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Summary of reviewsRivington Lodge, strategically located just off the M61, is a favored stopover point for travelers, particularly those on long journeys between Scotland and England. The lodge's proximity to a service station equipped with a variety of food outlets, including Burger King, Subway, Starbucks, Greggs and a 24-hour Spar shop, adds to its convenience. Ample free parking further enhances its appeal for those driving. While some travelers noted difficulties reaching the lodge from the opposite side of the motorway, many appreciated its quiet environment and found it ideal for a quick rest, especially when on business trips near Bolton and Wigan.
Guests have noted that the lodge offers spacious, modern rooms that are clean and cozy with well-maintained and pleasant bathrooms. New carpets, fresh bedding and amenities such as tea and coffee facilities contribute to a comfortable stay. Many guests found the rooms warm, well-equipped with storage and desk space and quiet during the night. However, there are occasional inconsistencies in cleanliness and maintenance with some rooms showing signs of wear and tear such as dampness, mold and issues with facilities.
Cleanliness at Rivington Lodge generally receives mixed reviews. While some guests reported exceptionally clean rooms with comfortable beds and well-maintained bathrooms, others encountered issues like dust, stains and unpleasant odors. Despite these variances, many appreciated the efforts of the cleaning staff when rooms were spotless.
The staff at Rivington Lodge have left guests with mixed impressions. Numerous visitors found the staff friendly, helpful and courteous, often highlighting specific instances of excellent service. However, others reported unhelpful, rude and unprofessional behavior, particularly from the Spar shop and reception staff, suggesting a need for improved customer service training.
Rivington Lodge offers complimentary Wi-Fi, which generally works well, although there are occasional issues with connectivity and availability in the reception area. For the most part, the free Wi-Fi meets the basic needs of travelers.
The parking at Rivington Lodge is seen as a significant advantage with guests appreciating the large, convenient and free parking lot. Despite this, some faced challenges with registration and received parking fines, indicating room for improvement in the parking management system.
The beds at Rivington Lodge receive varied feedback. Many guests praised the comfort and cleanliness of the bedding, describing the beds as nice and cozy. However, there were issues reported with hard, uncomfortable mattresses and cleanliness concerns such as stained bed sheets and damp beds.
In summary, Rivington Lodge offers a strategically located, budget-friendly option for travelers with spacious, comfortable rooms and ample free parking being standout features. However, inconsistencies in cleanliness, maintenance and customer service may affect the overall experience. Show more
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5.9
Rated
Location
Located conveniently just off the M61, Rivington Lodge is a favored stopover point for travelers on the road, especially those traversing between Scotland and England. The lodge's position on a service station means guests have easy access to a variety of food outlets, such as Burger King, Subway, Starbucks, Greggs and a large Spar shop that's open 24 hours. There's ample free parking, making it a practical choice for those driving.
While the location offers excellent convenience for road travelers, some guests noted it took extra effort to reach when coming from the opposite side of the motorway, adding about 6 miles to their journey. The lodge is also well-placed for business trips with several mentions of its proximity to Bolton and Wigan.
Some guests found the location quiet and ideal for a quick rest, while others found it less desirable due to the surrounding HGV park and the occasional difficulty with navigation, largely attributed to outdated or incorrect postcodes. Despite these minor inconveniences, many found the geographic location ideal for their travel needs, appreciating the overall value and ease of access.
For visitors planning overnight or short stays, Rivington Lodge stands out as a comfortable and satisfactory option with its primary advantage being the strategic location along the motorway, making it a practical choice for travelers looking for a simple, no-fuss accommodation.
Rooms
Rivington Lodge offers a mixed bag of experiences when it comes to room quality, but there are several positives worth noting. Many guests have appreciated the spacious, modern rooms, which offer a clean and tidy environment. The showers and bathrooms have received commendations for being pleasant and modern with some rooms featuring rainfall showers and ample space. New carpets and fresh bedding contribute to a comfortable stay and amenities like tea and coffee facilities are available in the rooms.
The hotel's rooms are generally described as big and cozy with good-sized bathrooms that are well maintained. Guests also found the rooms to be warm and equipped with good storage and desk space, while the overall ambiance was considered cozy and quiet at night.
Despite these strengths, there are recurring issues with cleanliness and maintenance. Some guests reported dampness, mold and strong odors in certain rooms. Inconsistent cleaning practices, stains and marks on the walls, as well as occasional issues with the facilities like cracked basins, broken doors and faulty showers, were noted by several guests. Additionally, some areas of the hotel appear worn out with peeling paint and old furniture needing replacement.
A consistent theme is the need for better maintenance and a more rigorous cleaning schedule. While the rooms can be a good value for the price, improvements are needed to address the negative aspects cited by guests.
In summary, Rivington Lodge provides large, modern and comfortable rooms at a budget-friendly price, but potential visitors should be aware of the inconsistent cleanliness and upkeep issues that might affect their stay.
Beds
Rivington Lodge offers a diverse experience when it comes to the comfort and cleanliness of its bedding. Many guests have praised the beds for being comfortable with some describing them as nice and cozy, leading to a pleasant night's rest. Clean and comfortable bed linen further enhances the stay, making some rooms feel welcoming and inviting.
However, there are significant inconsistencies with the bedding that cannot be overlooked. Issues range from hard and uncomfortable mattresses to beds that are outright dirty or damp. Numerous reports of stained and dirty bed sheets with some even mentioning stained mattresses and visible springs, paint a concerning picture. Instances of single pillows and thin, hard pillows also detract from the overall comfort.
Moreover, cleanliness issues extend beyond the beds with reports of cobwebs in rooms and unmade beds for additional guests. The sofa bed has repeatedly been singled out for being uncomfortable and stained, adding to the need for consistency in housekeeping standards.
While there are certainly comfortable aspects to the beds at Rivington Lodge, the inconsistent quality and cleanliness standards suggest that experiences may vary significantly from room to room.
Cleanliness
Rivington Lodge has received a wide range of reviews from its guests regarding cleanliness. While some visitors reported exceptionally clean and tidy rooms with comfortable beds and well-maintained bathrooms, others encountered significant issues. Positive feedback included clean, spacious and modern rooms and the provision of necessary toiletries in the bathrooms. Guests appreciated the efforts of the cleaning staff when rooms were spotless.
However, many noted areas requiring improvement. Several guests found their rooms to be dusty and dirty with stained carpets and bedding and mold in the bathrooms. There were numerous mentions of an unpleasant odor throughout the hotel and unclean facilities, such as showers with grime and cobwebs and toilets that had not been properly cleaned. Inconsistent cleaning practices were a recurring complaint with some rooms not serviced during the entire stay.
Despite the presence of some well-kept areas, Rivington Lodge frequently fell short in maintaining consistent cleanliness standards across all rooms and common areas. Guests suggested a need for better cleaning protocols and thorough maintenance to address the issues reported.
Staff
Rivington Lodge guests report a mixed experience with the staff, emphasizing both extreme positives and negatives. While some guests found the staff very friendly, helpful and courteous and highlighted specific instances of kindness and thorough cleaning efforts, many others had significant complaints. The staff, particularly those at the Spar shop and reception, were often described as rude, unhelpful and lacking basic customer service skills. Issues such as poor reception management, long wait times and having to check in through the Spar shop instead of a dedicated hotel desk were frequently mentioned. There were also instances of unprofessional behavior, including shouting and a lack of empathy. Despite some positive interactions, the overall impression of the staff suggests a need for improved training and consistency in service quality.
Wi-Fi
Rivington Lodge offers complimentary Wi-Fi, which many guests found to work well. Although the free Wi-Fi is generally appreciated and described as decent, there are inconsistencies in its availability and performance. Specifically, it seems there is no Wi-Fi provided in the reception area and some guests encountered issues with registering their car for Wi-Fi access. Despite these occasional problems, the overall sentiment is that the free Wi-Fi meets basic connectivity needs for most travelers.
Parking
At Rivington Lodge, the parking situation elicited mixed feedback from guests. On the positive side, many appreciated the free parking available for hotel guests, describing the parking lot as large, convenient and offering plenty of spaces. This free amenity was noted to be a good deal considering the overall stay.
However, several guests faced issues with parking fines, particularly related to registration problems and confusion with the one-way system. There were recurrent mentions of parking fines that had not been resolved, creating a significant point of dissatisfaction for some visitors. In addition, difficulties with key cards prevented easy access to the parking area for some guests.
A notable point of interest is the hotel's location near motorway services, which seemed to cause confusion for some regarding its exact placement. Despite this, for those who did manage to navigate the system, the free and ample parking was a welcome feature.
No, Rivington Lodge doesn't have any pool.
No, a spa isn't available at Rivington Lodge.
No, Rivington Lodge doesn't allow dogs.
Yes, parking facilities are available at Rivington Lodge.