SureStay Plus Hotel by Best Western Berkeley Springs
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Summary of reviewsThe SureStay Plus Hotel by Best Western Berkeley Springs receives commendable praise from guests across several categories, notably for its convenient yet tranquil location just outside of town. While some may initially struggle to locate it due to its subtle positioning, many appreciate the peaceful environment it offers away from the busyness of downtown. It provides ideal access to local attractions such as Berkeley Springs and Cacapon State Park, offering a harmonious balance between serenity and convenience, enhanced by reasonable pricing and good service.
Guests highlight the breakfast experience as exceeding expectations, with a diverse selection of items and a clean dining area consistently noted. The breakfast is described as hearty and satisfying, contributing to a positive start to any day. The hotel also stands out for its exceptional cleanliness, with rooms and facilities meticulously maintained. Despite being an older establishment in need of some refurbishment, the cleanliness and upkeep foster a comfortable, quiet retreat.
Visitors frequently commend the staff for their friendliness and professionalism. Staff members, particularly Dolores and Janett, are praised for going above and beyond to ensure guests feel welcome, adding to the warm and inviting atmosphere. The outdoor pool enhances guest experiences with its clean, well-maintained condition and extended usability due to heating. For rooms, cleanliness and comfort are themes, with firm beds and reliable amenities like air conditioning and Wi-Fi being appreciated, though some guests noted minor issues like noise or the need for bed updates.
Overall, the SureStay Plus Hotel by Best Western Berkeley Springs offers a welcoming environment with efficient services, maintaining its appeal as a comfortable lodging option for both short stays and leisurely explorations of the area.
Categories
Guests highlight the breakfast experience as exceeding expectations, with a diverse selection of items and a clean dining area consistently noted. The breakfast is described as hearty and satisfying, contributing to a positive start to any day. The hotel also stands out for its exceptional cleanliness, with rooms and facilities meticulously maintained. Despite being an older establishment in need of some refurbishment, the cleanliness and upkeep foster a comfortable, quiet retreat.
Visitors frequently commend the staff for their friendliness and professionalism. Staff members, particularly Dolores and Janett, are praised for going above and beyond to ensure guests feel welcome, adding to the warm and inviting atmosphere. The outdoor pool enhances guest experiences with its clean, well-maintained condition and extended usability due to heating. For rooms, cleanliness and comfort are themes, with firm beds and reliable amenities like air conditioning and Wi-Fi being appreciated, though some guests noted minor issues like noise or the need for bed updates.
Overall, the SureStay Plus Hotel by Best Western Berkeley Springs offers a welcoming environment with efficient services, maintaining its appeal as a comfortable lodging option for both short stays and leisurely explorations of the area.
Dog Friendly Hotel
This hotel offers essential amenities such as free WiFi and a continental breakfast. It welcomes pets, making it a practical choice for travelers with dogs. There is a grassy area for pet relief on the property.
Hotel with Swimming Pool
This hotel has an outdoor heated swimming pool and provides a complimentary hot breakfast, offering a relaxing and convenient stay.
Heated Pool Outdoor Pool
3-Star Hotel
This hotel provides essential amenities for a comfortable stay, including complimentary breakfast, free Wi-Fi, and well-maintained rooms. It offers good value for money, making it suitable for budget-conscious travelers.
Hotel with Outdoor Pool
This hotel features an outdoor heated swimming pool, perfect for relaxation. It also offers a complimentary hot breakfast, enhancing the overall guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Heated Pool
Guest Reviews
Nestled just outside of town, SureStay Plus Hotel by Best Western Berkeley Springs offers an ideal location for travelers seeking both convenience and tranquility. The property is perfectly situated to provide easy access to Berkeley Springs and Cacapon State Park, making it a prime spot for exploring the area's natural beauty. While some may find it a bit challenging to locate initially, due to its positioning off a main road on a subtly marked side road, this hidden gem offers a peaceful environment away from the busyness of downtown. The location strikes a fine balance between access to local attractions and a serene atmosphere, appealing to those who enjoy a quiet retreat with proximity to essential amenities.
Guests appreciate the clever placement that allows for quick highway access, enhancing its convenience for road travelers. The strategic position coupled with reasonable pricing is complemented by good service and clean facilities, adding to the overall appeal. Additionally, dining enthusiasts will find delight in the nearby restaurant offerings, amplifying the overall experience with fantastic food options. Whether for a restful stopover or a leisurely exploration of the area, the hotel caters to diverse needs with its scenic views and welcoming environment.
At the SureStay Plus Hotel by Best Western Berkeley Springs, guests seem to feel quite satisfied with the breakfast offerings. Many reviewers have described the breakfast as great, very good, and even exceeding expectations. The hotel is widely praised for its diverse selection of breakfast items, ensuring guests have plenty of choices to cater to their morning preferences. The breakfast area is noted for its cleanliness, and the food is consistently described as hot and appealing. Moreover, the availability of coffee or tea around the clock adds an extra touch of convenience to the stay.
While most guests are pleased with the breakfast experience, a few suggest some minor improvements, such as offering non-dairy options. Nonetheless, the overall consensus highlights a commendable breakfast—both hearty and satisfying, rivaling, and sometimes surpassing other hotel offerings. Visitors appreciate not just the variety, but also the quality of the food served, the friendly staff, and comfortable dining environment, making a positive start to the day at this hotel.
Visitors to the SureStay Plus Hotel by Best Western Berkeley Springs can expect rooms that consistently offer cleanliness and comfort. The spacious rooms are well-equipped, providing everything needed for a relaxing stay. Comfortable, firm beds ensure a good night's sleep, and guests appreciate the reliability of amenities such as air conditioning, refrigerators, and Wi-Fi. Several reviews highlight the pleasing quality of the complimentary breakfast, which stands out compared to offerings at other locations.
The hotel staff receives praise for their friendliness and helpfulness, enhancing the overall guest experience. While some rooms may lack soundproof insulation, contributing to occasional noise issues, most guests report a quiet and restful environment. Despite minor issues with room odors in a few instances, the housekeeping staff maintains a high standard of cleanliness throughout the hotel. Simple yet efficient, the accommodations provide an ideal setting for a comfortable and enjoyable stay.
At the SureStay Plus Hotel by Best Western Berkeley Springs, the beds often receive positive remarks for their comfort, with many guests appreciating the cozy sleeping experience. Several reviews highlight the beds as very comfortable, and some mention them as especially nice, enhancing the overall value of their stay. However, not all experiences are consistent, as a few guests noted issues such as discomfort and mattresses caved in the middle. While most reviews lean towards satisfaction with the beds, others suggest there is room for improvement, possibly with updates. Additionally, guests have found other aspects of the room, like the shower's water pressure and temperature, to be satisfying.
Located in the charming area of Berkeley Springs, the SureStay Plus Hotel by Best Western has garnered attention for its outstanding cleanliness, a feature that consistently stands out in guest reviews. Visitors repeatedly highlight the pristine condition of the hotel, with the guest rooms and overall facilities being meticulously maintained. The hotel takes pride in offering rooms that are not only clean but also devoid of unpleasant odors, ensuring a comfortable stay.
The staff at the hotel also receive commendation for their helpfulness and pleasant demeanor, contributing to a welcoming environment. Many guests appreciate the genuine attention to detail from the cleaning personnel, which reflects in the hotel's well-kept appearance. While the hotel itself is noted for being a bit older and in need of refurbishment, its cleanliness and maintenance make it a pleasant and quiet retreat.
Adding to the appeal is the availability of amenities such as an outdoor pool, which is also kept in excellent condition, providing a delightful escape for guests. The breakfast offerings receive kudos as well, adding to the overall satisfaction of staying at this quaint and tidy hotel.
Travelers to the SureStay Plus Hotel by Best Western Berkeley Springs can expect a thoroughly pleasant experience thanks to the hotel’s exceptional staff. Reviews consistently highlight the team’s friendliness and professionalism. Dolores at the front desk is particularly noted for her outstanding service, regularly going above and beyond to ensure guests feel welcome. Staff members, including Janett, are celebrated for being accommodating and maintaining a cheerful demeanor, which adds to the welcoming atmosphere. Guests appreciate the staff's helpfulness and kindness, often mentioning how they are happy to assist with everything from dinner recommendations to general inquiries. While most remarks are overwhelmingly positive, a few suggest there is room for improvement in customer interaction skills for some of the team. Despite these occasional critiques, the hotel’s staff largely leaves a positive impression, contributing to an enjoyable stay with their exceptional service and warm hospitality.
The pool at the SureStay Plus Hotel by Best Western Berkeley Springs is generally well-received by guests who appreciate having an outdoor option to relax and enjoy their stay. It's noted for its good hours and the fact that it's heated, allowing for an extended season of use. Many guests found the pool to be clean and enjoyable, contributing positively to their hotel experience. However, there were occasional issues reported, such as times when the pool was unavailable due to maintenance needs or when it appeared cloudy or dirty. Despite these drawbacks, the pool remains a valued amenity for guests seeking leisure during their visit.
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Location
Guests appreciate the clever placement that allows for quick highway access, enhancing its convenience for road travelers. The strategic position coupled with reasonable pricing is complemented by good service and clean facilities, adding to the overall appeal. Additionally, dining enthusiasts will find delight in the nearby restaurant offerings, amplifying the overall experience with fantastic food options. Whether for a restful stopover or a leisurely exploration of the area, the hotel caters to diverse needs with its scenic views and welcoming environment.
Breakfast
While most guests are pleased with the breakfast experience, a few suggest some minor improvements, such as offering non-dairy options. Nonetheless, the overall consensus highlights a commendable breakfast—both hearty and satisfying, rivaling, and sometimes surpassing other hotel offerings. Visitors appreciate not just the variety, but also the quality of the food served, the friendly staff, and comfortable dining environment, making a positive start to the day at this hotel.
Rooms
The hotel staff receives praise for their friendliness and helpfulness, enhancing the overall guest experience. While some rooms may lack soundproof insulation, contributing to occasional noise issues, most guests report a quiet and restful environment. Despite minor issues with room odors in a few instances, the housekeeping staff maintains a high standard of cleanliness throughout the hotel. Simple yet efficient, the accommodations provide an ideal setting for a comfortable and enjoyable stay.
Beds
Cleanliness
The staff at the hotel also receive commendation for their helpfulness and pleasant demeanor, contributing to a welcoming environment. Many guests appreciate the genuine attention to detail from the cleaning personnel, which reflects in the hotel's well-kept appearance. While the hotel itself is noted for being a bit older and in need of refurbishment, its cleanliness and maintenance make it a pleasant and quiet retreat.
Adding to the appeal is the availability of amenities such as an outdoor pool, which is also kept in excellent condition, providing a delightful escape for guests. The breakfast offerings receive kudos as well, adding to the overall satisfaction of staying at this quaint and tidy hotel.
Staff
Pool
Yes, SureStay Plus Hotel by Best Western Berkeley Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at SureStay Plus Hotel by Best Western Berkeley Springs.
Yes, SureStay Plus Hotel by Best Western Berkeley Springs welcomes dogs.
No, parking facilities aren't available at SureStay Plus Hotel by Best Western Berkeley Springs.
No, SureStay Plus Hotel by Best Western Berkeley Springs doesn't have a gym.
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