The Best Western Inn & Suites - Midway Airport receives high praise from guests for its convenient location near Midway Airport, providing ease of access for travelers and a pleasant environment. This hotel is particularly favored for its proximity to various restaurants, shops, and local amenities, making it an ideal spot for both leisure and business visitors. The surrounding area is noted for its safety and security, with well-lit and spacious parking facilities that enhance the overall guest experience.
Breakfast offerings at the hotel are largely satisfying, with many guests appreciating the variety and quality of food available, including a complimentary breakfast service. The breakfast staff receives commendation for their friendliness and helpfulness, which adds to the positive dining experience. There are occasional complaints about limited options, but the overall sentiment is positive.
The rooms are often highlighted for their spaciousness and cleanliness, providing guests with a comfortable and refreshing stay. Amenities such as large TVs and comfortable beds contribute to the pleasant atmosphere of the accommodations, though some guests have noted inconsistencies in bed comfort. Cleanliness throughout the hotel is consistently praised, adding to the appeal of staying at this location.
Staff service stands out, with numerous reviews applauding the team's friendly and professional demeanor. Their attentiveness and willingness to assist guests enhance the overall experience, making visits particularly enjoyable. This supportive environment is further complemented by a convenient parking system that is both free and spacious, adding significant value to the hotel services.
Though categorized as a three-star hotel, Best Western Inn & Suites - Midway Airport exceeds expectations in several areas, providing a cost-effective and satisfying stay for travelers. Despite some feedback concerning the property's age and in-room appliances, the hotel delivers on basic amenities and comfort, making it a preferred choice within the area. Overall, the hotel offers great value to guests with its combined hospitality, location, and convenience.
The Hyatt Regency McCormick Place Chicago is an excellent choice for anyone wanting a great hotel experience near Soldier Field. Guests rave about the superb facilities and services, as well as the hotel's commitment to safety. Although the price is perceived as being too high by some and the property has seen better days, overall, the Hyatt Regency McCormick Place Chicago is a wonderful 4-star establishment with quality amenities and a fantastic location. It's worth noting that there are no microwaves in the room, but despite this, the hotel remains a popular choice amongst guests.
Homewood Suites By Hilton Chicago Downtown South Loop has garnered favorable reviews overall, making it a top choice for travelers visiting Chicago. The hotel's location is particularly celebrated, being conveniently close to key attractions like Grant Park, Millennium Park and Shedd Aquarium. Accessible public transportation and proximity to shopping centers and theaters enhance its appeal for both business and leisure travelers. The combination of spacious, clean rooms and a friendly, supportive staff contributes significantly to a positive stay.
Guests appreciate the spacious and comfortable rooms, many of which include fully equipped kitchens, large tables and cozy couches. The cleanliness and modernity of the rooms, coupled with stunning views of the city and Lake Michigan, add to the overall experience. Though there are occasional minor complaints about noise and small maintenance issues, these are overshadowed by the high satisfaction levels related to room quality and amenities.
The breakfast service receives mixed but generally positive reviews with many guests enjoying the variety and quality of the food. However, some suggest improvements in variety and quality with specific calls for more options like fresh fruit, waffles and kid-friendly choices. Despite this, the friendly and helpful breakfast staff are well-regarded.
Cleanliness across the hotel, including common areas, is consistently noted, making a strong impression on guests. The friendly and attentive staff, including commendations for individuals such as Jason and Kyle, enhance the welcoming atmosphere and overall experience. While the pool and hot tub facilities receive some criticism regarding temperature and maintenance, many guests still find them enjoyable.
Parking, notably the valet service, is seen as convenient but comes with high costs and limited availability, leading to some frustration. Families find the hotel particularly accommodating with spacious suites and the added benefit of kitchen facilities, making it a great base for exploring Chicago with children.
The beds are widely praised for their comfort, contributing to restful stays, although there are minor complaints about the sofa beds and bedding. The large, well-equipped rooms with excellent views add to their appeal.
The Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG is highly regarded by guests for its strategic location, making it convenient for travelers requiring access to both O'Hare International Airport and downtown Chicago. The surrounding area offers numerous dining and shopping options, including a super Target and Five Below, further enhancing its appeal. The quiet rooms and ample parking add to the overall comfort and accessibility, despite some ongoing construction.
Guests generally speak highly of the breakfast, noting the variety and quality of offerings such as hot food items, eggs, sausage, waffles, and freshly baked cinnamon rolls. The friendly and attentive staff, including the breakfast team, are often praised for their service, though some guests suggest improvements in variety and item resupply.
The rooms are frequently highlighted for their spaciousness, cleanliness, and comfort, with many appreciating recent renovations that have modernized the interiors. However, some guests reported inconsistencies with room conditions, pointing out issues such as outdated decor and occasional cleanliness lapses.
Cleanliness reviews are mixed; while many commend the hotel for its well-maintained bedrooms and common areas, others have noted issues with dirty carpets, stained furniture, and malfunctioning appliances. Despite these concerns, many describe a satisfactory level of cleanliness and a calm atmosphere.
The staff receives considerable praise for their friendliness and support, contributing positively to the guest experience. Standout staff members are often mentioned for their exceptional service. While most interactions are positive, a few guests encountered less favorable experiences with certain staff members.
The indoor pool is a popular feature, with guests enjoying its cleanliness and pleasant water temperature. However, some have reported maintenance issues and a cool water temperature, coupled with the permanent closure of the hot tub.
Beds at the hotel are a highlight, with many describing them as exceptionally comfortable, contributing to a restful stay. Guests often praise the quality of pillows and overall bedding comfort, though a minority mentioned occasional issues with odors and maintenance.
Overall, the Holiday Inn Express & Suites Chicago West-O'Hare Arpt Area by IHG offers a promising stay with favorable amenities and location, but prospective guests may benefit from checking the status of facilities and addressing specific concerns prior to their visit.
The Quality Inn & Suites Orland Park - Chicago is highly regarded by guests, particularly for its advantageous location and overall pleasant experience. Situated in a serene suburb, it offers easy access to local shopping centers, dining options, and sports venues like hockey arenas and ball fields, making it convenient for city explorations. The safe and peaceful atmosphere coupled with proximity to family attractions and local eateries enhances its appeal as a comfortable base for visitors.
Guests are generally impressed with the breakfast offerings, highlighting the variety and quality of the complimentary breakfast provided. The diverse selection includes hot items such as eggs and sausage, alongside healthier options, which collectively cater to a broad range of dietary preferences. The breakfast staff receives commendations for their friendliness and attentiveness, maintaining a clean and inviting breakfast area despite occasional calls for greater variety.
The rooms are noted for their spaciousness, cleanliness, and comfort, equipped with appreciated amenities like fridges and microwaves. While some areas could use refreshing, the north-facing rooms offer a remarkable skyline view. The beds stand out as exceptionally comfortable, contributing to restful nights with high-quality mattresses and plush bedding.
Cleanliness is a hallmark, with the hotel and rooms consistently well-maintained, supported by an attentive cleaning staff. Despite some age-related wear, the facility remains tidy and welcoming. The overall cleanliness paired with a courteous and professional staff enhances the quality of the stay.
The hotel staff is lauded for their outstanding customer service. Known for their friendliness and professionalism, individuals like Chanelle and Lisa receive special mentions for leaving positive impressions. The staff handles early check-ins smoothly and remains helpful across all departments, significantly contributing to an inviting and pleasant atmosphere.
In summary, the Quality Inn & Suites Orland Park - Chicago provides a satisfying experience with notable strengths in location, breakfast variety, room comfort, cleanliness, and service, ensuring guests enjoy a comfortable and welcoming stay.
The Congress Plaza Hotel Chicago garners significant praise for its outstanding location on Michigan Avenue, providing guests with easy access to iconic attractions like Grant Park, Lake Michigan, Millennium Park and several cultural sites. The convenience of nearby public transportation and a multitude of dining and shopping options make it an ideal choice for tourists. The historic architecture and the preserved charm of the building, balanced with modern amenities, add another layer of allure to the hotel.
The breakfast experience receives mixed feedback. On the positive side, guests note good, delicious food and generous portions, particularly appreciating the breakfast cafe and room service. However, some find the options limited and expensive with issues in service and food quality occasionally marring the experience.
Dining at the hotel also sees a blend of reactions. Some guests enjoy the delicious and inexpensive food with commendations for great customer service and the appealing hotel bar and restaurant. On the other hand, limited menu options, early restaurant closures and service issues detract from the overall dining experience for some.
Rooms at the Congress Plaza Hotel are appreciated for their spaciousness, cleanliness and beautiful views of Lake Michigan and the cityscape. Yet, the age of the hotel shows in its outdated decor and occasional maintenance issues, including HVAC problems, thin walls and awkward room layouts.
Cleanliness is another area of varied feedback. Many guests highlight the clean and well-maintained rooms and common areas, but there are frequent mentions of issues like dirty carpets, outdated bathrooms and inconsistent housekeeping.
The staff at the Congress Plaza Hotel Chicago receive both praise and criticism. Friendly and helpful bell staff, efficient housekeeping and attentive front desk personnel are commonly praised. However, some guests have encountered indifferent or outright rude staff members, reflecting inconsistent service quality.
The free wifi sees mixed reviews. While some guests find the signal strong and reliable, others struggle with connectivity issues and slow speeds with a few unhappy about the paid wifi after 24 hours.
The gym, though present, falls short for some guests due to its small size, non-functional equipment and ventilation issues.
Parking at the hotel gets consistent criticism for being expensive and inconvenient. Although there is a nearby parking garage, the high cost and logistical challenges, such as lack of valet services and in-and-out privileges, annoy many guests.
For families, the hotel is considered accommodating with spacious family rooms and a safe, welcoming atmosphere. However, there are suggestions for better noise control and the addition of a family lounge.
Nightlife around the hotel is vibrant with plenty of late-night bars and dining options, making it attractive for those looking to enjoy Chicago's night scene.
Lastly, the beds receive varied but generally positive reviews with many guests finding them comfortable and suitable for a restful stay.
The Hilton Garden Inn Chicago Downtown Riverwalk offers an exceptional location, making it an ideal base for exploring the vibrant city of Chicago. Guests appreciate its proximity to major attractions such as the Riverwalk, Millennium Park, and the Magnificent Mile, with easy access to public transportation. The hotel’s location, coupled with clean and comfortable accommodations, appeals to both leisure and business travelers.
Guests commend the hotel for maintaining a high standard of cleanliness, with rooms being described as spotless and spacious. Amenities like a microwave, refrigerator, and Keurig coffee maker enhance convenience for guests. The modern bathrooms and well-functioning air conditioning further contribute to a comfortable stay. Reviews highlight the staff's friendly and helpful nature, with special mention of individuals who enhance the overall guest experience.
The breakfast receives mixed reviews. While many enjoy the tasty offerings and commend the friendly staff, some aspects such as pricing and variety leave room for improvement. The bedding is frequently praised for comfort, contributing to a restful night's sleep, though preferences for firmness vary.
Complimentary Wi-Fi and a well-equipped gym are appreciated by guests, although some Wi-Fi performance issues are noted. Business travelers benefit from a convenient location, well-equipped facilities, and seamless service, adding value to their stay. Despite some criticisms regarding the restaurant offerings and pricing during peak times, the Hilton Garden Inn Chicago Downtown Riverwalk consistently promises a satisfying, comfortable, and strategically located experience, suitable for both tourists and business guests.
The Hyatt Lodge Oak Brook Chicago is a luxurious hotel with a wonderful location surrounded by beautiful scenery, including wooded areas, water ponds and amazing outdoor spaces. The hotel staff stands out for their exceptional customer service with guests describing them as very friendly, accommodating and helpful. The hotel offers a fantastic pool and spa with many guests raving about its size and beauty. The hotel is family-friendly with accommodating staff and a large pool area. While some guests experienced discomfort with the beds, most found them comfortable and cozy. Overall, guests found the hotel to be a clean and comfortable respite with friendly staff and good internet.
Hotel Felix, located in downtown Chicago, receives widespread praise for its prime location, offering convenient access to attractions, dining options and public transportation. Its proximity to the Magnificent Mile, River North and major hubs makes it an ideal choice for exploring the city, providing both convenience and a quieter, central setting. This value-for-money aspect is also complemented by general cleanliness, enhancing its appeal.
Guests appreciate the cozy ambiance and modern decor of the rooms, albeit frequently noting their small size and occasional maintenance issues such as low water pressure and outdated furnishings. The absence of certain in-room amenities like mini-fridges, coffee makers and microwaves is a recurring concern. Despite these shortcomings, many guests find the rooms comfortable and functional, suitable for short stays.
The hotel staff receives high marks for their friendliness, efficiency and willingness to assist guests, significantly contributing to the positive guest experience. However, there are occasional mentions of lapses in responsiveness and inconsistencies in room cleaning practices. While the hotel generally maintains good cleanliness standards, some guests reported spotting issues like stained carpets and mold.
Dining at Hotel Felix has its limitations, primarily due to the lack of an on-site restaurant and a fuller breakfast menu. Although complimentary coffee, tea and light morning refreshments like fruit are available, guests express a desire for more substantial breakfast options. The absence of in-house dining is partially mitigated by the nearby restaurant scene, especially the highly recommended Etta across the street.
The Wi-Fi service at the hotel has mixed reviews with some guests touting its performance while others experience connectivity issues. The gym, though small and somewhat basic, is appreciated for its cleanliness and availability. However, guests should be mindful of the extra urban fee that includes gym access.
Hotel Felix’s beds receive high praise for comfort, ensuring a good night's sleep, although there are occasional reports of smaller or overly firm mattresses. The nightlife around the hotel is a notable highlight, offering easy access to various entertainment venues, restaurants and bars, adding to the vibrant guest experience.
Overall, Hotel Felix is best seen as a three-star establishment rather than the four-star rating it claims. It excels in offering a comfortable, clean stay with a fantastic location and friendly staff but falls short in luxury amenities and room size. Ideal for those looking for a central base to explore Chicago, it provides good value for money without the bells and whistles of higher-end accommodations.
The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
Located in the heart of the city on Michigan Avenue the hotel embraces the iconic architecture within Chicago, the redesign highlights historical elements of Louis Sullivan's intricate sketches and the Chicago School's building materials.
Summary of reviews
The Omni Chicago Hotel is a highly recommended hotel for travelers looking for a prime location in the heart of Chicago. Guests rave about the hotel's unbeatable location, emphasizing its proximity to Water Tower Place and other attractions. The staff is exceptional with many guests describing them as friendly, helpful and accommodating. The hotel offers a range of rooms to suit different needs with some rooms in need of updating but still clean, comfortable and spacious. While the breakfast received mixed reviews, those who dined at the hotel found it to be good. The hotel is generally clean and well-maintained with some minor issues reported. The parking situation can be a bit of a pain, but guests have found that other aspects of their stay more than made up for it. Families looking for a fun getaway will appreciate the spacious and comfortable two-room suites. Overall, guests were pleased with their stay and would return to the hotel.
The Homewood Suites by Hilton Chicago Downtown - Magnificent Mile consistently receives high praise for its prime location. Situated just a block from Michigan Avenue, it offers guests convenient access to numerous attractions, shops and dining options, making it an ideal base for exploring Chicago. Guests often mention the stunning cityscape views from higher floors, adding to the appeal.
Breakfast at the hotel is generally well-received, appreciated for being plentiful and well-attended by friendly staff. However, some guests note a lack of variety and basic offerings, particularly for those with specific dietary preferences, suggesting room for improvement.
The spacious and well-equipped rooms gain positive feedback with in-room amenities such as full kitchenettes and comfortable beds enhancing the stay. While the cleanliness of the rooms is often commended, there are occasional concerns about hallways, carpets and housekeeping standards, indicating a need for more consistent upkeep.
The hotel staff, especially those at the front desk and breakfast service, are frequently described as attentive, friendly and helpful, significantly contributing to guests' positive experiences. Special mentions include the concierge and some housekeeping members for their exceptional service.
The rooftop pool receives mixed reviews; while it is appreciated for its ambiance and views, there are concerns about its size and cleanliness. Despite this, it remains a popular feature, especially among children.
Families particularly enjoy the large, comfortable suites that come equipped with kitchenettes, making them ideal for longer stays. However, the comfort of the sofa beds stands out as a consistent drawback compared to the well-regarded regular beds in terms of comfort.
The The Wade is a must-stay hotel for tourists and city explorers who value location above all else. Its prime spot near Navy Pier offers stunning views of Lake Michigan and the city skyline. The staff receives high marks for their welcoming and friendly demeanor, while the chic and stylish interior provides a relaxing atmosphere. The rooms are cozy, modern and feature comfortable beds that leave guests feeling refreshed and relaxed. While breakfast experiences varied from guest to guest, the a la carte breakfast was praised by many. The hotel also offers an indoor heated pool, although some guests noted that improvements could be made. Guests appreciate the hotel's accommodating facilities as well, despite minor cleanliness issues. The hotel's luxurious decor and sexy vibe leave guests feeling a little fancy during their stay. While some guests found the wifi connection to be slow and the charges for wifi to be disappointing, the availability of wifi throughout the hotel was appreciated. The The Wade is a great deal for the value and a splendide hotel with great amenities.
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