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Summary of reviewsThe Mercure Bolton Georgian House Hotel receives positive feedback for its strategic and serene location, close to major attractions and transport links such as the Bolton Stadium and Motorway, offering a peaceful retreat with beautiful countryside views. The hotel serves as an accessible base for both short and long stays, with ample parking enhancing its convenience.
The breakfast experience is largely praised for its generous and varied options, including vegan selections, with many guests appreciating the quality of the offerings and the accommodating, friendly staff, especially during breakfast service. Dinner reviews highlight some excellent dishes like fish and chips, despite occasional service and ambiance concerns.
Guests value the spaciousness and comfort of the rooms, often noting clean and inviting bedding that contributes to a restful experience. Although some areas show signs of aging, the hotel's cleanliness and helpful staff play a significant role in guests' positive stays. The hotel’s staff are consistently commended for their friendly, helpful demeanor across all areas, contributing to a warm atmosphere and enhancing satisfaction.
Leisure facilities like the gym and pool are appreciated, despite some maintenance issues, providing added value for families and travelers seeking relaxation. Families particularly enjoy the welcoming environment, with spacious family rooms and kid-friendly amenities like a warm and calm pool. The hotel’s dog-friendly policies also accommodate guests traveling with pets.
Despite occasional lapses in WiFi connectivity and the need for updates in decor, the hotel promises good value, bolstered by excellent location, clean facilities, and attentive service. Overall, the Mercure Bolton Georgian House Hotel offers a comfortable, well-situated option for exploring the area, providing guests with a generally delightful and convenient stay. Show more
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Categories
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. It's a popular option for travelers who need to stay connected.
3-Star Hotel
This hotel is a 3-star hotel that offers stylish, modern rooms and a gym. It is also conveniently located just off the M61.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Classic Family RoomA classic family bedroom for 2 adults and 2 children. Amenities include an HD LED TV, complimentary high-speed WiFi, an en-suite bathroom, hairdryer and tea/coffee making facilities.
Privilege Double RoomAn upgraded bedroom with HD LED TV, complimentary high-speed WiFi, a Nespresso coffee machine, newspaper, robe and slippers. It sleeps 2 adults.
Classic Double RoomA classic bedroom with 1 double bed, an HD LED TV, complimentary high-speed WiFi, an en-suite bathroom, hairdryer and tea/coffee making facilities. It sleeps 2 adults.
Classic Twin RoomA classic bedroom with 2 single beds, an HD LED TV, complimentary high-speed WiFi, en-suite bathroom, hairdryer and tea/coffee making facilities. It sleeps 2 adults.
Guest Reviews
7.1
Good
Location
Nestled in an ideal spot, the Mercure Bolton Georgian House Hotel offers guests a serene and convenient retreat. Its location is widely praised for being strategically close to major attractions and key venues such as the Bolton Stadium, Bolton Arena, and Middlebrook Retail Park. Perfect for both short stopovers and longer stays, the hotel benefits from its proximity to the motorway, allowing easy access to local amenities and attractions in Bolton, Wigan, and Manchester. Despite its closeness to major transport links, guests appreciate the hotel's peaceful setting, surrounded by beautiful countryside views. Ample parking and easy navigation enhance its convenience for travelers, making it an excellent choice for those attending conferences or events nearby. With friendly staff complementing the positive experience, the hotel serves as a comfortable and accessible base for exploring the area.
Breakfast
At Mercure Bolton Georgian House Hotel, breakfast experiences vary dramatically, yet many guests find joy in their morning meals. The buffet breakfast offers a generous array of options, ranging from a classic English breakfast to continental choices, and is often described with terms like plentiful, excellent, and lovely. Special praises abound for the quality and taste of the scrambled eggs, bacon, and sausage, while the offering of vegan options such as oat milk further enhance the experience. Guests appreciate the friendly and accommodating breakfast staff, particularly noting exceptional service from individuals like Lydia who contribute to memorable dining experiences.
Some patrons highlight the improvement in the breakfast buffet over time, noting a relaxed atmosphere alongside the ample selection. Many reviews commend the well-presented and varied dishes, with delightful highlights like a daily fruit selection and grilled mushrooms. For those looking for healthy options, the variety includes quality juices and good coffee.
Despite the predominantly positive reviews, some guests feel the breakfast could be more reasonably priced or find it lacking in freshness, with incidences of overcooked or cold food occasionally noted. Issues with the value for money and pastry variety do arise, although these are considerably outnumbered by remarks of satisfaction and delight over the abundant choices.
Overall, the breakfast is a bright start to the day for many visiting the hotel, with its extensive offerings, accommodating staff, and inviting environment often leaving guests eager to return.
Dinner
The dining experience at Mercure Bolton Georgian House Hotel presents a mixed bag based on guest reviews. On the positive side, the hotel offers some excellent options, particularly when dining in the restaurant or at the bar. Many guests appreciated the good quality of both dinner and breakfast, highlighting dishes such as fish and chips in the bar and a varied buffet selection. The room service also received praise for being quick and delivering decent meals. However, the restaurant service occasionally faced issues, from a lack of menu knowledge to overeager pricing for portion sizes. Furthermore, some guests found their food to be cold or not as described, which affected their enjoyment. The restaurant ambiance could benefit from decor updates as it felt tired to some, but the quality of certain dishes, like burgers, stood out in a favorable light. Overall, while some diners reported good meals with attentive bar staff, others suggested exploring local eateries as alternatives due to inconsistency in food quality and service at the hotel.
Rooms
The Mercure Bolton Georgian House Hotel has a mixed reputation when it comes to the state of its rooms, offering a range of experiences for guests. On the bright side, many visitors appreciate the spaciousness of the rooms, often describing them as clean, comfortable, and well-equipped, with ample room to relax or work. The beds are frequently noted for their comfort, adding to the restful experience. Despite some evident wear and tear in décor and furnishings, housekeeping maintains a high standard of cleanliness across most accommodations.
However, the hotel struggles with its dated aesthetics, with many guests mentioning rooms that feel tired and in need of refurbishment. The bathrooms particularly stand out as areas that require modern updates, with some guests pointing out visible signs of aging. Temperature control also appears to be an issue, with some rooms reported as being uncomfortably hot.
While the accommodation does require investment to elevate its appeal, the diligent upkeep by the friendly staff and consistent room size often counterbalances these drawbacks. Guests value the hotel's accessible location and the expansive parking facilities, adding practical advantages to their stay. Overall, the hotel presents a comfortable but slightly outmoded option for travelers seeking a spacious room and a good night’s sleep.
Beds
At the Mercure Bolton Georgian House Hotel, the general consensus among guests is that the beds are notably comfortable, contributing to a pleasant stay. Many guests highlight the beds as spacious and cozy, with mentions of super king and king-size beds enhancing their experience. The bedding is often described as clean and inviting, with some guests appreciating the lovely bed linen. While a minority found the beds a touch firm, many became accustomed to it, and others even described the beds as exceptionally comfortable.
For those for whom comfort varies, experiences may differ with a few mentioning encounters with harder beds. However, these are often offset by the overwhelmingly positive remarks about spacious and comfy accommodations.
Aside from the beds, guests also spoke highly of the hotel's facilities, good breakfasts, and friendly staff, contributing to a welcoming atmosphere. Though some rooms show signs of age and need for refurbishment, the combination of a restful night's sleep and attentive service tends to leave a final positive impression on visitors. Overall, the hotel seems to provide a reliable and satisfying bed experience which many travelers appreciate.
Cleanliness
Nestled conveniently off the M6, Mercure Bolton Georgian House Hotel offers a welcoming and comfortable stay, complemented by its spacious car parking and warm friendly atmosphere. Numerous guests appreciate the cleanliness of the hotel, frequently noting the tidy and spotless rooms that provide a comfortable retreat with cozy bedding and modern amenities like a Nespresso coffee machine. Visitors commend the hotel’s overall cleanliness and hygiene standards, contributing to a pleasant stay.
Although the hotel succeeds in providing a clean environment, some reviews suggest that certain areas, like the swimming pool and gym, could benefit from more attentive maintenance. Additionally, the property displays signs of aging, with outdated decor and occasional maintenance issues such as worn-out carpets and furniture. Despite these minor criticisms, the helpful and friendly staff continue to enhance the overall experience, ensuring guests feel welcomed.
The hotel promises good value, being a well-located option for those visiting friends nearby or exploring the area. Some guests recommend refurbishments to update its tired appearance; however, cleanliness remains a recurring highlight for those enjoying their stay at the Mercure Bolton Georgian House Hotel.
Staff
At Mercure Bolton Georgian House Hotel, guests can expect a warm and welcoming atmosphere largely thanks to the dedicated and friendly staff. Many reviewers have praised their interactions with the staff, mentioning that they are consistently helpful, accommodating, and polite across various areas of the hotel. From the reception to the restaurant, the team seems committed to ensuring guest satisfaction.
The breakfast staff, notably Lydia, has been highlighted for her welcoming and caring demeanor, contributing to a positive start to the day for guests. Similarly, reception staff are commended for their efficiency and friendliness, often going above and beyond to assist visitors. The bar staff further contribute to this positive experience, as they endeavor to resolve issues and ensure that guests have what they need.
While there are occasional mentions of under-staffing or less than ideal service in certain areas, these seem to be exceptions rather than the rule. Overall, the team at Mercure Bolton Georgian House Hotel receives high marks for their efforts to create an enjoyable and comfortable experience for guests, with many reviewers noting that the staff's positive attitude and willingness to help are significant factors in making their stay pleasant.
Wi-Fi
The Mercure Bolton Georgian House Hotel presents a mixed experience when it comes to Wi-Fi connectivity, according to guest reviews. While the service is described as excellent and decent by some, primarily in common areas such as the lounge, restaurant, and reception, others found it lacking, particularly in rooms located far from the server. Business travelers had challenges due to unreliable and weak Wi-Fi signals in certain rooms, impacting their ability to work or stream content. Positive aspects noted include free Wi-Fi access in communal spaces and occasional compliments about good connectivity, providing some solace for those who prioritize internet access during their stays.
Gym
The gym at Mercure Bolton Georgian House Hotel receives mixed reviews from guests. Positioned in the basement, the gym is appreciated for its inclusion in the price and is generally considered a notable bonus by hotel standards. Guests have enjoyed using the well-equipped facilities, finding it better than the typical hotel gym. The leisure centre, including the pool, jacuzzi, and steam room, adds to the value, offering a pleasant and quiet experience. Friendly staff contribute positively to the experience.
However, several areas show a need for improvement. The gym equipment is described as aging, with some pieces rusty and not functioning properly, prompting calls for better maintenance. The gym area is noted as cramped, with a low ceiling impacting certain exercises. Additionally, the swimming pool and associated areas have been critiqued for having mouldy ceilings, broken sinks, and needing a general overhaul. Despite these points, the opportunity to have access to such leisure facilities is appreciated by guests, highlighting it as a key attraction of the hotel.
Pool
Mercure Bolton Georgian House Hotel offers a range of leisure facilities, with the swimming pool being a highlight for many guests. Despite mixed reviews, several visitors found the pool to be of good size, clean, and an enjoyable part of their stay, offering a relaxing retreat after a long journey. The pool area includes additional amenities such as a hot tub, sauna, and steam room, appreciated by guests for adding to the overall experience. Families particularly enjoyed the pool for its warmth and calm atmosphere. That said, there are frequent mentions of maintenance issues and concerns about cleanliness, suggesting the facilities could benefit from some tender loving care and modern updates. The closure of the pool on some occasions has been a disappointment to guests, particularly those who paid extra for pool access. While the hotel's leisure options are generally well-received, the need for improvement in upkeep and accessibility has been a consistent point in guest feedback.
Family
The Mercure Bolton Georgian House Hotel offers a welcoming environment for families, making it an ideal choice for short breaks and family gatherings. Families appreciate the spacious and comfortable family rooms, which come in various sizes to cater to different needs, allowing guests to feel at ease during their stay. While some rooms are noted to be dated, the cleanliness and layout of the hotel receive positive remarks.
Children particularly enjoy the pool, which stands out as a highlight for younger guests, providing fun and leisure during their stay. The hotel's amenities, including the gym and leisure facilities, add to the overall appeal for families looking for an active getaway. The hotel's dog-friendly policies further enhance its suitability for family visits, accommodating not only children but also furry family members.
The location of the hotel is praised for its convenience and tranquility, contributing to a peaceful stay. Although there are mixed comments regarding room size and some issues with dust, the hotel's efforts in arranging rooms close together for group stays and its helpful staff are acknowledged. Overall, the Mercure Bolton Georgian House Hotel emerges as a solid option for families seeking a comfortable stay with enjoyable activities for kids.
3 Star
Mercure Bolton Georgian House Hotel offers a stay that blends value for money with comfort, making it an appealing choice for budget-conscious travelers looking for a three-star experience. Guests often remark that the hotel provides an acceptable standard across its facilities and services, largely matching expectations for its star rating. Although some describe the hotel as dated and in need of a refresh, which could potentially elevate it beyond its current classification, it nevertheless offers a commendable experience.
Despite some critiques regarding its aged appearance and the dining atmosphere, many guests found their stays enjoyable and the overall experience satisfactory. The breakfast selection was particularly praised, exceeding typical offerings for a hotel in its category. Rooms are acknowledged as small yet sufficient, with comfortable beds enhancing the comfort during visits.
In summary, Mercure Bolton Georgian House Hotel delivers solid value, aligning well with its budget-friendly pricing. While the property reflects the expected attributes of a three-star establishment, a few aspects warrant attention for future improvements. Overall, it remains a favorable choice for those seeking practicality and comfort without breaking the bank.
Business
Mercure Bolton Georgian House Hotel is a spacious and versatile destination for business travelers. Its extensive facilities make it an ideal venue for conferences and social events. Well-situated for local work, the hotel offers a good value-for-money experience, particularly with bar drinks and room rates. Guests appreciate the decent-sized carpark and the friendly, helpful reception staff. Although the property requires some refurbishment, function rooms are already receiving upgrades, enhancing its appeal as a business venue that is not overly expensive. Overall, the hotel serves as a practical choice for those on business trips.
Accessible
Mercure Bolton Georgian House Hotel is notably accommodating for guests with disabilities, offering accessible facilities that cater to a range of needs. Many guests have praised the hotel for its very accessible rooms, which are clean, well-presented, and comfortable. There is particular appreciation for the bathrooms, which feature walk-in showers specifically designed for disabled access. The hotel's staff is attentive and responsive to guest requirements, with reception personnel going out of their way to ensure that a suitable room is provided for those requiring special accommodations. Although the lift is described as small and may pose challenges, overall, the hotel's disabled access is considered good, especially for wheelchair users. Additionally, the hotel provides reasonable access to the motorway network, adding convenience for those traveling by car. Overall, the hotel combines friendly service with facilities that support a comfortable and accessible stay for guests with disabilities.
Dog Friendly
Nestled in Bolton, the Mercure Bolton Georgian House Hotel is a wonderful destination for travelers accompanied by their beloved canine companions. The hotel stands out for its genuine dog-friendly atmosphere, making visitors feel welcome and comfortable with their pets. With a policy that not only allows dogs but warmly embraces them, guests are often delighted to find such accommodating surroundings, particularly when dogs are allowed to join their owners in the bar area. Staff members across the hotel, including reception and bar areas, are praised for their friendliness and helpfulness, ensuring that both guests and their dogs are well cared for during their stay. As a haven for dog owners, guests readily express their eagerness to return, appreciating the combination of hospitality and pet-friendly facilities that make for an enjoyable visit.
Yes, Mercure Bolton Georgian House Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Mercure Bolton Georgian House Hotel.
Yes, Mercure Bolton Georgian House Hotel welcomes dogs.
No, parking facilities aren't available at Mercure Bolton Georgian House Hotel.
Yes, Mercure Bolton Georgian House Hotel has a gym.