Located in the heart of the vibrant Chicago, The Peninsula Chicago combines the most heartfelt hospitality with the most lavish accommodation in order to make every guest's stay as comfortable and unique as possible. From elegantly appointed rooms and suites to spacious meeting rooms and the exquisite rooftop bar that offers spectacular panoramic views over this marvelous city and its wonders, this hotel is certain to provide you with everything you might need whether traveling for leisure or business purposes, or hosting the most lavish wedding or conference.
Summary of reviews
The Peninsula Chicago is the standard bearer for the hospitality industry, exceeding expectations in every aspect. Guests rave about the luxurious facilities, excellent staff and exceptional service that leaves a lasting impression. Despite the high price tag, the location and amenities are definitely worth it, making for a perfect stay. With high-end 5-star hotel service, a stunning property and world-class amenities, the Peninsula offers an unforgettable experience that will keep guests coming back. This hotel is a must-visit destination for travelers who want the very best.
The Sheraton Grand Chicago Riverwalk is a highly praised downtown hotel offering an excellent location with easy access to major city attractions such as Millennium Park, Navy Pier and Michigan Avenue. Guests frequently commend the convenient proximity to the Riverwalk, abundant dining options and scenic river views, framing it as a prime spot for exploring Chicago’s vibrant surroundings.
Breakfast at the hotel receives favorable remarks for its quality and variety, though priced higher than expected. Guests highlight an excellent buffet and specific in-house café delights; however, some contend the costs, especially for children and during weekends. Similarly, dinner experiences are positively noted for fresh and flavorful options with commendable staff service and a pleasant bar ambiance. The high cost of food and limited variety are occasional criticisms.
The rooms are admired for their comfort and spectacular views of the river. Guests appreciate their spaciousness and cleanliness, but note the necessity for updates and better maintenance with some issues of wear and tear, non-draining bathtubs and lack of amenities like mini-fridges. The friendly, professional staff often garner high praise, enhancing the overall guest experience with standout service from specific employees.
Cleanliness levels receive mixed reviews. While many guests report spotless bathrooms and well-kept facilities, consistency in housekeeping services is an area needing improvement. Issues such as incomplete cleaning and improper restocking of amenities were noted.
The gym ranks high among guests, described as spacious and well-equipped, providing a satisfactory workout setting with additional perks like gym towels. Similarly, the pool, although small and sometimes crowded, offers a pleasant heated indoor swimming experience with nice views.
Parking, however, is a notable downside with high fees and challenging navigation, detracting from the overall convenience. Families find the hotel welcoming, suitable for both children and pets with helpful staff making their stay enjoyable, despite occasionally inadequate sleeping arrangements.
The comfortable beds receive compliments for cleanliness and comfort, although some guests feel the bed sizes are smaller than expected. For business travelers, the hotel provides a productive environment with necessary facilities and reliable Wi-Fi, although meeting rooms may require temperature adjustments.
The absence of complimentary Wi-Fi and the additional costs attached are significant negative points. Guests expect free internet services in a modern hospitality setting and the lack of it, combined with frequently poor connectivity, detracts from an otherwise positive stay.
Overall, Sheraton Grand Chicago Riverwalk stands out for its location, exceptional service and comfortable accommodations, appealing predominantly to tourists and business travelers despite some areas requiring attention and improvement.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
Discover a chic ambiance, elegant understated rooms and contemporary original works of art in a luxury hotel located in Chicago’s Gold Coast neighborhood.
Summary of reviews
Park Hyatt Chicago is a luxurious hotel located in the heart of Chicago, offering comfortable and clean rooms with breathtaking views. The bathrooms are a standout feature and the dining area is elegant and convenient. Although some reviewers suggest updating the furniture and carpeting, the overall impression is that the rooms are gorgeous. The staff is polite, helpful and thoughtful, going above and beyond to provide an impeccable experience. Guests noted that the staff members were attentive, friendly and even greeted returning guests by name. The service at the restaurant was also praised for being accommodating and pleasant. With its prime location, everything guests need is just steps away.
Loews Chicago Hotel, situated near Navy Pier and the Magnificent Mile, offers guests spectacular city skyline and lake views in a luxurious setting. With 400 guestrooms, including 25 luxury suites, the hotel provides various amenities such as ETA Restaurant Bar, Lobby Lounge and Flavor by Loews Chicago Hotel, ensuring an authentic culinary experience. The hotel also features 31,000 square feet of indoor and outdoor meeting space, catering to events of all sizes with its award-winning services. Guests can enjoy personalized services, including complimentary shoe shines and experienced concierge assistance, making their stay comfortable and memorable.
Summary of reviews
Loews Chicago Hotel is a fantastic choice for families looking for a luxurious and kid-friendly stay. The hotel's staff is incredibly helpful and accommodating, especially when traveling with children. The hotel's popularity among families is evident in the frequently overcrowded pool, but this only adds to the fun atmosphere. Children rated the hotel a 10 out of 10 and Loews provides a great selection of gifts for kids. While some guests noted that water was not provided for free in rooms and the rooms were a bit small for families of four, these were minor issues compared to the overall positive experience. Your kids are sure to have a blast and make new friends at Loews Chicago Hotel.
The Hyatt Centric Chicago Magnificent Mile is a highly recommended hotel with an excellent location, according to guests. It is within walking distance of top attractions, restaurants and shopping areas, making it perfect for anyone visiting Chicago. The hotel is conveniently located near a medical district, making it an ideal place for those needing to attend appointments. Guests have praised the hotel's security, friendly staff and cleanliness. The rooms are modern, spacious and comfortable with thoughtful features to make the stay more enjoyable. The staff is exceptional with many guests finding them extremely nice and accommodating. The hotel's cleanliness is also highly praised with guests noting the housekeeping staff's excellent work. The breakfast is a point of contention with mixed reviews, but the hotel provides other amenities like a fantastic room and helpful staff that contribute to a pleasant stay. The pool is small but adequate for a quick dip and the parking options have mixed reviews. Overall, the Hyatt Centric Chicago Magnificent Mile is a great choice for travelers looking for an affordable luxury hotel in a prime location.
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
Located steps from the Magnificent Mile and North Michigan Avenue’s best shopping the hotel's guest-room views of Lake Michigan and the city skyline will leave you speechless.
Summary of reviews
Overall, Four Seasons Chicago offers an exceptional hotel experience, fueled by their friendly and helpful staff who prioritize guest comfort and satisfaction. The fantastic concierges are a standout feature, arranging wonderful dinners and providing excellent recommendations. From the front desk to the waitstaff, every member of the team is courteous and attentive, taking the time to learn guests’ names and ensuring their stay is enjoyable. Staff politeness and helpfulness are consistent across all levels of the hotel, demonstrating a strong focus on service. Despite any issues, extra apologies and assistance are offered, showcasing an unwavering commitment to guest satisfaction. The location is perfect and combined with the exceptional staff and amenities, Four Seasons Chicago is an excellent choice for visitors seeking an unforgettable experience.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
The The Wade is a must-stay hotel for tourists and city explorers who value location above all else. Its prime spot near Navy Pier offers stunning views of Lake Michigan and the city skyline. The staff receives high marks for their welcoming and friendly demeanor, while the chic and stylish interior provides a relaxing atmosphere. The rooms are cozy, modern and feature comfortable beds that leave guests feeling refreshed and relaxed. While breakfast experiences varied from guest to guest, the a la carte breakfast was praised by many. The hotel also offers an indoor heated pool, although some guests noted that improvements could be made. Guests appreciate the hotel's accommodating facilities as well, despite minor cleanliness issues. The hotel's luxurious decor and sexy vibe leave guests feeling a little fancy during their stay. While some guests found the wifi connection to be slow and the charges for wifi to be disappointing, the availability of wifi throughout the hotel was appreciated. The The Wade is a great deal for the value and a splendide hotel with great amenities.
The Holiday Inn Chicago North Shore by IHG, is highly praised for its strategic and convenient location. Nestled in the suburbs of Chicago, the hotel is close to a variety of restaurants, shopping venues and amenities like Dunkin' Donuts and Starbucks. Its proximity to a police station contributes to guests' sense of security. The hotel is also within a 20-minute drive to downtown Chicago, making city attractions easily accessible. Guests find the location ideal for a range of needs and the friendly and helpful staff further enhance this positive experience.
Feedback on the hotel's breakfast is mixed. While some guests appreciated the good breakfast with healthy options and a nice variety of items like pastries, fruits and scrambled eggs, others found it mediocre, overpriced or lacking in variety.
The rooms offer a mixed bag of experiences. Many guests appreciated the spaciousness, amenities like microwaves and flat-screen TVs and highlights such as a heated pool. However, cleanliness was inconsistent with some guests reporting issues like old carpeting, maintenance problems and lingering smoke smells. Though the beds were often described as comfortable, there were instances of dissatisfaction due to their size and condition.
Cleanliness throughout the hotel also garnered varied reviews. While many guests praised the clean rooms, lobby and comfortable beds, others noted areas needing improvement, such as bathroom tiles, hallways and carpets. The pool area received praise for being clean but also had negative comments regarding its upkeep.
The hotel staff is a standout feature, frequently highlighted for their friendliness and helpfulness. From front desk staff to housekeepers and bartenders, the positive interactions with staff contribute significantly to guests’ overall satisfaction.
The indoor pool and hot tub are enjoyed by many guests, particularly families, for their warm water and spacious setting. However, occasional closures and temperature variations were noted as drawbacks.
Parking is generally appreciated for its ample, free options, though some guests found navigating from the parking area to their rooms challenging due to unclear signage.
For families, the indoor, heated pool is a key attraction and the hotel’s location is praised for its convenience. However, the lack of communal spaces for family gatherings and pool temperature issues were minor concerns.
Overall, while the Holiday Inn Chicago North Shore offers many positives such as a convenient location, friendly staff and enjoyable amenities like a heated pool, attention to maintenance and housekeeping could enhance the guest experience.
Four Points by Sheraton Chicago Schaumburg is consistently praised for its exceptional location, offering travelers convenience and accessibility in a safe, clean environment. Situated close to O'Hare Airport, major highways, and a plethora of dining, shopping, and entertainment options, it presents a great value for those looking to explore the area. Guests especially appreciate the free parking and beautiful grounds surrounding the property, all at an attractive price point.
Guests enjoy spacious, modern rooms that are both clean and well-appointed. The accommodations include generous amenities like large-screen TVs, fridges, microwaves, and comfortable beds with blackout shades for a restful sleep. A quiet ambiance, effective air conditioning, and a leafier outlook contribute to a relaxing stay.
The hotel's cleanliness is frequently commended, with both individual rooms and common areas described as bright, stylish, and well-maintained, offering peace of mind regarding hygiene. This commitment to cleanliness sets the stage for a fresh and comfortable experience throughout the entire property.
The staff at the hotel are a standout feature, consistently noted for their friendliness and professionalism. The team is remembered for creating a welcoming environment and going above and beyond in service, making the experience seamless and enjoyable for guests. Staff members are always available to provide attentive assistance, contributing to a positive and familial atmosphere.
Finally, the beds receive high praise for being extremely comfortable, complementing the modern decor and spacious amenities offered. While the breakfast experience receives mixed reviews, guests appreciate having à la carte options complemented by complimentary coffee and lemon water, even though some choose to explore other local dining options. Overall, the combination of location, cleanliness, staff, and comfortable accommodations make Four Points by Sheraton Chicago Schaumburg an excellent choice for travelers.
The DoubleTree by Hilton Hotel and Conference Center Chicago North Shore enjoys an enviable location, frequently praised by guests for its pleasant neighborhood, close proximity to a shopping mall and a variety of renowned restaurants. This prime location, alongside amenities such as a spacious gym and comfortable rooms, makes the hotel a favored choice for many travelers.
Breakfast receives mixed reviews with many guests appreciating the quality and variety of the buffet and the accommodating staff. However, some expressed dissatisfaction with the need for additional payment and the lack of variation in offerings.
Rooms at the hotel are typically described as spacious, clean and comfortable, especially the beds. Newly renovated rooms with modern decor add to the appeal, though some areas are noted as dated and in need of further updates.
Cleanliness at the hotel also receives mixed reviews. Many guests commend the overall cleanliness of rooms and common areas, yet some point out inconsistencies, citing dirty elevators and older carpets. Still, the hotel’s clean surroundings and welcoming atmosphere are frequently mentioned.
The staff at the DoubleTree by Hilton Hotel and Conference Center Chicago North Shore are often highlighted for their friendliness, helpfulness and politeness. Guests frequently commend the exceptional customer service, particularly praising front reception and the diligent assistance provided by specific staff members.
The hotel’s indoor and outdoor pools are appealing features, especially the heated indoor pool. Guests enjoy the pool facilities and the staff’s service, though there are consistent concerns regarding pool cleanliness and maintenance.
Finally, the comfort of the beds stands out as a major positive, ensuring restful sleep and complementing the overall pleasant experience at the hotel. Friendly staff, a prime location and comfortable accommodations make this hotel a reliable choice for travelers.
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