Drury Inn & Suites Middletown Franklin is highly regarded for its excellent location and exceptional offerings, making it a top choice for travelers. Strategically positioned off Interstate 75, the hotel provides easy access to major highways, dining options, and attractions like large outlet shopping areas. Despite the proximity to bustling areas, the hotel maintains a tranquil environment ensuring restful stays.
Guests consistently praise the hotel for its delicious and diverse complimentary breakfast and dinner. The morning meals are noted for their quality, variety, and accommodating options for various dietary preferences. The evening dining experience is equally appreciated, largely due to the range and freshness of food, along with the added perk of complimentary alcoholic beverages. These offerings add significant value and ease to guests' experiences.
The hotel’s rooms are described as spacious and impeccably clean, providing a comfortable and quiet refuge with modern decor and cozy furnishings. Guests highlight the soundproofing and cleanliness, lauding the hotel as an excellent value with attentive and friendly staff that enhance their stay through personal and professional service.
The cleanliness of Drury Inn & Suites Middletown Franklin is a prominent feature, with both public and private spaces maintained to a high standard. The combination of a spotless environment and the excellent service offered by the staff makes for an inviting and comfortable atmosphere for all guests.
Family-friendly amenities, such as the indoor/outdoor pool and kid-focused offerings like complimentary popcorn, ensure a delightful experience for those traveling with children. The hotel is also pet-friendly, accommodating dogs and making it an ideal choice for families with pets. The staff’s welcoming manner contributes to a memorable family experience.
The hotel’s parking facilities are convenient, offering ample space close to the entrance, and its accessibility greatly complements the overall stay. Despite being rated three-stars, the hotel consistently delivers a high-quality experience, blending affordability with comprehensive facilities and service, making it a standout option for a reliable and enriching stay.
The Best Western PLUS Hannaford Inn & Suites proudly showcases its seasonal outdoor pool, a haven of relaxation that shines during the warmer months. The pool area, adorned with sunbeds, invites guests to recline under the clear sky, basking in the radiance of the sun. Whether choosing to dip into the refreshing waters for a soothing swim or to enjoy a leisurely rest on a sunbed, the area presents an enticing opportunity to unwind. This feature elevates the guest experience at the Hannaford Inn & Suites, offering a sun-dappled sanctuary of leisure and tranquility amid the convenience of its facilities.
Quality Inn & Suites offers a commendable location that is easily accessible and conveniently positioned off the highway, providing ample parking and close proximity to a variety of shops, restaurants and attractions. The hotel's location near downtown and major event venues like the Brown stadium is especially appreciated by travelers, making it a practical choice for both work and leisure stays. However, some guests have raised concerns about the safety and aesthetics of the surrounding area.
The breakfast experience at Quality Inn & Suites is met with mixed reactions. Many guests enjoyed certain items such as the waffles, while others found the selection limited and the quality lacking. Reports of broken drink machines, food shortages and instances where breakfast was unexpectedly unavailable suggest room for improvement in this area.
Guest feedback on the rooms has been variable. Positive comments noted the cleanliness, comfort and pleasant atmosphere of some rooms, highlighting the nice beds as a strong point. Unfortunately, there were also numerous reports of significant cleanliness and maintenance issues, including odors of smoke and mold, dirty and stained furnishings and poorly maintained facilities such as leaky air conditioners and unsecured toilets. These concerns underscore a need for substantial improvements in both room upkeep and general hygiene.
Cleanliness reviews for Quality Inn & Suites highlight a troubling inconsistency. While some areas like the lobby were noted to be clean, multiple issues such as mold, lingering odors and dirty fixtures were raised by many guests, affecting their overall experience negatively. Additionally, personal items left behind from previous guests contributed to a perception of neglect.
Staff interactions received mixed comments from guests. Many praised the friendliness and helpfulness of the front desk personnel, which enhanced the check-in experience. However, some guests experienced rudeness and unprofessional behavior from certain staff members, pointing to an inconsistency that needs to be addressed to ensure uniform guest satisfaction.
The beds at Quality Inn & Suites were often described as comfortable, contributing positively to many guests' stays. Despite this, concerns about cleanliness and maintenance were noted, including stained bedding and reports of bed bugs, requiring attention to ensure a consistently comfortable and clean sleeping environment.
In summary, while Quality Inn & Suites benefits from a prime location and has some positive attributes like comfortable beds and friendly service, significant improvements in cleanliness, maintenance and breakfast offerings are necessary to enhance the overall guest experience.
AI-generatedThis apartment property explicitly includes an outdoor pool as an amenity for its residents and guests. The pool is available seasonally, offering a dedicated outdoor swimming option.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 21-40 out of 79 hotels in and around Beckett Ridge