Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCountry Inn & Suites by Radisson, Chicago O'Hare South, IL receives generally positive reviews, particularly highlighting its strategic location and commendable staff. Its proximity to O'Hare Airport is a significant advantage, often praised for being just a short drive or shuttle ride away, making it ideal for travelers with early flights or those visiting nearby attractions. The surrounding area, filled with dining options and places of interest, adds to the hotel's practicality and convenience.
The breakfast experience is appreciated by many with guests enjoying a tasty selection of hot items and finding the breakfast to exceed expectations. The breakfast staff's attentiveness enhances the overall positive experience. However, there are occasional mentions of limited variety and the same items being served daily.
Rooms at the hotel are frequently noted for their cleanliness, spaciousness and comfort. Many guests describe the rooms as well-equipped and modern, often with a separate seating area. Cleanliness extends to the well-maintained bathrooms. Despite some instances of renovation disturbances and minor cleanliness lapses, the general consensus is that the rooms provide a comfortable and pleasant stay.
The cleanliness of the hotel, however, receives mixed reviews. While some guests find the accommodations clean and the property well-maintained, others report significant cleanliness and maintenance issues, particularly in common areas and the pool. Instances of dirty carpets, mold and unclean conditions detract from the overall experience for some guests.
The hotel's staff consistently earn high praise for their friendliness and helpfulness. Reception, shuttle drivers, kitchen and cleaning staff are frequently commended for their polite and accommodating nature. The positive interactions with the staff leave a lasting impression on guests, despite occasional mentions of understaffing.
The Wi-Fi service offers a varied experience with some guests encountering connectivity issues, particularly in rooms, while others report a good and fast connection near the front desk. The staff are noted for their efforts to assist with any Wi-Fi problems.
The indoor pool is a popular feature with extended hours, a hot tub and a weight room often praised. Nonetheless, some guests report maintenance and cleanliness issues, such as dirty pool areas and overcrowding during peak times.
The beds are generally well-received with many guests finding them comfortable and conducive to a good night's sleep. However, some report issues with cleanliness and comfort, such as hard beds or unstable beds on wheels.
In summary, Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers a convenient and generally pleasant stay with its strategic location, friendly staff and comfortable rooms. While there are areas needing improvement, particularly in cleanliness and variety in breakfast options, the hotel stands out as a practical choice for travelers needing proximity to the airport. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis room includes ironing facilities and a private bathroom with a hairdryer and complimentary bath amenities.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
King Suite with Roll-In Shower - Disability Access/Non-SmokingThis suite offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-SmokingThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
One-Bedroom King SuiteThis suite features a separate living room with a sofa bed, a second TV, a microwave and a refrigerator.
Studio SuiteThis studio offers handicap-accessible amenities, including an adapted bathroom with safety grab bars.
King Room - Non-SmokingThe double room provides a tea and coffee maker and heating. The unit offers 1 bed.
One-Bedroom Suite with Two Queen Beds and Sofa Bed - Non-SmokingThe suite offers a tea and coffee maker and heating.
Guest Reviews
6.4
Rated
Location
Country Inn & Suites by Radisson, Chicago O'Hare South, IL enjoys a highly commendable location especially for travelers needing easy access to O'Hare Airport. The convenience of being near the airport, often cited as just a short drive or a quick shuttle ride away, is repeatedly highlighted by guests. It is positioned well not only for early morning flights but also for those visiting nearby attractions or relatives, adding to its appeal. The hotel's surrounding area features numerous restaurants and places of interest, making it a practical choice for various needs. Additionally, the location is noted for being both peaceful and accessible, offering good value for its price. Guests also appreciate the amenities, like breakfast and an indoor pool that remains open until late evening, which enhance the overall experience.
Breakfast
The breakfast at the Country Inn & Suites by Radisson, Chicago O'Hare South, IL generally receives positive feedback from guests, who appreciate the tasty hot breakfast and the decent selection of items available. Many guests find the breakfast offerings to be good, excellent or even outstanding with a good spread and a variety of options daily. Some highlighted that it’s something to look forward to each morning and even children found it enjoyable.
The breakfast is often praised for being rich, delicious and better than expected with several guests noting how helpful and attentive the breakfast staff are. The presence of healthy options did not go unnoticed, though a few guests wished for more variety, including bacon and healthier choices.
However, some reviews noted that the breakfast could be improved, pointing out that it can be basic or mediocre with minimal choices. There were also mentions of it being the same every day and occasional issues with food quality, such as cold or poor items.
Overall, the breakfast experience at the hotel is largely seen as a positive aspect, but there are a few areas for improvement to meet all guests' expectations fully.
Rooms
Guests of 'Country Inn & Suites by Radisson, Chicago O'Hare South, IL' overwhelmingly commend the hotel's rooms for their cleanliness and comfort. Many found the rooms to be spacious and well-equipped with a modern style and often featuring an adjacent seating area. Cleanliness was a recurring positive point, as many rooms were described as clean and well-maintained, creating a pleasant stay for guests. Additionally, several reviews noted the beds to be comfortable, enhancing the overall experience.
The bathrooms were also appreciated for being clean and well-stocked and the overall room facilities were described as simple yet effective. Despite a few issues such as some rooms being under renovation, occasional unpleasant odors and isolated incidents of cleanliness lapses, the general consensus indicates that the rooms provide a comfortable and satisfactory stay. The friendly and accommodating staff further contribute to the positive experience, ensuring that guests feel well taken care of during their visit.
Beds
Guest reviews of 'Country Inn & Suites by Radisson, Chicago O'Hare South, IL' present a mixed but generally positive picture of the beds. Numerous guests found the beds to be comfortable and appreciated the spacious layout of their rooms. Many mentioned that the beds were clean and provided a good night's sleep, often highlighting the comfort of the pillows as well. The beds were described as a welcome retreat after a long day with some guests noting how nice it was to sink into them.
However, not all experiences were positive. Some guests reported uncomfortable, hard beds and issues with cleanliness, such as crumbs on the beds and unclean bedding. A few individuals also mentioned beds on wheels, which might have affected the stability and comfort of their sleep. Despite these concerns, the general sentiment indicates that many found the bedding sufficient and comfortable for their stay.
Cleanliness
Guest reviews for the 'Country Inn & Suites by Radisson, Chicago O'Hare South, IL' indicate a mix of positive and negative experiences with a significant emphasis on cleanliness issues. Clean rooms were noted by some, as certain guests found their accommodations spacious, clean and equipped with well-stocked bathrooms. Positive remarks also extended to the general condition of the property, another reviewer found the facility clean and a few highlighted decent amenities and comfortable spaces.
However, many reviews pointed to pervasive cleanliness and maintenance problems throughout the hotel. Issues included dirty rooms, stained and filthy carpets, mold in bathrooms and frequent unclean conditions in common areas like the lobby and breakfast area. Specific complaints mentioned black mold, gross carpets, dead bugs, filthy comforters and unclean bathrooms with remnants from previous guests. The pool area and its surroundings were particularly noted for poor cleanliness and upkeep. Other maintenance issues involved non-functional USB outlets, windows that wouldn't close and unsuitable wheelchair-accessible facilities.
Overall, while some rooms were praised for their cleanliness and comfort, the hotel's general lack of maintenance and inconsistent cleanliness standards significantly tarnished the guest experience.
Staff
The staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, consistently receive high praise for their friendliness and helpfulness. Guests frequently highlight the staff's willingness to assist and their accommodating nature. The reception and front desk staff, including a standout mention of Peter, are noted for being friendly and polite. The shuttle drivers and other employees, including kitchen and cleaning staff, also earn commendations for their courteous and attentive service.
Despite some occasional comments about understaffing and infrequent front desk availability, the majority of reviews emphasize the positive interactions with the personnel. The hotel's employees are described as fantastic, accommodating and frequently going above and beyond to ensure guest satisfaction. Overall, the staff's commitment to polite, friendly and helpful service leaves a lasting impression on guests.
Wi-Fi
The Wi-Fi experience at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, has mixed reviews. While some guests reported issues with Wi-Fi access in their rooms and noted that the connection was either poor or not working at all, others found the Wi-Fi to be good and fast. It appears that Wi-Fi availability might be better near the front desk. Despite these connectivity concerns, the hotel's staff, particularly a night shift employee named KP, received high praise for their friendliness and helpfulness.
Pool
The indoor pool at the Country Inn & Suites by Radisson, Chicago O'Hare South, IL, garners mixed reviews from guests. On the positive side, many visitors find the pool to be a delightful highlight with terms like warm, inviting and wonderful frequently mentioned. The extended hours of the indoor pool and its combination with amenities such as a hot tub and weight room are often appreciated, providing a relaxing experience for families and children who particularly enjoy the pool facilities.
However, several reviews note issues with cleanliness and maintenance. Complaints include a dirty and poorly maintained pool area, cloudy water and a hot tub that occasionally fails to provide the expected warmth with jets blowing cold water. Some guests also report overcrowding during peak times, which can detract from the overall enjoyment. Despite these drawbacks, the pool remains a loved feature for many, combining well with good service and a convenient location.
3 Star
Country Inn & Suites by Radisson, Chicago O'Hare South, IL delivers a satisfying experience with an above-average breakfast comparative to other three-star accommodations. While some aspects of customer service may need improvement, the hotel has the potential to elevate its status with a bit more attention to detail. Its proximity to the airport makes it a convenient option for a short stay or an overnight layover. Overall, it provides a decent experience, good for day trips and layovers with some guests noting everything was generally good.
Yes, Country Inn & Suites by Radisson, Chicago O'Hare South, IL has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Chicago O'Hare South, IL.
Yes, Country Inn & Suites by Radisson, Chicago O'Hare South, IL welcomes dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Chicago O'Hare South, IL.
Yes, Country Inn & Suites by Radisson, Chicago O'Hare South, IL has a gym.