Pennyweight Hotel Boston, Curio Collection by Hilton
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Summary of reviewsOnyx Boston Downtown enjoys a stellar reputation for its exceptional location and modern, stylish accommodations. Situated right next to North Station and TD Garden, the hotel offers guests unparalleled convenience for attending events or exploring iconic Boston attractions such as Quincy Market, Faneuil Hall and the Freedom Trail. Proximity to numerous bars, restaurants and cafes means dining options are plentiful, making it easy for visitors to enjoy the vibrant downtown experience. The hotel's central location also provides easy navigation of the city, either on foot or via nearby subway stations, offering direct routes to the airport as well.
The rooms at Onyx Boston Downtown are noted for their modern decor, cleanliness and comfort with cozy beds and stylish interiors, though some guests mentioned that the rooms felt a bit small and dark and lacked essential amenities like coffee makers and microwaves. Despite occasional issues with noise and outdated furnishings, the rooms are generally appreciated for their chic design and cleanliness.
The staff, often described as friendly, helpful and attentive, have left a positive impression on many guests, who appreciated the smooth and efficient check-in and check-out processes. Although there were isolated instances of less-than-ideal interactions, the predominant sentiment highlights the staff's friendliness and professionalism.
The hotel is praised for its cleanliness with many guests noting the immaculate condition of their rooms and common areas. However, some sporadic lapses in housekeeping did occur, indicating a need for more consistent attention to detail.
Onyx Boston Downtown has a dog-friendly policy, which has been a significant plus for guests traveling with pets. Special amenities such as provided food and water bowls make stays convenient and comfortable for both pets and their owners.
On the downside, the complimentary breakfast has received mixed reviews. While some guests appreciated the inclusion of a continental breakfast, others found it lacking in variety and quality. The breakfast area’s limited seating and occasional issues with replenishment were also noted.
The fitness amenities, comprising a basic off-site gym which is available for a fee, were found wanting. Guests cited lack of equipment and a less-than-inviting atmosphere as key drawbacks.
Parking at the hotel is another point of contention. Although valet service is available, it comes at a steep cost and limited pre-arrival information about parking options has left many guests dissatisfied.
Despite these minor drawbacks, Onyx Boston Downtown remains a highly valued choice for both business and leisure stays due to its prime location, modern accommodations and overall comfort. Its proximity to Boston’s nightlife, as well as key business venues, enhances its appeal, making it a strong contender for travelers aiming to explore downtown Boston.
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The rooms at Onyx Boston Downtown are noted for their modern decor, cleanliness and comfort with cozy beds and stylish interiors, though some guests mentioned that the rooms felt a bit small and dark and lacked essential amenities like coffee makers and microwaves. Despite occasional issues with noise and outdated furnishings, the rooms are generally appreciated for their chic design and cleanliness.
The staff, often described as friendly, helpful and attentive, have left a positive impression on many guests, who appreciated the smooth and efficient check-in and check-out processes. Although there were isolated instances of less-than-ideal interactions, the predominant sentiment highlights the staff's friendliness and professionalism.
The hotel is praised for its cleanliness with many guests noting the immaculate condition of their rooms and common areas. However, some sporadic lapses in housekeeping did occur, indicating a need for more consistent attention to detail.
Onyx Boston Downtown has a dog-friendly policy, which has been a significant plus for guests traveling with pets. Special amenities such as provided food and water bowls make stays convenient and comfortable for both pets and their owners.
On the downside, the complimentary breakfast has received mixed reviews. While some guests appreciated the inclusion of a continental breakfast, others found it lacking in variety and quality. The breakfast area’s limited seating and occasional issues with replenishment were also noted.
The fitness amenities, comprising a basic off-site gym which is available for a fee, were found wanting. Guests cited lack of equipment and a less-than-inviting atmosphere as key drawbacks.
Parking at the hotel is another point of contention. Although valet service is available, it comes at a steep cost and limited pre-arrival information about parking options has left many guests dissatisfied.
Despite these minor drawbacks, Onyx Boston Downtown remains a highly valued choice for both business and leisure stays due to its prime location, modern accommodations and overall comfort. Its proximity to Boston’s nightlife, as well as key business venues, enhances its appeal, making it a strong contender for travelers aiming to explore downtown Boston.
Hotel Taking Steps Towards Sustainability
This property holds three third-party sustainability certifications: ISO 14001:2015 Environmental management system, ISO 50001:2018 Energy management systems, and ISO 9001:2015 Quality management systems.
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Dogs Stay Free
Guest Reviews
Onyx Boston Downtown offers an exceptional location that continually impresses its guests. Situated right next to North Station and TD Garden, this hotel provides unparalleled convenience for those attending events or exploring iconic attractions such as Quincy Market, Faneuil Hall and the Freedom Trail. The proximity to various bars, restaurants and cafes means that guests will never be short of dining options within walking distance.
Being centrally located in Boston, the hotel makes it easy to navigate the city, either on foot or via nearby subway stations, which also offer direct routes to the airport. It’s ideal for visitors looking to immerse themselves in the downtown experience.
Guests consistently rave about the hotel's ability to position them close to all the main sights and venues, yet still maintain a comfortable and safe environment. For those keen on sports, concerts or exploring the North End’s Italian restaurants, the short walk to TD Garden is particularly noteworthy. Whether for a quick city stay or a leisurely exploration, Onyx Boston Downtown's location provides an optimal launching point for any adventure.
The breakfast experience at Onyx Boston Downtown appears to be a mixed bag with sentiments ranging from favorable surprise to notable disappointment among guests. On the positive side, several guests appreciated the fact that a continental breakfast was included in the price of their stay, describing it as a nice bonus and convenient. The breakfast, typically set up in the lobby, was praised for its simplicity and sufficiency, featuring basic yet plentiful options such as coffee, pastries and cereal. For some, the complimentary element of the breakfast made it a pleasant addition to their stay.
However, a significant number of reviews highlighted the breakfast as a weak point of the hotel. Common complaints included the lack of variety and the absence of essential items like eggs and toast. Guests also noted that the breakfast area lacked proper seating, forcing them to eat in the main lobby. Many found the breakfast options meager, not up to the standard of a four-star hotel and often described the food as stale and packaged. Issues like the breakfast not being replenished or items running out quickly, were also frequently mentioned.
Overall, while the inclusion of a complimentary breakfast was appreciated by some, the general consensus suggests that Onyx Boston Downtown has room for improvement in this area, particularly in terms of variety, quality and the dining experience.
The rooms at Onyx Boston Downtown are predominantly modern, stylish and well-decorated with an impressive level of cleanliness and comfort. Guests appreciate the spacious and well-appointed interiors, particularly the bathrooms, which feature unique decor elements like newspaper print wallpaper and marbled counters. Certain rooms also boast wheelchair accessibility and contemporary fixtures, enhancing their appeal.
However, there are consistent mentions of the rooms being on the smaller side. Many guests found the space tight, dark and lacking in essential amenities like coffee makers and microwaves. Some rooms also suffered from poor external views, looking directly into neighboring rooms, which detracted from the overall experience. Noise issues and interruptions, such as power outages and loud air conditioning, were also noted as occasional drawbacks.
Despite these points, the hotel rooms were generally considered comfortable with cozy beds and effective air-conditioning. While some rooms showed wear and required upgrades or renovations, the majority were appreciated for their modern, chic design, making them suitable for both leisure and business stays. Cleanliness remained a strong positive throughout, although a few guests reported cleanliness issues and dated furnishings.
In summary, Onyx Boston Downtown’s rooms offer modern comfort and stylish decoration, but travelers should be prepared for smaller spaces and limited amenities. While improvements in maintenance and noise control could enhance the experience, the hotel remains a good value choice for a city stay with its well-designed and clean interiors.
At the Onyx Boston Downtown, the bed experiences appear to be mixed as recounted by past guests. On the positive side, a significant number of reviewers found the beds comfortable and inviting with phrases like super comfortable and comfy beds frequently mentioned. There were also appreciations for the clean and cozy ambiance of the room, contributing to an overall comfortable stay.
However, not all reviews sang the same tune. Several guests mentioned discomfort with the beds, describing mattresses as worn out, hard or even lousy. The firmness and quality of the mattresses left some desiring improvements with a few noting they woke up with backaches. Pillow issues were a recurrent theme too with many finding them too soft or thin and some even labeling them as terrible or the worst they could remember. Requests for extra pillows and different types also surfaced in the reviews.
It's clear that while many found the beds at Onyx Boston Downtown super cozy and ideal for a relaxing stay, others experienced discomfort that detracted from their overall satisfaction. Potential guests should be aware of these varying experiences and perhaps make specific requests to ensure their comfort.
Onyx Boston Downtown demonstrates a generally positive reputation for cleanliness, as reflected in numerous guest reviews. Many patrons noted that their rooms were consistently clean with descriptors such as "spotlessly clean," “immaculately clean,” and "exceptionally clean" frequently mentioned. Several guests appreciated the clean and comfortable conditions of the rooms, lobbies and facilities with some specifically mentioning the modern and renovated appearance of the hotel.
However, while the overarching sentiment is favorable, there are sporadic complaints addressing lapses in cleanliness. Some guests encountered issues such as unemptied trash bins, dirty sheets and used items like soap and Qtips left behind in rooms and elevators. Instances of dusty surfaces, hair in the bathrooms and other minor issues were reported, indicating occasional inconsistencies with the housekeeping services.
Despite these concerns, many reviews still emphasize the overall cleanliness and comfort of the accommodations. The hotel appears to maintain a relatively good standard of hygiene, particularly noted during the COVID period, though guests recommend paying closer attention to detail to ensure an immaculate experience for all guests.
The staff at Onyx Boston Downtown received a variety of reviews with many guests highlighting positive experiences. Numerous guests praised the staff as being friendly, helpful and attentive, often describing their interactions with words like kind, polite and accommodating. The valet service was commonly noted for being friendly and personable.
Many reviews mentioned an ease of check-in and check-out, often remarking on the swift and smooth process. There were also numerous mentions of the staff being responsive and willing to help, addressing issues quickly and professionally.
However, some guests noted inconsistencies in the staff’s demeanor with a few pointing out moments where certain staff members appeared disinterested, unwelcoming or even rude. A small number of reviews mentioned unresponsiveness and a lack of professionalism in some instances.
Despite these mixed reviews, the predominant sentiment leaned towards the staff's friendliness and helpfulness with many guests feeling well-taken care of during their stay. Notably, standout team members and reception staff were frequently highlighted for their exceptional service, making a memorable impact on the guests' overall experience.
The fitness center at Onyx Boston Downtown appears to be a point of contention among guests. There is no gym located on-site and instead, guests must pay to use a nearby facility. The gym that is available is described as very small and lacking in essential amenities such as mats, towels and air conditioning. Additionally, several pieces of equipment, including treadmills, were out of order, adding to the overall inconvenience and dissatisfaction. The basement location of the gym is also noted to be less than ideal, contributing to a rather basic and depressing atmosphere.
Visitors to Onyx Boston Downtown have primarily experienced challenges with the parking situation. While valet parking is available, it comes at a steep cost, often cited between $62 and $75 per day. This additional charge has been a surprise to many guests, as some did not see it mentioned before booking and only discovered it during checkout. The convenience of valet parking was appreciated by some, noting its efficiency and the hard work of the attendants, despite occasional delays.
However, the absence of on-site parking and the necessity of using off-site facilities has been noted as an inconvenience. Some guests expressed safety concerns about these off-site locations. Additionally, the lack of information regarding parking options prior to arrival has been a notable point of frustration. Overall, while the valet service itself is generally deemed convenient, the high costs and lack of clear communication about parking options have left many guests dissatisfied.
Onyx Boston Downtown is ideally situated for exploring Boston's vibrant nightlife. Guests appreciate its proximity to key attractions like the North End, Quincy Market and TD Garden, as well as the abundance of nearby restaurants and bars. The location is praised for its easy access to a variety of dining and drinking options, making it a convenient choice for those looking to enjoy a night out. While the hotel itself lacks late-night food and drink options, guests can find plenty of alternatives in the immediate vicinity. However, some have noted that the area can feel a bit sketchy at night and noise from nearby establishments can sometimes be disruptive. Despite these minor concerns, the central location of Onyx Boston Downtown remains a draw for visitors wanting to be close to Boston's downtown nightlife.
Onyx Boston Downtown, part of the Hilton properties, offers a comfortable stay praised for its great overall value despite mixed opinions on its four-star rating. Guests appreciated the comfortable pillows and the general comfort of the hotel, which made their stay worthwhile. However, several reviews suggested that the overall look and decor of the hotel did not align with the standards typically expected from a four-star establishment. Cleanliness of the rooms and the breakfast offerings were also noted to be below the expectations of a four-star hotel. Although some guests felt that the service and facilities did not fully justify the four-star classification, the hotel remains a solid choice for those seeking comfort and good value for their stay.
Onyx Boston Downtown offers a compelling option for business travelers, boasting a perfect central location that's particularly convenient for those with meetings or business at nearby downtown offices. Despite a few shortcomings such as the absence of a business center and bellstaff, the hotel compensates with clean facilities and good amenities that cater well to both work-related needs and relaxation. The professional and courteous staff are consistently praised for their friendliness and efficiency with text-based communication proving especially handy. Overall, the hotel presents great value for money, making it an ideal choice for business trips, particularly for those who need to work late or benefit from its proximity to the TD Arena.
Onyx Boston Downtown is known for its welcoming atmosphere for pet owners, offering a dog-friendly policy that ensures a comfortable stay for both guests and their furry friends. The hotel's commitment to accommodating pets while maintaining cleanliness stands out. Located just north of TD Garden, it offers a convenient spot for those traveling with pets. Special amenities, such as provided food and water bowls, enhance the experience for dog owners. This pet-friendly hotel in Boston ensures a hassle-free stay for first-time visitors with their dogs, making it a top choice for pet-friendly accommodations in the city.
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Location
Being centrally located in Boston, the hotel makes it easy to navigate the city, either on foot or via nearby subway stations, which also offer direct routes to the airport. It’s ideal for visitors looking to immerse themselves in the downtown experience.
Guests consistently rave about the hotel's ability to position them close to all the main sights and venues, yet still maintain a comfortable and safe environment. For those keen on sports, concerts or exploring the North End’s Italian restaurants, the short walk to TD Garden is particularly noteworthy. Whether for a quick city stay or a leisurely exploration, Onyx Boston Downtown's location provides an optimal launching point for any adventure.
Breakfast
However, a significant number of reviews highlighted the breakfast as a weak point of the hotel. Common complaints included the lack of variety and the absence of essential items like eggs and toast. Guests also noted that the breakfast area lacked proper seating, forcing them to eat in the main lobby. Many found the breakfast options meager, not up to the standard of a four-star hotel and often described the food as stale and packaged. Issues like the breakfast not being replenished or items running out quickly, were also frequently mentioned.
Overall, while the inclusion of a complimentary breakfast was appreciated by some, the general consensus suggests that Onyx Boston Downtown has room for improvement in this area, particularly in terms of variety, quality and the dining experience.
Rooms
However, there are consistent mentions of the rooms being on the smaller side. Many guests found the space tight, dark and lacking in essential amenities like coffee makers and microwaves. Some rooms also suffered from poor external views, looking directly into neighboring rooms, which detracted from the overall experience. Noise issues and interruptions, such as power outages and loud air conditioning, were also noted as occasional drawbacks.
Despite these points, the hotel rooms were generally considered comfortable with cozy beds and effective air-conditioning. While some rooms showed wear and required upgrades or renovations, the majority were appreciated for their modern, chic design, making them suitable for both leisure and business stays. Cleanliness remained a strong positive throughout, although a few guests reported cleanliness issues and dated furnishings.
In summary, Onyx Boston Downtown’s rooms offer modern comfort and stylish decoration, but travelers should be prepared for smaller spaces and limited amenities. While improvements in maintenance and noise control could enhance the experience, the hotel remains a good value choice for a city stay with its well-designed and clean interiors.
Beds
However, not all reviews sang the same tune. Several guests mentioned discomfort with the beds, describing mattresses as worn out, hard or even lousy. The firmness and quality of the mattresses left some desiring improvements with a few noting they woke up with backaches. Pillow issues were a recurrent theme too with many finding them too soft or thin and some even labeling them as terrible or the worst they could remember. Requests for extra pillows and different types also surfaced in the reviews.
It's clear that while many found the beds at Onyx Boston Downtown super cozy and ideal for a relaxing stay, others experienced discomfort that detracted from their overall satisfaction. Potential guests should be aware of these varying experiences and perhaps make specific requests to ensure their comfort.
Cleanliness
However, while the overarching sentiment is favorable, there are sporadic complaints addressing lapses in cleanliness. Some guests encountered issues such as unemptied trash bins, dirty sheets and used items like soap and Qtips left behind in rooms and elevators. Instances of dusty surfaces, hair in the bathrooms and other minor issues were reported, indicating occasional inconsistencies with the housekeeping services.
Despite these concerns, many reviews still emphasize the overall cleanliness and comfort of the accommodations. The hotel appears to maintain a relatively good standard of hygiene, particularly noted during the COVID period, though guests recommend paying closer attention to detail to ensure an immaculate experience for all guests.
Staff
Many reviews mentioned an ease of check-in and check-out, often remarking on the swift and smooth process. There were also numerous mentions of the staff being responsive and willing to help, addressing issues quickly and professionally.
However, some guests noted inconsistencies in the staff’s demeanor with a few pointing out moments where certain staff members appeared disinterested, unwelcoming or even rude. A small number of reviews mentioned unresponsiveness and a lack of professionalism in some instances.
Despite these mixed reviews, the predominant sentiment leaned towards the staff's friendliness and helpfulness with many guests feeling well-taken care of during their stay. Notably, standout team members and reception staff were frequently highlighted for their exceptional service, making a memorable impact on the guests' overall experience.
Gym
Parking
However, the absence of on-site parking and the necessity of using off-site facilities has been noted as an inconvenience. Some guests expressed safety concerns about these off-site locations. Additionally, the lack of information regarding parking options prior to arrival has been a notable point of frustration. Overall, while the valet service itself is generally deemed convenient, the high costs and lack of clear communication about parking options have left many guests dissatisfied.
Nightlife
4 Star
Business
Dog Friendly
No, Pennyweight Hotel Boston, Curio Collection by Hilton doesn't have any pool.
No, a spa isn't available at Pennyweight Hotel Boston, Curio Collection by Hilton.
Yes, Pennyweight Hotel Boston, Curio Collection by Hilton welcomes dogs.
Yes, parking facilities are available at Pennyweight Hotel Boston, Curio Collection by Hilton.
Yes, Pennyweight Hotel Boston, Curio Collection by Hilton has a gym.
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