Wyndham Boston Beacon Hill

Boston 42.36170500, -71.06677100 , 5 Blossom Street (Show on Map)
7.2
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info An urban high-rise hotel that combines fresh, contemporary spaces with historic New England charm. Located in downtown Boston, Massachusetts, it is an inviting destination for business and vacation travel or even weekend escapes.
Summary of reviewsWyndham Boston Beacon Hill is highly praised for its prime location in downtown Boston, offering easy access to major attractions like the State House, Freedom Trail, Boston Common and TD Garden. Situated in the charming and elegant Beacon Hill neighborhood, the hotel allows visitors to explore the city on foot and via nearby public transport. The location is convenient for tourists and those visiting Massachusetts General Hospital. The proximity to parks, shopping areas and vibrant neighborhoods adds to its appeal, making it a top choice for first-time visitors and regular guests despite higher costs.

The on-site breakfast receives mixed reviews. While some guests found it excellent and praised the friendly morning staff, others felt it was overpriced and lacked variety. The additional cost for breakfast was a common point of contention with many suggesting better value alternatives nearby.

Dining at the hotel’s restaurant and bar also receives mixed feedback. While the sushi at Fin's Sushi & Grill nearby and some dinner services were praised, there were complaints about inconsistent food quality, high prices and limited menu variety. The service was generally friendly, but some guests experienced issues with rude staff and poorly prepared dishes.

Room experiences vary significantly. Positive reviews highlight the spacious, clean and comfortable rooms with modern amenities. However, many guests noted outdated decor, maintenance issues and inconsistent cleanliness with some encountering dirty carpets, malfunctioning facilities and unpleasant smells.

Cleanliness throughout the hotel also showed a mixed record. While many guests found the facilities clean and well-maintained, others reported significant inconsistencies in housekeeping, dirty areas and maintenance issues, such as stained carpets and moldy areas.

The staff at Wyndham Boston Beacon Hill are often described as exceptionally friendly and accommodating, particularly the front desk and valet staff. Specific mentions of Polly and Dania highlight their positive impact on guests' experiences. However, there were occasional mentions of unfriendly or overwhelmed staff and some lapses in housekeeping service.

The free Wi-Fi offered by the hotel receives mixed reviews. Some guests found it reliable and satisfactory, while others reported frequent connectivity issues, slow speeds and technical problems, indicating a need for improvement.

Valet parking is noted for its convenience and efficient service, but the high fees are a significant drawback for many guests. Some found the parking layout confusing and expressed a desire for better signage. The lack of a dedicated parking lot also led to reliance on valet services.

The hotel is positively regarded as a family-friendly option with safe and accommodating environments, helpful staff and suitable amenities like junior suites and a swimming pool with toys for children. However, some suggest that additional conveniences like microwaves would benefit families further.

Finally, the hotel's location is ideal for enjoying Boston's nightlife with numerous bars, clubs and dining options nearby. Guests can easily access local attractions and enjoy a quiet stay despite the lively surroundings.

Overall, Wyndham Boston Beacon Hill offers a central and convenient location, friendly staff and family-friendly amenities, but could benefit from updates in decor and more consistent cleanliness and maintenance practices.
Show more
Categories
Hotel with Swimming Pool
Enjoy a refreshing swim in the outdoor seasonal pool and relax on the atmospheric sundeck with lounge chairs and cool views of Boston.

  Outdoor Pool  


Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool along with a sundeck, allowing guests to relax and enjoy the outdoors.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Room with Two Double Beds - Disability Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Room with Two Double Beds This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

King Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Executive King Room This room features private key access floors, bathrobes, refrigerators and daily bottled water.

Executive Double Room This room features private key access floors, bathrobes, refrigerators and daily bottled water.

Double Wellness Room This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Wellness Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Corner King Room Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Mobility Access Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Mobility Access This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Executive Double Room with Two Double Beds - Mobility Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with Roll-in Shower - Accessible Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Guest Reviews
7.2
Good
Location
Nestled in the heart of downtown Boston, Wyndham Boston Beacon Hill is celebrated for its prime location. Guests rave about its proximity to major attractions, including the State House, Freedom Trail, Boston Common and TD Garden, making it an ideal base for sightseeing. The hotel's centrality allows visitors to explore the city both on foot and via convenient public transport with nearby subway stations providing easy access to the airport and other key areas.

The neighborhood itself, Beacon Hill, is noted for its charm and elegance, featuring plenty of restaurants, shops and historical sites. Guests appreciate the convenience of being close to Massachusetts General Hospital, which is particularly beneficial for those visiting for medical appointments. For sports enthusiasts, the location is perfect for catching a game at Fenway Park or the TD Garden.

The hotel's strategic position near significant tourist spots, parks and shopping areas is a consistent highlight. It's also praised for being within walking distance to Boston's vibrant neighborhoods and key points of interest. This makes it exceptionally convenient for first-time visitors and regular guests alike, many of whom choose to stay here repeatedly due to its unbeatable location.

While some mention the higher costs, they often balance this out with the extensive amenities and the overall convenience the location offers. Comfortable and clean rooms further add to the satisfaction with several reviews highlighting the friendly and helpful staff.

In summary, Wyndham Boston Beacon Hill stands out for its central and convenient location, making it a top choice for visitors looking to explore Boston's rich history and modern attractions while enjoying easy access to essential amenities and public transport.

Breakfast
Wyndham Boston Beacon Hill offers an on-site breakfast, but it comes with mixed reviews. Many guests found the breakfast to be excellent, delicious and even exceeding expectations. The morning lounge staff were often praised as top-notch and friendly, which added a positive note to the dining experience. However, numerous reviewers felt that the breakfast was overpriced and not worth the value with some suggesting local alternatives like Capital Coffee House for a better experience. Several guests mentioned the lack of variety and found the menu limited compared to previous visits, while others were disappointed that breakfast was not included in the room rate and described the additional cost as exorbitant. Portions, when ordered, were generally large, although some guests were dissatisfied with the service. Overall, while the quality of the food was well-received by some, the cost and lack of included options were a common point of contention.

Dinner
The restaurant and bar at Wyndham Boston Beacon Hill offer a mixed dining experience. Highlights include superb sushi at Fin's Sushi & Grill nearby and generally thoughtful dinner services in the hotel's lobby restaurant. The cuisine can be fantastic, especially when prepared by friendly chefs. Waitstaff can be attentive, contributing to a pleasant dining experience for some guests.

However, the restaurant has received criticism for inconsistent food quality and high prices. Several reviews mentioned poorly prepared dishes and limited menu variety. Drinks and bar services have been described as expensive with reports of a bug in a drink further detracting from the experience. Service inconsistencies are apparent with some guests encountering impolite staff, particularly during breakfast and evening hours. The restaurant and bar sometimes close for events, limiting availability.

Despite these issues, the restaurant has its moments, though visiting nearby dining spots might be a better option for consistent quality and value.

Rooms
Wyndham Boston Beacon Hill offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciated the spaciousness of the rooms, describing them as clean, welcoming and comfortable. Some found the rooms to be adequately furnished with modern amenities and good lighting. The location also received favorable comments for its convenience and proximity to local attractions.

However, the feedback was not universally positive. One of the most common criticisms was related to the outdated decor and furniture with many guests noting that the rooms felt old and worn. Issues with maintenance were frequently mentioned, such as malfunctioning air conditioning, clogged drains and chipped enamel in bathrooms. The lack of basic amenities like refrigerators and microwaves also frustrated several guests. Additionally, the cleanliness of the rooms was inconsistent with some guests reporting dirty carpets, dusty furniture and even unpleasant smells.

While some guests had a satisfactory stay, highlighted by large and comfortable rooms, others found their experience lacking due to the overall dated feel and inconsistencies in room maintenance and cleanliness. Overall, Wyndham Boston Beacon Hill seems to provide a decent level of comfort and space, but could benefit from significant updates and more reliable housekeeping services.

Beds
The guest feedback on the beds at Wyndham Boston Beacon Hill reveals a mix of positives and areas needing improvement. Many visitors appreciated the comfortable beds and clean bedding with some specifically mentioning how delightfully comfortable or very comfortable the beds were. The availability of large comfortable beds also received praise from guests. However, there were numerous complaints about the beds being too small for two people with some feeling that double beds were not as satisfactory as queen or king-sized options.

A significant number of reviews highlighted issues with the mattresses, describing them as old, lumpy, saggy and uncomfortable. Instances of guests feeling springs or experiencing discomfort due to hard or worn-out mattresses were common. Some guests even noted that the beds had hollow spots in the middle or caused back pain, making it difficult to sleep. Additionally, several reviews mentioned the need for bed updates and replacement to improve overall bed quality and comfort.

In summary, while some guests found the beds to be comfortable and satisfactory for their stay, others encountered issues with bed size, mattress quality and overall comfort, suggesting room for improvement in this aspect of their accommodation experience.

Cleanliness
Wyndham Boston Beacon Hill has a mixed record when it comes to cleanliness, based on guest reviews. On a positive note, many guests have found the hotel to be very clean and well-maintained, particularly highlighting clean and spacious rooms, tidy facilities and comfortable beds. Several reviews emphasize how clean and comfortable the rooms were during their stay with clean sheets and general tidiness often noted. Some guests also remarked that the hotel’s cleanliness contributed to a sense of safety and comfort.

However, there were numerous concerns about inconsistent housekeeping and maintenance. Several guests experienced poor cleaning services with rooms sometimes not being cleaned regularly or only upon request. Specific issues included dirty bathrooms, stained carpets and dirty windows. Some guests reported finding leftover food, dirty towels and even cockroaches in their rooms. The lack of daily cleaning, dusty furniture and moldy areas further detracted from the overall experience for many.

In terms of facilities, certain areas such as the pool were noted as needing better cleaning and upkeep and the hotel's exterior and common areas were described as dated and requiring renovation. The inconsistency between clean and dirty areas suggests variable service and upkeep standards across different parts of the hotel.

While many guests had positive experiences regarding room cleanliness, significant improvements in cleaning practices and maintenance are needed to address the numerous complaints about poor hygiene and outdated facilities.

Staff
Wyndham Boston Beacon Hill boasts a reputation for having an exceptionally friendly and accommodating staff. Guests frequently highlighted the attentiveness and professionalism of the team, from the front desk to the valets. Polly at the front desk and Dania, known for her welcoming smile, were specifically mentioned for making early check-ins possible and offering a warm reception. The valets were repeatedly noted for their helpfulness, contributing to a seamless experience upon arrival.

The front desk staff consistently earned praise for their courteous service with many guests appreciating how approachable and helpful they were during their stay. The restaurant and bar staff also contributed significantly to guests' positive experiences through their friendliness and efficient service.

There were some occasional mentions of unfriendly or frazzled staff, as well as a few instances where housekeeping service fell short of expectations. Additionally, a few guests experienced hiccups with special requests not being met.

Despite these occasional lapses, the overall sentiment points to a team dedicated to providing excellent customer service, making guests feel welcomed and valued throughout their stay at Wyndham Boston Beacon Hill.

Wi-Fi
The Wi-Fi situation at Wyndham Boston Beacon Hill receives mixed feedback from guests. On a positive note, some guests appreciated the free Wi-Fi, describing it in positive terms such as good, correct or working well. For those who were satisfied, the internet service met their needs reasonably well.

However, there are significant concerns about the reliability and performance of the Wi-Fi. Several guests experienced issues such as the internet dropping off frequently, slow speeds and having to log back in repeatedly. Some feedback also highlighted the absence of Wi-Fi in certain instances or areas, as well as moments when the service was not available at all. Additionally, technical issues like wiring problems and a lack of streaming services were noted.

Overall, while some guests found the Wi-Fi to be satisfactory, a considerable number reported issues with its reliability and performance, indicating room for improvement in the hotel's internet service.

Parking
Wyndham Boston Beacon Hill provides valet parking with in-and-out privileges, a convenience greatly appreciated by many guests. The valet staff have been noted for their friendliness and efficiency, making the experience hassle-free for visitors. Underground parking services are available and the proximity to the hotel adds a layer of ease for those with vehicles. For those seeking alternatives, self-parking options can be found nearby.

However, the cost of parking is frequently highlighted as a significant drawback. Many guests mention the steep parking fees with rates often cited at $60 per night or higher and additional surcharges if parked beyond certain times. Some reviews describe the costs as exorbitant or outrageous, leading to a commonly shared sentiment that parking fees should either be reduced or included in the room rates.

Despite the convenience of valet service, some visitors found the parking area's layout a bit confusing and expressed a desire for better signage or upgrades. Others pointed out that there is no dedicated parking lot on the property, necessitating valet parking. Moreover, a few guests mentioned wanting more inclusive amenities like complimentary coffee, which was not available in the lobby.

In summary, while parking at Wyndham Boston Beacon Hill is convenient and well-managed, the high fees are a point of contention, leaving many guests feeling that the cost is excessive for what is offered.

Family
Wyndham Boston Beacon Hill has garnered positive feedback as a family-friendly hotel with many guests highlighting its suitability for families traveling with children. The hotel is praised for its safe and accommodating environment, located in a neighborhood ideal for children. Families visiting the TD Garden or exploring Boston have found the hotel to be a great base.

Visitors appreciate the family-friendly atmosphere with various room options such as junior suites being perfect for those with kids. The hotel staff are noted for their helpfulness, particularly in assisting families with specific needs, such as using wheelchairs or requiring quick check-ins.

Children have reportedly enjoyed the hotel’s amenities, including the swimming pool with toys that kept pool-minded kids entertained. Despite one review noting a missing crib, many families still regard the hotel as a good choice with a comfortable stay overall. However, some guests suggest that additional conveniences, like microwaves in the rooms, would benefit those with small children.

Overall, Wyndham Boston Beacon Hill is recognized as a comfortable and accommodating option for family stays, offering a positive and safe experience for those traveling with children.

Nightlife
The Wyndham Boston Beacon Hill boasts a superb location for those looking to enjoy the city's vibrant nightlife. With plenty of bars, clubs and pubs in the immediate area, guests have numerous opportunities to experience local nightlife without straying far from the hotel. Various dining options, including small cafes and restaurants, are also nearby, making it easy to find a spot for a great meal. Additionally, the hotel's proximity to shops and liquor stores adds convenience for visitors. Despite being close to lively nightlife options, the area remains relatively quiet, ensuring a comfortable stay. The hotel's location also places guests within walking distance of many attractions, making it an excellent choice for a balanced experience of relaxation and entertainment.

4 Star
Wyndham Boston Beacon Hill provides an overall satisfying experience with comfortable and good-sized rooms which offer great views. The cleanliness and comfort of the rooms stand out, contributing to an impression of a home away from home. Although some guests appreciate the hotel for being above average in terms of price and providing what resembles four or even five-star comforts, there is a consensus that the four-star rating might be an exaggeration. The hotel is deemed convenient and boasts a lovely ambiance, but it's also perceived as outdated by some patrons. For those expecting a true four-star experience, the facilities and services may fall short, suggesting more of a two to three-star standard. Despite these mixed reviews, most guests leave with an overall excellent experience, highlighting the comfort and cleanliness as the main strengths of this establishment.

Business
Wyndham Boston Beacon Hill offers a strategic location for business travelers, especially those needing proximity to Mass General Hospital and other meeting venues. The hotel's business center is satisfactory, providing good amenities for work-related needs. Its position next to two different subway lines enhances convenience for appointments around the city. With spacious rooms adding to overall comfort, the hotel fits well for business trips. While the fitness room is adequate, there is room for improvement in other areas such as the mattresses. Nonetheless, it remains an ideal choice for those traveling for business.

Accessible
Wyndham Boston Beacon Hill receives positive feedback for its accessibility features. Guests appreciated the hotel's wheelchair accessibility and noted that the rooms are designed to be accessible. The front desk staff is accommodating and provides assistance for disabled family members, enhancing the overall experience.

The hotel's convenient location is frequently highlighted, making it easily accessible from various points of interest. It is accessible by subway and within walking distance from TD Garden, making it a practical choice for attending events like Celtics games. Moreover, its proximity to Mass General Hospital is a significant advantage, especially for those with medical appointments.

The hotel is well-connected to downtown Boston and a short trip from the airport, ensuring easy travel. The rooms, several of which have nice views, contribute to a comfortable stay.

However, a few areas for improvement were noted, such as issues with the accessibility of double beds compared to queen beds and some malfunctioning accessibility features like the handicap accessible door. Overall, the Wyndham Boston Beacon Hill offers a positive and accessible experience for guests with disabilities, particularly for short stays or specific needs.


Yes, Wyndham Boston Beacon Hill has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Wyndham Boston Beacon Hill.

Yes, Wyndham Boston Beacon Hill welcomes dogs.

Yes, parking facilities are available at Wyndham Boston Beacon Hill.

Yes, Wyndham Boston Beacon Hill has a gym.

Location Show Map
More Options
  • Hotel in Boston

  • 8.9 Excellent

  • From $345

  • Hotel in Boston

  • 9.1 Excellent

  • From $346

  • Hotel in Boston

  • 8.5 Very Good

  • From $258

  • Hotel in Boston

  • 8.4 Very Good

  • From $347



7,052,422

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ