A luxury hotel and a landmark of Kolkata, near the airport and many tourist spots.
Summary of reviews
The Taj Bengal hotel in Kolkata is a luxurious oasis located in the central Alipore neighborhood, offering easy access to nearby attractions such as Victoria Memorial and Park Street. The hotel's lush gardens and greenery provide a peaceful retreat away from the noise and traffic of the city and guests rave about the stunning views of Zoological Gardens and Victoria Memorial. The breakfast buffet is excellent with a great variety of choices and the dinner options are good, although some guests had issues with lack of organization and wait times. The rooms are well-designed and comfortable, although some may be comparatively smaller than other 5-star properties. The hotel is generally very clean and well-maintained with exceptional hygiene and Covid protection measures taken by the staff. Speaking of which, the staff at Taj Bengal is incredibly friendly, courteous and attentive, going above and beyond to exceed expectations and make guests' stay as comfortable as possible. The pool at the Taj Bengal received mixed reviews, but overall, the hotel is considered the best 5-star hotel in Kolkata by many guests, offering value luxury and the standard expected of a flagship hotel.
The Park Kolkata is a centrally-located hotel that offers good value for money. Guests have raved about the exceptional location and connectivity of the hotel, making it easily accessible to main attractions and surrounded by pubs and bars for guests who love nightlife. While some guests have had mixed feelings about the breakfast options, there are plenty of good breakfast options available nearby. The quality of the rooms can be hit or miss, but guests who prioritize cleanliness, comfort and quiet should be able to find a suitable option. The staff receive mixed reviews, but the majority of feedback is positive, highlighting their welcoming attitude and willingness to assist guests. The hotel is perfect for those looking for a fun and energetic stay in the city with plenty of options for nightlife entertainment. The ultra comfortable beds have been praised by several guests. While some guests have had exceptional stays, others have felt that the hotel does not deserve to be called a five star property. Overall, The Park Kolkata is a good option for those looking for a comfortable stay in a prime location.
The Lalit Great Eastern Kolkata is a beautiful heritage hotel located in the heart of the old city, making it an ideal base for exploring Kolkata. Guests rave about the hotel's fantastic location, beautiful ambience and excellent upkeep. The spacious and well-furnished rooms are generally clean and comfortable, although some guests have experienced maintenance issues. The staff is friendly, helpful and professional with special mentions going to the concierge and Som. While the breakfast receives mixed reviews, guests generally find the food to be good and varied. The hotel's cleanliness is also a mixed bag with some guests reporting issues while others praise the staff's attention to cleanliness. While some guests feel that the hotel falls short of true five-star status, others have had positive experiences and feel that the Lalit Great Eastern Kolkata is a worthy destination for travelers. Overall, the hotel is comfortable and equipped with all amenities and facilities for a wonderful stay.
ITC Sonar, a Luxury Collection Hotel in Kolkata, is a highly recommended hotel for its convenient location, excellent breakfast and exceptional staff. The hotel is close to the airport and main tourist spots, surrounded by greenery and boasts excellent facilities. The buffet breakfast offers a variety of dishes, friendly staff and quality food. While the dinner options received mixed reviews, the Pan Asian Restaurant stands out for its delicious dishes. The rooms are spacious and luxurious with essential amenities, but some need maintenance and renovation. The hotel is clean and environmentally friendly with a friendly and attentive staff. Overall, ITC Sonar is an exceptional five-star hotel, ideal for both business and family travelers, offering a natural and royal stay with world-class facilities and fabulous service.
ITC Royal Bengal, a Luxury Collection Hotel in Kolkata, is a highly recommended option for travelers looking for a luxurious stay. The hotel's location is praised for its easy access to the airport and nearby convention center, although some guests suggest improving the road conditions outside the hotel. The breakfast is a hit among guests with a great range of items that left guests feeling spoiled for choice. The dinner received mixed reviews with some finding the buffet fabulous and others feeling that the food quality was not up to par. The rooms are spacious and comfortable with well-appointed amenities, although some guests noted issues with cleanliness. The staff is highly praised for their attentiveness, responsiveness and impeccable service, although a few guests had complaints about certain individuals. The hotel excels in providing fast and efficient wifi and the pool is considered a great spot to relax. The beds are exceptional in comfort and the hotel is considered opulent and luxurious with exceptional hospitality. The hotel is also a great option for business travelers, although some guests noted inefficiencies in billing and drink choices during dinner service. Overall, ITC Royal Bengal delivers an exceptional and truly royal staycation experience.
The JW Marriott Hotel Kolkata is a luxurious hotel with excellent amenities that provide guests with a dreamy and comfortable experience. The hotel's great location provides easy access to local attractions without being too far from the airport and the ambiance complements the spectacular views from the top floors, the bath tubs and the rooms. The breakfast spread is generally seen as excellent and the live stations are appreciated, although some guests suggested improving the menu's variety. The dinner offerings receive mixed reviews with some finding the food really tasty and others finding the limited selection of cuisines and unqualified dishes disappointing. Nevertheless, the hotel generally offers tasteful and comfortable rooms, equipped with spacious private bathrooms, rain showers and spa bathtubs. The housekeeping standards were generally good and staff members were described as courteous, caring, cooperative, well-trained, friendly and professional. Although some complaints were made about dirty glasses and tables at breakfast, many guests have found the hotel to be clean overall with good hygiene standards. The hotel's poolside area with an open-air restaurant and infinity pool, also received positive reviews with a few guests concerned about extra charges for services and the inability to smoke in certain areas. Business travelers have had mixed experiences, but the top management is impressive. Unsatisfactory staff interactions and frustrating wait-times for food have been reported by some guests, but the outstanding services and the amazing smells of nearby five-star restaurants are highly appreciated. All of these features make the JW Marriott Hotel Kolkata one of the best hotels to stay in Kolkata.
The Rajbari Bawali is a luxurious and charming heritage property located in the middle of the Bengal countryside, just an hour's drive from Kolkata. The hotel's location is peaceful and secluded with a beautiful pond in front of the main entrance adding to its charm. The breakfast is exceptional with an amazing spread of ethnic and foreign dishes, while the dinner offers a varied dining experience with traditional Bengali food, Chinese and North Indian cuisine. The rooms are spacious and well-maintained with antique furnishings that exude old Bengal zamindari charm. The staff is friendly, approachable and eager to go above and beyond to make guests' stay enjoyable. The hotel prides itself on its cleanliness, ensuring that guests feel comfortable and safe during their stay. Although the WiFi can be poor, guests found their stay at The Rajbari Bawali to be exceptional and highly recommend it for its haveli ambience, excellent service and well-maintained facilities.
The Novotel Kolkata Hotel and Residences is a highly recommended hotel by most guests. Its excellent location near a mall and accessibility to both leisure and business travel have received praise. The breakfast buffet spread is impressive with plenty of delicious options and courteous staff. The rooms are clean, spacious and provide great views with good overall aspects. The ambience and housekeeping are impeccable while the swimming pool is considered one of the best in Kolkata. Although the staff has received mixed reviews, there have been some exceptional employees mentioned. Despite some inconsistencies, the overall behavior and professionalism of the staff has been praised by many. While there have been a few concerns about cleanliness and room issues, the hotel itself is maintained and equipped with good facilities. Most guests have left with positive experiences and highly recommend Novotel Kolkata Hotel and Residences for an unforgettable stay.
Howard Johnson by Wyndham near Kolkata Airport receives significant praise for its strategic location. The hotel's proximity to the airport makes it an ideal choice for overnight and transit travelers. Guests appreciate the quick and easy access to the airport and nearby amenities like City Centre 2 mall and Spencer's Hyper Store. Though initially hard to find due to its placement away from the main road, the locality is described as nice, quiet and enhancing the overall stay experience.
Breakfast at the hotel garners mixed reactions. While many guests enjoy the delicious and wide-ranging breakfast spread, featuring quality fresh juice and a convenient start time of 7 am, others feel the variety is lacking, some items are stale and the overall quality does not meet expectations. Despite this, the hotel's food, cleanliness and efficient staff receive positive remarks with guests particularly appreciating the room service.
Rooms at the Howard Johnson by Wyndham are generally clean and comfortable, offering a peaceful atmosphere suitable for short stays. However, many guests find the rooms very small, often describing them as suffocating and congested. Some report issues with unpleasant smells, cleanliness and minor maintenance problems, suggesting that the hotel is more suited for brief stays rather than longer durations requiring more space and meticulous upkeep.
Cleanliness is another area with mixed feedback. Many guests commend the clean and tidy rooms and the promptness of the staff. However, several issues are raised, including partially clean bathrooms, smelly towels and poor maintenance practices. Instances like unsealed complimentary items and stained toilets indicate a need for more rigorous cleaning protocols to ensure consistent hygiene standards.
The hotel's staff receives predominantly positive feedback for their excellent service, friendliness and courteous behavior. Guests frequently highlight the attentiveness and supportive nature of the restaurant and front desk staff, contributing to a warm and welcoming experience. However, a few guests report rude behavior, slow service and an occasional lack of attention to customer needs, suggesting room for improvement in staff responsiveness and attentiveness.
Overall, Howard Johnson by Wyndham near Kolkata Airport offers a convenient and comfortable stay, particularly for short-term guests needing airport access. While the hotel excels in location, staff friendliness and general comfort, some areas like room size, breakfast quality and consistent cleanliness require attention to improve the overall guest experience.
The Westin Kolkata Rajarhat is a five-star hotel that offers exceptional value for money, outstanding service and attention to detail. Guests loved the hotel's beautiful location, which is away from the hustle and bustle of the city and offers stunning views of Kolkata. The breakfast spread is impressive with a wide variety of Bengali, Indian and international dishes to choose from and the staff are attentive and accommodating. The hotel's rooms are spacious, well-designed and spotlessly clean with comfortable beds and great city views. The swimming pool is gorgeous and well-maintained and the staff are friendly and efficient. While some guests had negative experiences with the food, overall, the hotel's services and amenities make for an exceptional stay. The Westin Kolkata Rajarhat is a cut above other five-star properties in Kolkata and guests highly recommend it.
Taj City Centre New Town, Kolkata enjoys a prime location, frequently praised for its convenience and accessibility, particularly because of its proximity to the airport and nearby shopping malls like City Centre 2, Pantaloons and Shoppers Stop. Guests appreciate the well-maintained, clean and beautifully designed environment, making it an excellent choice for travelers seeking both convenience and comfort despite its distance from the city center.
The breakfast experience is highly regarded, often described as amazing and lavish with an extensive variety, excellent quality and superb ambiance. Features like live flute music add to the positive dining experience. While some suggest that the menu could be more aligned with traditional Taj standards, the breakfast remains generally well-received.
Dinner at the hotel is also commended, particularly the buffet offerings and Bengali dishes, which are both delicious and reasonably priced. In-room dining adds to the favorable reviews, albeit with occasional mentions of specific dishes not meeting expectations. Despite minor concerns, the overall dining experience remains memorable.
Rooms at the hotel are praised for their comfort, cleanliness, spaciousness and tasteful furnishings with some rooms featuring luxurious amenities like Jacuzzis. While there are few mentions of minor issues like air conditioner noise or limited lighting, positive feedback about the comfort and modernity of the rooms prevails.
Cleanliness is a strong point with guests frequently describing the hotel as immaculate and the housekeeping staff performing superbly. The well-maintained property, alongside attentive and friendly staff, contributes significantly to an enjoyable stay.
Service at Taj City Centre New Town stands out with guests consistently praising the friendly, professional and attentive staff. Their dedication to hospitality, willingness to accommodate requests and cheerful demeanor make the experience particularly memorable.
The rooftop infinity pool is another highlight, offering stunning views over the city. Guests typically enjoy the pool area and commend the staff for their exceptional service, despite minor suggestions for improvement such as heating the pool.
For families, the hotel is seen as kid-friendly with the staff ensuring a comfortable and hassle-free experience for those with young children or elderly parents. Although room sizes can be slightly restrictive, the excellent room service compensates for this, making it a good choice for both work stays and family vacations.
In terms of luxury, Taj City Centre New Town does not disappoint. Guests describe the hotel as a luxurious oasis offering sumptuous accommodations and world-class facilities. The high level of service and elegant ambience make it a top choice for a luxury stay in Kolkata.
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