issues is appreciated.
The outdoor swimming pool is another highlight, noted for its cleanliness and refreshing water. Guests appreciate that the pool is often uncrowded, providing a peaceful environment. However, closures for maintenance have been a point of inconvenience for some visitors and the lack of a separate area for children is noted.
Parking at the hotel is a mix of pros and cons. The availability of free parking and the secure nature of the parking area are positive aspects. However, limited spaces, narrow lanes and the need for ticket validation can present challenges.
For families, the hotel provides a safe and quiet environment with appreciated amenities such as the swimming pool. Its location near the airport is convenient for travel. Despite some minor issues with lift performance, the overall family experience is positive with a comfortable and scenic setting.
Lastly, the beds receive mixed feedback with contrasting comments about comfort levels. Many guests find them comfortable, contributing to a restful stay, while others mention hard mattresses and uncomfortable pillows. Cleanliness issues with bed sheets and reports of allergic reactions are also concerns for a few guests. Nonetheless, there is agreement that the sleeping arrangements have room for improvement.
Overall, Olive Tree Hotel Penang stands out for its strategic location, clean and spacious rooms, friendly staff and satisfactory amenities, making it a favorable choice for a variety of travelers.
Hotel Taking Steps Towards Sustainability
Olive Tree Hotel is the first Green Building certified hotel in Penang, demonstrating a strong commitment to sustainability. They implement various initiatives including upcycling, food waste decomposition, e-waste recycling, and eliminating single-use plastics by using in-room water dispensers and biodegradable packaging.
Family Friendly Hotel
It is an ideal choice for families, offering a quiet and pleasant environment in a safe neighborhood. The hotel's security measures are effective. It is conveniently located near the airport.
Hotel with Swimming Pool
Features an outdoor pool and a fitness center, providing guests with options for both relaxation and exercise. The pool offers a refreshing escape in a convenient location.
Panoramic View Pool Outdoor Pool
Business Hotel
The Olive Tree Hotel Penang is a practical choice for business travelers, providing essential meeting facilities, reliable services, and comfortable accommodations that cater to the needs of corporate guests.
Hotel with Parking
This 4-star hotel is well-located for business travelers in the Bayan Lepas area with easy access to the airport. It offers free parking and is convenient to local food and amenities.
EV charging stations
Accessible Hotel
Olive Tree Hotel Penang is handicapped friendly. Every floor of the public area has a disabled toilet, and the public area space is wheelchair-friendly. They also have a multi-level car park with complimentary parking for in-house guests.
4-Star Hotel
Olive Tree Hotel Penang is a contemporary hotel located in Bayan Lepas. It is conveniently located near the convention center. The hotel features an outdoor swimming pool, a fitness center, and an in-house restaurant. Guests have praised the cleanliness of the rooms and the efficient staff.
Hotel with Outdoor Pool
Olive Tree Hotel Penang features a saltwater outdoor swimming pool on Level 8, described as a 'private oasis for relaxation or fitness.' Some rooms offer a 'pool with a view,' enhancing the overall poolside experience.
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Hotel with Panoramic View Pool
Guest Reviews
Nestled in Bayan Lepas, Olive Tree Hotel Penang boasts a highly sought-after location praised by its guests. It's strategically placed near the airport, making it an ideal choice for transit stops or business trips. The hotel is also closely situated to the Setia Convention Center, adding to its convenience for conference attendees.
Guests appreciate the easy access and good traffic around the area, alongside its proximity to a plethora of restaurants, food stalls and shops. Many food options, including halal and mamak stalls, are just a short distance away, ensuring that diverse culinary tastes are catered to. The vicinity also features a free trade zone and excellent links to both the mainland via bridges and other parts of Penang Island, making transportation effortless.
Overall, the central location of Olive Tree Hotel Penang, combined with clean and comfortable accommodations, ensures a pleasant stay for both business and leisure travelers.
The breakfast experience at Olive Tree Hotel Penang varies widely among guests. While some commend the breakfast as delicious, praising specific items like scones and peanut jam, others feel the need for improvement in variety and taste. The breakfast spread, described as generous and excellent by a few, is seen by others as limited or simple. Guests who wish to enjoy breakfast later in the morning might find options reduced with the staff clearing food by 10am.
Many reviews indicate a preference for a more generous selection and better-tasting breakfast items. Additionally, there is some disappointment regarding the absence of a buffet with breakfast currently being served in-room due to unspecified reasons. This change has led to mixed feelings about the value and convenience of the breakfast provided. Despite these criticisms, there are still acknowledgements of good food and pleasant breakfast experiences, indicating varying standards in guest expectations and satisfaction. Overall, while the breakfast has been satisfactory for some, others see significant room for improvement in terms of variety, taste and service logistics.
Olive Tree Hotel Penang offers rooms that are consistently praised for their cleanliness and spaciousness. Most guests find the rooms very comfortable and appreciate the good-sized accommodations. The bathrooms receive high marks for being clean and featuring good water pressure with some guests specifically highlighting the large bathtubs and water dispensers. Additionally, the rooms are well-equipped with modern amenities such as irons, fridges, safes and ample lighting.
The hotel’s facilities are described as new and complete and the interior design adds to a pleasant ambiance. Many visitors enjoyed beautiful views, particularly of the SPICE Arena. The bedding is noted to be comfortable, contributing to a restful stay.
Despite these positives, there are a few recurring issues, such as poor soundproofing and occasional delays in room cleaning. Temperature control problems were also mentioned with some guests unable to cool their rooms below 25 degrees Celsius. Hand soap is sometimes missing and there are reports of small room sizes in certain categories. There were also instances where room readiness and service times were less than ideal.
Nonetheless, the general sentiment is positive with clean, comfortable and spacious rooms making Olive Tree Hotel Penang a favorable choice for many travelers. Its convenient location near a variety of restaurants also adds to its appeal.
The Olive Tree Hotel Penang receives mixed feedback regarding the comfort of its beds. Many guests comment positively, describing the beds as comfortable and praising the overall room ambience, which contributes to a pleasant stay. Some even note that the hotel’s amenities give it a 5-star feel despite its 4-star rating. However, there are also several criticisms. Some guests mention hard mattresses and uncomfortable pillows with specific comments about the pillows causing head and neck pain. Additionally, there are reports of cleanliness issues such as smelly and slightly dirty bed sheets and in a few instances, beds have caused allergic reactions. The overall sentiment highlights both comfort and areas needing improvement.
The Olive Tree Hotel Penang consistently receives high marks for cleanliness across guest reviews. Many guests describe the rooms as clean, tidy, spacious and well-appointed, contributing to a comfortable stay. The hotel's commitment to superb cleanliness extends throughout the premises, including hallways and public areas, garnering positive remarks from visitors. The modern design and neatness of the rooms are frequently highlighted, adding to the overall appeal. Guests also appreciate the proximity to various food options, making it both a convenient and hygienic option for travelers. Some negative comments were noted regarding occasional lapses in room maintenance and bed sheet cleanliness, but overall, the hotel's cleanliness standards are regarded as excellent. The Olive Tree Hotel Penang offers a clean, comfortable environment that caters well to both business and leisure travelers.
Guests of the Olive Tree Hotel Penang frequently highlight the exceptional friendliness and helpfulness of the staff. Many reviews appreciate the efforts of the front desk personnel and the concierge, emphasizing that staff members are not only professional but also knowledgeable and polite. The bellman’s impressive dedication, despite being busy, did not go unnoticed. Reviews commend the overall warm and welcoming attitude of the team, mentioning specific instances where staff members went above and beyond, such as helping with luggage, swiftly resolving issues and even changing rooms promptly when necessary.
However, there are mixed experiences with the reception, where a few guests encountered unfriendliness and unprofessional behavior. Despite this, the general consensus is that the Olive Tree Hotel staff offers excellent hospitality, ensuring a smooth check-in and check-out process, alongside good room service and cleaning. This friendly and cooperative approach is a standout feature, making guests' stays enjoyable and comfortable.
The Olive Tree Hotel Penang has received positive feedback for its WiFi with guests frequently noting that the service works well in the rooms and is provided throughout the entire hotel. Many have described the WiFi as reliable with a strong signal and overall good performance. Specific praise was given for excellent WiFi coverage throughout the hotel and the fact that it is complimentary is an added advantage. However, a few guests mentioned that the WiFi speed and connection stability could use some improvement with occasional instability noted. Despite these minor issues, the hotel's prompt response to repair any WiFi problems has been appreciated.
Olive Tree Hotel Penang boasts an impressive outdoor swimming pool that receives high marks for its cleanliness and cool, refreshing water. Guests appreciate that the pool is often not busy, even on weekends, allowing for a relaxing and uninterrupted swim. It is described as being in great shape, adding to the overall enjoyment of the facility. However, it should be noted that there is no separate pool area for kids, which might be an issue for families traveling with young children. Additionally, recent visitors have faced some inconvenience as the pool has frequently been closed for maintenance. Those planning a stay should verify the pool's availability to ensure it aligns with their expectations.
The parking situation at Olive Tree Hotel Penang receives mixed feedback. On a positive note, the hotel offers free parking to its guests with some complimentary provisions for one car per room. There are free parking spots available in front of the hotel, making the experience convenient for some visitors. The parking area is described as secure with good facilities overall.
However, there are notable challenges. The parking space is frequently described as limited and finding a spot can be difficult, particularly during events when spaces are reserved for other guests. The car park layout is criticized for its narrow lanes and tight corners, which create difficulties for maneuvering and exiting. Validation of parking tickets is also a necessity, adding an extra step for guests. Some visitors mention that the parking area is dimly lit and navigating in and out can be tricky and time-consuming, detracting from the overall convenience.
Olive Tree Hotel Penang is an ideal choice for families, offering a quiet and pleasant environment in a safe neighborhood. Conveniently located near the airport, the hotel's proximity to this transit hub makes travel easy. The swimming pool is well-appreciated, contributing to a positive stay for many families. The hotel's security measures are noted to be effective, enhancing the sense of safety for guests. Despite some issues with slow and erratic lifts, the overall experience at the hotel is positive with many families expressing their fondness for the beautiful scenery and comfortable amenities.
Location Show Map
Location
Guests appreciate the easy access and good traffic around the area, alongside its proximity to a plethora of restaurants, food stalls and shops. Many food options, including halal and mamak stalls, are just a short distance away, ensuring that diverse culinary tastes are catered to. The vicinity also features a free trade zone and excellent links to both the mainland via bridges and other parts of Penang Island, making transportation effortless.
Overall, the central location of Olive Tree Hotel Penang, combined with clean and comfortable accommodations, ensures a pleasant stay for both business and leisure travelers.
Breakfast
Many reviews indicate a preference for a more generous selection and better-tasting breakfast items. Additionally, there is some disappointment regarding the absence of a buffet with breakfast currently being served in-room due to unspecified reasons. This change has led to mixed feelings about the value and convenience of the breakfast provided. Despite these criticisms, there are still acknowledgements of good food and pleasant breakfast experiences, indicating varying standards in guest expectations and satisfaction. Overall, while the breakfast has been satisfactory for some, others see significant room for improvement in terms of variety, taste and service logistics.
Rooms
The hotel’s facilities are described as new and complete and the interior design adds to a pleasant ambiance. Many visitors enjoyed beautiful views, particularly of the SPICE Arena. The bedding is noted to be comfortable, contributing to a restful stay.
Despite these positives, there are a few recurring issues, such as poor soundproofing and occasional delays in room cleaning. Temperature control problems were also mentioned with some guests unable to cool their rooms below 25 degrees Celsius. Hand soap is sometimes missing and there are reports of small room sizes in certain categories. There were also instances where room readiness and service times were less than ideal.
Nonetheless, the general sentiment is positive with clean, comfortable and spacious rooms making Olive Tree Hotel Penang a favorable choice for many travelers. Its convenient location near a variety of restaurants also adds to its appeal.
Beds
Cleanliness
Staff
However, there are mixed experiences with the reception, where a few guests encountered unfriendliness and unprofessional behavior. Despite this, the general consensus is that the Olive Tree Hotel staff offers excellent hospitality, ensuring a smooth check-in and check-out process, alongside good room service and cleaning. This friendly and cooperative approach is a standout feature, making guests' stays enjoyable and comfortable.
Wi-Fi
Pool
Parking
However, there are notable challenges. The parking space is frequently described as limited and finding a spot can be difficult, particularly during events when spaces are reserved for other guests. The car park layout is criticized for its narrow lanes and tight corners, which create difficulties for maneuvering and exiting. Validation of parking tickets is also a necessity, adding an extra step for guests. Some visitors mention that the parking area is dimly lit and navigating in and out can be tricky and time-consuming, detracting from the overall convenience.
Family
Yes, Olive Tree Hotel Penang has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Olive Tree Hotel Penang.
No, Olive Tree Hotel Penang doesn't allow dogs.
Yes, parking facilities are available at Olive Tree Hotel Penang.
Yes, Olive Tree Hotel Penang has a gym.
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