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Summary of reviewsHotel Le Port Neuf, located in the heart of Bayonne, excels in various aspects, offering guests a memorable stay coupled with exceptional service and an authentically charming atmosphere. Nestled on a picturesque pedestrian street in the historic Grand Bayonne district, the hotel’s prime location allows effortless exploration of the city’s landmarks, shops and restaurants, making it an ideal base for visitors. The beautifully preserved 16th-century building adds to the hotel's unique character, while easy access to parking and public transportation further enhances convenience for travelers.
The breakfast at Hotel Le Port Neuf is highly regarded for its hearty, generous and cost-effective offerings. Guests highlight the quality and variety typical of a classic French breakfast, including freshly squeezed orange juice, local fruits, croissants, yogurt and superb coffee. This pleasant morning experience is further enriched by the friendly staff and the charming settings of the bar, hallway or outdoor arcades.
Guest accommodations combine historical charm with modern amenities. Spacious and clean rooms feature practical bathrooms with large showers and cozy, well-decorated interiors. While some rooms may be smaller or less well-lit, the overall ambiance remains delightful. The meticulous cleanliness maintained by the efficient cleaning staff adds to the comfort and satisfaction of guests.
The hotel’s staff is a standout feature, consistently praised for their warmth, helpfulness and dedicated service. Individuals like Leon and Patricia receive special mentions for their exceptional hospitality. The staff's proficiency in multiple languages, eagerness to assist and personalized attention contribute significantly to a pleasant and welcoming atmosphere.
Beds at Hotel Le Port Neuf receive high marks for comfort with guests frequently commending the quality and coziness of the bedding. Options range from king-sized to double and queen-sized beds, ensuring restful sleep for various preferences. While a few comments note minor discomfort or noise, the overall sentiment remains positive.
Though the WiFi service receives mixed reviews with some experiencing slow and intermittent connections, the value and overall experience at Hotel Le Port Neuf mitigate this minor inconvenience for many guests. The vibrant nightlife surrounding the hotel with numerous restaurants and cafes, offers a lively experience despite occasional noise concerns.
In summary, Hotel Le Port Neuf delivers a charming and comfortable stay, enriched by its central location, exceptional staff, delightful breakfast and high standards of cleanliness and comfort, making it a favored choice for travelers exploring Bayonne. Show more
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Dog Friendly Hotel
This hotel is known to be pet-friendly.
Hotel near Nightlife Spots
Located on Rue Port Neuf in Bayonne, this hotel is close to local bars and cafes, providing a good base for experiencing the city's nightlife.
Small Hotel
This small hotel is centrally located and close to the cathedral. Its central location and intimate size make it a charming choice for exploring Bayonne.
Hotel near Golf Courses
Room Types
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a dressing room, parquet floors and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, parquet floors and heating. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Bayonne, Hotel Le Port Neuf boasts an enviable location that makes it an ideal base for exploring the city's historic charm. Guests rave about its central positioning, just meters away from the ancient cathedral and surrounded by a plethora of shops, restaurants and cultural landmarks. The hotel sits in the historic Grand Bayonne district, on a picturesque pedestrian street that captures the essence of the old town. This prime location allows visitors to effortlessly explore the city on foot with all major attractions within walking distance.
The building itself, a beautifully preserved 16th-century house, adds to the hotel's charm and authenticity, providing a unique and memorable stay. Strategically positioned near convenient parking options and public transportation, the hotel ensures ease of access for travelers. Additionally, the welcoming and friendly staff receive high praise, enhancing the overall experience.
For those looking to immerse themselves in the vibrant atmosphere of Bayonne, Hotel Le Port Neuf offers a perfectly situated and character-filled retreat.
Breakfast
Hotel Le Port Neuf offers a breakfast experience that has left many guests satisfied and pleasantly surprised. The breakfast is often described as hearty, generous and inexpensive, making it a great value compared to chain hotels. Guests appreciate the variety and quality, highlighting elements of a classic French breakfast, including freshly squeezed orange juice, local fruits, delicious croissants, yogurt and excellent coffee.
The breakfast is served either in the bar, a hallway section or outside under the arcades, providing a charming setting to start the day. Many have remarked positively on the friendly and helpful staff with a special mention of Leon's exceptional hospitality, which enhances the overall breakfast experience.
While the breakfast is generally praised for its quality, abundance and affordability, there are a few suggestions for improvement. Some guests mentioned that the breakfast could be a bit more generous and that the bread quality could be enhanced. Despite these minor points, the overwhelmingly positive feedback suggests that Hotel Le Port Neuf offers a delightful and satisfying breakfast experience that is well worth enjoying during a stay.
Rooms
Hotel Le Port Neuf offers a blend of modern conveniences and historic charm, situated in a picturesque old building. The rooms, often described as spacious and clean, provide comfort within an authentic, atmospheric setting. Guests appreciate the charming timber-framed building and the historical house feel. Rooms boast modern amenities, such as practical bathrooms with large showers and cozy, well-decorated interiors.
While many find the rooms lovely, clean and very well-appointed with cheerful decorations, there are some minor inconveniences. Some rooms are described as small or narrow with small windows that can limit natural light. Noise from adjacent rooms and insufficient soundproofing have also been mentioned. Additionally, certain rooms are not equipped with fans, which can lead to discomfort in warmer weather.
Despite occasional comments about small and noisy rooms, the general sentiment leans towards a positive experience with clean, spacious and well-decorated accommodations. The blend of rustic charm and modern renovations makes Hotel Le Port Neuf a comfortable and appealing choice for travelers seeking a unique stay with historical ambiance.
Beds
Hotel Le Port Neuf has garnered positive feedback from its guests, particularly when it comes to the comfort of its beds. The prevailing sentiment from numerous reviews suggests that the beds are super comfortable, a vital component for a restful stay. Not only are the beds described as very comfortable and good, but guests also frequently mentioned the quality of the bedding. There are several mentions of superb, impeccable and amazing bedding, which further underscores the comfort factor. King-size beds, along with very spacious double and queen-sized options, have been highlighted, denoting the availability of options that cater to different preferences.
Reviews such as "comfortable double bed," "comfortable bedding," and "super comfortable beds" are common, establishing a consistent standard of comfort across different room types. The bedding quality has been particularly noted with phrases like "very comfortable and great sheets" and "quality bedding" making regular appearances. For those who appreciate attention to detail, elements such as a bed with a canopy add a touch of elegance and style to the comfort.
While there are a couple of mentions of discomfort and noise, the overwhelming majority of comments are positive. Guests have found the beds and bedding at Hotel Le Port Neuf to be of high quality, ensuring a restful and pleasant night's sleep.
Cleanliness
Hotel Le Port Neuf stands out primarily for its impeccable cleanliness, consistently highlighted in guest reviews. Visitors frequently commend the clean and tidy rooms with many describing them as spacious and comfortable. The rooms, including the bathrooms, are exceptionally clean and guests appreciate the well-maintained facilities and modern conveniences. Towels are always provided, ensuring a comfortable stay. The friendly and efficient cleaning staff receive frequent praise for their excellent service, ensuring that every corner of the rooms and common areas remains spotless.
In summary, Hotel Le Port Neuf impresses guests with its high standards of cleanliness, making it a reliable choice for travelers seeking a tidy and comfortable stay.
Staff
Hotel Le Port Neuf is celebrated for its exceptional staff, which receives consistent praise from guests. The team, including standout members like Leon and Patricia, is frequently described as very friendly, super helpful and incredibly welcoming. The reception is often noted as warm and kind with personalized attention making a significant impression. The owner of the hotel is highlighted for excellent communication and going above and beyond to assist with luggage and orientation.
Guests appreciate the staff's eagerness to help, proficiency in multiple languages and attentiveness to details, contributing to a pleasant stay. The hotel is commended for its impeccable customer service and the genuine kindness shown by the team. Along with providing useful advice, the staff ensures guests feel at home, creating a wonderful atmosphere throughout the property.
Overall, the staff at Hotel Le Port Neuf is a key factor in the high satisfaction levels of its guests, making their stay enjoyable and memorable through their dedicated and friendly service.
Wi-Fi
Hotel Le Port Neuf presents a mixed bag when it comes to their WiFi services. Several reviews highlight excellent connectivity, ensuring a positive online experience for guests. However, there are numerous mentions of problematic and slow connections. Some guests noted interruptions and poor WiFi connections, particularly in their rooms. Others pointed out that having a Wi-Fi code for the stay would have enhanced their convenience. Despite these challenges, the hotel is still considered a good value for money, which seems to outweigh the less favorable WiFi experience for many visitors.
Nightlife
Hotel Le Port Neuf offers guests a central location that is vibrant with nightlife activities, surrounded by a plethora of restaurants, cafes and shops. The festive atmosphere of the nearby small restaurants enhances the experience for those who enjoy a lively environment. Despite some noise concerns at night and early in the morning, earplugs are provided for those who are sensitive to sound and the ambiance generally doesn't exceed excessively noisy levels. However, the soundproofing between floors could be improved as footsteps and sounds from other guests are occasionally heard. While staff are not available in the evening, the prime location offers easy access to the energetic city center's nightlife.
No, Hotel Le Port Neuf doesn't have any pool.
No, a spa isn't available at Hotel Le Port Neuf.
Yes, Hotel Le Port Neuf welcomes dogs.
No, parking facilities aren't available at Hotel Le Port Neuf.