Hôtel Les Genêts Bayonne
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Summary of reviewsHôtel Les Genêts Bayonne offers considerable convenience and comfort, making it an attractive choice for a variety of travelers. Its highly favorable location stands out, providing easy access to major roadways, Bayonne's city center and nearby cities such as Anglet and Biarritz. This ideal positioning is especially beneficial for those on road trips, business meetings or needing swift airport transfers. Despite its proximity to major roads, the hotel maintains a quiet environment, ensuring restful stays, further complemented by amenities like free parking.
Breakfast at the hotel garners a mix of positive and critical feedback. Many guests appreciate the hearty and varied selections, including local and organic products with several praising the fantastic homemade jams and satisfactory buffet setup. However, some guests feel the breakfast, priced at 10 to 11 euros, is not always worth the cost due to limited selection and occasional lack of replenishment on certain items.
The hotel's on-site restaurant receives praise for its quality cuisine, cozy ambiance and excellent service. Guests appreciate the convenience, particularly for evening meals, though the restaurant's weekend closure and limited menu options concern some visitors. For those staying over the weekend, a food truck offers alternative dining, albeit with fewer choices.
Rooms at Hôtel Les Genêts Bayonne are mostly celebrated for their cleanliness, comfort and modern amenities. Although guest opinions vary on room sizes with some finding them small, many highlight the chic decor and efficient use of space. Superior rooms with more space and balconies are particularly appreciated. Issues with outdated elements and inconsistencies with online photos are noted but infrequent.
Cleanliness standards at the hotel are generally high with frequent mentions of spotless rooms and bathrooms. Nevertheless, some guests report issues like mold in bathrooms, dust and occasional bad smells, pointing to an inconsistency in maintenance.
The staff at Hôtel Les Genêts Bayonne are highly praised for their friendliness, professionalism and multilingual capabilities, contributing significantly to guest satisfaction. Their attentiveness and helpfulness, especially during late arrivals and dining, enhance the overall experience.
Free Wi-Fi is available throughout the hotel and receives mostly positive reviews for its speed and reliability, although some guests face intermittent connectivity issues. While the overall Wi-Fi performance is satisfactory, a lack of sufficient electrical outlets is noted.
Parking facilities at the hotel are praised for their spaciousness, security and ease of access, including dedicated spots for electric cars. Despite a few concerns about limited parking late at night, the presence of a night guard adds to the sense of security.
Families find the hotel welcoming with family rooms and ground-floor accessibility enhancing their stay. Though family rooms are sometimes perceived as small, they are described as cozy and convenient. The staff's warm reception toward children and the provision of light snacks for late arrivals further contribute to the hotel’s family-friendly ambiance.
Beds at the hotel receive significant praise for comfort, often described with terms like plush and memory foam, contributing to restful experiences. While some guests find the beds too firm or soft, the overall consensus points to high-quality bedding.
Lastly, the hotel offers features to assist guests with disabilities, including ground-floor rooms and disabled-friendly accommodations, making it a suitable option for those with reduced mobility, although minor improvements like additional shelving could enhance accessibility further.
Categories
Breakfast at the hotel garners a mix of positive and critical feedback. Many guests appreciate the hearty and varied selections, including local and organic products with several praising the fantastic homemade jams and satisfactory buffet setup. However, some guests feel the breakfast, priced at 10 to 11 euros, is not always worth the cost due to limited selection and occasional lack of replenishment on certain items.
The hotel's on-site restaurant receives praise for its quality cuisine, cozy ambiance and excellent service. Guests appreciate the convenience, particularly for evening meals, though the restaurant's weekend closure and limited menu options concern some visitors. For those staying over the weekend, a food truck offers alternative dining, albeit with fewer choices.
Rooms at Hôtel Les Genêts Bayonne are mostly celebrated for their cleanliness, comfort and modern amenities. Although guest opinions vary on room sizes with some finding them small, many highlight the chic decor and efficient use of space. Superior rooms with more space and balconies are particularly appreciated. Issues with outdated elements and inconsistencies with online photos are noted but infrequent.
Cleanliness standards at the hotel are generally high with frequent mentions of spotless rooms and bathrooms. Nevertheless, some guests report issues like mold in bathrooms, dust and occasional bad smells, pointing to an inconsistency in maintenance.
The staff at Hôtel Les Genêts Bayonne are highly praised for their friendliness, professionalism and multilingual capabilities, contributing significantly to guest satisfaction. Their attentiveness and helpfulness, especially during late arrivals and dining, enhance the overall experience.
Free Wi-Fi is available throughout the hotel and receives mostly positive reviews for its speed and reliability, although some guests face intermittent connectivity issues. While the overall Wi-Fi performance is satisfactory, a lack of sufficient electrical outlets is noted.
Parking facilities at the hotel are praised for their spaciousness, security and ease of access, including dedicated spots for electric cars. Despite a few concerns about limited parking late at night, the presence of a night guard adds to the sense of security.
Families find the hotel welcoming with family rooms and ground-floor accessibility enhancing their stay. Though family rooms are sometimes perceived as small, they are described as cozy and convenient. The staff's warm reception toward children and the provision of light snacks for late arrivals further contribute to the hotel’s family-friendly ambiance.
Beds at the hotel receive significant praise for comfort, often described with terms like plush and memory foam, contributing to restful experiences. While some guests find the beds too firm or soft, the overall consensus points to high-quality bedding.
Lastly, the hotel offers features to assist guests with disabilities, including ground-floor rooms and disabled-friendly accommodations, making it a suitable option for those with reduced mobility, although minor improvements like additional shelving could enhance accessibility further.
Hotel near Golf Courses
Located in Bayonne, this hotel provides convenient access to the city and is a reasonable distance from golf courses in the surrounding areas. It is a practical option for golfers looking to explore the region.
Dog Friendly Hotel
This hotel permits pets of any size for an additional fee. The hotel's convenient location and comfortable rooms are also beneficial for guests traveling with pets.
Hotel with Parking
This hotel is a popular choice among travelers seeking hotels with parking in Bayonne. It provides on-site parking for guests.
EV charging stations
Cheap Hotel
This hotel offers affordable rates and is recommended by travelers. It provides essential amenities such as free Wi-Fi and parking. It's also family-friendly and allows pets.
Accessible Hotel
This hotel is accessible to people with reduced mobility. It has 2 “Standard” rooms and 1 “comfort” room equipped for people with reduced mobility for 1, 2 or 3 people. Free private parking in the hotel property including 2 parking spaces for coaches and 3 parking spaces for disabled people.
Hotel with EV Charging Stations
This hotel provides 3 Powerdot charging stations in its parking area, catering to all charging needs. Guests can relax at the bar or restaurant while their vehicle charges. Also, the parking is private and free.
Family Friendly Hotel
Guest Reviews
Hôtel Les Genêts Bayonne boasts a highly convenient location that makes it a top choice for travelers seeking easy access to major roadways and points of interest. Situated less than five minutes' drive from Bayonne's city center and right next to the highway, the hotel offers ideal conditions for a stopover. Proximity to the highway exit is frequently highlighted, making it a prime spot for travelers on routes to Paris, Biarritz or further south towards Spain and Portugal.
Despite being close to major roads, the hotel's setting is generally quiet and devoid of nighttime noise, allowing for restful stays. Guests appreciate the straightforward access to Anglet, Biarritz and the surrounding countryside, as well as the nearby main roads which simplify transit and short visits alike. Key amenities like free parking and effortless accessibility from the highway are additional advantages.
The hotel is well-positioned for those attending business meetings or seeking a restful night during a longer journey. It is also noted for its closeness to the airport, ensuring swift transfers for air travelers. Public transport is easily accessible with a bus stop right in front of the hotel, enhancing mobility for visitors without a vehicle.
Overall, Hôtel Les Genêts Bayonne’s location excels in providing both convenience and tranquility, making it a favorable option for various types of travelers, from those on business trips to leisurely explorers.
Guests at Hôtel Les Genêts Bayonne have mixed feelings about the breakfast offerings. On the positive side, many guests appreciated the hearty and varied breakfast options, highlighting the presence of both sweet and savory choices including local and organic products. Several reviews specifically commended the delicious homemade jams and local specialties and some even described the breakfast as fantastic, excellent and a great value for the price. The generous portions and the pleasant buffet setup made for a satisfying start to the day for many visitors. The kindness and attentiveness of the staff were also frequently mentioned, enhancing the overall breakfast experience.
However, there were notable criticisms. Some guests found the 10 to 11 euro price tag a bit steep given the limited selection and occasional lack of replenishment of certain items like coffee, pastries and eggs. Several reviews pointed out that the breakfast buffet could be better organized and more varied with some guests expressing disappointment over the scant availability of food items during their visit. Issues like cleanliness and the availability of plates and cups were also mentioned. Despite its flaws, the breakfast at Hôtel Les Genêts Bayonne generally received more praise than criticism, offering a good, if occasionally inconsistent, dining experience.
Hôtel Les Genêts Bayonne features an on-site restaurant that receives mixed reviews from guests. Many highlight the convenience of having a restaurant at the hotel and praise the food quality, describing it as tasty, good and even delicious with quality cuisine. The evening meals are often noted as being generous and refined with excellent service. Guests also appreciate the restaurant's cozy ambiance and some specific items like homemade jams. The staff is generally described as friendly and helpful.
However, the restaurant appears to have several operational limitations, notably its closure on weekends, which displeases travelers who arrive expecting food options. Additionally, some guests felt that the menu was limited and the prices high given the quality. There are also mentions of poor experiences with some meals being described as disappointing and of low quality.
For those visiting over the weekend, it's good to know that a food truck sets up in the hotel parking lot, but otherwise, options are scarce and travelers might need to venture into town for dining. Despite these drawbacks, the presence of the restaurant overall is viewed as a significant convenience for those on road trips or looking for a dining option directly connected to their accommodation.
Hôtel Les Genêts Bayonne offers a mixed bag when it comes to room sizes, but overall, the cleanliness and comfort of the accommodations are highly praised. Many guests noted that the rooms were extremely clean, newly renovated and functional with modern bathrooms and comfortable bedding. The design and layout are often mentioned as efficient, making good use of available space.
Despite being small, the rooms are described as cozy and sufficient for short stays. Superior rooms, in particular, are noted for being spacious, some even featuring a balcony. The soundproofing is generally effective, ensuring a quiet environment despite the hotel's proximity to the road and airport.
Though the compact size of the rooms might not suit everyone, the thoughtful and chic decor, as well as well-equipped amenities, receive positive remarks. However, there are some reports of outdated elements and minor maintenance issues. Additionally, some guests experienced rooms that did not match the photos they saw online.
In summary, for travelers looking for a clean, comfortable stay with modern touches amidst cozy, albeit small, rooms, Hôtel Les Genêts Bayonne is a notable option, especially for short visits or transit stays.
Hôtel Les Genêts Bayonne garners significant praise for its beds, which many guests find exceedingly comfortable. Descriptions such as "comfortable bedding," "plush," and "memory foam mattress topper" are frequently highlighted, suggesting high-quality sleep experiences. The mattresses are often defined as very comfortable with some even noting the convenience of extra pillows provided. Many guests appreciate the soft and clean linens, solidifying the hotel’s reputation for a restful night.
However, it's notable that feedback isn't universally positive. A few guests did find the mattresses too firm or too soft for their liking and some mentioned issues with beds sinking in the middle. Despite these occasional downsides, the consensus indicates that guests generally enjoy their restful experiences at the hotel, enhanced by modern and comfortable bedding.
Overall, the comfort of the beds at Hôtel Les Genêts Bayonne aligns with the favorable perception of good value for money and comfort. While beds might vary slightly in firmness, the frequent remarks on comfort and cleanliness overwhelmingly attest to a satisfying experience.
Hôtel Les Genêts Bayonne receives mixed reviews regarding cleanliness. Many guests praise the hotel for its exemplary and impeccable cleanliness, noting that both the rooms and bathrooms are consistently clean and well-maintained. They describe the rooms as clean, comfortable, well-appointed and modern with some highlighting the cleanliness of the entire establishment, including corridors and common areas. Words such as spotless, tidy and very clean frequently appear in reviews, suggesting a general approval of the hotel's hygiene standards.
However, some guests report issues that detract from this positive impression. Complaints include neglected cleanliness, mold in bathrooms, dust, dirty carpets and toilets, leaking oil from door handles and bad smells from radiators and sinks. A few reviews mention specific issues like outdated furnishings and areas that weren’t properly vacuumed. There are also mentions of rooms that need refreshing due to visible dirt, particularly on floors and in bedding.
Overall, while the majority of guests seem satisfied with the cleanliness of Hôtel Les Genêts Bayonne, there is a notable minority who experienced significant lapses, pointing to an inconsistency in the hotel’s cleaning standards.
Hôtel Les Genêts Bayonne is frequently praised for its exceptional and friendly staff. Visitors commonly mention the warm, welcoming reception they receive upon arrival. The staff is noted for being attentive, kind and accommodating, ensuring that guests feel valued and supported throughout their stay. Multilingual proficiency is also highlighted with staff members able to converse in several languages, notably English and Spanish, which enhances the overall guest experience.
Many reviews emphasize the professionalism of the team, including the cleaning and reception staff, who maintain high standards of service and cleanliness. The evening and night receptionists are specifically commended for their helpfulness and understanding, making late arrivals smooth and worry-free. The dining experience is also positively noted with staff members providing excellent service and offering thoughtful recommendations.
Despite a few critiques regarding the proximity to downtown and occasional unfriendly encounters, the overwhelmingly positive feedback underscores the staff’s dedication to creating a welcoming and pleasant environment. This consistent friendliness and professionalism contribute significantly to the hotel's reputation and guest satisfaction, making Hôtel Les Genêts Bayonne a recommended choice for travelers seeking excellent customer service.
Hôtel Les Genêts Bayonne provides a mixed but overall positive Wi-Fi experience for its guests. The hotel offers free Wi-Fi throughout the premises, ensuring all guests have access to the internet. Many reviewers praised the Wi-Fi speed, describing it as fantastic and fast with some noting the reliable and efficient connection. A good number of guests experienced no issues with the Wi-Fi, highlighting its prompt and excellent reception. However, some feedback pointed out intermittent problems, including slow speeds, poor internet connection and occasional disconnections. A few reviewers also mentioned that the Wi-Fi was unusable for Apple devices. Despite these drawbacks, the majority of guests seemed satisfied with the internet service provided by the hotel. Moreover, it's worth noting that while Wi-Fi is ample, the hotel seems to lack sufficient electrical outlets, which could be inconvenient for modern device users.
Hôtel Les Genêts Bayonne offers guests a variety of parking options, which are predominantly praised for their convenience and accessibility. The parking facilities are mostly described as spacious, ample and monitored with many reviews noting the availability of large, well-lit and well-maintained parking areas. Free on-site parking is a significant advantage, appreciated by many guests for its ease of access and sufficient space to safely accommodate vehicles, including those with trailers. Additionally, the hotel provides dedicated parking spots for electric cars, adding to the convenience for travelers using electric vehicles.
Security seems to be satisfactory with several mentions of monitored parking lots contributing to a feeling of safety for parked vehicles. Despite some feedback about limited parking spaces during late hours and a few remarks about the parking lot being small, the overall sentiment reflects positively on the parking amenities offered by the hotel. The presence of a night guard further underscores the hotel’s commitment to ensuring a secure environment for guests' cars.
In summary, Hôtel Les Genêts Bayonne receives commendable praise for its free and easy-to-access parking, giving travelers peace of mind and convenience during their stay.
Hôtel Les Genêts Bayonne presents a welcoming and cozy retreat for families, ensuring a comfortable stay with its family-friendly approach. The hotel features convenient family rooms and ground-floor accessibility, enhancing the ease of stay for guests with children. Visitors have noted the delightful homely ambiance and the well-prepared meals, accompanied by a diverse selection of wines, making for a pleasant dining experience. The bathrooms in the family rooms provide additional comfort, contributing to an ideal setting for family visits.
While some reviews mentioned the family rooms can feel small, others appreciated their airy nature. The accommodating staff are particularly praised for their warm welcome towards children, adding to the family-centric atmosphere of the hotel. For those arriving late, the hotel provides a suitable option for a light snack before bed, appreciated by families traveling with kids. Overall, the hotel offers various amenities and options that make it a suitable choice for families looking for a cozy, comfortable stay.
Hôtel Les Genêts Bayonne offers various features to assist guests with disabilities, making it an accessible option for those with reduced mobility. The hotel provides ground floor rooms upon request, which can be particularly beneficial for guests with walking difficulties. Moreover, some rooms are specifically designed to be disabled-friendly, though some reviews indicate that these rooms could benefit from additional shelving.
The hotel's location is also highly praised for its convenience, providing easy access to the highway and nearby cities like Anglet, Bayonne, Biarritz and Bidart, which makes it an excellent base for excursions. Guests appreciated the easy and convenient access to the hotel by car and the proximity to the city center.
The reception staff received positive remarks for their friendliness and availability, although there were isolated incidents where help regarding accessibility was lacking.
In terms of amenities, the rooms are described as comfortable with efficient air conditioning and the hotel functions well for a few days’ stay or a restful overnight stop during a long journey. While some areas, like the bathroom facilities, have received criticisms for cleanliness and functionality, the overall accessibility and welcoming environment seem to be appreciated by many guests. With the absence of unnecessary luxuries, the hotel caters effectively to the essentials needed for a comfortable stay.
Hôtel Les Genêts Bayonne has received numerous positive comments regarding its pet-friendly facilities, making it an ideal destination for travelers accompanied by their furry friends. Guests consistently highlight the hotel's welcoming attitude towards dogs, appreciating that the establishment accepts pets, including allowing them in the breakfast room. The accommodation is particularly noted for being very dog-friendly, offering nice spaces even for travelers with animals and maintaining a very uncomplicated approach to hosting pets. The ease of bringing a dog is frequently mentioned with many guests enjoying a pleasant stay that is hassle-free for both them and their pets. This pet-friendly policy comes at an affordable price with some reviews noting a small fee of 6€ for dogs, while others point out that pets stay without any extra charge. The hotel's accommodating and welcoming attitude towards dogs significantly enhances the travel experience for pet owners.
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Location
Despite being close to major roads, the hotel's setting is generally quiet and devoid of nighttime noise, allowing for restful stays. Guests appreciate the straightforward access to Anglet, Biarritz and the surrounding countryside, as well as the nearby main roads which simplify transit and short visits alike. Key amenities like free parking and effortless accessibility from the highway are additional advantages.
The hotel is well-positioned for those attending business meetings or seeking a restful night during a longer journey. It is also noted for its closeness to the airport, ensuring swift transfers for air travelers. Public transport is easily accessible with a bus stop right in front of the hotel, enhancing mobility for visitors without a vehicle.
Overall, Hôtel Les Genêts Bayonne’s location excels in providing both convenience and tranquility, making it a favorable option for various types of travelers, from those on business trips to leisurely explorers.
Breakfast
However, there were notable criticisms. Some guests found the 10 to 11 euro price tag a bit steep given the limited selection and occasional lack of replenishment of certain items like coffee, pastries and eggs. Several reviews pointed out that the breakfast buffet could be better organized and more varied with some guests expressing disappointment over the scant availability of food items during their visit. Issues like cleanliness and the availability of plates and cups were also mentioned. Despite its flaws, the breakfast at Hôtel Les Genêts Bayonne generally received more praise than criticism, offering a good, if occasionally inconsistent, dining experience.
Dinner
However, the restaurant appears to have several operational limitations, notably its closure on weekends, which displeases travelers who arrive expecting food options. Additionally, some guests felt that the menu was limited and the prices high given the quality. There are also mentions of poor experiences with some meals being described as disappointing and of low quality.
For those visiting over the weekend, it's good to know that a food truck sets up in the hotel parking lot, but otherwise, options are scarce and travelers might need to venture into town for dining. Despite these drawbacks, the presence of the restaurant overall is viewed as a significant convenience for those on road trips or looking for a dining option directly connected to their accommodation.
Rooms
Despite being small, the rooms are described as cozy and sufficient for short stays. Superior rooms, in particular, are noted for being spacious, some even featuring a balcony. The soundproofing is generally effective, ensuring a quiet environment despite the hotel's proximity to the road and airport.
Though the compact size of the rooms might not suit everyone, the thoughtful and chic decor, as well as well-equipped amenities, receive positive remarks. However, there are some reports of outdated elements and minor maintenance issues. Additionally, some guests experienced rooms that did not match the photos they saw online.
In summary, for travelers looking for a clean, comfortable stay with modern touches amidst cozy, albeit small, rooms, Hôtel Les Genêts Bayonne is a notable option, especially for short visits or transit stays.
Beds
However, it's notable that feedback isn't universally positive. A few guests did find the mattresses too firm or too soft for their liking and some mentioned issues with beds sinking in the middle. Despite these occasional downsides, the consensus indicates that guests generally enjoy their restful experiences at the hotel, enhanced by modern and comfortable bedding.
Overall, the comfort of the beds at Hôtel Les Genêts Bayonne aligns with the favorable perception of good value for money and comfort. While beds might vary slightly in firmness, the frequent remarks on comfort and cleanliness overwhelmingly attest to a satisfying experience.
Cleanliness
However, some guests report issues that detract from this positive impression. Complaints include neglected cleanliness, mold in bathrooms, dust, dirty carpets and toilets, leaking oil from door handles and bad smells from radiators and sinks. A few reviews mention specific issues like outdated furnishings and areas that weren’t properly vacuumed. There are also mentions of rooms that need refreshing due to visible dirt, particularly on floors and in bedding.
Overall, while the majority of guests seem satisfied with the cleanliness of Hôtel Les Genêts Bayonne, there is a notable minority who experienced significant lapses, pointing to an inconsistency in the hotel’s cleaning standards.
Staff
Many reviews emphasize the professionalism of the team, including the cleaning and reception staff, who maintain high standards of service and cleanliness. The evening and night receptionists are specifically commended for their helpfulness and understanding, making late arrivals smooth and worry-free. The dining experience is also positively noted with staff members providing excellent service and offering thoughtful recommendations.
Despite a few critiques regarding the proximity to downtown and occasional unfriendly encounters, the overwhelmingly positive feedback underscores the staff’s dedication to creating a welcoming and pleasant environment. This consistent friendliness and professionalism contribute significantly to the hotel's reputation and guest satisfaction, making Hôtel Les Genêts Bayonne a recommended choice for travelers seeking excellent customer service.
Wi-Fi
Parking
Security seems to be satisfactory with several mentions of monitored parking lots contributing to a feeling of safety for parked vehicles. Despite some feedback about limited parking spaces during late hours and a few remarks about the parking lot being small, the overall sentiment reflects positively on the parking amenities offered by the hotel. The presence of a night guard further underscores the hotel’s commitment to ensuring a secure environment for guests' cars.
In summary, Hôtel Les Genêts Bayonne receives commendable praise for its free and easy-to-access parking, giving travelers peace of mind and convenience during their stay.
Family
While some reviews mentioned the family rooms can feel small, others appreciated their airy nature. The accommodating staff are particularly praised for their warm welcome towards children, adding to the family-centric atmosphere of the hotel. For those arriving late, the hotel provides a suitable option for a light snack before bed, appreciated by families traveling with kids. Overall, the hotel offers various amenities and options that make it a suitable choice for families looking for a cozy, comfortable stay.
Accessible
The hotel's location is also highly praised for its convenience, providing easy access to the highway and nearby cities like Anglet, Bayonne, Biarritz and Bidart, which makes it an excellent base for excursions. Guests appreciated the easy and convenient access to the hotel by car and the proximity to the city center.
The reception staff received positive remarks for their friendliness and availability, although there were isolated incidents where help regarding accessibility was lacking.
In terms of amenities, the rooms are described as comfortable with efficient air conditioning and the hotel functions well for a few days’ stay or a restful overnight stop during a long journey. While some areas, like the bathroom facilities, have received criticisms for cleanliness and functionality, the overall accessibility and welcoming environment seem to be appreciated by many guests. With the absence of unnecessary luxuries, the hotel caters effectively to the essentials needed for a comfortable stay.
Dog Friendly
No, Hôtel Les Genêts Bayonne doesn't have any pool.
No, a spa isn't available at Hôtel Les Genêts Bayonne.
Yes, Hôtel Les Genêts Bayonne welcomes dogs.
Yes, parking facilities are available at Hôtel Les Genêts Bayonne.
No, Hôtel Les Genêts Bayonne doesn't have a gym.
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