Hotel Alpha

Bukit Mertajam 5.36708200, 100.43415700 , 8 & 10, Jalan Perda Barat, Bandar Perda, 14000 Bukit Mertajam, Pulau Pinang. (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Alpha is widely regarded as an excellent choice for travelers, particularly due to its prime location in Bukit Mertajam. Conveniently situated near dining areas, banks and DIY shops, it offers easy access to essential amenities. The close proximity to uptown Bandar Perda, the city center and major attractions in Penang enhances its appeal, especially for those who love to explore local cuisine. Visitors also appreciate the ample street parking available in front of the hotel, ensuring a hassle-free experience for those driving.

Guests consistently commend the cleanliness of Hotel Alpha. The rooms, bathrooms and surroundings are maintained in pristine condition, contributing to a pleasant stay. Comfortable beds and fresh linens further enhance the experience. However, it is worth noting that the standard rooms can be quite small, which may be a drawback for some. Despite this, the family rooms are praised for their spaciousness. A few issues such as the presence of mosquitoes, a musty smell and exposed wires in some rooms were mentioned but do not overshadow the overall positive feedback on cleanliness.

The hotel's staff receive high marks for their exceptional service. Described as polite, friendly and helpful, they significantly contribute to the positive atmosphere of the hotel. Noteworthy mentions of staff members' names, like Fatihah, highlight the personal touch and dedication to hospitality that guests experience.

Overall, Hotel Alpha stands out for its strategic location, immaculate cleanliness and outstanding staff. While room size may be a consideration for some, the hotel's many positive attributes make it a preferred choice for travelers seeking a comfortable and convenient stay.
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Guest Reviews
7.9
Good
Location
Hotel Alpha boasts a prime location, making it an ideal choice for travelers seeking convenience. Situated near dining areas, banks and DIY shops, it offers easy access to a variety of essential amenities. The hotel's location is frequently praised as perfect and highly suitable, especially for those who enjoy being close to restaurants and other services. Visitors appreciate that it is near uptown Bandar Perda, where a wide range of food options can be found. The proximity to the city center and major attractions in Penang adds further appeal. An additional benefit is the ample street parking available in front of the hotel, making it a hassle-free option for those driving. Overall, Hotel Alpha's strategic position in Bukit Mertajam ensures guests have everything they need within reach.

Rooms
Hotel Alpha offers a mixed experience in terms of its rooms with cleanliness being one of the standout features repeatedly mentioned by guests. Rooms are described as clean, well-managed and comfortable, which makes them suitable for budget stays. Many guests have highlighted the comfort of the beds and the cleanliness of the toilets.

However, the size of the standard rooms is frequently noted as being quite small with descriptions ranging from cramped to a little bit uncomfortable, especially for two queen beds. This suggests that the hotel may be better suited for short stays or travelers who don't need a lot of extra space. On the other hand, the family rooms are described as spacious and accommodating.

Despite the cleanliness, there were some issues such as the presence of mosquitoes in some rooms and a musty smell upon entry. Safety concerns also arose with mentions of exposed wires in certain rooms.

Overall, Hotel Alpha offers clean and comfortable rooms, though the size of standard rooms may be a limitation for some visitors.

Cleanliness
Hotel Alpha consistently impresses guests with its exceptional cleanliness. Guests appreciate the clean, well-managed rooms that are not only comfortable but also maintained in good condition. The cleanliness extends beyond the rooms with spotless bathrooms and fresh towels, bedsheets and pillows contributing to a pleasant stay. The hotel's overall environment, including surrounding areas, is noted for being very clean. An added bonus is the easy parking available to guests. Positive reviews highlight both the pristine accommodations and the friendly, helpful staff, making Hotel Alpha a preferred choice for travelers prioritizing cleanliness and hospitality.

Staff
Hotel Alpha has consistently earned praise for its exceptional staff. Guests frequently describe the hotel team as polite, alert and accommodating. The receptionists, particularly noted for being friendly and helpful, have left a positive impression on visitors. Individual staff members, such as Fatihah, have been highlighted for their politeness and humility. Overall, the staff's good attitude and kindness contribute significantly to the enjoyable experience, making the stay even more comfortable and pleasant.


No, Hotel Alpha doesn't have any pool.

No, a spa isn't available at Hotel Alpha.

No, Hotel Alpha doesn't allow dogs.

No, parking facilities aren't available at Hotel Alpha.

No, Hotel Alpha doesn't have a gym.

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