Holiday Inn Express Hotel & Suites Brockville by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Brockville by IHG is celebrated for its strategic location and exceptional service, making it a highly recommended destination for various travelers. Conveniently positioned off Highway 401, the hotel offers easy access to Brockville's downtown, waterfront, and parks without the burden of traffic noise. Its proximity to numerous dining options adds to its appeal, catering to those seeking both convenience and local exploration.
The hotel consistently earns applause for its breakfast offerings, which exceed typical expectations with a delightful variety of hot and cold selections. Friendly staff, such as Trish and Sandra, further enhance the breakfast experience, ensuring a satisfying start to the day. The cleanliness and comfort of the spacious rooms are consistently noted, with guests particularly appreciating the fresh and modern ambiance following recent renovations. Although a few travelers mentioned limited electrical outlets, the overall room experience is marked by cleanliness and comfort, contributing to a restful stay.
Exceptional cleanliness extends throughout the hotel, with spotless rooms and well-maintained facilities continually noted by guests. The hotel staff are repeatedly commended for their warmth and professionalism, successfully creating a welcoming environment. The team, including chambermaids and front desk personnel, consistently go above and beyond to ensure guest satisfaction.
Families find the hotel particularly accommodating, with amenities catering to both large and small family groups. The indoor pool is a favored feature among guests, especially children, despite occasional temperature concerns. Moreover, thoughtful touches like snacks in the lobby enhance the family-friendly atmosphere.
Business travelers also find value in the hotel’s facilities, including convenient parking and effective service, making it a reliable choice for one-night stays. The comfortable beds, combined with top-notch pillows, ensure a restorative sleep environment, further enhancing the overall positive experience.
In summary, the Holiday Inn Express Hotel & Suites Brockville by IHG provides a welcoming retreat for all guests, excelling in location, service, and amenities, and consistently delivering a comfortable and memorable stay.
Categories
The hotel consistently earns applause for its breakfast offerings, which exceed typical expectations with a delightful variety of hot and cold selections. Friendly staff, such as Trish and Sandra, further enhance the breakfast experience, ensuring a satisfying start to the day. The cleanliness and comfort of the spacious rooms are consistently noted, with guests particularly appreciating the fresh and modern ambiance following recent renovations. Although a few travelers mentioned limited electrical outlets, the overall room experience is marked by cleanliness and comfort, contributing to a restful stay.
Exceptional cleanliness extends throughout the hotel, with spotless rooms and well-maintained facilities continually noted by guests. The hotel staff are repeatedly commended for their warmth and professionalism, successfully creating a welcoming environment. The team, including chambermaids and front desk personnel, consistently go above and beyond to ensure guest satisfaction.
Families find the hotel particularly accommodating, with amenities catering to both large and small family groups. The indoor pool is a favored feature among guests, especially children, despite occasional temperature concerns. Moreover, thoughtful touches like snacks in the lobby enhance the family-friendly atmosphere.
Business travelers also find value in the hotel’s facilities, including convenient parking and effective service, making it a reliable choice for one-night stays. The comfortable beds, combined with top-notch pillows, ensure a restorative sleep environment, further enhancing the overall positive experience.
In summary, the Holiday Inn Express Hotel & Suites Brockville by IHG provides a welcoming retreat for all guests, excelling in location, service, and amenities, and consistently delivering a comfortable and memorable stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express Hotel & Suites Brockville by IHG offers a highly convenient and strategic location for travelers. Situated right off Highway 401, it provides easy access to major transportation routes, making it an ideal spot for those traveling to and from Quebec. Despite its proximity to the highway, guests frequently note the absence of traffic noise, ensuring a peaceful stay. The hotel is well-positioned within a short driving distance to Brockville's downtown, waterfront, and parks, offering both convenience and a touch of nature. This locale is also surrounded by a variety of dining options, with many restaurants within walking distance. Additionally, the hotel's accessibility is praised, especially for those staying in the accessible rooms. The area is described as safe, clean, and quiet, offering a comfortable environment to rest. Overall, the location meets the diverse needs of its guests, whether they are looking for ease of travel, local exploration, or a quiet retreat.
At the Holiday Inn Express Hotel & Suites Brockville by IHG, the breakfast experience consistently receives high praise. Guests are often pleasantly surprised by the variety and quality of the offerings, which exceed typical expectations for hotel breakfasts. Many highlight the excellent selection of both hot and cold items, ensuring a satisfying start to the day for adults and children alike. The breakfast includes options such as eggs, sausages, and pancakes, providing a robust and substantial meal. Reviewers appreciate the cleanliness and brightness of the breakfast area, and the friendly, helpful staff, notably Trish, enhance the positive dining atmosphere. The buffet is well-supplied and includes delightful continental selections, proudly earning accolades as one of the best among guest experiences at similar hotels. Despite a couple of mentions regarding limited fiber options, the overall consensus is that the breakfast service significantly contributes to a favorable stay, making mornings at this hotel truly enjoyable and energizing.
Holiday Inn Express Hotel & Suites Brockville boasts a reputation for cleanliness and comfort, with numerous guest reviews highlighting the spaciousness and tidiness of the rooms. Many visitors note that the accommodations are more than generous in size, providing ample space for relaxation. Guests frequently describe the rooms as not only clean but exceptionally so, with some remarks even mentioning a distinct freshness upon entering. Most reviews emphasize the comfort of the beds, ensuring a restful sleep, while the quiet atmosphere of the hotel further complements the tranquil experience, despite occasional noise from the nearby 401 for some rooms.
Several reviews mention recent renovations, making certain rooms feel modern and updated. While a few guests suggest that additional electrical outlets by the bed would be beneficial, the rooms offer all necessary amenities for a convenient stay. The property itself is noted for being clean with decent facilities, enhancing the overall experience for travelers. While the rooms could be considered a bit dated by some, they remain cozy and inviting, adding to the appeal of this establishment. Located a little distance from the main street, the hotel provides a serene environment that many guests appreciate. Overall, the rooms at Holiday Inn Express Hotel & Suites Brockville deliver a consistently satisfying stay, particularly for those seeking spacious and hygienic accommodations.
The Holiday Inn Express Hotel & Suites Brockville by IHG receives widespread praise for its comfortable and inviting bedding. Guests frequently highlight the comfort of the beds, appreciating both the plush mattresses and top-notch pillows, which contribute to a restful night's sleep. Many reviews emphasize the spaciousness of the rooms, allowing guests to spread out and relax. The sheets on the beds are also noteworthy, with some guests describing them as amazing and enhancing the overall comfort experience.
While there are a few mentions of beds being firmer than some guests preferred, the general consensus is that the accommodations provide effective comfort. The hotel seems to balance comfort in its guest rooms with other appealing features like a welcoming pool area and a satisfying breakfast, adding to the overall positive stay experience. The room's cleanliness and thoughtful touches from the staff, such as handwritten notes, further enhance the hospitable environment offered by the hotel.
Nestled in Brockville, the Holiday Inn Express Hotel & Suites by IHG prides itself on exceptional cleanliness, making it a popular choice among travelers. Guests repeatedly commend the hotel for its spotless rooms and well-maintained facilities. Many have noted that rooms are not only clean but also comfortable and spacious, with some recently renovated to ensure that they meet contemporary standards. The property and common areas are consistently kept in pristine condition, contributing to a pleasant stay for visitors.
Guest experiences highlight both the efficient cleaning staff, who manage to maintain high standards of hygiene daily, and the friendly, accommodating front desk personnel who enhance the overall experience. Visitors have been pleasantly surprised by the attention to cleanliness, often exceeding expectations, making the hotel a reliable choice for those prioritizing hygiene and comfort during their travels. The combination of a clean environment, friendly service, and efficient amenities positions the Holiday Inn Express Hotel & Suites Brockville as an inviting choice for anyone seeking a restful and hygienic stay.
At the Holiday Inn Express Hotel & Suites Brockville by IHG, the staff consistently receives high praise from guests. Guests are delighted by the warm and friendly atmosphere created by the hotel's team. Many reviewers highlight the exceptional helpfulness and kindness of the staff, especially those handling breakfast service, such as Sandra and her colleagues who are noted for their attentiveness and cheerful demeanor.
The front desk staff stands out for their professionalism, diligence, and courteous service, making check-ins and other interactions smooth and pleasant. The hotel's personnel are described as accommodating and responsive, ensuring guests feel comfortable and well-cared-for during their stay. The hardworking team, including chambermaids and breakfast attendants, are commended for their friendly service and commitment to guest satisfaction.
Whether it's the polite and attentive nature of the employees or the excellent customer service experienced throughout the hotel, it's clear that the staff plays a significant role in enhancing the overall experience for visitors. Their ability to go above and beyond ensures that stays at this location are not only comfortable but memorable.
The pool at the Holiday Inn Express Hotel & Suites Brockville by IHG emerges as a favored feature among guests, especially those traveling with children. Visitors frequently highlight how much their little ones enjoyed and loved spending time in the inviting indoor pool. The convenience of an early opening schedule further enhances its appeal for families eager to start their day with a splash. When operational, the pool is often described with positive remarks such as clean, warm, and in excellent shape, signaling that guests generally find it to be a pleasant and well-maintained amenity. Some guests did express concerns about the temperature of the water being too cold and instances where maintenance issues were noted, such as debris on the bottom or the pool not being heated, despite these occasional drawbacks. Overall, the pool and accompanying amenities are considered a notable asset of the hotel experience, contributing to a fun and enjoyable stay.
The Holiday Inn Express Hotel & Suites Brockville by IHG emerges as a welcoming haven for families seeking a comfortable and enjoyable stay. Families consistently highlight the family-oriented atmosphere, making it an ideal choice for a pleasant holiday. Parents appreciate the well-maintained accommodations that cater to both small and large family groups, including those traveling with children who have special needs. The ample family rooms, equipped with large beds, are especially suited for families with older children and infants.
Upon arrival, guests are treated to thoughtful touches like snacks, coffee, and water in the lobby. Such gestures contribute to a warm and inviting atmosphere. The breakfast offerings impress with variety, providing plenty of options to start the day right. The hotel’s pool also garners positive remarks for being a hit with the children, offering them an engaging activity during their stay.
For those traveling with sports teams or large groups, the convenience of gathering spaces, like the breakfast seating area, allows for communal dining and socializing. With its strategic location and clean environment, guests find the stay to be convenient for both relaxation and errands. The hotel has earned a reputation for being a great setting for family vacations and gatherings with friends, ensuring guests return for another stay with their children.
The Holiday Inn Express Hotel & Suites Brockville by IHG offers an accommodating environment for business travelers, characterized by easy on-site parking and excellent customer service. This well-maintained, nine-year-old establishment is praised for its effective staff who adeptly manage guests' needs and inquiries. With its reputation as a good hotel for a one-night stop, it presents great value for those visiting the area on business.
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Location
Breakfast
Rooms
Several reviews mention recent renovations, making certain rooms feel modern and updated. While a few guests suggest that additional electrical outlets by the bed would be beneficial, the rooms offer all necessary amenities for a convenient stay. The property itself is noted for being clean with decent facilities, enhancing the overall experience for travelers. While the rooms could be considered a bit dated by some, they remain cozy and inviting, adding to the appeal of this establishment. Located a little distance from the main street, the hotel provides a serene environment that many guests appreciate. Overall, the rooms at Holiday Inn Express Hotel & Suites Brockville deliver a consistently satisfying stay, particularly for those seeking spacious and hygienic accommodations.
Beds
While there are a few mentions of beds being firmer than some guests preferred, the general consensus is that the accommodations provide effective comfort. The hotel seems to balance comfort in its guest rooms with other appealing features like a welcoming pool area and a satisfying breakfast, adding to the overall positive stay experience. The room's cleanliness and thoughtful touches from the staff, such as handwritten notes, further enhance the hospitable environment offered by the hotel.
Cleanliness
Guest experiences highlight both the efficient cleaning staff, who manage to maintain high standards of hygiene daily, and the friendly, accommodating front desk personnel who enhance the overall experience. Visitors have been pleasantly surprised by the attention to cleanliness, often exceeding expectations, making the hotel a reliable choice for those prioritizing hygiene and comfort during their travels. The combination of a clean environment, friendly service, and efficient amenities positions the Holiday Inn Express Hotel & Suites Brockville as an inviting choice for anyone seeking a restful and hygienic stay.
Staff
The front desk staff stands out for their professionalism, diligence, and courteous service, making check-ins and other interactions smooth and pleasant. The hotel's personnel are described as accommodating and responsive, ensuring guests feel comfortable and well-cared-for during their stay. The hardworking team, including chambermaids and breakfast attendants, are commended for their friendly service and commitment to guest satisfaction.
Whether it's the polite and attentive nature of the employees or the excellent customer service experienced throughout the hotel, it's clear that the staff plays a significant role in enhancing the overall experience for visitors. Their ability to go above and beyond ensures that stays at this location are not only comfortable but memorable.
Pool
Family
Upon arrival, guests are treated to thoughtful touches like snacks, coffee, and water in the lobby. Such gestures contribute to a warm and inviting atmosphere. The breakfast offerings impress with variety, providing plenty of options to start the day right. The hotel’s pool also garners positive remarks for being a hit with the children, offering them an engaging activity during their stay.
For those traveling with sports teams or large groups, the convenience of gathering spaces, like the breakfast seating area, allows for communal dining and socializing. With its strategic location and clean environment, guests find the stay to be convenient for both relaxation and errands. The hotel has earned a reputation for being a great setting for family vacations and gatherings with friends, ensuring guests return for another stay with their children.
Business
Yes, Holiday Inn Express Hotel & Suites Brockville by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Brockville by IHG.
No, Holiday Inn Express Hotel & Suites Brockville by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Brockville by IHG.
Yes, Holiday Inn Express Hotel & Suites Brockville by IHG has a gym.
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