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Summary of reviewsHôtel des Patients, located in Lausanne, offers an exceptional experience that far exceeds its three-star rating. The hotel’s strategic location next to the CHUV metro station allows for effortless navigation of the city and its attractions, providing guests with convenient access to downtown areas, shopping districts and Lake Geneva. Guests particularly appreciate the serene environment, modern amenities and beautiful lake views from certain rooms.
The hotel’s breakfast has been highly acclaimed for its extensive variety, high quality and fresh ingredients. Guests are delighted by the diverse buffet, which caters to various dietary preferences, making it a highlight of their stay. The dinner options are equally praised with commendable food quality, presentation and affordability. The hotel’s restaurant staff add to the positive dining experience with their professionalism and excellent service.
Rooms at Hôtel des Patients stand out for their spaciousness, cleanliness and modern design. Guests frequently mention the large, comfortable beds, well-appointed bathrooms and thoughtful amenities such as bathrobes and slippers. The cleanliness of the hotel is repeatedly highlighted in reviews, supporting a comfortable and satisfying overall stay.
The hotel's staff receive high marks for their friendliness, efficiency and willingness to assist. The warm and welcoming atmosphere created by the team, from reception to dining services, contributes significantly to guests' positive experiences.
Despite some challenges with the hotel’s WiFi service, other complimentary amenities like metro tickets and luggage storage contribute to a favorable impression. The parking facilities also receive mixed reviews regarding cost, but guests appreciate the convenience and security provided.
Families find the hotel particularly accommodating with spacious, family-friendly rooms and amenities designed to enhance their comfort. The interaction between hotel guests and hospital patients adds a unique and positive aspect to the stay.
Overall, Hôtel des Patients is highly recommended for its excellent location, high standards of cleanliness, modern amenities and exceptional service. It provides outstanding value and comfort, making it ideal for both leisure and business travelers. Despite its hospital-related origins, the hotel successfully delivers a welcoming and satisfying experience for a diverse range of guests.
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