Holiday Inn Express & Suites - Bensenville - O'Hare by IHG
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Summary of reviewsThe Holiday Inn Express & Suites - Bensenville - O'Hare by IHG, located conveniently near O'Hare International Airport, garners positive reviews for its cleanliness, comfort and modern amenities, making it a preferred choice for travelers. Guests appreciate the strategic location, despite a lack of nearby dining options and the hotel's proximity to Route 290. Free and well-lit parking, combined with minimal disturbances from the airport, adds to the convenience, making it ideal for those with appointments or layovers at O'Hare.
Guests particularly commend the well-maintained rooms that are spacious, modern and exceptionally clean. The comfortable beds and quiet environment contribute to a restful stay with the hotel often surpassing traveler's expectations in terms of room quality. Although there are occasional mentions of minor issues, such as bathroom sink water pressure and road noise, the overall feedback is overwhelmingly positive.
The breakfast experience generally receives favorable feedback with guests appreciating the extensive variety and quality of the offerings, both hot and cold. While there are occasional criticisms regarding the prompt refilling of items and variability in taste, the breakfast area remains a highlight, providing a pleasant and substantial start to the day.
Cleanliness is a standout feature with numerous guests acknowledging the spotless rooms and common areas, which contribute to a comfortable and welcoming environment. Despite minor lapses, the high standard of hygiene is consistently maintained.
Staff at the hotel are frequently lauded for their friendliness, attentiveness and excellent service. The team’s helpfulness, particularly at the front desk, significantly enhances the overall guest experience with specific staff members receiving accolades for their outstanding assistance.
Parking, while free and generally convenient, does receive mixed reviews. Guests appreciate the large, safe and well-lit parking lot, although shared use with another hotel sometimes leads to full capacity, posing minor challenges in finding a spot.
The comfortable beds, clean and updated rooms and the overall quality of the hotel facilities and services contribute to a superior stay, making the Holiday Inn Express & Suites - Bensenville - O'Hare a highly recommended choice for travelers.
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Guests particularly commend the well-maintained rooms that are spacious, modern and exceptionally clean. The comfortable beds and quiet environment contribute to a restful stay with the hotel often surpassing traveler's expectations in terms of room quality. Although there are occasional mentions of minor issues, such as bathroom sink water pressure and road noise, the overall feedback is overwhelmingly positive.
The breakfast experience generally receives favorable feedback with guests appreciating the extensive variety and quality of the offerings, both hot and cold. While there are occasional criticisms regarding the prompt refilling of items and variability in taste, the breakfast area remains a highlight, providing a pleasant and substantial start to the day.
Cleanliness is a standout feature with numerous guests acknowledging the spotless rooms and common areas, which contribute to a comfortable and welcoming environment. Despite minor lapses, the high standard of hygiene is consistently maintained.
Staff at the hotel are frequently lauded for their friendliness, attentiveness and excellent service. The team’s helpfulness, particularly at the front desk, significantly enhances the overall guest experience with specific staff members receiving accolades for their outstanding assistance.
Parking, while free and generally convenient, does receive mixed reviews. Guests appreciate the large, safe and well-lit parking lot, although shared use with another hotel sometimes leads to full capacity, posing minor challenges in finding a spot.
The comfortable beds, clean and updated rooms and the overall quality of the hotel facilities and services contribute to a superior stay, making the Holiday Inn Express & Suites - Bensenville - O'Hare a highly recommended choice for travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Located conveniently close to O'Hare International Airport, Holiday Inn Express & Suites Bensenville offers a comfortable and modern stay for travelers. The hotel is known for its cleanliness and friendly, attentive staff, making it a safe and welcoming environment. Despite being slightly isolated and lacking nearby dining options, its proximity to Route 290 makes it a practical choice for those on their way to Chicago or needing an overnight stay before a flight. Many guests appreciate the free parking and well-lit parking lot with some noting the minimal disturbances despite the proximity to the airport. The spacious and new rooms contribute to the overall positive experience. Additionally, the hot breakfast with ample choices receives favorable comments. Overall, the hotel’s strategic location and reasonable pricing make it a recommended choice for those with appointments at O'Hare or looking for a convenient stopover.
The breakfast experience at the Holiday Inn Express & Suites - Bensenville - O'Hare by IHG, generally received positive feedback from guests. Many guests highlighted the extensive variety and high quality of the breakfast offerings, describing it as very good, excellent and tasty. The availability of both hot and cold food options was appreciated with some guests emphasizing the nutritious and rich selection available.
However, there were also mentions of occasional issues, such as empty breakfast items not being refilled promptly and some items being cold or not to everyone's taste. A few guests felt that the breakfast could be further improved and found it less interesting or less tasty compared to their expectations.
Overall, the breakfast was seen as a pleasant and substantial start to the day, complemented by a clean and tidy dining area and attentive staff ensuring that everything was well-stocked. Despite some areas for improvement, the breakfast service generally contributed positively to the overall guest experience at the hotel.
Holiday Inn Express & Suites - Bensenville - O'Hare by IHG consistently impresses guests with its rooms. The general consensus points to the comfort and cleanliness of the accommodations. The rooms are not only spacious, but also well-equipped and modern, featuring up-to-date designs and amenities. Guests consistently highlight the large, comfortable beds and the overall quietness, which facilitates a restful stay.
Many appreciate how exceptionally clean the rooms are, describing them as cozy and free from surrounding noise, which adds to the tranquility. The property itself is noted for being clean and new, contributing to the overall positive experience. Despite a few minor issues, such as bathroom sink water pressure and occasional road noise, the vast majority of feedback is overwhelmingly positive about the room quality.
In summary, this hotel provides large, well-designed and meticulously clean rooms that meet and often exceed traveler expectations for comfort and convenience during their stay.
Guests consistently highlight the comfort of the beds at Holiday Inn Express & Suites - Bensenville - O'Hare by IHG, describing them as very comfortable and super comfortable. Additionally, they praise the pillows with some stating they were the best. Despite one mention of discomfort, the overwhelming sentiment is positive with several remarks about the beds being very comfortable or even the best aspect of their stay. The comfort of the beds, alongside clean and updated rooms, contributes to a restful and pleasant experience for visitors.
The Holiday Inn Express & Suites - Bensenville - O'Hare by IHG consistently receives commendations for its cleanliness. Guests often highlight the hotel’s clean rooms and well-maintained facilities. Many visitors find the modern property appealing, noting the updated design and well-kept decor. Spacious, spotless rooms and fragrant environments contribute to a comfortable stay. The cleanliness of the bathrooms and common areas is frequently mentioned with staff providing professional and courteous service.
However, a few guests believe that the cleanliness could use some improvement, indicating occasional lapses. Despite these instances, the overall impression is that the hotel maintains a high standard of hygiene and continues to offer a clean and welcoming atmosphere for its guests.
The staff at the Holiday Inn Express & Suites - Bensenville - O'Hare by IHG, consistently receive high praise for their friendliness and willingness to assist guests. Words like helpful, friendly and hospitable frequently appear in reviews, highlighting the team’s commitment to providing excellent service. Particular mentions include the front desk personnel, who were described as wonderful and extremely helpful with individual staff members like Anthony receiving specific accolades for their exceptional assistance.
Guests report that the staff are always ready to meet every request, contributing significantly to a positive overall experience. Despite a few isolated incidents of less satisfactory interactions, the majority of reviews reflect a strong appreciation for the friendliness and politeness of the team. This warm service, accompanied by a clean, spacious environment and good location, makes for a commendable stay at this hotel.
The parking situation at Holiday Inn Express & Suites - Bensenville - O'Hare by IHG, receives mixed feedback from guests. On the positive side, the hotel offers free parking, which is appreciated by many visitors, especially compared to the more expensive options downtown. The parking lot is described as large, well-lit and feeling safe, which adds to the convenience for those who are self-driving. However, some guests noted that parking can become completely full, especially after evening hours, making it a challenge to find a space. The parking lot is also shared with another hotel, which might contribute to the occasional lack of available spots. Despite these issues, the overall sentiment leans towards a positive experience due to the free and accessible parking options.
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Location
Breakfast
However, there were also mentions of occasional issues, such as empty breakfast items not being refilled promptly and some items being cold or not to everyone's taste. A few guests felt that the breakfast could be further improved and found it less interesting or less tasty compared to their expectations.
Overall, the breakfast was seen as a pleasant and substantial start to the day, complemented by a clean and tidy dining area and attentive staff ensuring that everything was well-stocked. Despite some areas for improvement, the breakfast service generally contributed positively to the overall guest experience at the hotel.
Rooms
Many appreciate how exceptionally clean the rooms are, describing them as cozy and free from surrounding noise, which adds to the tranquility. The property itself is noted for being clean and new, contributing to the overall positive experience. Despite a few minor issues, such as bathroom sink water pressure and occasional road noise, the vast majority of feedback is overwhelmingly positive about the room quality.
In summary, this hotel provides large, well-designed and meticulously clean rooms that meet and often exceed traveler expectations for comfort and convenience during their stay.
Beds
Cleanliness
However, a few guests believe that the cleanliness could use some improvement, indicating occasional lapses. Despite these instances, the overall impression is that the hotel maintains a high standard of hygiene and continues to offer a clean and welcoming atmosphere for its guests.
Staff
Guests report that the staff are always ready to meet every request, contributing significantly to a positive overall experience. Despite a few isolated incidents of less satisfactory interactions, the majority of reviews reflect a strong appreciation for the friendliness and politeness of the team. This warm service, accompanied by a clean, spacious environment and good location, makes for a commendable stay at this hotel.
Parking
Yes, Holiday Inn Express & Suites - Bensenville - O'Hare by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites - Bensenville - O'Hare by IHG.
No, Holiday Inn Express & Suites - Bensenville - O'Hare by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites - Bensenville - O'Hare by IHG.
Yes, Holiday Inn Express & Suites - Bensenville - O'Hare by IHG has a gym.
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