Premier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.
The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.
Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.
The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.
Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
Novotel Samator Surabaya Timur is well-regarded among travelers for several standout features, delivering a high-quality experience across a range of criteria. The hotel's location is strategic for those who need quick access to the airport or have business in the Rungkut Industry Area, although its position on a busy street with limited nearby dining options might not suit those seeking vibrant city life or easy exploration on foot.
The hotel's breakfast earns high praise for its extensive offerings and quality, impressing guests with a wide variety of local and international options that cater to diverse tastes, including vegan and savory items. The option for room service adds to the flexibility of the dining experience. Rooms are another highlight, consistently described as modern, spacious, and luxuriously designed with comfortable beds, contributing to the hotel's reputation for providing a restful environment. The cleanliness of the rooms and facilities is frequently commended, creating a pleasant and hygienic experience for visitors.
Staff at Novotel Samator are noted for their warmth and attentiveness, with a proactive approach to guest services that enhances the overall atmosphere. The fitness facilities, including a modern and clean gym, receive positive acknowledgment, offering a tranquil yet well-equipped space for guests to maintain their exercise routines. The pool complements the outdoor relaxation offerings, praised for its spaciousness and accompanying terrace bar, adding to its appeal despite nearby construction.
Overall, Novotel Samator Surabaya Timur offers a compelling combination of comfort, convenience, and quality service, making it a top choice for travelers seeking a well-rounded stay in Surabaya.