Butterworth5.39956000,
100.36912000,
No 2 & 4, Lorong Kampung Jawa Off Jalan Bagan Luar(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsChariton Hotel Bagan boasts a strategic location ideal for travelers using public transport, being near Butterworth station with easy access to Penang Sentral, the bus terminal and the ferry pier to Penang. Its proximity to 24/7 convenience stores, Mamak restaurants and the Penang artwalk adds local flavor to the stay. Guests appreciate the peaceful environment created by the less busy streets, even though there might be a limited number of nearby eateries.
The rooms at Chariton Hotel Bagan receive mixed reviews mainly due to their small size, which some guests find cramped or narrow. However, the hotel is lauded for its cleanliness with rooms being tidy and equipped with necessary amenities. Some issues such as occasional unpleasant smells, pests and maintenance problems have been reported, alongside room setups that may feel restrictive. Nevertheless, the clean bathrooms and overall tidy environment are frequently noted.
When it comes to cleanliness, the hotel generally maintains a satisfactory standard, though guests have pointed out instances of stained linens, musty smells and occasional sightings of cockroaches and ants. While the rooms and bathrooms usually receive praise for cleanliness, some areas, particularly the lobby, could use more attention.
Staff interactions are another strong point for Chariton Hotel Bagan. Reviews frequently highlight the friendliness and helpfulness of the staff, noting smooth check-ins and accommodating service, particularly from the receptionists. Nonetheless, some inconsistencies were mentioned, including lapses in attentiveness and room cleaning delays due to staffing shortages.
The beds at Chariton Hotel Bagan receive notably positive feedback. Guests find the beds big, clean and exceptionally comfortable with the provision of ample pillows enhancing their experience. While the beds might not be ideal for larger groups, the majority of guests appreciate the comfortable and restful sleep they provide.
In summary, Chariton Hotel Bagan offers a strategically located, clean and comfortable stay with friendly staff, though there are areas that could benefit from some improvement, particularly room size and maintenance issues. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is located in Butterworth, which is near family-friendly attractions and activities. This provides a comfortable base for exploring the area.
Accessible Hotel
This hotel is wheelchair accessible throughout the entire unit and communal areas, and guests can easily access floors by elevator. It is explicitly stated as disabled access friendly.
Hotel Taking Steps Towards Sustainability
Cheap Hotel
Small Hotel
Room Types
Deluxe Triple RoomThis triple room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
Deluxe Triple RoomThis triple room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 2 beds.
King RoomThis double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King RoomThis double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Queen RoomThis double room has air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Double or Twin RoomThis twin/double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Standard Twin RoomThis twin room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
Location
Chariton Hotel Bagan enjoys a strategic location, especially favorable for travelers planning to use public transport. Situated near Butterworth station, the hotel provides easy access to Penang Sentral, the bus terminal and the ferry pier to Penang. It's a mere 10-minute walk to the early train from Butterworth, making it an ideal choice for early morning travels.
Guests appreciated the convenience of being within walking distance to the train station and the harbour, which facilitates smooth transitions for those heading to Georgetown or taking the ferry. The location is also close to 24/7 convenience stores, Mamak restaurants and the Penang artwalk, adding a touch of local flavor to the stay.
While the streets around the hotel are not too busy, ensuring a peaceful environment, some reviews mentioned a lack of nearby eateries and convenience stores. Nonetheless, the cleanliness, comfortable beds and overall cozy atmosphere of the hotel have been consistently praised.
For those traveling through Penang Sentral, Chariton Hotel Bagan offers a comfortable and strategically positioned stopover with clean facilities and accessible transport links.
Rooms
Chariton Hotel Bagan receives mixed feedback regarding its rooms with a noticeable emphasis on the size and maintenance of the accommodations. Many guests highlight that the rooms are small with some describing them as cramped or very narrow, which can make it difficult to move around. The limited space can be challenging for families or for those needing more room, as even the deluxe rooms are noted to be small.
Despite the confined spaces, the hotel does deliver on cleanliness with multiple reviewers mentioning that the rooms are clean and tidy. The amenities are also adequate, providing all the necessities needed for a basic stay. However, there are occasional reports of unpleasant smells, ranging from dampness to cigarette scents and issues with pests like ants and cockroaches.
Some rooms lack windows, contributing to a less airy feel. The bathroom setups can be a bit inconvenient as the showers are positioned directly over the toilets, making the maneuverability even more restrictive.
Overall, while Chariton Hotel Bagan ensures a tidy environment and essential facilities, guests might find the room sizes to be a significant drawback, along with occasional maintenance issues.
Beds
Chariton Hotel Bagan seems to have left a considerably positive impression on its guests, particularly when it comes to the quality of their beds. The general sentiment suggests that the beds are not only big and clean but also incredibly comfortable, offering a super cosy experience. Multiple reviewers have mentioned the beds were particularly comfortable with some specifically noting the provision of four pillows for queen size beds, enhancing the comfort level further. The beds appear to be clean and tidy with the added benefit of a comfy pillow, making it a suitable choice for those seeking comfort on a budget. A few guests did point out some minor drawbacks, such as the bed being small for three people, but overall, the majority of feedback highlights a restful and comfortable sleep experience at the hotel.
Cleanliness
Chariton Hotel Bagan generally receives positive feedback regarding its cleanliness with many guests noting that the rooms are clean, tidy and comfortable. The clean bathrooms are frequently highlighted and guests appreciate the colorful tiles. However, experiences vary, as some guests encountered issues such as small cockroaches, ants and damp conditions. A portion of the reviews mention problems with overall room cleanliness, including dirty pillowcases and stained linens, as well as a musty smell in some areas. Despite this, the rooms are often described as clean and comfortable, though measures like bathroom fogging and better housekeeping could improve the experience. The lobby is mentioned as bare with minimal furniture and there were occasional reports of non-functional air conditioning. Overall, while the hotel maintains a standard of cleanliness that many find satisfactory, there are notable areas for improvement.
Staff
Chariton Hotel Bagan features predominantly friendly and helpful staff, as echoed by many of the reviews. Guests frequently mentioned that the staff provided a smooth check-in experience and were particularly accommodating, assisting well with requests such as providing extra towels. The front desk and receptionists were often highlighted for their friendliness, making the initial welcome warm and inviting.
However, there are notes of inconsistency in service quality. While the attitude of the staff generally received positive remarks, some guests found the receptionists to be inattentive and uncommunicative at times. Issues such as delays in room cleaning due to a shortage of staff were also pointed out.
In summary, the majority of interactions with the hotel staff were positive, characterized by their friendliness and helpfulness, though improvements could be made in attentiveness and communication.
No, Chariton Hotel Bagan doesn't have any pool.
No, a spa isn't available at Chariton Hotel Bagan.
No, Chariton Hotel Bagan doesn't allow dogs.
No, parking facilities aren't available at Chariton Hotel Bagan.