Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa, located next to the Rocky River Golf Course and connected to the Concord Convention Center, offers a luxurious and relaxing experience for guests. Its prime location is just a mile from Charlotte Motor Speedway and five minutes from Concord Mills mall, home to SEA LIFE Centre Charlotte. The hotel provides numerous amenities, including Spa Botanica, a well-equipped fitness center, complimentary made-to-order breakfast, concierge service, on-site dining options, an indoor pool, pet-friendly rooms and meeting rooms. Guests can enjoy casual dining at Rocky River Grille or Starbucks brews and snacks at Caffeina's Marketplace Café. Spa Botanica offers a variety of luxurious treatments, with full-day experiences, couples' treatments and memberships providing monthly treatments and access to the fitness center and pool. The golf course, ranked among the top 100 in North Carolina, features stunning views and PGA professional-led instruction for a memorable golfing experience.
Summary of reviews
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a prime location for both business and leisure travelers with many dining and shopping options nearby. The complimentary breakfast is a highlight for guests with a variety of options available and a great breakfast area. The hotel offers spacious rooms that can accommodate families, although some guests have reported issues with outdated furniture and maintenance. The cleanliness of the hotel is inconsistent with some guests praising the cleanliness while others have reported hygiene issues. The staff has received mixed reviews with some guests finding them exceptionally nice and helpful while others have reported rude and unprofessional behavior. The hotel boasts both indoor and outdoor pools, although some guests have reported issues with cleanliness. The parking situation has received criticism from some guests with many expressing dissatisfaction with the $8 per day parking charge. The hotel offers an exceptional family weekend experience with spacious suites and many options for food and drinks on site. The beds have received mixed reviews with some guests finding them super comfortable while others have reported issues with stiffness and discomfort. Overall, opinions are divided with some guests having a pleasant experience while others have reported issues with cleanliness, maintenance and staff behavior.
The Wingate by Wyndham Charlotte Concord Mills/Speedway receives overall commendations for its strategic location, which grants guests easy access to popular attractions like the Charlotte Motor Speedway, PNC Music Pavilion and various shopping and dining options. Its proximity to both major highways and airports makes it a practical choice for both leisure and business travelers.
The breakfast is a notable highlight, consistently praised for its hot, fresh and diverse offerings, appreciated by travelers for its quality and the convenience of being served until 10 am. The spacious and comfortable rooms are frequently mentioned positively with some guests noting their modern and quiet nature, although occasional maintenance issues and cleanliness concerns do arise.
Cleanliness across the property receives mixed reviews with many guests describing the facility as neat and well-maintained, while others report specific issues like dirty carpets and occasional pests. The staff is frequently lauded for their friendliness and helpfulness, particularly individuals like Perry and Matt at the front desk, though isolated incidents of less friendly interactions are noted.
The free Wi-Fi service presents a varied experience; while some find it fast and reliable, others encounter connectivity problems. The gym is positively reviewed for cleanliness and equipment availability, though its range is considered moderate. The pool area, while generally clean and enjoyable, sometimes suffers from maintenance issues and occasional closures.
Parking is generally viewed favorably for its convenience and ample space, though it can be tight during busier times. The hotel is seen as family-friendly with spacious accommodations suitable for children and also well-regarded by golf enthusiasts due to its location near several courses.
Beds at the hotel are typically praised for their comfort, though opinions on firmness and pillow quality are mixed. Overall, Wingate by Wyndham Charlotte Concord Mills/Speedway delivers a good value-for-money experience, living up to and often exceeding expectations for its three-star rating, making it a reliable choice for budget-conscious travelers.
Residence Inn Charlotte Concord is highly praised for its prime location, offering easy access to popular local attractions such as the Great Wolf Lodge, speedway, and zMAX Dragway. Guests appreciate the hotel's proximity to dining, shopping, and entertainment options, making it a convenient choice for both leisure and business travelers. The hotel impresses with its clean and spacious rooms, complemented by a quiet atmosphere and friendly staff, providing a well-rounded experience.
The complimentary breakfast at Residence Inn Charlotte Concord receives positive feedback for its variety and quality, featuring items like fruit, eggs, bacon, bagels, and oatmeal. Guests enjoy the excellent selection and availability of vegetarian options, contributing to a satisfying breakfast experience. While there were minor suggestions for improvement, the overall dining ambiance is enhanced by the property's cleanliness and the staff's friendliness.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness, and comfort. The well-equipped accommodations include full kitchens, offering a home-away-from-home experience. Guests commend the comfort of the beds and the meticulous cleanliness of the rooms and linens. The option to cook and the generous room size contribute to a pleasant and quiet stay.
The hotel's commitment to cleanliness is evident throughout, with clean and spacious rooms contributing to a cozy atmosphere. While there were isolated incidents like ants, dirty towels, and some bugs, the overall impression is positive, with a clean and attractive setting being a notable advantage.
Staff at Residence Inn Charlotte Concord are frequently applauded for their impeccable service. The front desk team and housekeepers are noted for their friendliness and dedication, ensuring guests feel welcomed. Their helpfulness and accommodating nature extend to all areas of the hotel, contributing to a warm and inviting atmosphere.
While the beds received mixed reviews, with some guests finding them hard and uncomfortable, the overall experience at Residence Inn Charlotte Concord is positive. The hotel's excellent location, clean environment, and exceptional staff service make it a favorable option for travelers visiting the area.
Sleep Inn Concord - Kannapolis is a well-received hotel offering a convenient and strategic location along Interstate 85, making it a prime choice for both leisure and business travelers. Situated near Downtown Charlotte, the hotel is close to essential services, restaurants, shopping centers, and prominent attractions like the Carolina Mall and Charlotte Motor Speedway. Guests highlight the efficient and friendly staff as a significant asset, contributing to a welcoming atmosphere and attentive service.
Guests find the complimentary breakfast to be a good start to the day with a variety of continental selections, including fresh waffles. While some guests would have preferred more protein options, the breakfast generally provides a decent and convenient morning meal. The rooms are noted for their cleanliness, comfort, and spaciousness, offering a quiet retreat with modern amenities such as fridges and microwaves. Though some issues with carpets and facilities were mentioned, overall, the hotel delivers a cozy and pleasant stay.
The staff is consistently praised for their exceptional service, professionalism, and warmth, ensuring guests feel well taken care of during their visit. The indoor pool, a sought-after feature, is well-maintained and heated, providing enjoyable experiences for families and children. Despite occasional maintenance closures, the pool remains a highlight for many visitors.
The hotel’s pet-friendly approach is appreciated by guests traveling with dogs, offering convenient ground floor rooms and a quiet environment for a peaceful stay. In summary, Sleep Inn Concord - Kannapolis stands out for its strategic location, exceptional staff, clean and comfortable accommodations, enjoyable amenities, and dog-friendly services, making it a worthwhile choice for travelers.