Horus House Hotel Zamalek
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Summary of reviewsHorus House Hotel Zamalek, located in the prestigious and charming neighborhood of Zamalek on Gezira Island, has received commendable reviews particularly for its superb location. Nestled in a quiet, leafy street, it offers easy access to restaurants, cafes, shops and key services, while being a short walk from the metro station. Guests appreciate the blend of tranquility, accessibility and vibrancy of Cairo’s cultural scene surrounding the hotel.
The breakfast, though fairly basic, provides a satisfying selection of local and foreign dishes, including hard-boiled eggs, cheeses, fresh vegetables, yogurt and traditional breads. Guests particularly enjoy starting their day on the communal balcony.
Rooms at the hotel are frequently praised for their spaciousness and comfort with the superior rooms noted for their modern amenities and cleanliness. While some standard rooms are considered dated and in need of renovation, recent upgrades have been well-received. The consistently high standard of room cleaning ensures a fresh and cozy atmosphere.
Cleanliness at the hotel is a significant positive with many guests highlighting the pristine state of the rooms and public areas. The respectful and effective cleaning staff contribute to a high level of overall guest satisfaction, despite occasional minor issues with carpets and linens.
The staff at Horus House Hotel Zamalek are often referred to as the highlight of the stay. Friendly, professional and efficient, team members like Michelle, Emad, Samah and Michael are frequently mentioned for their exceptional service, contributing to a welcoming and pleasant atmosphere for guests.
Wi-Fi service presents a mixed bag with stability and quality praised in some areas but inconsistent performance reported, particularly in the rooms. The reception area tends to offer the most reliable connection.
Finally, the beds receive positive feedback for their comfort, though a few guests experience issues with mattress quality. Overall, the hotel provides a generally comfortable sleeping experience.
In summary, Horus House Hotel Zamalek is highly regarded for its prime location, cleanliness, spacious rooms and exceptional staff, making it a favorable choice for a tranquil and convenient stay in Cairo.
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The breakfast, though fairly basic, provides a satisfying selection of local and foreign dishes, including hard-boiled eggs, cheeses, fresh vegetables, yogurt and traditional breads. Guests particularly enjoy starting their day on the communal balcony.
Rooms at the hotel are frequently praised for their spaciousness and comfort with the superior rooms noted for their modern amenities and cleanliness. While some standard rooms are considered dated and in need of renovation, recent upgrades have been well-received. The consistently high standard of room cleaning ensures a fresh and cozy atmosphere.
Cleanliness at the hotel is a significant positive with many guests highlighting the pristine state of the rooms and public areas. The respectful and effective cleaning staff contribute to a high level of overall guest satisfaction, despite occasional minor issues with carpets and linens.
The staff at Horus House Hotel Zamalek are often referred to as the highlight of the stay. Friendly, professional and efficient, team members like Michelle, Emad, Samah and Michael are frequently mentioned for their exceptional service, contributing to a welcoming and pleasant atmosphere for guests.
Wi-Fi service presents a mixed bag with stability and quality praised in some areas but inconsistent performance reported, particularly in the rooms. The reception area tends to offer the most reliable connection.
Finally, the beds receive positive feedback for their comfort, though a few guests experience issues with mattress quality. Overall, the hotel provides a generally comfortable sleeping experience.
In summary, Horus House Hotel Zamalek is highly regarded for its prime location, cleanliness, spacious rooms and exceptional staff, making it a favorable choice for a tranquil and convenient stay in Cairo.
3-Star Hotel
Located in Zamalek, this hotel offers a comfortable stay in a stylish district. It provides essential amenities and is close to various attractions and cultural sites.
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Guest Reviews
Horus House Hotel Zamalek enjoys a superb location in one of Cairo's most prestigious neighborhoods, Zamalek, on Gezira Island. Nestled in the heart of this affluent area, it offers guests easy access to a plethora of restaurants, cafes, shops and key services. The hotel is situated on a quieter, leafy street, ensuring a peaceful stay while remaining centrally positioned. The neighborhood's safety and charm are frequently noted, making it an ideal base for exploring Cairo. Guests appreciate the proximity to the metro station, which is just a few minutes' walk away, further enhancing the convenience of getting around the city. The surrounding area is lively yet safe, characterized by beautiful old buildings, including the hotel itself, which features a charming marble staircase. Overall, the location of Horus House Hotel Zamalek provides a blend of tranquility, accessibility and the vibrancy of Cairo's rich cultural scene.
The breakfast at Horus House Hotel Zamalek offers a decent selection for its price with a mixture of local and foreign dishes. Some guests appreciated the tasty options, which include hard-boiled eggs, yellow cheese, feta, tomatoes, cucumbers, yogurt, tea, coffee, cake, Arabic bread and toast. While the communal balcony is a pleasant place to enjoy the meal, the breakfast itself is fairly basic and not very varied. Some found it to be a good, simple and fresh start to the day, likening it to more of a brunch. The gentleman serving the breakfasts received a big thank you for his service. However, there were guests who felt the offerings were too basic, could be improved or did not live up to their expectations. A few suggested exploring breakfast options in the neighborhood instead.
The Horus House Hotel Zamalek offers a range of rooms that have generally received positive feedback for their spaciousness and comfort. Guests frequently highlight the size and cleanliness of the rooms with many noting the particularly comfortable beds and overall cozy atmosphere. The superior rooms stand out due to their large size, cleanliness and amenities like fridges and minibars.
Despite the praise, some rooms do appear dated and in need of renovation with occasional reports of musty smells and worn-out furniture. However, recent renovations in some rooms have been well-received, providing a modern and comfortable stay. Room cleaning services are consistently praised, ensuring that linens and towels are fresh and the spaces are kept tidy.
There are noticeable differences between the standard and superior room categories with superior rooms receiving higher marks for their condition and comfort. The lack of views from the rooms and the basic, outdated furnishings in some standard rooms are mentioned as areas for improvement.
Overall, guests appreciate the clean and spacious accommodations, making it a suitable choice for a comfortable stay in Zamalek.
Horus House Hotel Zamalek receives generally positive feedback regarding its beds. The majority of guests found the beds comfortable, some even describing them as particularly comfortable or divine. There is mention of excellent mattresses and bedding is considered decent. However, a few guests noted issues such as beds being hard, mattresses sinking in the middle or feeling expired. Despite these occasional concerns, the overall sentiment leans towards a comfortable sleeping experience.
Horus House Hotel Zamalek has garnered praise for its cleanliness across numerous guest reviews. Many visitors have found the rooms to be very clean and spacious with several noting the comfort of the clean bed linen and towels. The hotel maintains a standard of cleanliness that some described as almost pristine and super clean. Daily room cleaning ensures that the rooms and bathrooms stay fresh, contributing to the overall satisfaction of the guests.
Though the hotel is described as modest, the cleanliness is anything but with many highlighting the excellent service provided by the respectful employees and the effective cleaning team. Facilities are generally very clean, adding to the comfort and convenience of the stay.
However, a few areas for improvement were noted. Some guests reported that the carpets showed wear and were not entirely clean and there were occasional spots on ceilings and walls. A couple of reviews mentioned dirty sheets and towels, but these were exceptions rather than the rule.
Overall, Horus House Hotel Zamalek stands out for its dedication to keeping the environment clean and comfortable, ensuring a pleasant stay for its guests.
At the Horus House Hotel Zamalek, the standout feature appears to be its exceptional staff. Guests frequently highlight the team as friendly, helpful and attentive. Politeness and professionalism seem to be hallmarks with employees being described as phenomenal in their assistance and cooperation. Notably, several staff members, including Michelle, Emad, Samah and Michael, are commended for their lovely and professional demeanor.
Beyond their friendliness, the staff's courteous and respectful interactions receive praise, helping to create a welcoming atmosphere. There's also mention of the efficiency and competence of the team, ensuring a smooth and comfortable experience for guests. The reception staff is particularly noted for their excellent service and attentiveness, contributing to a positive first impression upon check-in.
Despite isolated comments about uncooperative behavior and safety concerns, the general consensus is overwhelmingly positive. The staff's dedication to customer service, coupled with their polite and respectful behavior, significantly enhances the overall guest experience at the hotel.
Horus House Hotel Zamalek offers a mixed experience regarding its Wi-Fi service. While some guests praise the Wi-Fi as stable, very good and excellent throughout the property, others have noted significant issues, particularly in the rooms. Guests have reported that the internet does not work at certain times, is unstable or even non-existent in their rooms. The most reliable Wi-Fi connection appears to be available at the reception area. Guests also mentioned occasional problems with TV reception, though the staff was quick to address these issues. Overall, the Wi-Fi performance in the rooms is inconsistent and those needing reliable internet might find it lacking during their stay.
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Location
Breakfast
Rooms
Despite the praise, some rooms do appear dated and in need of renovation with occasional reports of musty smells and worn-out furniture. However, recent renovations in some rooms have been well-received, providing a modern and comfortable stay. Room cleaning services are consistently praised, ensuring that linens and towels are fresh and the spaces are kept tidy.
There are noticeable differences between the standard and superior room categories with superior rooms receiving higher marks for their condition and comfort. The lack of views from the rooms and the basic, outdated furnishings in some standard rooms are mentioned as areas for improvement.
Overall, guests appreciate the clean and spacious accommodations, making it a suitable choice for a comfortable stay in Zamalek.
Beds
Cleanliness
Though the hotel is described as modest, the cleanliness is anything but with many highlighting the excellent service provided by the respectful employees and the effective cleaning team. Facilities are generally very clean, adding to the comfort and convenience of the stay.
However, a few areas for improvement were noted. Some guests reported that the carpets showed wear and were not entirely clean and there were occasional spots on ceilings and walls. A couple of reviews mentioned dirty sheets and towels, but these were exceptions rather than the rule.
Overall, Horus House Hotel Zamalek stands out for its dedication to keeping the environment clean and comfortable, ensuring a pleasant stay for its guests.
Staff
Beyond their friendliness, the staff's courteous and respectful interactions receive praise, helping to create a welcoming atmosphere. There's also mention of the efficiency and competence of the team, ensuring a smooth and comfortable experience for guests. The reception staff is particularly noted for their excellent service and attentiveness, contributing to a positive first impression upon check-in.
Despite isolated comments about uncooperative behavior and safety concerns, the general consensus is overwhelmingly positive. The staff's dedication to customer service, coupled with their polite and respectful behavior, significantly enhances the overall guest experience at the hotel.
Wi-Fi
No, Horus House Hotel Zamalek doesn't have any pool.
No, a spa isn't available at Horus House Hotel Zamalek.
No, Horus House Hotel Zamalek doesn't allow dogs.
Yes, parking facilities are available at Horus House Hotel Zamalek.
No, Horus House Hotel Zamalek doesn't have a gym.
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