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Summary of reviewsHotel Villa Traiano enjoys a superb and central location, allowing guests easy access to Benevento's historic sites, including the famed Arch of Trajan and vibrant city center. The hotel's proximity to the old town and an array of restaurants enhances its appeal, while on-site parking featuring direct elevator access adds convenience. The hotel offers a delightful blend of elegant, modernized common areas and a charming rooftop terrace. Guests frequently praise the cleanliness and high standard of amenities, further enhanced by the exceptional hospitality of the staff. These features collectively create a warm and welcoming atmosphere, making Hotel Villa Traiano an ideal choice for travelers seeking comfort and convenience.
Breakfast at Hotel Villa Traiano stands out as a highlight of the stay, receiving consistent commendations for its fresh and varied selections. The spread combines both sweet and savory options with items like cappuccino earning specific praise. The quality and variety of the food are frequently described as superb and delicious. The aesthetically pleasing breakfast venue and the friendly, helpful staff contribute to an enjoyable dining experience.
The hotel rooms are another positive aspect, consistently noted for their spaciousness and cleanliness. Many guests find the rooms to be cozy yet expansive, featuring luxurious amenities such as large soaker tubs. High-quality details, such as slippers and beautiful parquet flooring, enhance guest comfort. The general sentiment is that the rooms are a delightful part of the Hotel Villa Traiano experience, despite occasional mentions of street noise, cramped bathrooms and some basement rooms with structural issues.
The emphasis on cleanliness is evident throughout the hotel with both rooms and common areas receiving high marks from guests. The beautifully maintained rooms are highlighted for their pristine condition and fancy furnishings. Although some guests note isolated issues, such as outdated bathroom fixtures, the hotel's overall commitment to cleanliness remains a standout feature.
The staff at Hotel Villa Traiano receive widespread acclaim for their hospitality. Described as friendly, helpful and professional, the staff contribute significantly to creating a welcoming atmosphere. Guests appreciate their prompt and effective assistance, as well as detailed guidance for sightseeing. The attentive and amiable nature of the staff is frequently highlighted, although a few reviews mention minor language barriers and isolated instances of unprofessionalism.
Parking is deemed convenient with a secure, modern private garage that has direct access to the hotel via an elevator. Though the parking comes at an additional daily charge, the availability of facilities, including electric car charging, enhances traveler convenience. The secure parking option aligns well with the hotel's central location, adding to the overall ease of travel for guests.
Lastly, while the comfort of beds generally receives positive feedback, there are some isolated mentions of uncomfortable mattresses needing an upgrade. The mixed feedback regarding the hotel's four-star rating suggests room for improvement, particularly with outdated bathroom fixtures and the additional charge for breakfast, which some guests feel is unjustified given the hotel's cost. Despite these critiques, many guests acknowledge the hotel’s services as superior to several higher-rated establishments.
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