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Summary of reviewsPousada Villa da Serra offers a serene and convenient stay for those visiting the renowned Inhotim Institute, situated about 15 kilometers away in the peaceful town of Mário Campos. Guests appreciate its well-kept, lush environment that offers tranquil surroundings ideal for nature lovers and those seeking relaxation.
A standout feature of the inn is its exceptional breakfast service, which impresses with a generous and diverse spread of breads, cakes, pastries, and snacks, as well as delightful homemade items and fresh juices. Dining at the on-site restaurant also receives positive feedback for its tasty dishes and vibrant ambiance, enhanced by live music. Although not vast, the menu is well-regarded, with notable dishes such as homemade lasagna and artisanal burgers.
The rooms at Pousada Villa da Serra are generally praised for their spaciousness and cleanliness, offering comfort with good-sized beds and efficient air conditioning. However, some maintenance issues, such as mold, old furniture, and insufficient amenities, have been noted and could be improved.
The staff contributes significantly to the pleasant experience, consistently commended for their attentiveness and friendliness, creating a welcoming atmosphere. Notable mentions go to staff members like Carol, Felipe, and Dada for their exceptional service.
Outdoor amenities, including the well-maintained pool area, are highlights of the stay, providing a refreshing and pleasant atmosphere despite minor needed improvements. However, Wi-Fi connectivity can be weak and unstable in some areas, suggesting room for enhancement.
Overall, Pousada Villa da Serra offers a warm and enjoyable retreat with its lovely natural setting, dedicated staff, and delightful food, though attention to maintenance and facilities could further elevate the guest experience. Show more
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Categories
Dog Friendly Inn
This inn is pet-friendly and offers rooms in a green area. It features a seasonal outdoor pool and a garden, providing ample space for dogs to roam and play. The rooms have a patio where pets can relax.
Inn with Parking
The pousada features private parking facilities for guests. Parking is available on site and is provided free of cost.
Inn with Swimming Pool
Children's Pool Outdoor Pool
Accessible Inn
Inn with Outdoor Pool
Inn with Children's Pool
Room Types
Standard Double RoomFeaturing a patio with a hammock, this air conditioned room offers a double bed, TV, minibar and private bathroom with a hot shower.
Two-Bedroom ChaletFeaturing a patio, this chalet has a TV, minibar and private bathroom with a hot shower.
One-Bedroom ChaletThis chalet has air conditioning, a minibar, TV, patio with a hammock and private bathroom.
One-Bedroom Apartment with Spa BathThis apartment features a balcony, a spa bath, a flat-screen TV and a minibar.
One-Bedroom ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower. Boasting a balcony with garden views, this apartment also features a minibar and a flat-screen TV. The unit has 3 beds.
Superior ChaletThis chalet features a hot tub. This air-conditioned chalet features 1 living room, 1 separate bedroom and 1 bathroom with a bath. Boasting a balcony with garden views, this chalet also features a minibar and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Pousada Villa da Serra enjoys a favorable location for those visiting the renowned Inhotim Institute, being approximately 15 kilometers away and offering easy access without the hassle of dirt roads. Though not located in Brumadinho, it sits comfortably in the neighboring town of Mário Campos, making it an ideal base for multi-day visits to the museum, sparing guests the need for multiple back-and-forth trips to Belo Horizonte. The inn is nestled in a serene environment, boasting lush vegetation and ample green areas, which provide a tranquil and calming atmosphere. Guests appreciate the well-kept establishment, which offers a cozy, pleasant stay complemented by attentive service. On-site facilities include a good-sized pool area, a pool bar offering snacks, a pet-friendly policy, and a restaurant with live music, enhancing the overall experience. While dining options outside the inn may be limited, the location's convenience and peaceful setting more than compensate, making it a great choice for nature lovers and those seeking a restful retreat.
Breakfast
Nestled within a charming setting, Pousada Villa da Serra offers a breakfast experience that stands out as a highlight of guests' stays. The breakfast service receives high praise for its plentiful and varied offerings, providing an impressive selection of breads, cakes, pastries, and snacks that cater to diverse palates. Many guests appreciate the fresh and tasty spread, which includes delightful homemade options and natural juices. The care and attention in preparation elevate the overall dining experience, leaving visitors well-satisfied and eager to return.
A delightful atmosphere complements the morning meal, with some guests enjoying their breakfast in pleasant outdoor areas, adding to the inn's cozy appeal. The staff at Pousada Villa da Serra is frequently commended for their politeness and attentiveness, contributing to the overall warmth and hospitality of the stay. Although a few minor critiques are noted, the breakfast remains a consistent favorite among guests, often described as exceptional, delicious, and even spectacular. This morning ritual seems to encapsulate the essence of a delightful countryside retreat, offering not only sustenance but also a memorable start to the day.
Dinner
Pousada Villa da Serra offers a delightful dining experience in its cozy on-site restaurant, which seems to be a frequent highlight for guests. The dinner services provide a selection of tasty, well-crafted dishes that many find to be worth the price despite being slightly expensive. Some standout options include homemade lasagna and artisanal burgers. An enjoyable feature is the addition of good quality live music during meals, enhancing the overall ambiance and guest satisfaction.
However, it appears there might be limited choices for families with small children, particularly because the restaurant predominantly features burger selections on certain nights. While the restaurant's menu boasts excellent choices, it primarily operates during weekends, offering varied experiences throughout the week, including snacks and drinks in the external area.
The restaurant is described as pleasant and simple, with many guests appreciating its friendly service and amiable atmosphere. Despite occasional communication hiccups and logistical issues, such as lukewarm water, the dining experience rounds off a day exploring nearby attractions like Inhotim beautifully. Overall, the dining at Pousada Villa da Serra is recommended for its flavorsome food, vibrant evenings, and accommodating staff.
Rooms
Pousada Villa da Serra offers a range of accommodations, with many guests appreciating the spaciousness and cleanliness of the rooms. The rooms are generally comfortable, featuring good-sized beds and effective air conditioning. Some chalets come with added amenities such as a jacuzzi and queens-size beds. While guests often describe the rooms as simple, they tend to find them cozy and well-maintained, thanks to friendly service.
Despite these positive aspects, there are notable concerns. Several guests point out that some rooms and chalets require maintenance, citing issues such as mold, old furniture, and unpleasant smells. The lack of sufficient bathroom amenities, poor water pressure, and minimalistic room furnishings are also mentioned. Furthermore, the Pousada does not provide lunch or dinner, and finding good dining options nearby seems to be a challenge for visitors.
Overall, it seems that while Pousada Villa da Serra can provide a comfortable stay with its spacious and clean rooms, there are inconsistencies in room conditions and available amenities that might impact the experience for some visitors.
Beds
Pousada Villa da Serra offers a mix of experiences when it comes to its bedding arrangements. Many guests have complimented the rooms and beds, often describing them as comfortable with some appreciating the overall spaciousness and the quality of sleep provided by good mattresses. The hotel's shower facilities and hot tub also received praise, contributing positively to the accommodation's ambiance.
However, there are some criticisms worth noting. A significant number of visitors found the mattresses and pillows to be excessively hard and thin, leading to discomfort. Some beds suffered from issues such as open-sided mattresses and worn linens, contributing to a less-than-perfect sleep experience. The lack of a proper heating system exacerbated the discomfort during colder temperatures.
While experiences varied, the pousada maintains a good reputation for room comfort and amenities overall, though improvements in bedding quality could enhance guest satisfaction.
Cleanliness
Pousada Villa da Serra is celebrated for its peaceful and pleasant ambiance, where simplicity meets comfort seamlessly. Many guests appreciate the well-organized and clean environment, noting that the cleanliness of rooms and beds is a standout feature, providing a comfortable and cozy stay. The pool area receives high praise, with comments highlighting its excellent maintenance and cleanliness, creating an inviting outdoor space complemented by a very good breakfast and pleasant surroundings.
However, some reviews indicate a need for improved attention to cleanliness in certain areas. Guests have reported issues with spider webs, insects, and dust, particularly in breakfast venues and outdoor areas, which detracts from the overall experience. Concerns about mold and maintenance, including rusted bathroom fixtures and stained floors, have surfaced in some feedback, suggesting inconsistency in housekeeping efforts.
The inn's organization and spacious layout receive positive remarks from guests who appreciate the beauty of its tree-lined environment. Despite some issues, the general consensus underscores the inn’s potential for delivering a clean and welcoming experience when detailed attention is given.
Staff
Pousada Villa da Serra receives high praise for its staff, with many guests consistently mentioning the team's attentiveness, kindness, and willingness to assist. The staff is described as polite and welcoming, creating a pleasant atmosphere throughout the stay. Especially highlighted are Carol, Felipe, and Dada, who stand out for their exceptional service and friendliness. The kitchen and breakfast staff, referred to as "the girls," are noted for their attentiveness, contributing to the good service experience. Despite a few mentions of a lack of friendliness from some staff members, the overall impression is of a super friendly and dedicated team. This positive staff interaction, combined with good facilities and delicious food, contributes significantly to guests' satisfaction.
Wi-Fi
Guests have reported mixed experiences with the Wi-Fi at Pousada Villa da Serra. While many faced challenges with a weak and unstable signal, especially in the rooms and chalets, there were areas where the Wi-Fi functioned more reliably. Notably, the Wi-Fi worked well near the main headquarters of the property. Although some issues with connectivity were noted, they were often manageable with a bit of patience. Overall, the feedback indicates room for improvement in Wi-Fi coverage and stability throughout the property.
Pool
Pousada Villa da Serra offers a charming outdoor space that guests appreciate for its well-maintained garden and inviting swimming pool. The pool area garners positive remarks for its cleanliness and pleasant atmosphere, making it a highlight of the outdoor amenities. Although the pool isn't large, and some have noted the absence of heating which makes the water quite cold, it remains a delightful feature for relaxation. Surrounded by lush nature, the property provides a serene environment that enhances the overall experience. However, a bit more thorough cleaning of the pool is occasionally needed due to its location under trees, and some aspects of the pool area, such as older chairs and sun loungers, could benefit from modernization. Additionally, there's an on-site restaurant serving as a hamburger joint and a general eatery, plus a children's playground to round out the leisure offerings. Despite minor areas for improvement, the pool at Pousada Villa da Serra consistently leaves a positive impression on guests.
Yes, Pousada Villa da Serra has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Pousada Villa da Serra.
Yes, Pousada Villa da Serra welcomes dogs.
Yes, parking facilities are available at Pousada Villa da Serra.