7,258,491 hotelsin 60 categories
Hotels with Spa in Cairo
200+ HOTELS IN AND AROUND CAIROMost popular user searches in Cairo: 5-star hotels.
Ranking can be influenced by the commissions we receive.
$
+5
Spa
Listed among hotels offering spa services, providing wellness amenities for its guests.
$
+3
Spa
Offers a spa with massages, including services by Thai therapists. The location is convenient, and the hotel provides a variety of dining options.
Summary of reviews related to the 'Spa' category
The spa at the Hilton Cairo Heliopolis Hotel earns high praise for offering an excellent experience that includes a sauna, steam room and jacuzzi. Described as beautiful, it is a luxurious place to relax and unwind. Many guests highlight the superb massages, particularly those provided by a Thai therapist. Mrs. Ghada at the spa also receives repeated commendations. While there are mentions of dampness on the wall and an unfriendly receptionist, these issues are noted as minor. Overall, the spa stands out as a major highlight and greatly enhances the stay at this excellent hotel.
$
+5
Spa
Features a spa and is known for its qualified, friendly staff and clean environment. It's considered a great value for the money.
$
+4
Spa
Offers spa services. It is known for its excellent service and comfortable accommodations.
$
+4
Spa
Summary of reviews related to the 'Spa' category
In the bustling heart of Cairo, the Sonesta Hotel Tower & Casino offers guests a chance to unwind with various spa amenities that provide a welcome retreat from the city's vibrant pace. While the spa and health club facilities are noted for their spaciousness, particularly the large jacuzzi and steam room, some areas could benefit from attentive maintenance. Despite this, the overall atmosphere is relaxing, with friendly staff on hand to ensure a calming experience. The facility's offerings, including a gym, massage services, sauna, and steam room, cater especially well to business travelers in Nasr City and the New City. The array of services complements the hotel's various dining options, creating a comprehensive package for visitors seeking both relaxation and convenience.
$
+1
Spa
Summary of reviews related to the 'Spa' category
The spa at Sofitel Cairo Downtown Nile receives mixed reviews from guests with a focus on its exceptional massage services and specialist, Rahab, who is praised for her artistry and skill. Guests recommending her highlight enjoyable and fantastic experiences. The spa is described as top-class, very clean, relaxing and comfortable, offering exclusive services to hotel guests. Conversely, some reviews caution against the spa, labeling it a rip-off and criticizing the prices as higher than the local average. The hotel also features a salon and beauty center. Despite the criticisms, many found the spa to be a positive aspect of their stay.
$
+3
Spa
Summary of reviews related to the 'Spa' category
The spa at Marriott Mena House, Cairo receives high praise from guests who have experienced its offerings. Many describe the massages as exceptional, with some stating they were the best they’ve ever had. The spa offers a variety of top-notch treatments, including facials and body massages, that leave guests thoroughly impressed. The facilities, featuring a jacuzzi, sauna, and steam room, contribute to a luxurious and relaxing atmosphere. The gym accompanying the spa is well-stocked, providing a complete wellness experience for visitors. Guests frequently recommend booking spa services in advance due to their popularity. Additionally, the spa staff, including Aya and Nasrim, are noted for their fantastic service. Despite the occasional limitation in availability, especially for couples during COVID-19, the overall spa experience is highly satisfying and is considered a pleasant complement to the hotel’s other offerings, such as its restaurants and room service.
$
Spa
Summary of reviews related to the 'Spa' category
The spa at Le Passage Cairo Hotel & Casino receives mixed feedback from guests. While some appreciate the availability of spa services, including sauna and massages and find the spa area to be nice with helpful management, others are less impressed. The facilities are considered small and not exceptional with some guests noting that the massage services are highly priced and the staff lacks experience. Additionally, while the jacuzzi is available, it is not heated, which detracts from the overall experience. Despite these downsides, the hotel does offer spa facilities for those looking to unwind.
$
+8
Spa
This hotel offers a spa with body wraps, scrubs, and aromatherapy, body, and facial treatments, as well as massages and couples treatment rooms.
$
+2
Spa
Summary of reviews related to the 'Spa' category
The spa at Novotel Cairo Airport offers an inviting and luxurious atmosphere with clean and well-maintained facilities. Guests particularly appreciate the sumptuous massages provided by skilled female therapists and the excellent facial treatments available. The open-air pools and the great jacuzzi area add a touch of relaxation, complemented by the comfy couches in the relaxation room which enhance the guest experience.
However, it should be noted that some guests felt the spa services were overpriced and expressed concerns about the overall value. There have also been remarks about the spa center needing renovation and clearer communication about the available services. Additionally, some guests felt that the spa wasn't particularly helpful or comprehensive in its offerings. Despite these points, aspects such as the nail spa garnered positive feedback, contributing to an overall good experience at the spa.
However, it should be noted that some guests felt the spa services were overpriced and expressed concerns about the overall value. There have also been remarks about the spa center needing renovation and clearer communication about the available services. Additionally, some guests felt that the spa wasn't particularly helpful or comprehensive in its offerings. Despite these points, aspects such as the nail spa garnered positive feedback, contributing to an overall good experience at the spa.
$
+10
Info
Summary of reviews
Gawharet Al Ahram Hotel in Giza is widely regarded for its strategic and scenic location, offering easy access to the iconic pyramids and a quiet, tranquil setting amidst the bustling area. Many guests appreciate the convenience and charm of the hotel’s location, although some note minor accessibility challenges due to local construction work. The environment is clean and comfortable, making it a suitable choice for families, enhanced further by the reasonable pricing and good customer service.
The breakfast service at the hotel, however, has room for improvement. While a few guests were satisfied with their morning meal, many felt the options lacked variety and found the quality of certain items to be insufficient. There are suggestions for an earlier start time and more diverse offerings to cater to a broader range of tastes.
The rooms receive mixed reviews; they are generally considered clean and comfortable with recent renovations praised by some guests. However, complaints about a lack of basic amenities, minor maintenance issues and room assignment problems indicate areas that could benefit from better management. Despite these concerns, the overall atmosphere is described as calm and suitable for a relaxing stay.
Cleanliness in the hotel overall is commendable, particularly in public spaces and linens, though inconsistencies in room and bathroom upkeep have been noted. This suggests that while the hotel puts effort into maintaining a clean environment, there is a need for more consistent attention to detail.
The highlight of the Gawharet Al Ahram Hotel experience is the staff, who are frequently praised for their exceptional service and professionalism. Key figures like Mr. Mustafa, Neveen, Mohamed and Ms. Nancy have received specific commendations for their helpfulness and courtesy. The cheerful, responsive and cooperative nature of the team, including restaurant employees, significantly enhances guest satisfaction, making the staff a standout feature of the hotel.
In summary, Gawharet Al Ahram Hotel offers a convenient and serene base for exploring Giza with outstanding staff service and good value for money, albeit with some areas needing attention in terms of amenities, breakfast variety and cleanliness consistency.
The breakfast service at the hotel, however, has room for improvement. While a few guests were satisfied with their morning meal, many felt the options lacked variety and found the quality of certain items to be insufficient. There are suggestions for an earlier start time and more diverse offerings to cater to a broader range of tastes.
The rooms receive mixed reviews; they are generally considered clean and comfortable with recent renovations praised by some guests. However, complaints about a lack of basic amenities, minor maintenance issues and room assignment problems indicate areas that could benefit from better management. Despite these concerns, the overall atmosphere is described as calm and suitable for a relaxing stay.
Cleanliness in the hotel overall is commendable, particularly in public spaces and linens, though inconsistencies in room and bathroom upkeep have been noted. This suggests that while the hotel puts effort into maintaining a clean environment, there is a need for more consistent attention to detail.
The highlight of the Gawharet Al Ahram Hotel experience is the staff, who are frequently praised for their exceptional service and professionalism. Key figures like Mr. Mustafa, Neveen, Mohamed and Ms. Nancy have received specific commendations for their helpfulness and courtesy. The cheerful, responsive and cooperative nature of the team, including restaurant employees, significantly enhances guest satisfaction, making the staff a standout feature of the hotel.
In summary, Gawharet Al Ahram Hotel offers a convenient and serene base for exploring Giza with outstanding staff service and good value for money, albeit with some areas needing attention in terms of amenities, breakfast variety and cleanliness consistency.
Categories
Spa
Sustainability Journey
Honeymoon
$
+4
Spa
Summary of reviews related to the 'Spa' category
The spa at Triumph Luxury Hotel has received mixed feedback from guests. While some reviewers noted that it did not live up to the standards of a five-star hotel, others had positive things to say about the amenities. One guest mentioned a robot massage offered in the sauna, while another noted that there was no actual massage service available. However, some guests were impressed by the spa's large pool. Overall, opinions on the spa were varied with both positives and negatives to consider.
$
+8
Info
Summary of reviews
Gawharet AlAhram Bed Room offers a mix of both pros and cons but tends to leave a generally positive impression on its guests, especially concerning service and location. Its strategic position near the Pyramids makes it a convenient choice for those eager to explore these ancient landmarks. Essential amenities such as a supermarket and pharmacy are also close by. However, ongoing construction on Al-Haram street might cause some logistical challenges and the surrounding area isn't ideal for leisurely walks, due to cleanliness and aesthetic concerns.
The rooms at Gawharet AlAhram Bed Room have been subjects of recent renovation efforts, resulting in cleaner, more comfortable accommodations. Guests have appreciated the spaciousness and overall relaxation offered by the rooms, paired with excellent service at reception. Though some inconsistencies were noted, such as discrepancies between the booking photos and actual rooms and occasional cleanliness lapses, the hotel's effort to update its facilities is evident.
Cleanliness receives mixed reviews but veers on the positive side. Housekeeping is frequently commended for maintaining a decent standard of cleanliness and comfort, contributing to good value for money. Isolated complaints about room or bed cleanliness do arise, but for the most part, the hotel manages to meet guests' expectations in this department.
A standout feature of Gawharet AlAhram Bed Room is its exceptional staff. Guests consistently praise the team for being helpful, courteous and professional. Specific staff members, including Mohammed and Mr. Hisham, receive special mentions, reflecting their commitment to excellent service. Staff cooperation and their role in maintaining a clean and pleasant environment further enhance guest experiences, fostering an atmosphere of warmth and hospitality.
Overall, Gawharet AlAhram Bed Room offers a relatively comfortable stay with a convenient location for exploring Giza's highlights, bolstered by a dedicated and friendly staff. Some room inconsistencies and occasional cleanliness issues do exist, but the recent renovations and excellent service contribute significantly to its appeal.
The rooms at Gawharet AlAhram Bed Room have been subjects of recent renovation efforts, resulting in cleaner, more comfortable accommodations. Guests have appreciated the spaciousness and overall relaxation offered by the rooms, paired with excellent service at reception. Though some inconsistencies were noted, such as discrepancies between the booking photos and actual rooms and occasional cleanliness lapses, the hotel's effort to update its facilities is evident.
Cleanliness receives mixed reviews but veers on the positive side. Housekeeping is frequently commended for maintaining a decent standard of cleanliness and comfort, contributing to good value for money. Isolated complaints about room or bed cleanliness do arise, but for the most part, the hotel manages to meet guests' expectations in this department.
A standout feature of Gawharet AlAhram Bed Room is its exceptional staff. Guests consistently praise the team for being helpful, courteous and professional. Specific staff members, including Mohammed and Mr. Hisham, receive special mentions, reflecting their commitment to excellent service. Staff cooperation and their role in maintaining a clean and pleasant environment further enhance guest experiences, fostering an atmosphere of warmth and hospitality.
Overall, Gawharet AlAhram Bed Room offers a relatively comfortable stay with a convenient location for exploring Giza's highlights, bolstered by a dedicated and friendly staff. Some room inconsistencies and occasional cleanliness issues do exist, but the recent renovations and excellent service contribute significantly to its appeal.
Categories
Spa
Family
Free Wi-Fi
$
+11
Info
Summary of reviews
The Villa 604 Powered by Look, located in New Cairo City, offers a serene and tranquil escape in a gated community, appealing to guests seeking peace and relaxation away from the city's hustle. Its location, though somewhat remote and challenging to access, is appreciated for safety and quiet; ideal for an overnight stay, thanks to its proximity to the airport and nearby malls. The atmosphere is enhanced by lovely and welcoming staff, who contribute significantly to the hotel's excellent hospitality.
The Villa impresses with spacious, comfortable rooms noted for their impeccable cleanliness and exquisite decor. Guests appreciate the quiet ambiance and low noise levels, which further enhance relaxation. The well-kept facilities, including large bathrooms and cozy beds, contribute to a luxurious and restful stay, ensuring comfort and convenience, supported by reliable WiFi service for connectivity.
Breakfast offerings at the hotel garner mixed reviews, featuring both Egyptian and continental dishes. While some praise its diversity and quality, others find room for improvement in variety and service efficiency. Nevertheless, the friendly staff and attempt to incorporate local flavors remain positive highlights of the breakfast experience.
The exceptional staff is a standout feature, consistently described as friendly, cheerful, and professional. Guests express high satisfaction with attentive and accommodating service, recognizing individual staff members for their exceptional contributions to the overall experience.
The Villa 604's pool area provides a refreshing retreat, with guests enjoying the cleanliness and inviting atmosphere, complemented by the onsite spa. While some aspects, such as the jacuzzi temperature, may require attention, the overall pool experience is enjoyable.
Overall, The Villa 604 Powered by Look presents a comfortable and peaceful environment, underscored by outstanding staff and cleanliness, making it a desirable destination for travelers looking for tranquility and top-tier hospitality.
The Villa impresses with spacious, comfortable rooms noted for their impeccable cleanliness and exquisite decor. Guests appreciate the quiet ambiance and low noise levels, which further enhance relaxation. The well-kept facilities, including large bathrooms and cozy beds, contribute to a luxurious and restful stay, ensuring comfort and convenience, supported by reliable WiFi service for connectivity.
Breakfast offerings at the hotel garner mixed reviews, featuring both Egyptian and continental dishes. While some praise its diversity and quality, others find room for improvement in variety and service efficiency. Nevertheless, the friendly staff and attempt to incorporate local flavors remain positive highlights of the breakfast experience.
The exceptional staff is a standout feature, consistently described as friendly, cheerful, and professional. Guests express high satisfaction with attentive and accommodating service, recognizing individual staff members for their exceptional contributions to the overall experience.
The Villa 604's pool area provides a refreshing retreat, with guests enjoying the cleanliness and inviting atmosphere, complemented by the onsite spa. While some aspects, such as the jacuzzi temperature, may require attention, the overall pool experience is enjoyable.
Overall, The Villa 604 Powered by Look presents a comfortable and peaceful environment, underscored by outstanding staff and cleanliness, making it a desirable destination for travelers looking for tranquility and top-tier hospitality.
Categories
Spa
Pool
Heated Pool
Indoor Pool
Family
$
+5
Info
Summary of reviews
Hor Moheb Hotel enjoys a strategic location, conveniently situated between the Giza Pyramids and Cairo’s city center. This makes it an ideal lodging for tourists aiming to explore the city's rich history and notable landmarks. Guests frequently commend the hotel’s easy access to essential amenities such as supermarkets, taxis and fast food restaurants, as well as proximity to major roads and local transport options like the metro and Ubers. The tranquil surroundings further enhance the stay, making it a comfortable and practical choice with a commendable balance of location, price and service.
The breakfast provided at the hotel is well-received, offering a variety of tasty options that cater to different preferences. The omelettes and pastries, in particular, stand out for their quality. Guests appreciate the friendly atmosphere created by the breakfast staff and the cleanliness and freshness of the food served.
The hotel's rooms receive mixed reviews. While they are generally spacious, well-lit and clean, several areas require improvement. Guests have noted issues with outdated furniture, insufficient soundproofing and intermittent problems with room facilities such as air conditioning and hot water. Despite this, the rooms offer a decent base for travelers, given their affordability and the hotel’s prime location.
Cleanliness at Hor Moheb Hotel is another mixed aspect. Although some guests praised the daily room cleaning routines and the effort of the cleaning staff, others reported concerns about unclean floors, dusty carpets and dirty bathrooms. Persisting issues like bad smells and occasional bugs indicate a need for more consistent housekeeping standards.
A highlight of the hotel experience is the exceptional quality of the staff. The reception team, including standout members like Asmaa, Salma and Dunia, receive high praise for their politeness, professionalism and helpfulness. Security personnel such as Ahmed also contribute to creating a hospitable environment, ensuring guests feel respected and well-treated throughout their stay.
The Wi-Fi service at the hotel, however, has room for improvement. While some guests noted that it worked well when functioning, many reported connectivity issues, frequent disconnections and weak signals that did not reach their rooms. Addressing these issues could significantly enhance the overall guest experience.
Parking at Hor Moheb Hotel is not on-site but nearby, available for a fee. This arrangement is generally convenient for those with vehicles, though it lacks the immediacy of private parking.
The hotel is not particularly family-friendly due to the presence of a nightclub, noise and crowding, making it less ideal for those traveling with children or elderly members, despite offering family suite options.
Lastly, the beds at the hotel are a notable drawback. Guests frequently report old, uncomfortable bedding with unpleasant smells and occasional incidents of bed bugs. Updating and refreshing the bed linens and mattresses would contribute significantly to a better guest experience.
Overall, Hor Moheb Hotel presents a well-located and service-oriented option for travelers, particularly those prioritizing convenience and friendly staff, though improvements in room quality, cleanliness, internet service and family accommodations would substantially enhance the stay.
The breakfast provided at the hotel is well-received, offering a variety of tasty options that cater to different preferences. The omelettes and pastries, in particular, stand out for their quality. Guests appreciate the friendly atmosphere created by the breakfast staff and the cleanliness and freshness of the food served.
The hotel's rooms receive mixed reviews. While they are generally spacious, well-lit and clean, several areas require improvement. Guests have noted issues with outdated furniture, insufficient soundproofing and intermittent problems with room facilities such as air conditioning and hot water. Despite this, the rooms offer a decent base for travelers, given their affordability and the hotel’s prime location.
Cleanliness at Hor Moheb Hotel is another mixed aspect. Although some guests praised the daily room cleaning routines and the effort of the cleaning staff, others reported concerns about unclean floors, dusty carpets and dirty bathrooms. Persisting issues like bad smells and occasional bugs indicate a need for more consistent housekeeping standards.
A highlight of the hotel experience is the exceptional quality of the staff. The reception team, including standout members like Asmaa, Salma and Dunia, receive high praise for their politeness, professionalism and helpfulness. Security personnel such as Ahmed also contribute to creating a hospitable environment, ensuring guests feel respected and well-treated throughout their stay.
The Wi-Fi service at the hotel, however, has room for improvement. While some guests noted that it worked well when functioning, many reported connectivity issues, frequent disconnections and weak signals that did not reach their rooms. Addressing these issues could significantly enhance the overall guest experience.
Parking at Hor Moheb Hotel is not on-site but nearby, available for a fee. This arrangement is generally convenient for those with vehicles, though it lacks the immediacy of private parking.
The hotel is not particularly family-friendly due to the presence of a nightclub, noise and crowding, making it less ideal for those traveling with children or elderly members, despite offering family suite options.
Lastly, the beds at the hotel are a notable drawback. Guests frequently report old, uncomfortable bedding with unpleasant smells and occasional incidents of bed bugs. Updating and refreshing the bed linens and mattresses would contribute significantly to a better guest experience.
Overall, Hor Moheb Hotel presents a well-located and service-oriented option for travelers, particularly those prioritizing convenience and friendly staff, though improvements in room quality, cleanliness, internet service and family accommodations would substantially enhance the stay.
Categories
Spa
Family
Free Wi-Fi
$
+2
Info
Summary of reviews
The Jewel Glorious Hotel receives commendation for its strategic location near Cairo International Airport, offering convenience to travelers. Proximity to Heliopolis, Roxy Square and City Stars Mall adds to its appeal for those seeking nearby commercial hubs. Though the locale benefits from a safe and calm atmosphere away from downtown chaos, the surrounding congestion and noise from heavy traffic present drawbacks for noise-sensitive guests.
Breakfast at the hotel presents a mixed experience. Positive reviews appreciate its plentiful, luxurious and diverse offerings, but criticisms highlight a lack of freshness, repetitive selections and quality issues. The dinner service, though affordable and accessible 24/7, faces similar mixed feedback with some praising the value and others criticizing the quality and delivery of food. A notable inconvenience is the separate building for the restaurant and card usage limitations at the bar.
Rooms at the Jewel Glorious Hotel are spacious, clean and cozy, featuring comfortable beds. However, outdated furniture and decor, along with problems in the bathrooms and air conditioning units, call for refurbishment. Renovation of facilities could significantly enhance guest satisfaction.
Cleanliness remains a strong point for the hotel with many guests finding the rooms and public areas clean and well-maintained. Housekeeping is commended for its efficiency, although some areas like carpets and curtains could use more consistent attention.
The staff’s friendliness and helpfulness stand out as major positives with numerous guests praising their warm, professional and accommodating service. Though there are occasional mentions of rude or unhelpful behavior, these instances appear to be exceptions.
The free Wi-Fi service, however, is a consistent point of concern, described as weak, slow and unreliable by many guests. This affects the overall experience, particularly for those needing reliable internet connectivity.
Fitness amenities, including the gym, receive mixed reviews. While well-equipped, the gym is occasionally messy, has restricted hours and access requires an additional fee. The pool is praised for its warmth and suitability for families, though its public access and limited operating hours may detract from the experience for those seeking exclusivity and extended usage.
Parking options include free and private services with secure valet and on-site garages, though space availability can be an issue.
In summary, Jewel Glorious Hotel offers a convenient airport location, spacious rooms and excellent staff service, making it an appealing choice for travelers. However, improvements in food quality, Wi-Fi reliability and facility maintenance are necessary to elevate the overall guest experience.
Breakfast at the hotel presents a mixed experience. Positive reviews appreciate its plentiful, luxurious and diverse offerings, but criticisms highlight a lack of freshness, repetitive selections and quality issues. The dinner service, though affordable and accessible 24/7, faces similar mixed feedback with some praising the value and others criticizing the quality and delivery of food. A notable inconvenience is the separate building for the restaurant and card usage limitations at the bar.
Rooms at the Jewel Glorious Hotel are spacious, clean and cozy, featuring comfortable beds. However, outdated furniture and decor, along with problems in the bathrooms and air conditioning units, call for refurbishment. Renovation of facilities could significantly enhance guest satisfaction.
Cleanliness remains a strong point for the hotel with many guests finding the rooms and public areas clean and well-maintained. Housekeeping is commended for its efficiency, although some areas like carpets and curtains could use more consistent attention.
The staff’s friendliness and helpfulness stand out as major positives with numerous guests praising their warm, professional and accommodating service. Though there are occasional mentions of rude or unhelpful behavior, these instances appear to be exceptions.
The free Wi-Fi service, however, is a consistent point of concern, described as weak, slow and unreliable by many guests. This affects the overall experience, particularly for those needing reliable internet connectivity.
Fitness amenities, including the gym, receive mixed reviews. While well-equipped, the gym is occasionally messy, has restricted hours and access requires an additional fee. The pool is praised for its warmth and suitability for families, though its public access and limited operating hours may detract from the experience for those seeking exclusivity and extended usage.
Parking options include free and private services with secure valet and on-site garages, though space availability can be an issue.
In summary, Jewel Glorious Hotel offers a convenient airport location, spacious rooms and excellent staff service, making it an appealing choice for travelers. However, improvements in food quality, Wi-Fi reliability and facility maintenance are necessary to elevate the overall guest experience.
Categories
Spa
Family
Pool
Heated Pool
Outdoor Pool
$
+1
Spa
Summary of reviews related to the 'Spa' category
Tolip Gardens Hotel offers a mixed experience when it comes to their spa facilities. Guests have appreciated the relaxing and serene nature of the spa, often noting the pleasant massage rooms and the calming, ambient music that enhances the overall atmosphere. Some have found the spa services to be good, contributing positively to their stay. The spa facilities, including bars and other amenities, add to the convenience and appeal of the hotel, which is also noted for being clean, quiet and close to the airport.
However, there are several areas where the spa falls short. The jacuzzi has been reported to have issues with both hygiene and water quality with concerns about the smell of stored water and freezing temperatures. The promise of a private spa experience has not always been fulfilled, leading to some dissatisfaction. Additionally, there have been discrepancies in service charges, particularly for packages involving the jacuzzi, sauna and hammam. Some guests have found the spa to be crowded and there have been reports of the facilities being unavailable or under renovation.
Furthermore, some visitors have expressed disappointment due to the absence of certain spa services and others have found the massages to be rather painful. The added charges for the sauna and jacuzzi have also been a point of contention for guests expecting these services to be included.
In summary, while Tolip Gardens Hotel's spa facilities offer a range of relaxing and enjoyable services, there are notable areas for improvement, particularly regarding transparency of services, maintenance of facilities and overall guest satisfaction.
However, there are several areas where the spa falls short. The jacuzzi has been reported to have issues with both hygiene and water quality with concerns about the smell of stored water and freezing temperatures. The promise of a private spa experience has not always been fulfilled, leading to some dissatisfaction. Additionally, there have been discrepancies in service charges, particularly for packages involving the jacuzzi, sauna and hammam. Some guests have found the spa to be crowded and there have been reports of the facilities being unavailable or under renovation.
Furthermore, some visitors have expressed disappointment due to the absence of certain spa services and others have found the massages to be rather painful. The added charges for the sauna and jacuzzi have also been a point of contention for guests expecting these services to be included.
In summary, while Tolip Gardens Hotel's spa facilities offer a range of relaxing and enjoyable services, there are notable areas for improvement, particularly regarding transparency of services, maintenance of facilities and overall guest satisfaction.
Categories
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