Eastin Hotel Penang
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Summary of reviewsEastin Hotel Penang is repeatedly commended for its superb location, being adjacent to the Queensbay Mall and close to Penang International Airport. This makes it a highly convenient choice for both leisure and business travelers. Guests appreciate the easy access to dining, shopping and essential services, as well as the serene surroundings with beautiful sea views from some rooms.
The breakfast at Eastin Hotel Penang is highly praised for its variety and quality with options catering to different tastes, including vegetarian and vegan offerings. Unique touches like the honey nest and Teh Tarik add to the charm. Despite occasional mentions of limited choices and shortages later in the morning, the overall sentiment remains positive.
Rooms at Eastin Hotel Penang are noted for their cleanliness, brightness and comfort. Guests enjoy the modern facilities and spacious accommodations, although some rooms are considered smaller by a few visitors. Interconnecting rooms and duplex rooms with multiple toilets are particularly appreciated by families. Minor concerns about outdated décor and noise are outweighed by positive feedback on comfort and functionality.
Cleanliness is a strong point for the hotel with many guests highlighting well-maintained rooms and a pleasant scent throughout the premises. Although isolated incidents of less-than-ideal cleanliness exist, the general consensus is that the hotel upholds high standards.
The staff at Eastin Hotel Penang receive consistent praise for their friendliness, efficiency and helpfulness. Guests commend the front desk staff for smooth check-in and check-out experiences and appreciate the cheerful and professional atmosphere created by the team. Minor lapses in housekeeping and service are noted but are exceptions rather than the norm.
The pool is well-regarded for its cleanliness and size, offering a pleasant experience with views of the sea. Families find the pool enjoyable and the booking system for pool slots is efficient. However, some guests feel the pool lacks adequate shade and is a bit small.
Parking at the hotel offers easy and ample options, but the design is often described as narrow and cramped, posing challenges for larger vehicles. Clearer access routes could improve the experience.
Families find Eastin Hotel Penang accommodating with various amenities catering specifically to their needs. The spacious, clean rooms and the large, well-maintained pool are highlights. The hotel’s location near the Penang Marathon adds appeal for families looking for a balance of relaxation and adventure.
The hotel’s beds are frequently described as comfortable and spacious, contributing to restful stays. Although there are isolated comments on bed softness and pillow quality, overall, guests are satisfied with the sleeping comfort.
As a four-star hotel, Eastin Hotel Penang impresses with its cleanliness, high hospitality standards and quality service. The ambiance and room quality align well with its four-star rating, making it a top choice among travelers seeking a comfortable and reliable stay in Penang.
Categories
The breakfast at Eastin Hotel Penang is highly praised for its variety and quality with options catering to different tastes, including vegetarian and vegan offerings. Unique touches like the honey nest and Teh Tarik add to the charm. Despite occasional mentions of limited choices and shortages later in the morning, the overall sentiment remains positive.
Rooms at Eastin Hotel Penang are noted for their cleanliness, brightness and comfort. Guests enjoy the modern facilities and spacious accommodations, although some rooms are considered smaller by a few visitors. Interconnecting rooms and duplex rooms with multiple toilets are particularly appreciated by families. Minor concerns about outdated décor and noise are outweighed by positive feedback on comfort and functionality.
Cleanliness is a strong point for the hotel with many guests highlighting well-maintained rooms and a pleasant scent throughout the premises. Although isolated incidents of less-than-ideal cleanliness exist, the general consensus is that the hotel upholds high standards.
The staff at Eastin Hotel Penang receive consistent praise for their friendliness, efficiency and helpfulness. Guests commend the front desk staff for smooth check-in and check-out experiences and appreciate the cheerful and professional atmosphere created by the team. Minor lapses in housekeeping and service are noted but are exceptions rather than the norm.
The pool is well-regarded for its cleanliness and size, offering a pleasant experience with views of the sea. Families find the pool enjoyable and the booking system for pool slots is efficient. However, some guests feel the pool lacks adequate shade and is a bit small.
Parking at the hotel offers easy and ample options, but the design is often described as narrow and cramped, posing challenges for larger vehicles. Clearer access routes could improve the experience.
Families find Eastin Hotel Penang accommodating with various amenities catering specifically to their needs. The spacious, clean rooms and the large, well-maintained pool are highlights. The hotel’s location near the Penang Marathon adds appeal for families looking for a balance of relaxation and adventure.
The hotel’s beds are frequently described as comfortable and spacious, contributing to restful stays. Although there are isolated comments on bed softness and pillow quality, overall, guests are satisfied with the sleeping comfort.
As a four-star hotel, Eastin Hotel Penang impresses with its cleanliness, high hospitality standards and quality service. The ambiance and room quality align well with its four-star rating, making it a top choice among travelers seeking a comfortable and reliable stay in Penang.
Family Friendly Hotel
This hotel is a great destination for families, especially those with kids. It provides various amenities that cater specifically to families. Guests appreciate the comfortable facilities, clean rooms and the spacious, convenient environment.
Hotel with Swimming Pool
This hotel offers a large outdoor swimming pool suitable for both leisure and recreation. It is well-maintained and provides a relaxing environment for guests of all ages.
Outdoor Pool
Business Hotel
Eastin Hotel Penang offers a conducive environment for business travelers, with well-equipped meeting rooms, comprehensive business services, and comfortable accommodations designed for productivity and relaxation.
Accessible Hotel
Eastin Hotel Penang provides specific accessibility features such as 1 accessible parking space and a wheelchair-accessible public washroom. They also have wheelchairs on site and offer a wheelchair-accessible (may have limitations) environment. The hotel has accessible guest rooms with special switches at a lower height, a lower bed, an extra large writing desk, and a wheelchair-friendly bathroom complete with a shower chair.
4-Star Hotel
Eastin Hotel Penang offers a blend of luxury and convenience. It's praised for its excellent location near Queensbay Mall and the airport. The hotel features well-appointed rooms, a spa, and modern amenities, including free Wi-Fi. Guests consistently highlight the helpful staff and the variety of the breakfast.
Hotel with Outdoor Pool
Eastin Hotel Penang offers a 1.2-meter deep outdoor adult pool, complete with sun-soaked chaise lounges and an outdoor terrace space. The hotel also features a children's pool, accommodating guests of all ages.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Guest Reviews
Eastin Hotel Penang is lauded for its prime location, making it a popular choice among travelers seeking convenience and ease of access. Nestled next to the Queensbay Mall, one of Penang's renowned shopping complexes, the hotel offers guests a variety of dining and shopping opportunities just a short walk away. Its proximity to Penang International Airport adds to its appeal, particularly for those looking to avoid the busier Georgetown area.
The location is praised for being strategic and easily accessible with many eateries and essential amenities close by. Furthermore, the hotel’s peaceful surroundings offer a tranquil retreat with some rooms providing beautiful sea views that allow guests to enjoy a serene sunrise.
Ideal for both leisure and business travelers, Eastin Hotel Penang is also conveniently situated near the Penang Bridge and Bayan Lepas industrial zone, making it a suitable choice for those attending the Penang Bridge Run or business events in the free trade zone. The convenience of having a convention center nearby further enhances its suitability for corporate stays.
Overall, guests repeatedly commend the hotel for its superb location, cleanliness and the convenience of being next to various attractions and essential services, marking it as a top choice for visitors seeking a well-rounded and accessible place to stay in Penang.
Eastin Hotel Penang has garnered numerous commendations for its breakfast offerings. Guests consistently describe the breakfast as superb, excellent and delicious with a variety of options catering to different tastes. Many appreciated the environment, noting it as nice, quiet and clean. Unique touches such as a honey nest and Teh Tarik add a distinct charm to the experience.
Vegetarian and vegan options also stand out, reflecting the hotel’s inclusivity. Complimentary upgrades, including breakfast, have left guests pleased with the value. Helpful and warm staff at the breakfast area contribute to a positive dining atmosphere.
However, there are mentions of limited choices and occasional shortages, particularly later in the morning. Some found the breakfast menu lacking sufficient variety and suggested improvements. Despite these minor critiques, the overall sentiment remains positive with many guests expressing satisfaction with the quality and variety of the breakfast selections. The breakfast experience is often highlighted as a significant reason for choosing this hotel.
Eastin Hotel Penang boasts rooms that overall leave a positive impression on guests, featuring bright and spacious accommodations. The rooms stand out for their cleanliness and comfort with several reviews highlighting the modern and well-maintained facilities. Many guests enjoyed the spaciousness, although some did find certain rooms on the smaller side. The interconnecting rooms are particularly appreciated by families and upgrades to suite rooms have been well-received.
The hotel's location near the airport adds convenience and several guests enjoyed their rooms' seaside views and beautiful scenery. Though some noted the outdated decor and occasional issues with air conditioning and noise, these were balanced by the generally positive remarks about the room layouts and aesthetics. The duplex rooms with multiple toilets also received praise for their convenience.
Despite a few complaints about cleanliness and noisy surroundings, the consistent themes in the reviews are the hotel's comfortable, clean and functional rooms, making Eastin Hotel Penang a favorable choice for many travelers looking for a reliable stay.
Eastin Hotel Penang has garnered attention for the overall comfort of its beds, which many guests found incredibly comfortable and spacious. The beds are described as big and comfy with some noting the firmness that adds to the comfort. Both king-size and queen beds are available, catering to different preferences. Additionally, the hotel provides clean bedding, ensuring a pleasant stay. Rooms are generally spacious and clean, complementing the comfortable beds. However, there were isolated comments about bed softness and suggestions for improved pillows. Overall, guests can expect a restful experience with comfortable beds at this hotel.
Eastin Hotel Penang generally receives favorable reviews for its cleanliness. Many guests highlight that the rooms are consistently clean, well-maintained and comfortable, which seems to align with expectations. The hotel itself is often described as clean with several guests appreciating the modern and clean rooms, as well as the nice scent throughout the hotel.
However, some negative feedback does exist. A few instances of less-than-ideal cleanliness were noted, including dust in rooms, hair in bathrooms and occasionally, old and dirty towels. Specific issues such as waterlogged bathroom drainage, stains and limited towel supply were also mentioned.
Despite these isolated concerns, most reviews were positive with many guests emphasizing the hotel's cleanliness and the comfort it provides. The staff's diligence in maintaining cleanliness is also frequently commended. Overall, Eastin Hotel Penang seems to uphold a solid standard of cleanliness that many guests appreciate.
Eastin Hotel Penang garners consistent praise for its exceptional staff. Guests frequently comment on the friendly, courteous and helpful nature of the hotel's personnel. The front desk staff, in particular, are lauded for their efficiency during check-in and check-out with many noting their welcoming demeanor and swift service. Specific employees like Suraya, Parthiban, Vivek, Shweta and John receive special mentions for going above and beyond in their roles.
Overall, the atmosphere created by the staff is described as cheerful and accommodating with the whole team from valet to maintenance displaying a high level of professionalism. Guests appreciate the staff's attentiveness and resourcefulness in handling requests, which often leads to an enhanced stay experience. Clean rooms and well-stocked amenities further reflect the commitment to quality service.
However, it's worth noting some isolated feedback regarding occasional weaknesses in housekeeping and lapses in quick service. Yet, these instances appear to be exceptions rather than the rule. The positive impact of the friendly and professional staff consistently elevates guests' experiences, making the Eastin Hotel Penang a welcoming choice for travelers.
The pool at Eastin Hotel Penang is often described positively with many guests appreciating its cleanliness and size. The pool is well-maintained and offers a nice view of the sea, which adds to the overall pleasant experience. Families, especially those with kids, find the swimming pool enjoyable with many children loving their time there. The hotel has a clear and efficient system for booking pool slots, ensuring that pool facilities are well managed and comply with standard operating procedures.
However, some guests felt that the pool is on the smaller side and lacks adequate shade, making the surrounding area quite hot at times. Despite these minor drawbacks, the overall sentiment about the pool remains positive, emphasizing clean facilities, good management and enjoyable service. The convenient location, including proximity to Queensbay Mall, adds further appeal for those looking to unwind and relax by the pool during their stay.
The parking situation at Eastin Hotel Penang presents guests with a mix of features and challenges. Positively, there are clear mentions of easy parking and good parking facilities, including options for basement parking. Valet services that accommodate bikes are also highlighted as a convenient offering. Additionally, some guests appreciated the ample parking slots available.
However, the prevailing sentiment among reviews points out several areas needing improvement. The design of the parking space is often described as narrow and cramped, posing difficulties especially for larger vehicles. The access routes to basement parking are deemed tight and somewhat confusing, which could make parking a stressful experience. Specific feedback suggests that the parking bays are too small and the overall layout is complex and odd.
Despite these criticisms, managing to find a parking spot without hassle was possible for some guests, although processing the free parking at the counter was required. The limited space and tight design suggest that those with bigger cars might face more significant challenges. Overall, while the hotel provides several parking options, potential improvements in design and space could enhance the guest experience.
The Eastin Hotel Penang stands out as a great destination for families, especially those with kids. The hotel provides various amenities that cater specifically to families, making it a top choice for those planning a family holiday. Many guests appreciated the comfortable facilities, clean rooms and the spacious, convenient environment, although some noted that the family room might be a bit small for an extended stay.
The hotel's pool is a highlight, receiving positive remarks for being large and clean, perfect for children who want to splash around. Guests mentioned that the staff did an excellent job catering to their kids, ensuring that everyone had a pleasant stay. The presence of a designated family slot for the pool adds to the convenience for families.
Despite the occasional wait during high-traffic times, the Eastin Hotel Penang adequately accommodates large groups with a special emphasis on family needs. Its location near the Penang Marathon starting point also adds an extra layer of appeal for those looking to combine family time with a bit of adventure.
Eastin Hotel Penang consistently impresses guests with its impeccable cleanliness and high hospitality standards. Visitors frequently praise the hotel for maintaining excellent cleanliness and quality, aligning perfectly with four-star hotel expectations. The ambiance and service quality resonate well with the four-star rating, making it a favorite among discerning travelers. The great rooms further contribute to the overall positive experience, reflecting the hotel's adherence to good standards. Overall, Eastin Hotel Penang exudes a very four-star atmosphere, providing an outstanding stay that meets and even exceeds guests' expectations.
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Location
The location is praised for being strategic and easily accessible with many eateries and essential amenities close by. Furthermore, the hotel’s peaceful surroundings offer a tranquil retreat with some rooms providing beautiful sea views that allow guests to enjoy a serene sunrise.
Ideal for both leisure and business travelers, Eastin Hotel Penang is also conveniently situated near the Penang Bridge and Bayan Lepas industrial zone, making it a suitable choice for those attending the Penang Bridge Run or business events in the free trade zone. The convenience of having a convention center nearby further enhances its suitability for corporate stays.
Overall, guests repeatedly commend the hotel for its superb location, cleanliness and the convenience of being next to various attractions and essential services, marking it as a top choice for visitors seeking a well-rounded and accessible place to stay in Penang.
Breakfast
Vegetarian and vegan options also stand out, reflecting the hotel’s inclusivity. Complimentary upgrades, including breakfast, have left guests pleased with the value. Helpful and warm staff at the breakfast area contribute to a positive dining atmosphere.
However, there are mentions of limited choices and occasional shortages, particularly later in the morning. Some found the breakfast menu lacking sufficient variety and suggested improvements. Despite these minor critiques, the overall sentiment remains positive with many guests expressing satisfaction with the quality and variety of the breakfast selections. The breakfast experience is often highlighted as a significant reason for choosing this hotel.
Rooms
The hotel's location near the airport adds convenience and several guests enjoyed their rooms' seaside views and beautiful scenery. Though some noted the outdated decor and occasional issues with air conditioning and noise, these were balanced by the generally positive remarks about the room layouts and aesthetics. The duplex rooms with multiple toilets also received praise for their convenience.
Despite a few complaints about cleanliness and noisy surroundings, the consistent themes in the reviews are the hotel's comfortable, clean and functional rooms, making Eastin Hotel Penang a favorable choice for many travelers looking for a reliable stay.
Beds
Cleanliness
However, some negative feedback does exist. A few instances of less-than-ideal cleanliness were noted, including dust in rooms, hair in bathrooms and occasionally, old and dirty towels. Specific issues such as waterlogged bathroom drainage, stains and limited towel supply were also mentioned.
Despite these isolated concerns, most reviews were positive with many guests emphasizing the hotel's cleanliness and the comfort it provides. The staff's diligence in maintaining cleanliness is also frequently commended. Overall, Eastin Hotel Penang seems to uphold a solid standard of cleanliness that many guests appreciate.
Staff
Overall, the atmosphere created by the staff is described as cheerful and accommodating with the whole team from valet to maintenance displaying a high level of professionalism. Guests appreciate the staff's attentiveness and resourcefulness in handling requests, which often leads to an enhanced stay experience. Clean rooms and well-stocked amenities further reflect the commitment to quality service.
However, it's worth noting some isolated feedback regarding occasional weaknesses in housekeeping and lapses in quick service. Yet, these instances appear to be exceptions rather than the rule. The positive impact of the friendly and professional staff consistently elevates guests' experiences, making the Eastin Hotel Penang a welcoming choice for travelers.
Pool
However, some guests felt that the pool is on the smaller side and lacks adequate shade, making the surrounding area quite hot at times. Despite these minor drawbacks, the overall sentiment about the pool remains positive, emphasizing clean facilities, good management and enjoyable service. The convenient location, including proximity to Queensbay Mall, adds further appeal for those looking to unwind and relax by the pool during their stay.
Parking
However, the prevailing sentiment among reviews points out several areas needing improvement. The design of the parking space is often described as narrow and cramped, posing difficulties especially for larger vehicles. The access routes to basement parking are deemed tight and somewhat confusing, which could make parking a stressful experience. Specific feedback suggests that the parking bays are too small and the overall layout is complex and odd.
Despite these criticisms, managing to find a parking spot without hassle was possible for some guests, although processing the free parking at the counter was required. The limited space and tight design suggest that those with bigger cars might face more significant challenges. Overall, while the hotel provides several parking options, potential improvements in design and space could enhance the guest experience.
Family
The hotel's pool is a highlight, receiving positive remarks for being large and clean, perfect for children who want to splash around. Guests mentioned that the staff did an excellent job catering to their kids, ensuring that everyone had a pleasant stay. The presence of a designated family slot for the pool adds to the convenience for families.
Despite the occasional wait during high-traffic times, the Eastin Hotel Penang adequately accommodates large groups with a special emphasis on family needs. Its location near the Penang Marathon starting point also adds an extra layer of appeal for those looking to combine family time with a bit of adventure.
4 Star
Yes, Eastin Hotel Penang has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Eastin Hotel Penang.
No, Eastin Hotel Penang doesn't allow dogs.
No, parking facilities aren't available at Eastin Hotel Penang.
Yes, Eastin Hotel Penang has a gym.
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