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Summary of reviewsVerve Hotel receives strong praise across multiple aspects, making it a favored choice for various types of travelers. The hotel's prime location is a significant draw with guests appreciating its short walking distance to the town center, shops, restaurants and attractions, as well as its convenient proximity to the train station. This makes it ideal for both business and leisure stays, including events like the Bedford Park concert and the river festival.
Guests highlight the hotel’s clean and modern decor, which is consistently praised alongside its cozy, well-equipped rooms. Though room sizes can vary and some are noted as quite small, they are well-appointed with amenities like air conditioning, bottled water, daily cleaning service and fresh towels. Security is commendable and common areas, including the restaurant and bar serving excellent Thai cuisine, add to the overall pleasant atmosphere.
Breakfast at the hotel garners mixed reviews. While some praise the continental offerings, particularly the coffee and croissants, others are disappointed by the lack of traditional cooked options like bacon and eggs. Additionally, issues such as early finishing times and occasional food shortages impact the experience. However, the pleasant staff help mitigate some of these shortcomings.
Dinner at the hotel’s restaurant is widely appreciated, especially the flavorful Thai cuisine, though there have been occasional comments on slow service. The dinner and drink options are often described as great value, enhancing the dining experience.
The staff at Verve Hotel are frequently celebrated for their friendliness, politeness and helpfulness. Guests commend the reception team and other hotel staff for their welcoming demeanor and willingness to go above and beyond, from assisting with luggage to booking taxis.
Cleanliness is a standout feature of the hotel with both rooms and communal areas described as spotless and well-maintained. The warm and modern design adds to the hotel’s cozy and inviting feel.
Parking is another positive aspect with the availability of ample, free and secure parking often mentioned. Although there can be occasional difficulties in finding a spot, the overall parking experience is hassle-free and appreciated by guests.
Overall, Verve Hotel impresses with its superb location, cleanliness, friendly staff and well-appointed rooms, making it a solid choice for visitors seeking practicality and comfort. Minor grievances such as breakfast variety and room size are outweighed by the hotel's numerous positive attributes.
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