Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMoxy Boston Downtown excels in its prime, central location, ideal for exploring Boston's attractions like Boston Common and Chinatown. Proximity to public transit, theaters and a vibrant neighborhood filled with restaurants and shopping options adds to its allure for both leisure and business travelers. The stylish décor and modern, comfortable rooms further enhance the stay experience.
The hotel's breakfast receives mixed feedback. Many enjoy the good taste and quality of items like waffles and coffee and appreciate the free breakfast donuts and discount vouchers. The grab-and-go option is popular, although there are suggestions for broader dietary options, better quality and earlier availability. Dinner reviews also indicate enjoyment of the food and drinks at the bar, but guests note limited choices, lack of healthy options and inconsistent service quality.
Rooms, though described as small and lacking adequate storage, are praised for their cleanliness, modern design and city views. Despite space constraints, they are equipped with necessary amenities, albeit some guests mention noise issues and occasional malfunctioning appliances. The hotel's common areas maintain a fun, contemporary vibe with amenities like a nice bar and free coffee.
Cleanliness is a strong suit at Moxy Boston Downtown, frequently highlighted by guests for the spotless rooms and bathrooms. Public areas and hallways also maintain a high standard of cleanliness, contributing to a pleasant environment.
The staff at Moxy Boston Downtown is exceptionally friendly and accommodating, enhancing guest experience with their professional service and helpful demeanor. Positive interactions are common and the check-in process is often smooth and efficient.
WiFi at the hotel is generally reliable and fast with minor connectivity issues occasionally reported in certain areas like the rooftop. Most guests find the internet service satisfactory for their needs.
Parking is a mixed experience. Some guests find nearby garage options convenient, but others face challenges with availability, lack of valet service and high costs.
The comfort level of the beds is a standout feature with many guests praising their coziness, although some note thin comforters and occasional firmness. Cleanliness overall enhances the sleeping comfort.
This four-star establishment provides a unique, vibrant vibe with commendable views and a welcoming staff, justifying its relatively higher price for many guests. While it maintains a modern and clean atmosphere, some guests feel it aligns more closely with three-star standards or even a hostel experience.
For business travelers, the hotel offers meeting spaces and a business lounge, although the lack of in-room desks and potential noise could be drawbacks. Despite this, the overall experience at Moxy Boston Downtown remains positive, making it a favorable choice for a dynamic stay in Boston's heart. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Theater View, Guest room, 1 Queen, City viewThis room features a panoramic city view. A 49-inch TV with casting capabilities and floor-to-ceiling windows are provided as well. A bathroom with a walk-in rain shower is included. Complimentary WiFi is provided.
Center Stage, Guest room, 1 Queen, City viewThis room features a city view. A 49-inch TV with casting capabilities and floor-to-ceiling windows are provided as well. A bathroom with a walk-in rain shower is included. Complimentary WiFi is provided.
Backstage, Guest room, 1 QueenThis room features a 49-inch TV with casting capabilities and floor-to-ceiling windows are provided as well. A bathroom with a walk-in rain shower is included. Complimentary WiFi is provided.
River View, Guest room, 1 QueenThis room features a view of the Charles River. A 49-inch TV with casting capabilities and floor-to-ceiling windows are provided as well. A bathroom with a walk-in rain shower is included. Complimentary WiFi is provided.
Wicked Awesome view, Corner roomThe double room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features parquet floors, heating, a flat-screen TV with cable channels and city views. The unit offers 1 bed.
Center stage Queen Room with City View - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as city views. The unit offers 1 bed.
Backstage Queen Room - Hearing AccessibleThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. This double room has parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with River View - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as river views. The unit offers 1 bed.
Backstage, Guest room, 1 Queen -Mobility Accessible w/ Roll-in Shower)The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Center Stage Queen Room with City View and Roll-In Shower - Mobility AccessibleProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as city views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Moxy Boston Downtown boasts an exceptional location, earning high praise from guests for its central setting in the heart of the city. The hotel is ideally situated for exploring Boston's key attractions with Boston Common, Chinatown and numerous downtown spots within easy walking distance. The proximity to the Wang Theater and other entertainment venues makes it a prime choice for theater-goers. Guests also appreciate the hotel's closeness to public transit, which provides convenient access to various parts of the city.
The area around Moxy Boston Downtown is bustling with restaurants, shopping options and landmarks, making it an excellent base for both leisure and business travelers. Moreover, many have noted the hotel's stylish decor and comfortable rooms, adding to the overall positive experience. Whether visiting for a Boston Marathon weekend or simply to explore the historic cityscape, the Moxy's location is frequently lauded as perfect and central, contributing significantly to its appeal.
Breakfast
At Moxy Boston Downtown, breakfast receives a mixed bag of reviews with many guests highlighting enjoyable aspects. Positive feedback often mentions that breakfast was good, delicious and a satisfying way to start the day. Guests appreciated the taste and quality of items like the waffles and tater tots with cheese and Moxy sauce, as well as the excellent coffee and sandwiches.
Some guests enjoyed the free breakfast donuts and the courtesy of discount vouchers for breakfast or free drinks, which added a nice touch to their stay. The selection of breakfast items was also praised with comments about a great variety and selection of dishes, making it a very good value. Additionally, the grab-and-go option seems to have been a hit with some morning diners.
However, some areas could use improvement. Some reviewers found the breakfast options limited, particularly for those with dietary restrictions like gluten allergies. There were mentions of the breakfast being overpriced and mediocre for some with specific criticism about the food quality being cold or impersonal. Operational hours also posed a problem for early risers, as breakfast often wasn't available until later in the morning, around 9 or 10 am, which many guests found inconvenient.
Overall, while the breakfast experience at Moxy Boston Downtown has many positive aspects, there are areas where enhancements could further elevate guest satisfaction.
Dinner
The dinner experience at Moxy Boston Downtown's bar has garnered mixed reviews from guests. On the positive side, many guests enjoyed the food and drinks, often describing them as very good. The bar served great food and drinks and the snacks or light meals were appreciated for their quality.
However, several aspects of the dining experience left room for improvement. The bar had a limited range of food options with no food available after 10pm. Health-conscious guests noted the lack of healthier menu options. The service at the bar also received criticism for being slow. Additionally, the quality of the food received mixed feedback with some guests finding the bar food pretty terrible and others enjoying their bites and snacks.
Overall, while the drinks and some of the food options were praised, the limited choices and inconsistent quality highlighted areas that could enhance the dining experience at Moxy Boston Downtown.
Rooms
The guest reviews for Moxy Boston Downtown largely highlight that the rooms are very small, often described as tiny and cramped. While the compact room size is a frequent point of contention, many guests found the rooms to be clean, modern and well-designed. Despite the limited space, the rooms are equipped with necessary amenities and provide good views of the city. However, there is a notable lack of storage space with no closets or fridges being a common complaint.
Guests appreciate the trendy and stylish decor and the cleanliness of the rooms, which are cleaned daily. The modern feel of the hotel is complemented by practical layouts and comfortable beds, though some found the beds to be smaller or less comfortable than expected. Noise can be an issue with several mentions of thin walls and external noise intruding into the rooms. There were also sporadic complaints about malfunctioning amenities like heaters and issues with air conditioning.
The common areas of the hotel win praise for their vibe with mentions of a nice bar and free coffee. Some guests enjoyed the high-up rooms for their quietness and escape from city noise. Additionally, positive notes include the hotel's fun atmosphere and good city views from certain rooms. However, the overall consensus is that while the rooms provide a fresh, minimalist and modern experience, the tight space and lack of home comforts might not justify the price for some travelers.
Beds
When staying at the Moxy Boston Downtown, guests frequently highlight the comfort of the beds. Many found the beds to be incredibly comfortable, often describing them as cozy and even comparing the softness to a cloud. The bedding generally received positive feedback, although some guests noted the thinness of the comforters and occasionally the firmness of the mattresses. Cleanliness of the rooms added to the overall comfort, enhancing the sleeping experience. While the majority of guests were pleased with the comfort levels, a few reviews pointed out issues with bed sizes and occasional discomfort. Despite these few critiques, most visitors left satisfied with the restful sleep provided by the hotel's beds.
Cleanliness
Moxy Boston Downtown showcases a high standard of cleanliness, consistently receiving positive remarks from guests. Many reviewers emphasized that the rooms were very clean with some describing them as spotlessly clean and sparkling. The bathrooms also received specific mentions for being well-maintained and completely clean.
Guests appreciated the good housekeeping services, highlighting the competence and friendliness of the cleaning staff, including specific praise for individual housekeepers. The public areas, including hallways and restrooms, were consistently noted as clean and well-kept, further contributing to the overall pristine environment of the hotel.
Though there were a few isolated comments mentioning unclean rooms and specific cleanliness issues such as trash and dust piles, these were exceptions rather than the norm. In general, the cleanliness of Moxy Boston Downtown significantly contributed to a comfortable and pleasant stay for guests, complementing the hotel's stylish and modernized décor.
Staff
Moxy Boston Downtown boasts an exceptionally friendly and accommodating staff, consistently noted for their helpfulness and kind demeanor. Guests frequently highlight the welcoming atmosphere with staff going out of their way to ensure a pleasant stay. The check-in process is often described as smooth and pleasant, contributing to the overall positive experience. Some specific staff members, such as the cleaner ShuYi, have been praised for their amazing service and friendliness. Additionally, reception and housekeeping teams receive high marks for their competence and attentiveness, adding to the hotel's vibrant and fun ambiance.
While most interactions with the hotel's staff are positive, there are occasional mentions of unfriendliness and inattentiveness, particularly involving some front desk staff members during check-in and check-out. Despite these isolated incidents, the general consensus is that the staff is a significant asset to Moxy Boston Downtown with many guests appreciating their courteous and professional service. Overall, the staff at Moxy Boston Downtown is celebrated for creating a welcoming and enjoyable environment, making it a standout feature of this trendy hotel.
Wi-Fi
The wifi at Moxy Boston Downtown has received generally positive feedback from guests. Many commend the internet for being good, reliable and stable. Numerous reviews highlight the super fast internet speed, describing it as excellent and great, contributing to a seamless online experience. Guests particularly appreciate the consistent WiFi quality throughout their stay.
However, there have been a few mentions of issues, noting that the WiFi on the rooftop doesn’t work and that some connectivity could be improved. Despite these minor setbacks, the overall sentiment towards the hotel’s WiFi remains favorable with most guests reporting a satisfactory and efficient internet connection.
Parking
The parking situation at Moxy Boston Downtown has received mixed reviews with some guests finding it convenient while others faced challenges. Many guests appreciated the unlimited in-and-out privileges at nearby garages and found the parking facilities to be good and close to the hotel. The recommended garage on Stuart St was especially noted for its convenience. However, several reviews pointed out the limited parking availability and the absence of valet service at the hotel, which added to the inconvenience. Some guests also highlighted the high cost of parking and difficulty in locating the parking facilities. Overall, while some guests had a satisfactory experience with parking, others faced significant issues, including a lack of parking options and confusing instructions.
4 Star
Nestled in a fantastic location, Moxy Boston Downtown provides guests with convenient access to the best that Boston has to offer. The views from the hotel are truly commendable, contributing to its appeal as a highly recommendable destination. Guests frequently praise the friendly and welcoming staff, creating an inviting and pleasant atmosphere throughout their stay.
The hotel's unique vibe, characterized by a great ambiance including pleasant music and a lovely scent, further enhances the guest experience from the moment they arrive. The rooms, while practical, offer nice bathrooms and uphold a clean environment.
While some guests perceive the pricing to be on the higher side, many feel the experience justifies the cost, applauding the property for its four-star amenities and services. Despite occasional feedback comparing the stay to that of a three-star establishment or even likening it to a hostel, the overall sentiment leans positive, emphasizing the hotel's modern atmosphere and good value.
In summary, Moxy Boston Downtown delivers a solid mix of quality, comfort and excellent location, making it a favorable choice for travelers seeking a vibrant and dynamic stay in the heart of Boston.
Business
Moxy Boston Downtown offers a range of business amenities and services that cater well to business travelers. The hotel provides versatile meeting spaces and a business lounge, making it a suitable choice for business meetings and collaborations. Additionally, the gym is well-equipped, which can be a good option for travelers looking to stay active during their stay.
However, it's worth noting that some guests found the absence of a desk in the room to be a drawback for working effectively. Noise levels might also be a consideration, as the reviews mention that the ambiance can be a bit noisy. While the hotel is good for business travel overall, there are suggestions that other hotels might offer a more conducive environment for those specifically on business trips.
No, Moxy Boston Downtown doesn't have any pool.
No, a spa isn't available at Moxy Boston Downtown.
Yes, Moxy Boston Downtown welcomes dogs.
Yes, parking facilities are available at Moxy Boston Downtown.