KAMENOI HOTEL Beppu
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Summary of reviewsKAMENOI HOTEL Beppu enjoys a prime location in the heart of Beppu, conveniently close to Beppu train station, shops, restaurants and tourist attractions. This central placement makes it an ideal base for exploration and adventure, enhancing guests' overall experience.
The hotel's dining options receive considerable praise, particularly the breakfast buffet which offers a delicious variety of Japanese and international dishes. Both breakfast and dinner buffets are commended for their variety, fresh seafood and reasonable prices. Some minor criticisms point to occasional delays and a desire for more selection, but overall, the dining experiences are highly satisfying.
Guest rooms are appreciated for their spaciousness and cleanliness, accommodating large groups comfortably and offering scenic city or mountain views from higher floors. While some rooms could benefit from updates and improved ventilation, the generally clean and spacious environment enhances the stay. The beds are noted for their comfort and adequate space, contributing to a restful sleep.
Cleanliness throughout the hotel receives mixed reviews; while the rooms are typically well-maintained, areas such as the public bath and corridors face criticism regarding inconsistent cleaning. Despite these issues, the rooms' cleanliness and the staff's good attitudes leave a positive impression.
The friendly, polite and helpful staff are frequently highlighted as a major asset, enhancing the overall guest experience. The courteous service at the front desk and effective communication efforts, even with language barriers, are particularly appreciated.
Guests generally find the WiFi service satisfactory, though occasional connectivity issues are noted. The hotel's hot spring amenities are a popular feature with spacious and relaxing baths contributing to a rejuvenating experience despite some facilities showing age and occasional overcrowding.
Parking at KAMENOI HOTEL Beppu is well-received for its convenience and free, spacious availability, although the multi-level structure without elevators poses some challenges.
Families will find the hotel very accommodating with spacious rooms, child-friendly amenities like kid-sized yukatas and various entertainment options for children. While minor improvements in bath maintenance and air conditioning could be made, the hotel is highly recommended for family stays.
Overall, KAMENOI HOTEL Beppu combines historic charm with modern comforts, offering great value for its three-star rating. Despite some areas needing improvement, the hotel's central location, excellent dining, comfortable rooms and outstanding service make it a solid choice for visitors to Beppu.
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The hotel's dining options receive considerable praise, particularly the breakfast buffet which offers a delicious variety of Japanese and international dishes. Both breakfast and dinner buffets are commended for their variety, fresh seafood and reasonable prices. Some minor criticisms point to occasional delays and a desire for more selection, but overall, the dining experiences are highly satisfying.
Guest rooms are appreciated for their spaciousness and cleanliness, accommodating large groups comfortably and offering scenic city or mountain views from higher floors. While some rooms could benefit from updates and improved ventilation, the generally clean and spacious environment enhances the stay. The beds are noted for their comfort and adequate space, contributing to a restful sleep.
Cleanliness throughout the hotel receives mixed reviews; while the rooms are typically well-maintained, areas such as the public bath and corridors face criticism regarding inconsistent cleaning. Despite these issues, the rooms' cleanliness and the staff's good attitudes leave a positive impression.
The friendly, polite and helpful staff are frequently highlighted as a major asset, enhancing the overall guest experience. The courteous service at the front desk and effective communication efforts, even with language barriers, are particularly appreciated.
Guests generally find the WiFi service satisfactory, though occasional connectivity issues are noted. The hotel's hot spring amenities are a popular feature with spacious and relaxing baths contributing to a rejuvenating experience despite some facilities showing age and occasional overcrowding.
Parking at KAMENOI HOTEL Beppu is well-received for its convenience and free, spacious availability, although the multi-level structure without elevators poses some challenges.
Families will find the hotel very accommodating with spacious rooms, child-friendly amenities like kid-sized yukatas and various entertainment options for children. While minor improvements in bath maintenance and air conditioning could be made, the hotel is highly recommended for family stays.
Overall, KAMENOI HOTEL Beppu combines historic charm with modern comforts, offering great value for its three-star rating. Despite some areas needing improvement, the hotel's central location, excellent dining, comfortable rooms and outstanding service make it a solid choice for visitors to Beppu.
Family Friendly Ryokan
This family-friendly hotel offers a convenient location and hot spring on the 3rd floor. It features an arcade/game room and gift shops. The hotel has multiple restaurants, including BEPPU Bold Kitchen, offering Fusion cuisine.
Ryokan near Nightlife Spots
Located in Chuo Machi, Beppu, it offers access to local bars and restaurants, providing some nightlife options.
Business Ryokan
While specific business amenities aren't detailed, its general amenities and location make it suitable for business travelers. The hotel provides essential services and is conveniently situated in Beppu.
Ryokan with Parking
Staying guests can use the hotel's parking facilities free of charge, which include a multi-story parking lot with a capacity of 300 cars and limited surface parking, available on a first-come, first-served basis.
Accessible Ryokan
The hotel offers barrier-free guest rooms with handrails in hallways and bathrooms that are free of steps. There is a slope at the entrance for easy access, and shared accessible toilets are equipped with handrails and an emergency call system. Accessible parking is also provided, and wheelchairs are available for loan.
3-Star Ryokan
This hotel, built in 1911, offers on-site public hot-spring baths and sauna rooms. The hotel is known for the area having the most numbers of hot-spring baths in Japan.
Guest Reviews
KAMENOI HOTEL Beppu boasts a prime location in the heart of Beppu, making it an incredibly convenient choice for visitors. Just a brief walk from the Beppu train station, the hotel’s accessibility is one of its defining features. Surrounded by a variety of shops, restaurants and tourist attractions, guests are positioned perfectly to explore the city without hassle. The central location near Beppu Station not only facilitates easy travel via public transportation but also ensures that essential amenities like convenience stores, including one directly opposite the hotel and supermarkets are within walking distance. This makes the KAMENOI HOTEL Beppu an ideal base for both relaxation and adventure in the city.
Breakfast at KAMENOI HOTEL Beppu consistently receives high praise from guests. Many highlight the delicious options available, noting that both the Japanese-style breakfast and the international buffet are excellent. Freshly made dishes such as ramen and steamed dishes add a unique touch to the experience. Guests commend the variety and abundance of the breakfast buffet, which includes a wide range of tasty dishes and drinks, catering to diverse preferences.
Despite the general satisfaction, some reviews mention minor drawbacks, such as a desire for a wider selection of items in the buffet, the occasional delay in accessing the breakfast area due to elevator wait times and the lack of trays which can make it difficult to manage multiple items.
Overall, guests find the breakfast offerings at KAMENOI HOTEL Beppu to be fulfilling and delicious, making it a highlight of their stay. Both breakfast and dinner buffets meet high standards with fresh seafood and a reasonable price point enhancing the dining experience. The hotel delivers a breakfast experience that is both comprehensive and satisfying, though there's room for improvement in variety and efficiency.
Guests at KAMENOI HOTEL Beppu had various experiences with the dinner offerings. Many were pleased with the wide variety and abundance of the buffet options, often highlighting the delicious flavors and the array of choices, including desserts and unique offerings like Soba noodles at night. Some specifically enjoyed dinner at the first-floor restaurant, Kumahachi and found themselves satisfied with both the food and setting.
Despite the overall positive feedback, there were a few points of criticism. Some guests felt the dinner buffet lacked variety compared to previous visits and considered it expensive relative to the selection. Additionally, a few reviews noted that the explanations during dinner were excessively long and on occasion, there were longer wait times. The quality of the buffet was described as moderate by some with a few mentioning it being monotonous or the worst they've ever had.
Nevertheless, the majority of guests found the meals, both breakfast and dinner, to be delicious and abundant, enhancing their stay with enjoyable dining experiences. The consensus appears to be that while there are areas for improvement, the overall dining experience at KAMENOI HOTEL Beppu is satisfactory and enjoyable for most visitors.
The rooms at KAMENOI HOTEL Beppu are generally praised for their spaciousness and cleanliness. Many guests appreciate the room sizes, which comfortably accommodate groups ranging from families of three to six people, making the hotel particularly family-friendly. The panoramic windows and views from higher floors are notable highlights, offering guests scenic city or mountain vistas.
Although some rooms have been described as slightly outdated and lacking in ventilation, the overall condition is well-maintained with renovated interiors. Cleanliness is typically good, though a few reviews mentioned issues such as dust, debris and occasional noise disturbances from neighboring rooms.
Despite a few complaints about temperature control and lingering cigarette smells in smoking rooms, the beds are comfortable and the layout is easy to navigate. The spacious rooms often come equipped with necessary amenities, enhancing the overall comfort of the stay. While some guests mentioned the hotel rooms being a bit dark and needing more outlets, the combination of space, cleanliness and scenic views seems to create an overall positive experience for visitors at KAMENOI HOTEL Beppu.
KAMENOI HOTEL Beppu offers a variety of bed choices that cater to different preferences and needs, ensuring a generally positive sleep experience for its guests. Many reviews point out the comfort and spaciousness of the beds, particularly noting that even the extra beds and sofa beds are pleasant to sleep on. Guests appreciate the clean, beautifully made double beds and the ample space provided by rooms with multiple beds, such as family or quadruple rooms.
Some travelers have highlighted minor issues, such as the bed being slightly too soft or hard for their liking and a lack of electrical outlets near the beds. Despite these small inconveniences, the general sentiment remains positive with many guests mentioning that they slept comfortably and felt well-rested, whether it was due to the good air conditioning or the overall quality of the bedding. Families with children also find the bedding arrangements beneficial with safe options for babies and children. Overall, KAMENOI HOTEL Beppu provides a pleasant and accommodating sleeping environment for a range of guests.
At KAMENOI HOTEL Beppu, guests largely praised the cleanliness of the rooms, describing them as clean, tidy and refreshing. The accommodation generally maintained a sense of cleanliness, making for a comfortable stay and guests appreciated how well the rooms were cleaned, often finding them both clean and spacious. Additionally, the hotel staff exhibited good attitudes, contributing to an overall positive impression of the hotel's environment.
However, there were significant cleanliness issues highlighted in some areas. Complaints included dirt under the beds, blackened bathroom floors due to mold, soap scum on bathtubs and stained or torn curtains. The public bath and areas such as corridors and changing rooms were often cited as being inadequately cleaned with sticky floors, visible dust and lingering bad odors, especially from shower curtains and poorly ventilated spaces.
The cleanliness of facilities seemed inconsistent with a mixture of both clean and problematic areas failing to meet some guests' standards. Despite these issues, the hotel did offer a generally clean setting for those staying in the well-maintained rooms, enriched by beautiful views from the top floors and spacious interiors conducive to relaxation. These contrasting experiences suggest that while KAMENOI HOTEL Beppu has strengths in terms of room cleanliness and staff disposition, there remains room for improvement in overall maintenance and hygiene throughout the facility.
The reviews reveal that the staff at KAMENOI HOTEL Beppu are largely recognized for their friendliness, politeness and helpfulness. Guests frequently emphasized the pleasant and accommodating nature of the employees, particularly highlighting the courteous service provided by front desk staff and those managing the hotel's facilities. The staff's effort to communicate effectively, even using translation software when necessary, greatly enhanced the guest experience, especially for non-Japanese speakers.
Guest interactions with staff were generally positive with numerous mentions of attentive and responsive service. Politeness and a strong customer service orientation were consistent themes, contributing to a comfortable stay for many visitors. However, there were occasional mentions of less favorable experiences including perceived coldness and slow service from some reception staff members. Despite these few criticisms, the overall sentiment was that the hotel's staff were a key asset, contributing significantly to customer satisfaction.
Kindness and professionalism were recurring praises and the ability of staff to handle various guest needs, including quick room changes and providing sightseeing assistance, was well-appreciated. Cleanliness, coupled with courteous employees, further reflected the hotel's commitment to providing a pleasant stay for its guests.
The WiFi at KAMENOI HOTEL Beppu generally provides a good and convenient connection for guests. However, some visitors have encountered occasional connectivity issues where the signal either does not connect well or cuts off intermittently. Despite these problems, the WiFi is often noted as satisfactory by many who have used it during their stay.
The KAMENOI HOTEL Beppu offers a variety of hot spring-related amenities that have garnered generally favorable feedback from guests. Visitors especially appreciate the large, spacious hot spring baths and the variety of options available, including a public onsen and an open-air bath. The communal bath areas are noted for being relaxing with ample space to unwind and enjoy the warm waters. The facilities, albeit somewhat dated, are complete and functional, providing everything needed for a comfortable onsen experience.
Many guests found the hot springs to be enjoyable and effective for relieving fatigue. Specific mentions of the bathhouse being not crowded and having good spa and sauna facilities add to the positive experience. The public bath areas are praised for their size and comfort, even if some aspects like the water temperature and the availability of certain amenities, such as hair dryers, could be improved.
Despite a few critiques regarding the age of the facilities and occasional overcrowding, the overall sentiment towards the hotel's hot springs is positive. Most guests found the experience to be relaxing and rejuvenating, fitting well with Beppu's reputation as a renowned hot spring town.
The KAMENOI HOTEL Beppu offers a variety of parking options that largely satisfy the needs of many guests. The hotel provides a free and spacious parking lot, which is easy to find and conveniently located next to the main building. Guests have appreciated the guaranteed parking spaces and the overall convenience of the service, highlighting its easy accessibility and the generous free parking during their stay.
However, some aspects of the parking situation have received mixed feedback. While the parking lot adjacent to the hotel is clean and not far from the main facilities, the multi-level design without elevators has posed challenges for some visitors. Navigating through the maze-like structure and carrying luggage up and down the stairs has been particularly difficult for guests, especially since the reception area can become crowded, exacerbating the issue.
Despite these concerns, the hotel's parking arrangement has generally been praised for its affordability and proximity. The availability of parking services, including assistance from staff and additional options in nearby downtown areas, adds to the convenience. For those willing to navigate the complex pathways, the parking at KAMENOI HOTEL Beppu remains a strong point, contributing positively to the overall guest experience.
KAMENOI HOTEL Beppu emerges as an excellent choice for families traveling with children, garnering strong recommendations for its family-friendly atmosphere and amenities. The hotel offers spacious rooms, comfortably accommodating families of three to four people and even features baby-friendly and family-oriented options. Children are particularly delighted with the kid-sized yukatas and slippers, adding a unique touch to their stay.
The facility is well-equipped with various children's game facilities, including video games, reading areas and play spaces, ensuring that kids remain entertained. Multiple reviews highlight children's happiness with the night market games and the in-house candy store, which seem to be delightful features. Additionally, the hotel's large public bath and family rooms receive favorable mentions, adding to its family-friendly appeal.
Customer experiences emphasize the thoughtful and considerate service of the staff, who are praised for their responsive and helpful demeanor, especially towards families and children. The hotel's efforts in creating memorable experiences for children, such as matching yukatas and enjoyable events, stand out as commendable.
However, there are a few points of improvement, such as the need for better maintenance of the bath and changing areas and more carefully regulated air conditioning. Despite these minor drawbacks, the overall response remains positive with families appreciating the efforts made for a comfortable and enjoyable stay for visitors of all ages.
KAMENOI HOTEL Beppu offers a mix of historic charm and modern comfort, particularly noted for providing great value for its three-star rating. The hotel has a rich history, being a gathering place for samurais in the past, adding a unique cultural experience to the stay. Despite the aging of some interior facilities and occasional maintenance issues, many guests find the accommodations excellent and the cost performance satisfactory given the low price of the facility.
Guests have expressed satisfaction with the spacious and comfortable rooms, enhanced by effective air conditioning and quality beds. Families find the hotel to be a good choice and overall, many reviewers report feeling fulfilled by their stay. While the hustle and bustle of a busy city hotel can be felt and some services like check-in and elevator wait times could improve, the beautiful bath and overall comfort help create a positive experience. However, some note that the price for room-only stays might be a bit steep and there's a lack of uniqueness compared to other budget-friendly businesses.
Overall satisfaction is commonly mentioned with many guests almost satisfied or fully satisfied with their stay, making KAMENOI HOTEL Beppu a decent option for travelers seeking a balanced blend of value, history and familial comfort.
KAMENOI HOTEL Beppu seems to be equipped with amenities that cater to business travelers. Guests who stayed for business purposes appreciated the immediate and attentive service, such as swiftly replacing a malfunctioning air purifier and facilitating room changes to accommodate non-smoking preferences. The hotel maintains a good level of cleanliness, which is favorable for those on work trips. The check-in process has been noted for its efficiency and quality service. Overall, despite some reviews lacking explicit mentions of business-specific facilities, the hotel proves to be a practical choice for business travel, ensuring a smooth and comfortable stay for work-related purposes.
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Location
Breakfast
Despite the general satisfaction, some reviews mention minor drawbacks, such as a desire for a wider selection of items in the buffet, the occasional delay in accessing the breakfast area due to elevator wait times and the lack of trays which can make it difficult to manage multiple items.
Overall, guests find the breakfast offerings at KAMENOI HOTEL Beppu to be fulfilling and delicious, making it a highlight of their stay. Both breakfast and dinner buffets meet high standards with fresh seafood and a reasonable price point enhancing the dining experience. The hotel delivers a breakfast experience that is both comprehensive and satisfying, though there's room for improvement in variety and efficiency.
Dinner
Despite the overall positive feedback, there were a few points of criticism. Some guests felt the dinner buffet lacked variety compared to previous visits and considered it expensive relative to the selection. Additionally, a few reviews noted that the explanations during dinner were excessively long and on occasion, there were longer wait times. The quality of the buffet was described as moderate by some with a few mentioning it being monotonous or the worst they've ever had.
Nevertheless, the majority of guests found the meals, both breakfast and dinner, to be delicious and abundant, enhancing their stay with enjoyable dining experiences. The consensus appears to be that while there are areas for improvement, the overall dining experience at KAMENOI HOTEL Beppu is satisfactory and enjoyable for most visitors.
Rooms
Although some rooms have been described as slightly outdated and lacking in ventilation, the overall condition is well-maintained with renovated interiors. Cleanliness is typically good, though a few reviews mentioned issues such as dust, debris and occasional noise disturbances from neighboring rooms.
Despite a few complaints about temperature control and lingering cigarette smells in smoking rooms, the beds are comfortable and the layout is easy to navigate. The spacious rooms often come equipped with necessary amenities, enhancing the overall comfort of the stay. While some guests mentioned the hotel rooms being a bit dark and needing more outlets, the combination of space, cleanliness and scenic views seems to create an overall positive experience for visitors at KAMENOI HOTEL Beppu.
Beds
Some travelers have highlighted minor issues, such as the bed being slightly too soft or hard for their liking and a lack of electrical outlets near the beds. Despite these small inconveniences, the general sentiment remains positive with many guests mentioning that they slept comfortably and felt well-rested, whether it was due to the good air conditioning or the overall quality of the bedding. Families with children also find the bedding arrangements beneficial with safe options for babies and children. Overall, KAMENOI HOTEL Beppu provides a pleasant and accommodating sleeping environment for a range of guests.
Cleanliness
However, there were significant cleanliness issues highlighted in some areas. Complaints included dirt under the beds, blackened bathroom floors due to mold, soap scum on bathtubs and stained or torn curtains. The public bath and areas such as corridors and changing rooms were often cited as being inadequately cleaned with sticky floors, visible dust and lingering bad odors, especially from shower curtains and poorly ventilated spaces.
The cleanliness of facilities seemed inconsistent with a mixture of both clean and problematic areas failing to meet some guests' standards. Despite these issues, the hotel did offer a generally clean setting for those staying in the well-maintained rooms, enriched by beautiful views from the top floors and spacious interiors conducive to relaxation. These contrasting experiences suggest that while KAMENOI HOTEL Beppu has strengths in terms of room cleanliness and staff disposition, there remains room for improvement in overall maintenance and hygiene throughout the facility.
Staff
Guest interactions with staff were generally positive with numerous mentions of attentive and responsive service. Politeness and a strong customer service orientation were consistent themes, contributing to a comfortable stay for many visitors. However, there were occasional mentions of less favorable experiences including perceived coldness and slow service from some reception staff members. Despite these few criticisms, the overall sentiment was that the hotel's staff were a key asset, contributing significantly to customer satisfaction.
Kindness and professionalism were recurring praises and the ability of staff to handle various guest needs, including quick room changes and providing sightseeing assistance, was well-appreciated. Cleanliness, coupled with courteous employees, further reflected the hotel's commitment to providing a pleasant stay for its guests.
Wi-Fi
Spa
Many guests found the hot springs to be enjoyable and effective for relieving fatigue. Specific mentions of the bathhouse being not crowded and having good spa and sauna facilities add to the positive experience. The public bath areas are praised for their size and comfort, even if some aspects like the water temperature and the availability of certain amenities, such as hair dryers, could be improved.
Despite a few critiques regarding the age of the facilities and occasional overcrowding, the overall sentiment towards the hotel's hot springs is positive. Most guests found the experience to be relaxing and rejuvenating, fitting well with Beppu's reputation as a renowned hot spring town.
Parking
However, some aspects of the parking situation have received mixed feedback. While the parking lot adjacent to the hotel is clean and not far from the main facilities, the multi-level design without elevators has posed challenges for some visitors. Navigating through the maze-like structure and carrying luggage up and down the stairs has been particularly difficult for guests, especially since the reception area can become crowded, exacerbating the issue.
Despite these concerns, the hotel's parking arrangement has generally been praised for its affordability and proximity. The availability of parking services, including assistance from staff and additional options in nearby downtown areas, adds to the convenience. For those willing to navigate the complex pathways, the parking at KAMENOI HOTEL Beppu remains a strong point, contributing positively to the overall guest experience.
Family
The facility is well-equipped with various children's game facilities, including video games, reading areas and play spaces, ensuring that kids remain entertained. Multiple reviews highlight children's happiness with the night market games and the in-house candy store, which seem to be delightful features. Additionally, the hotel's large public bath and family rooms receive favorable mentions, adding to its family-friendly appeal.
Customer experiences emphasize the thoughtful and considerate service of the staff, who are praised for their responsive and helpful demeanor, especially towards families and children. The hotel's efforts in creating memorable experiences for children, such as matching yukatas and enjoyable events, stand out as commendable.
However, there are a few points of improvement, such as the need for better maintenance of the bath and changing areas and more carefully regulated air conditioning. Despite these minor drawbacks, the overall response remains positive with families appreciating the efforts made for a comfortable and enjoyable stay for visitors of all ages.
3 Star
Guests have expressed satisfaction with the spacious and comfortable rooms, enhanced by effective air conditioning and quality beds. Families find the hotel to be a good choice and overall, many reviewers report feeling fulfilled by their stay. While the hustle and bustle of a busy city hotel can be felt and some services like check-in and elevator wait times could improve, the beautiful bath and overall comfort help create a positive experience. However, some note that the price for room-only stays might be a bit steep and there's a lack of uniqueness compared to other budget-friendly businesses.
Overall satisfaction is commonly mentioned with many guests almost satisfied or fully satisfied with their stay, making KAMENOI HOTEL Beppu a decent option for travelers seeking a balanced blend of value, history and familial comfort.
Business
No, KAMENOI HOTEL Beppu doesn't have any pool.
No, a spa isn't available at KAMENOI HOTEL Beppu.
No, KAMENOI HOTEL Beppu doesn't allow dogs.
Yes, parking facilities are available at KAMENOI HOTEL Beppu.
No, KAMENOI HOTEL Beppu doesn't have a gym.
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