B&B Hotel Borgaro Torinese
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Summary of reviewsB&B Hotel Borgaro Torinese is largely well-received by guests for its prime location, especially its close proximity to Turin's Caselle Airport and convenient public transport options. The hotel is strategically positioned for easy access to various points of interest such as Venaria Reale, Juventus Stadium, local supermarkets and restaurants, making it an excellent choice for travelers looking to balance peaceful surroundings with accessibility to city attractions.
The breakfast experience is appreciated for its variety, quality and reasonable pricing with guests enjoying an extensive buffet that features both sweet and savory options. The breakfast room itself is bright and airy, serviced by friendly and attentive staff, although there are some suggestions for improvement in terms of variety and replenishment during peak times.
Dining options at the on-site restaurant are well-regarded with guests praising the quality and value of dishes such as the cheese and salami platter and fish offerings. However, some critiques include aversion to the pizza and occasional closures of the restaurant. Nearby dining alternatives provide additional convenience for guests seeking variety.
Rooms at the hotel are described as spacious, clean and comfortable with modern designs especially on renovated floors. However, older rooms receive mixed reviews due to outdated decor, maintenance issues and occasional cleanliness concerns. Soundproofing and lighting could also be improved.
Cleanliness is generally well-rated with many guests highlighting the cleanliness of rooms and common areas. Yet, some areas like older rooms and bathrooms do require attention for a more consistent experience.
Staff interactions are predominantly positive with guests commending the team's friendliness, professionalism and helpfulness. Occasional issues with staff responsiveness and problem-solving are noted, but these instances are relatively few compared to the overall positive feedback.
The free Wi-Fi service is satisfactory, offering good coverage and functionality, though some guests find the connection occasionally weak.
The hotel’s spa, though well-reviewed for its serene environment and value, suffers from frequent closures and communication issues regarding availability. Guests are advised to confirm the operational status of these facilities before booking.
The gym is appreciated for its presence but is often described as small and lacking in equipment, which could benefit from updates and better maintenance.
The family-friendly environment is praised with spacious family rooms and child-friendly facilities contributing to a comfortable stay for families and even travelers with pets.
Beds receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, while some critique the hardness of beds and quality of pillows.
Overall, B&B Hotel Borgaro Torinese provides a good value for travelers, especially those in transit or exploring Turin and its surroundings, despite some areas needing enhancement to fully meet its four-star promise.
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The breakfast experience is appreciated for its variety, quality and reasonable pricing with guests enjoying an extensive buffet that features both sweet and savory options. The breakfast room itself is bright and airy, serviced by friendly and attentive staff, although there are some suggestions for improvement in terms of variety and replenishment during peak times.
Dining options at the on-site restaurant are well-regarded with guests praising the quality and value of dishes such as the cheese and salami platter and fish offerings. However, some critiques include aversion to the pizza and occasional closures of the restaurant. Nearby dining alternatives provide additional convenience for guests seeking variety.
Rooms at the hotel are described as spacious, clean and comfortable with modern designs especially on renovated floors. However, older rooms receive mixed reviews due to outdated decor, maintenance issues and occasional cleanliness concerns. Soundproofing and lighting could also be improved.
Cleanliness is generally well-rated with many guests highlighting the cleanliness of rooms and common areas. Yet, some areas like older rooms and bathrooms do require attention for a more consistent experience.
Staff interactions are predominantly positive with guests commending the team's friendliness, professionalism and helpfulness. Occasional issues with staff responsiveness and problem-solving are noted, but these instances are relatively few compared to the overall positive feedback.
The free Wi-Fi service is satisfactory, offering good coverage and functionality, though some guests find the connection occasionally weak.
The hotel’s spa, though well-reviewed for its serene environment and value, suffers from frequent closures and communication issues regarding availability. Guests are advised to confirm the operational status of these facilities before booking.
The gym is appreciated for its presence but is often described as small and lacking in equipment, which could benefit from updates and better maintenance.
The family-friendly environment is praised with spacious family rooms and child-friendly facilities contributing to a comfortable stay for families and even travelers with pets.
Beds receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, while some critique the hardness of beds and quality of pillows.
Overall, B&B Hotel Borgaro Torinese provides a good value for travelers, especially those in transit or exploring Turin and its surroundings, despite some areas needing enhancement to fully meet its four-star promise.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
About B&B Hotel Borgaro Torinese
License: 001028-ALB-00001, IT001028A1RKQOQNMZ
Guest Reviews
Location
The hotel is perfectly suited for visitors with various needs, from business travelers to sports enthusiasts planning to visit the nearby Juventus Stadium. The area around the hotel is peaceful and serene, offering a quiet retreat just minutes from the city's hustle and bustle. Guests also appreciate its closeness to Venaria Reale and the shopping conveniences offered by nearby supermarkets, restaurants and bars.
While the hotel is somewhat removed from central Turin, the accessible public transportation options compensate for this distance, allowing visitors to experience Turin's attractions without the hassle of city driving. For those passing through or looking to avoid city traffic, its proximity to major roads and the highway adds to its appeal.
Guests particularly commend the hotel for providing clean, comfortable rooms and the convenience of having free parking and high-quality facilities. Overall, the exceptional location near the airport and various key points around Turin makes it a favored stop for numerous travelers.
Breakfast
Positive feedback also highlighted the bright and airy breakfast room, as well as the friendly and professional staff who ensured that the buffet was well-stocked and replenished regularly. Some specific mentions included the excellence of the bread and the availability of a range of hot options.
However, not all reviews were favorable. Some guests felt that breakfast could be richer and more varied. Issues such as the presence of chemical fruit juice, limited cereal choices and a lack of Greek yogurt were noted. A few reviews mentioned that items were often not replenished when large groups had eaten and there were comments about insufficient options for those with dietary restrictions. Several guests felt the cost was high relative to the quality and variety offered, especially when breakfast was not included in the room rate.
Despite these criticisms, the general consensus leans towards a positive experience with many guests enjoying a good and filling start to their day at B&B Hotel Borgaro Torinese.
Dinner
Despite some instances of closures due to events or unavailability, the feedback remains largely positive, highlighting the restaurant as a brilliant choice for dinner. However, some guests suggest avoiding the pizza from the menu. If looking for alternatives, the nearby Du Village restaurant, just 300 meters away, is recommended for authentic Piedmontese cuisine. Additionally, there are several cafes, restaurants, burger places and pastry shops in the vicinity for guests seeking variety.
Overall, the internal restaurant at B&B Hotel Borgaro Torinese stands out as a very good option with some culinary highlights and the convenience of dining within the hotel premises.
Rooms
Despite the many favorable comments, there are mixed reviews regarding older rooms, which are noted to be less well-maintained, outdated and sometimes smelling of cigarette smoke. Lighting in some rooms is found to be dim and room facilities like air conditioning and bathrooms occasionally need attention. Noise can be an issue, as some rooms lack soundproofing.
Balconies, although present in certain rooms, have been remarked upon for being dirty and poorly maintained. Additionally, carpets in older rooms show wear and tear, contributing to a dated feel in parts of the hotel. Overall, while the hotel does have a range of room qualities, from standard to superior and executive, it is clear that the updated and modern rooms provide a more consistent and pleasant experience for guests.
Beds
Guests often appreciated the spaciousness and cleanliness of the beds and rooms, highlighting that they slept very well and enjoyed the high-quality bedding. Descriptive terms such as "dreamy duvet" and "luxurious" contribute to the overall impression that the hotel provides a restful night's sleep.
However, there were a few detracting comments. Some guests found the beds to be "slightly hard" or "firm," while others encountered issues with the cleanliness and comfort of their bed linens. A few reviews pointed to uncomfortable pillows, describing them as "thin" or "terrible," and mentioned that the bedding could feel either too hard or too dusty at times.
Overall, the comfort level seemed to vary among guests with many praising the beds and others noting room for improvement. Despite the occasional critique, the consensus leans towards the beds being a decent feature of the hotel for achieving a good night's rest.
Cleanliness
However, a significant number of reviews indicate areas where the hotel's cleanliness falls short. There are mentions of old, worn-out and dusty elements in rooms with specific complaints about carpets, curtains and balconies needing attention. Bathrooms, in particular, receive frequent criticism with reports of dirt under toilet seats, limescale marks and general uncleanliness.
Maintenance issues such as dust, hair and stains in various areas, including dirty tables in the restaurant, add to the mixed impressions. While housekeeping is noted for its frequent room maintenance, some guests still found inadequacies in cleaning standards, indicating that the effort did not always meet the expected 4-star hotel level.
In summary, while the B&B Hotel Borgaro Torinese earns high marks for cleanliness from many patrons, there are notable recurring issues that suggest inconsistent housekeeping and maintenance practices, particularly regarding older furnishings and bathroom hygiene.
Staff
Room cleanliness and professionalism are often highlighted and the staff’s English proficiency is noted as competent and multilingual. The 24-hour reception is appreciated and interactions with the front desk are frequently described as positive with staff members being attentive, smiling and always ready to assist. The breakfast experience also receives commendations with the breakfast staff being deemed friendly and perfect in their service.
However, a few reviews cite instances of staff being inattentive, unresponsive or even rude. Issues such as failure to call a taxi, lack of compensation for faulty air conditioning and ineffective problem-solving are mentioned. Despite these occasional negative experiences, the overwhelming consensus is one of professionalism and warmth from the staff, who strive to ensure a pleasant stay for their guests.
Wi-Fi
Spa
However, the management of the spa is not handled directly by the hotel, leading to some communication issues about availability and hours of operation. Many guests faced disappointment due to the frequent closure of the spa and pool for repairs or, notably, due to COVID-19 restrictions. These closures were not always disclosed in advance, resulting in unmet expectations for those who booked the hotel specifically for its advertised wellness facilities.
When available, the amenities such as the pool and the affiliated spa require an additional fee, which some guests noted is reasonable at 5 euros for pool access, albeit a higher charge is applied for the spa. It is advisable for potential visitors to confirm the operational status of these facilities before booking to avoid any inconvenience.
Gym
Family
4 Star
While the rooms were generally clean and commodious, they seemed small and lacking in the luxurious touches associated with a four-star rating. Some guests pointed out limited amenities, further questioning the hotel's four-star status. Others noted the lack of insulation and pointed out specific issues such as running out of herbal teas, which they found unbelievable for a hotel of this supposed caliber.
Guests' expectations for a more premium experience weren't met with the hotel described as feeling dated and not living up to its advertised star rating. This has led many to conclude that B&B Hotel Borgaro Torinese is more accurately rated as a three-star hotel at best. Despite some positive mentions of the hotel's clean rooms, the overall consensus is that it does not quite fulfill its four-star promise.
Business
Honeymoon
Romantic
Dog Friendly
No, B&B Hotel Borgaro Torinese doesn't have any pool.
Yes, a spa is available at B&B Hotel Borgaro Torinese.
Yes, B&B Hotel Borgaro Torinese welcomes dogs.
No, parking facilities aren't available at B&B Hotel Borgaro Torinese.
Yes, B&B Hotel Borgaro Torinese has a gym.
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