InfoSummary of reviewsIngenia Holidays Middle Rock has garnered widespread positive feedback from guests, particularly for its prime location, accommodation comfort and excellent facilities. Nestled near the beach and several key attractions like One Mile Beach, Tomaree Coastal Walk and Port Stephens hotspots, the property offers easy accessibility, making it a convenient base for exploring. The on-site amenities like the pool and restaurant further enhance its appeal, contributing to a relaxing and enjoyable stay.
The dining experience at Ingenia Holidays Middle Rock receives high marks for its variety and quality. Guests appreciate the convenience of the on-site cafe and restaurant serving delicious meals from breakfast to dinner. The standout feature of a QR code-based in-room ordering system adds to the dining convenience. Although the cafe and shop/bar are closed on certain days, the overall communication and friendly service provided by staff garner positive reviews.
Accommodations at Ingenia Holidays Middle Rock are frequently praised for their spaciousness, cleanliness and comfort. Modern, well-equipped cabins, comfortable beds and ample space for families make for a pleasant and practical stay. While there are occasional remarks about rooms needing deeper cleaning or minor repairs, the general consensus leans towards a positive experience, emphasizing cleanliness and modern conveniences.
The exceptional friendliness and helpfulness of the staff significantly contribute to guests' positive experiences. Staff at the reception, grounds and restaurant are particularly noted for their courteous and proactive service, often going above and beyond to assist with special requests.
The pool facilities are another highlight, especially appreciated by families. Described as fantastic and well-maintained, the pool area includes heated pools and a specialized shallow area for toddlers. The pool area, in conjunction with play equipment, ensures an enjoyable experience for both kids and adults. While occasional issues like a non-working heated plunge pool were noted, they were exceptions rather than the norm.
Parking at the property receives mixed reviews. While convenient parking next to cabins and secure underground options are appreciated, some guests find the spaces narrow and challenging to navigate.
The comfort level of beds varies among guests with many finding them comfortable and conducive to a good night's sleep, while others faced issues with softness and mattress quality.
For guests with disabilities, the property offers generally positive accessibility with specific cabins catering to such needs and recreational facilities being accessible.
Overall, Ingenia Holidays Middle Rock is lauded for its beautiful location, family-friendly atmosphere, clean and comfortable accommodations, excellent dining options and exceptional staff, making it a desirable destination for both relaxation and adventure. Despite minor areas for improvement, the property consistently provides a pleasant and enjoyable holiday experience for its guests. Show more
InfoSummary of reviewsPort Stephens Koala Sanctuary provides an exceptional retreat nestled in a serene natural setting, offering guests a tranquil escape with convenient access to local attractions such as One Mile Beach and Nelson Bay. The sanctuary successfully combines a peaceful bush experience with modern, spacious accommodations, ensuring a relaxing getaway close to nature. The beautiful surroundings are impeccably maintained, contributing to the sanctuary’s charm and appealing atmosphere.
The accommodations at the sanctuary are highly praised for their comfort, cleanliness, and modern amenities. Guests appreciate the spacious and well-equipped rooms as well as the cozy glamping tents, both thoughtfully designed for a seamless stay. Reviews consistently highlight the meticulous maintenance and immaculate cleanliness of all areas, making it an inviting and restful environment.
The breakfast experience is similarly lauded, with generous and diverse options catering to various dietary needs. Guests find the breakfast baskets convenient and replenished often, allowing for a leisurely start to their day. The staff's friendliness and efficiency further enhance the experience, with personalized gestures adding a warm touch to the stay.
The pool and spa area is another highlight, described as a lovely, peaceful retreat well-integrated into the natural surroundings. Despite being on the smaller side, the warm, clean pool provides a wonderful way to unwind. The sanctuary's beds are noted for their comfort, with many guests enjoying a great night's sleep in the tranquil setting.
While the sanctuary largely excels in guest satisfaction, some visitors have noted challenges with Wi-Fi availability, impacting connectivity. However, the overall positive feedback on the stunning environment and wildlife outweighs this minor inconvenience. The exceptional staff, dedicated to guest comfort and koala conservation, leave a lasting impression, making the sanctuary a memorable destination.
Overall, Port Stephens Koala Sanctuary offers an idyllic escape with outstanding facilities, remarkable cleanliness, and exceptional service, standing out as a top choice for those seeking a peaceful and comfortable retreat in nature. Show more
