Märchenhotel

Bergen auf Rugen 54.41778300, 13.43148900 , Markt 28 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Märchenhotel in Bergen, located on the island of Rügen, Germany, has received numerous positive reviews across various aspects, making it a highly recommended destination for travelers. Its exceptional location in the heart of Bergen, right at the marketplace, makes it an ideal base for exploring the island. Guests appreciate its central positioning, which allows easy access to local attractions and amenities all within walking distance. The charming historical setting and peaceful ambiance, despite being centrally located, add to its appeal. Cycling enthusiasts find the hotel's facilities satisfactory, particularly the secure bicycle parking.

The breakfast at Märchenhotel is frequently praised for being delicious, plentiful and offering a wide variety of options, including fresh rolls and gluten-free selections. The friendly and accommodating staff enhance the dining experience, making it a pleasant start to the day for most guests. Similarly, the attached steakhouse, Willy's Steakhouse, receives high praise for its excellent cuisine, notable for delicious steaks and burgers and a comprehensive drinks list. The good service and reasonable prices further elevate the dining experience.

Rooms at Märchenhotel are lauded for their spaciousness, modern furnishings and charming, cozy atmosphere, complete with romantic decor and exposed timber beams. Family rooms with ample space and comfortable beds are particularly appreciated. While some minor issues like small bathrooms or housekeeping oversights are mentioned, most guests find the rooms clean, well-maintained and pleasantly decorated.

Cleanliness across the hotel generally receives positive feedback with many guests noting clean and well-maintained rooms and daily housekeeping. However, some areas, particularly bathrooms, could benefit from more attention to detail.

The staff at Märchenhotel is consistently highlighted for their exceptional hospitality, described as friendly, warm, attentive and accommodating, contributing significantly to the hotel's lovely atmosphere.

Although the free Wi-Fi is appreciated, it has inconsistent reliability, particularly in the rooms with stronger signals in public areas like the restaurant.

Parking options, while affordable, present some challenges due to the distance from the hotel and limited availability of closer spaces. Guests with mobility issues or arriving late may find it inconvenient despite the budget-friendly fees.

Finally, the quality of the beds is largely praised with most guests finding them comfortable and conducive to restful sleep. A few guests, however, found the beds too soft or worn out, especially single beds used as doubles.

Overall, Märchenhotel's prime location, charming atmosphere, excellent dining options, comfortable rooms and exemplary staff make it a highly recommended destination for visitors exploring Rügen.
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Guest House with Parking
This hotel offers parking for a fee of 1€ per night. The parking area is located approximately 120 meters from the hotel.

EV charging stations  


3-Star Guest House
This hotel features complimentary wireless internet access, an arcade/game room, and a banquet hall. Guests can enjoy recreational amenities such as a sauna and bicycle rentals. A complimentary buffet breakfast is served daily.

Guest House with EV Charging Stations

Dog Friendly Guest House

Guest House with Free Wi-Fi

Accessible Guest House

Guest House with Tennis Courts

Room Types
Single Room Colourful room featuring a flat-screen TV, a desk, and a private bathroom.

Double Room Colourful room featuring a flat-screen TV, a desk, and a private bathroom.

Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Double Room This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.8
Good
Location
The Märchenhotel, located in the heart of Bergen on the island of Rügen, Germany, has garnered praise for its exceptional and convenient location. Reviews consistently highlight its central positioning, making it an ideal base for exploring the island. Nestled right at the marketplace, the hotel offers easy access to various local attractions and amenities with everything being within walking distance. Guests have noted that the central placement allows for smooth excursions around Rügen, further cementing its reputation as an optimal choice for travelers.

The hotel's surroundings are often described as beautiful and charming with a unique historical touch that adds to its appeal. Visitors appreciate the quiet ambiance despite its central locale, noting that it provides both a peaceful and accessible retreat. The friendly and accommodating staff also enhances the overall experience, ensuring a pleasant stay.

Cycling enthusiasts and those keen on exploring the island by bike have found the hotel’s facilities satisfactory, particularly with regard to bicycle parking. Safety precautions at the location have been commended, ensuring that guests can enjoy a secure environment.

In summary, Märchenhotel's prime location in Bergen's town center, coupled with its beautiful historical setting and proximity to the market, makes it a highly recommended stay for those wishing to explore Rügen with ease and comfort.

Breakfast
Guests at Märchenhotel consistently praised the breakfast, frequently describing it as very good, plentiful and delicious. The buffet offered a wide variety of options, ensuring something for every taste and was frequently restocked. The extensive selection included fresh rolls, diverse offerings and even gluten-free options, meeting various dietary needs. The hotel staff was noted for being friendly and accommodating, contributing to a pleasant dining experience. Despite these positive remarks, a few guests felt the breakfast was minimalistic or could benefit from more frequent replenishments. Overall, the breakfast experience at Märchenhotel appears to be satisfying for most visitors, providing a hearty and enjoyable start to the day.

Dinner
Visitors to Märchenhotel consistently praise the dining experience, especially highlighting the attached steakhouse, Willy's Steakhouse. There, guests appreciate the excellent cuisine and commend the high quality of the food, describing it as delicious, fresh and well-prepared. Many highlight specific dishes like steaks and burgers, noting their exceptional taste and precise preparation as ordered. The variety and quality on the menu, as well as a comprehensive drinks list, further enhance the dining experience.

The steakhouse stands out not just for its food but also for good service, contributing to an enjoyable evening atmosphere. Patrons find great value for money, praising the reasonable prices given the quality and quantity of the meals. The restaurant offers a top-notch dining environment, making it a recommended spot for guests to unwind after a day of activities.

Even though there was an instance of a staff member entering a room without knowledge of the guests, it did not overshadow the overall positive dining experiences reported. The steakhouse remains a highly recommended feature of Märchenhotel with several guests choosing to dine there every evening of their stay.

Rooms
The rooms at Märchenhotel have garnered positive feedback for their spaciousness and charming atmosphere. Many guests appreciated the large, clean rooms, often highlighting their modern furnishings while retaining the historic charm of the building. Several reviews specifically noted the cozy and romantic decor, complete with exposed timber beams that add a unique character.

The hotel's family rooms received praise for their ample space and well-thought-out amenities, including bunk beds that are perfect for families with children. Additionally, the beds were frequently mentioned as being very comfortable, contributing to an overall pleasant stay.

While some guests experienced minor issues such as a small bathroom or occasional housekeeping oversights, these did not seem to overshadow the majority opinion. Most visitors found the rooms clean and well-maintained with daily cleaning being a standard.

The staff's friendliness and accommodation further enhanced the experience, making Märchenhotel a recommended stay for anyone looking to explore the location. Views from the rooms varied with some rooms offering picturesque scenes of the city or monastery, while others had less desirable views.

Overall, the spacious, cozy and well-decorated rooms, combined with a dedicated staff, contribute to a delightful stay at Märchenhotel.

Beds
At Märchenhotel, guests frequently find the beds to be of high quality, contributing to their restful nights. Many describe the beds as very comfortable with several noting the benefit of having two pillows of different sizes for added convenience. The majority of travelers appreciated the modern design and comfort of the beds, which contributed to their overall positive experience.

However, there are occasional mentions of the beds being too soft for some guests and a few found the mattresses to be worn out, leading to discomfort and disrupted sleep. Particularly, some single beds were found to be lacking when used as doubles. Despite these occasional issues, the general consensus is that the beds are a positive feature of the hotel, allowing for high-quality sleep during their stay.

Cleanliness
'Märchenhotel' boasts a mix of sentiments regarding its cleanliness but tends to fall more on positive remarks. Many guests praised the hotel for its clean and well-maintained rooms, often describing them as spacious, warm and well-equipped. There were multiple mentions of rooms being cleaned daily and kept tidy, contributing to a pleasant stay for many.

However, some guests mentioned that the cleanliness of specific areas, particularly bathrooms, left room for improvement. Occasional reports of neglected areas, mold and subpar sanitation were noted, particularly in certain rooms. The breakfast experience had mixed reviews with some guests noting the necessity to arrive early to enjoy a satisfactory meal.

Overall, while the hotel generally maintains a good standard of cleanliness, attention to detail in certain areas could enhance the overall guest experience.

Staff
The Märchenhotel, situated in the charming locale of Bergen on Rügen, boasts an overwhelmingly positive reputation for its staff's exceptional hospitality. Guests consistently highlight the friendliness, warmth and attentiveness of the team. The staff is described as being super friendly, helpful and competent with many reviewers noting their kindness and dedication. Whether interacting with guests at check-in, the breakfast area or the associated restaurant, the hotel's employees consistently impress with their welcoming demeanor and readiness to assist.

Although there was a minor mention of unfriendly behavior at the steakhouse, the general consensus reflects a team that is not only attentive and polite but also refreshingly discreet. The staff's commitment to ensuring an enjoyable stay is frequently lauded with phrases like extremely nice, accommodating and consistently refilling everything affirming their diligent service.

Overall, the Märchenhotel staff contributes significantly to the lovely atmosphere of the hotel, making it a favored destination for visitors seeking friendly service and a pleasant stay.

Wi-Fi
Märchenhotel offers free Wi-Fi, an appreciated feature for guests. However, the reliability of the Wi-Fi is inconsistent. While it works perfectly in some situations, many guests have noted issues with the availability and reception, particularly in the rooms. The Wi-Fi signal tends to be stronger in public areas like the restaurant, while room connectivity often faces interruptions or is completely unavailable.

Parking
The Märchenhotel offers several parking options, although some aspects may be somewhat challenging for guests. The hotel's own parking lot is about a 5-minute walk away, which can be inconvenient for those with mobility issues or heavy luggage. Despite the distance, the parking fee is quite affordable at €1 per day, providing a budget-friendly option for guests.

Parking spaces directly in front of the hotel are limited with only two available for short durations, free between 5:00 PM and 8:00 AM. Additionally, public parking near the hotel is inexpensive at around €2 per day, though availability can be an issue, especially during the week or late in the evening.

Some guests have found the hotel's reserved parking to be full or not available despite having paid for it, requiring them to seek alternative parking solutions. The designated parking area is noted to be a bit secluded and can be difficult to navigate during adverse weather conditions.

Overall, while the parking options are affordable, the distance and availability may pose some difficulties, especially for those who require closer access or arrive late in the day.


No, Märchenhotel doesn't have any pool.

No, a spa isn't available at Märchenhotel.

Yes, Märchenhotel welcomes dogs.

Yes, parking facilities are available at Märchenhotel.

No, Märchenhotel doesn't have a gym.

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