Mercure Béziers

Beziers 43.34243400, 3.22070500 , Avenue Saint Saens (Show on Map)
7.2
Good


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Summary of reviewsMercure Béziers is highly praised for its strategic location, situated close to the city center and major attractions like the Canal du Midi, offering an excellent base for exploring Béziers. Despite minor challenges with parking, the availability of secure underground parking enhances guest convenience. The cleanliness of the hotel, including rooms and common areas, is consistently lauded, contributing to a welcoming atmosphere.

The staff at Mercure Béziers are frequently commended for their friendliness, professionalism, and helpfulness, significantly enhancing the guest experience. Their knowledge of the local area and ability to communicate effectively with international travelers add an extra layer of comfort and ease.

Breakfast at the hotel receives generally positive feedback, although some guests believe there is room for improvement in terms of variety. The breakfast buffet is appreciated for its quality and generous options, supported by attentive service. However, the cost and limited selection leave some guests desiring more value.

Rooms are noted for their comfortable beds and modern decor, though some guests find them smaller than expected for a four-star hotel. The elegant furnishings and effective use of space contribute to a satisfactory stay, particularly for short visits. Cleanliness and comfort are consistently delivered, with cleanliness praised across various reviews.

The hotel's parking facilities, while presenting some logistical challenges, are valued for their security and accessibility. The underground parking is especially advantageous for guests traveling with vehicles, providing peace of mind and convenience.

Overall, Mercure Béziers offers a pleasant stay with its prime location, excellent staff, and notable cleanliness. While some aspects, particularly room size and breakfast variety, may not align fully with a four-star expectation, the hotel remains a favorable choice for travelers seeking comfort and accessibility in Béziers.
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Hotel near Golf Courses
As a hotel in Béziers, Mercure Béziers offers a comfortable stay with access to Golf Saint-Thomas, located approximately 9.6 km away. Guests can reach the golf course by car in a reasonable amount of time.

Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It is centrally located and offers various amenities. It is also known for its friendly and helpful staff.

Business Hotel
Located next to the convention center, Mercure Béziers is ideal for hosting professional events. It offers comfortable rooms and a bar, making it suitable for both business and leisure.

Hotel with Parking
Underground car park is available.

Accessible Hotel
This hotel is wheelchair accessible and offers 4 rooms specifically for people with reduced mobility. It provides wheelchair-accessible parking, path of travel, registration desk, and lounge. An elevator is available for access to upper floors.

Family Friendly Hotel

4-Star Hotel

Room Types
Classic  Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

Standard Twin Room with Sofa The unit has 2 beds.

Standard Double Room with Sofa The unit has 3 beds.

Classic Room with Sofa Bed The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
Mercure Béziers boasts an excellent location that guests consistently praise for its convenience and proximity to the city center. Situated just a short walk away from the main square, restaurants, and shops, the hotel offers an ideal base for exploring Béziers. Its central yet quiet setting ensures that guests can enjoy both the vibrant atmosphere of the city and a peaceful retreat at the end of the day. The hotel is also conveniently located near transport options such as bus and train stations, making it easy to venture out to the surrounding scenic attractions, including the Canal du Midi. While parking can be challenging in the immediate area, Mercure Béziers provides the advantage of secure underground parking, affording a stress-free experience for those traveling by car. Guests commend not only the location but also the cleanliness of the hotel and the exceptionally friendly and helpful staff, which all contribute to a pleasant stay. Overall, the hotel's strategic location, combined with quality service and facilities, makes it an excellent choice for both leisure and business travelers visiting Béziers.

Breakfast
Mercure Béziers offers a breakfast experience that elicits a range of opinions from its guests. While many reviewers appreciated the quality, praising the breakfast for being hearty and complete, others noted a lack of variety and felt it didn't match the expectations set by the hotel's star rating. Guests often described the breakfast as 'very good' or 'excellent,' with some highlighting the delicious choices available. However, others remarked that hot options needed greater diversity and expressed disappointment at small processed items like croissants instead of fresh ones.

The breakfast buffet generally receives positive feedback for its quality and generous options compared to other French hotels. Despite this, some guests feel that the price, at €18 per person, is steep considering the limited selection. Additionally, there are comments about the size of the breakfast room, which some found too small and lacking space for the number of guests. The service related to breakfast is often described as helpful and attentive, even when faced with requests to replenish dishes.

Mercure Béziers seems to strike a balance between offering a quality breakfast experience and managing guest expectations regarding variety and cost. However, there's room for improvement in terms of expanding the selection available to elevate the morning meal to match its four-star reputation more consistently.

Rooms
The rooms at Mercure Béziers present a mix of experiences when it comes to size and decor. Many guests have found the accommodations to be notably small, with limited space to store luggage or comfortably move around. Despite the room size being a common concern, some guests appreciated the modern and tastefully furnished interiors, which added a touch of elegance to their stay. The cleanliness of the rooms has been frequently highlighted, reflecting well on the hotel’s upkeep and attention to detail in maintaining a pleasant environment.

Comfort also seems to be a priority, with many reviews praising the comfortable beds and noting that, despite the small size, the rooms were suitable for a short stay or weekend trip. Guests have found the hotel to be conveniently located near the old town, enhancing its appeal for those keen on exploring the area. Furthermore, the helpful and friendly staff contribute positively to the overall experience, ensuring guest satisfaction during their stay. While the size and age of some facilities could benefit from updates, the essential elements of comfort and cleanliness are consistently delivered, making it a viable option for travelers looking for a place to stay in Béziers.

Beds
The bedding at Mercure Béziers generally receives high marks for comfort and quality. Guests frequently commend the hotel for its very comfortable and cozy beds, often noting the top-notch bedding and comfortable cushions. The beds, large enough for two to stretch out, contribute to an overall positive sleep experience, with some guests likening the comfort to that of a spa. However, experiences are not universally positive, as some guests found the mattresses too hard or lacking in firmness, which may detract from the otherwise favorable opinions on comfort. Issues such as dirty bed linen appear to be outliers among generally positive reviews.

Cleanliness
Mercure Béziers stands out for its consistent cleanliness, earning praise from guests who appreciate the hotel's meticulous upkeep. Many reviews highlight the establishment’s overall tidiness, with rooms and common areas often described as spotlessly clean. Guests frequently mention that the hotel is a tranquil and relaxing place, complemented by friendly and accommodating staff who enhance the overall guest experience. The bedrooms, though occasionally noted as small and modest, generally meet guests' expectations in terms of cleanliness and comfort, with newly renovated spaces adding a fresh appeal.

Despite some criticisms regarding the need for updates, particularly with regard to carpets and décor, the hotel manages to deliver satisfactory experiences. The bedding and bathrooms receive high marks for cleanliness, contributing to a properly maintained environment that guests find welcoming. Additionally, the hotel offers a good breakfast buffet, further enhancing its appeal to visitors seeking a clean and comfortable stay. Overall, Mercure Béziers is often characterized as a clean and convenient choice, with a great location for exploring the old part of town.

Staff
The Mercure Béziers in Béziers is frequently praised for its exceptional staff, who leave a lasting impression on guests with their friendliness and professionalism. Visitors have consistently highlighted the welcoming atmosphere created by the hotel’s personnel, particularly at the reception. Staff members are noted for being not only polite and kind but also efficient and attentive, ready to respond to the varying needs of their guests. They exhibit excellent language skills, which greatly enhance communication and offer an additional level of comfort for international travelers. Visitors appreciate the staff's knowledge of the local area, making their assistance invaluable for exploring Béziers. Additionally, the parking amenities, especially the underground parking, complement the hotel’s excellent location, providing a convenient stay in the heart of the town. While most experiences are positive, a few reviews mention an occasional lack of warmth. However, the courteous and helpful nature of the staff remains a recurrent theme, contributing significantly to an overall pleasant stay at the hotel.

Parking
The Mercure Béziers receives mixed feedback about its parking facilities, but generally, the presence of an on-site underground parking garage is a notable advantage. Many guests appreciate the convenience and security offered by the private parking within the hotel building, available at a reasonable nightly rate. Its accessibility and direct connection to the hotel via an elevator provide ease for travelers carrying luggage. The parking is described as very good, comfortable, and ideal, especially for those stopping for a night or on a tourist visit. However, guests highlight some challenges, including limited availability and the necessity of advance reservations to secure a spot. It's advisable for visitors driving tall vehicles to take note of the garage’s steep entry access. While the price is considered a bit high by some, the utility it offers makes it a worthwhile option for those needing peace of mind and convenience.

4 Star
The Mercure Béziers receives mixed feedback regarding its four-star rating and overall quality. Several reviews suggest that the hotel does not quite meet the expectations typically associated with a Mercure property, pointing out that aspects such as room size and amenities do not align with a four-star experience. The rooms are often described as very small and outdated, with some guests remarking on inappropriate details that detract from their stay. A notable point of contention is the lack of complimentary bottled water in the rooms, which guests feel is a basic expectation for such a rating.

However, the hotel does receive praise for its welcoming and comfortable atmosphere, with some guests feeling that it is deserving of its four-star status. There is acknowledgment that the hotel may be more akin to a three-star establishment, with comments about aging facilities and limited modernity in the offerings. Despite these criticisms, the hotel's staff are generally perceived as doing their best, though it's suggested that further training might enhance the service to meet higher expectations. The breakfast, priced at €16, includes frozen croissants, which some find expensive given the lack of fresh variety. Overall, while the Mercure Béziers offers a pleasant stay for some, others feel it falls short of the four-star mark.


No, Mercure Béziers doesn't have any pool.

No, a spa isn't available at Mercure Béziers.

Yes, Mercure Béziers welcomes dogs.

Yes, parking facilities are available at Mercure Béziers.

No, Mercure Béziers doesn't have a gym.

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