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Summary of reviewsHotSprings OFICIAL B3 Hotéis is widely praised for its exceptional location in Caldas Novas, offering easy access to the city's attractions, markets, and dining options. The hotel's central positioning is complemented by spacious, clean rooms and a delightful breakfast spread known for its variety and freshness, particularly the orange juice. The courteous and attentive staff enhance the hotel's inviting atmosphere, ensuring a welcoming environment throughout guests' stays.
The dining experience, featuring a well-regarded lunch and dinner buffet, also receives positive feedback, particularly for its delicious feijoada and the enjoyable ambiance provided by live music during dinner. While there are suggestions for expanding buffet options and including beverages in pricing, overall, guests find the meals satisfying.
Room accommodation at HotSprings OFICIAL B3 Hotéis is noteworthy for its comfort and cleanliness, despite occasional issues with outdated furniture and room readiness. The cleanliness extends into common areas and pools, which are regularly maintained and offer a variety of pleasant temperatures. The pool facilities, though sometimes crowded, feature numerous options allowing for serene relaxation moments.
The hotel's spa is well-received, praised for professional services despite the ongoing renovation of the main pool. Although Wi-Fi connectivity presents challenges, guests appreciate the hotel's family-friendly amenities, such as heated pools and a baby kitchen, fostering a comfortable stay for families with children.
The parking arrangement could benefit from improvements in location and service, though it does offer spacious facilities. Beds generally receive commendations for comfort and cleanliness, further contributing to a pleasant stay, albeit with some noted maintenance issues.
Overall, HotSprings OFICIAL B3 Hotéis stands out as a favored destination in Caldas Novas, ideal for enjoyment and relaxation, particularly for families. With attention to certain areas for enhancement, the hotel continues to uphold a positive reputation for hospitality and convenience. Show more
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Hotel with Spa
This hotel offers a thermal water park with six thermal pools surrounded by tropical trees. It also features a spa and wellness center, a games room, and complimentary Wi-Fi.
Romantic Hotel
This hotel offers a combination of comfort and convenience with its thermal pools and central location. The serene environment and comfortable rooms make it suitable for couples. The hotel's quiet ambiance ensures a peaceful and romantic stay.
Hotel near Nightlife Spots
Situated in Caldas Novas, this hotel is near Water Park and Zuum Disco Club. It provides a bar/lounge area and live entertainment. It's also conveniently located near shops and the craft fair.
Hotel with Swimming Pool
This hotel offers swimming pools with thermal waters, providing a relaxing and therapeutic experience. It is located near various attractions in Caldas Novas, making it a convenient choice for travelers.
Outdoor Pool
Hotel with Free Wi-Fi
This 4-star hotel features free Wi-Fi in the rooms. Its location is near Clube Prive.
Business Hotel
HotSprings OFICIAL B3 Hotéis provides standard amenities and is suitable for business travelers needing a comfortable and convenient place to stay.
Accessible Hotel
This hotel receives largely positive feedback for its accessibility features. The well-maintained pools include measures to accommodate individuals with reduced mobility, and the apartments and overall facilities are easily accessible and suitable for disabled visitors.
Hotel with Outdoor Pool
This hotel features a thermal water park with 6 thermal pools set amidst tropical surroundings, with the main pool operating 24 hours, emphasizing relaxation in hot springs.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Room Types
Superior Deluxe Double or Twin Room The spacious twin/double room provides air conditioning, a sofa, as well as a private bathroom featuring a bath and a hairdryer. This twin/double room offers a flat-screen TV.
Guest Reviews
8.4
Very Good
Location
HotSprings OFICIAL B3 Hotéis is renowned for its exceptional location in the heart of Caldas Novas, making it an ideal choice for travelers who appreciate convenience and accessibility. Positioned centrally, the hotel offers easy walking access to the city's vibrant markets, parks, and renowned Moon Fair, allowing guests to explore without the hassle of driving. Visitors frequently praise its close proximity to a variety of shops, restaurants, and essential services, making it an attractive option for both families and solo travelers. In addition to its prime location, guests have lauded the hotel’s spacious and comfortable rooms, as well as its consistently high standards of cleanliness and maintenance. Breakfasts are described as both varied and delightful, further enhancing the overall experience. With its blend of practicality, comfort, and strategic positioning, HotSprings OFICIAL B3 Hotéis stands out as a favored destination for those aiming to fully experience the rich offerings of Caldas Novas.
Breakfast
The breakfast experience at HotSprings OFICIAL B3 Hotéis is a highlight for many guests, characterized by its extensive variety and consistently high quality. Visitors frequently praise the sumptuous spread, which includes a diverse array of fresh fruits, pastries, and savory options, catering to different tastes and preferences. The orange juice, often noted for its freshness, is a particular favorite. The breakfast is described as well-organized and plentiful, with attentive and polite staff who contribute to the positive dining experience. Despite some concerns about limited daily variation, and occasional overcrowding, guests generally find the morning meal to exceed expectations. Overall, the combination of an exceptional breakfast, clean facilities, and a convenient location makes HotSprings OFICIAL B3 Hotéis a popular choice for a comfortable and satisfying stay.
Dinner
The dining experience at HotSprings OFICIAL B3 Hotéis offers a generally positive experience with a lunch and dinner buffet that guests often describe as delicious and worth its price. The quality of the food receives high marks, with many reviewers enjoying a variety of tasty options, particularly praising dishes such as feijoada for its splendid flavor. The meal times are well-scheduled to accommodate guests' needs, and the restaurant's ambiance is enhanced by live music during dinner, adding to the overall dining experience.
While the food is often described as wonderful and delicious, there are some areas that could see improvements. Some guests note that while the buffet is well-served with a good variety of flavors, it does run out quickly, and the selection could be expanded to include more options. Despite the fairly priced menu, guests feel that more affordable pricing could encourage them to dine more frequently at the hotel. Additionally, beverages are not included and must be purchased separately.
Overall, the hotel's restaurant offers delectable and high-quality meals with room for enhancements in variety and pricing to attract more consistent patronage from its guests.
Rooms
The reviews for the rooms at HotSprings OFICIAL B3 Hotéis highlight the spaciousness and comfort as major positive aspects. Guests commonly noted that the rooms are large, cozy, and well-organized, featuring comfortable beds and clean, fragrant linens. The rooms are praised for their cleanliness and high quality, with many mentioning a well-maintained environment. Additionally, the inclusion of a bathtub in the rooms is appreciated by several guests, adding an extra touch of comfort to their stay. Despite some bathrooms being described as cramped, the overall cleanliness and airy feel of most rooms offset this minor inconvenience. However, some guests mentioned issues with maintenance and room readiness, such as occasional delays and outdated furniture in certain instances. Nonetheless, the majority found the accommodation to exceed expectations, particularly valuing the spaciousness and cleanliness of the rooms.
Beds
Staying at HotSprings OFICIAL B3 Hotéis offers a mixed experience when it comes to its beds, with several positive notes to consider. Many guests rave about the beds, often describing them as very comfortable and commendable for their new and soft sheets. Cleanliness is a standout feature, with bed linens and towels frequently highlighted for their cleanliness. Guests also enjoy the comfort of the rooms and appreciate the spaciousness, which adds to an overall pleasant stay.
However, there are some areas needing attention. Instances of worn-out linens and uncomfortable mattresses have been mentioned, and some beds are noted to be made up of two single mattresses, which may not provide the best sleeping experience. Guests faced issues with inadequate pillows and were occasionally bothered by maintenance problems such as broken beds or an uncomfortable sleeping arrangement for additional companions.
Overall, while the beds often receive praise for their comfort, improvements could enhance the sleeping experience even further.
Cleanliness
The reviews for Hotsprings Oficial B3 Hotéis largely highlight the hotel's commitment to cleanliness and organization, which resonates well with guests. The pools, noted for their consistent cleanliness and a variety of pleasant temperatures, stand out as a key feature. Rooms are frequently described as spacious, well-organized, and impeccably clean, offering comfort that guests genuinely appreciate. Common areas also receive praise for being well-maintained and indicative of the hotel's high standards of hygiene.
Many guests emphasize the exceptional cleanliness throughout the hotel, including both private and communal spaces. This attention to detail is appreciated, although some reviews mention that room cleaning is provided upon request rather than automatically. Despite a couple of instances where the cleanliness did not meet expectations, the overall sentiment remains positive about the hotel's maintenance.
The staff are often described as polite, attentive, and helpful, contributing to the welcoming atmosphere. Additionally, the breakfast receives acclaim for its quality. While a few areas have been mentioned to need improvement, such as isolated incidents of odors and infrequent cleaning lapses, the overall impression of Hotsprings Oficial B3 Hotéis is one of comfort, order, and a pleasant, clean environment.
Staff
HotSprings OFICIAL B3 Hotéis consistently impresses with its attentive and polite staff, making many guests feel welcomed and well-cared-for during their stay. Reviewers frequently highlight the courteous and efficient service across various hotel departments, from the reception team to the restaurant staff and waiters. Although there are occasional mentions of staff needing further training, the majority of feedback praises the helpfulness and kindness exhibited by employees. Special mention is often given to the prompt assistance provided at check-in and check-out as well as other services throughout the hotel. Many guests note the politeness and friendliness as key aspects of their positive experience, contributing to the hotel's reputation for hospitality. Despite some isolated reports of unfriendly interactions, the overall consensus is that the hotel staff's dedication and efficiency significantly enhance the guest experience at this well-regarded establishment.
Wi-Fi
Travelers looking to stay at HotSprings OFICIAL B3 Hotéis may want to consider the connectivity challenges associated with the hotel's Wi-Fi. Reviews frequently highlight issues with slow speeds, weak signals, and frequent disconnections, indicating that the Wi-Fi tends to fluctuate and is often unreliable. Guests mention that connectivity problems are not limited to the rooms, and the signal may not properly reach certain areas, including the upper floors and common areas of the hotel. Some reviews suggest that the internet was down for extended periods, forcing guests to rely on mobile data. While there's mention of one positive review about the hotel's internet, the overwhelming feedback suggests that there is a significant need for improvement. It is recommended that future guests prepare for potential connection issues during their stay and consider alternatives if dependable online access is essential.
Spa
HotSprings OFICIAL B3 Hotéis offers a commendable spa experience that guests have generally praised for its quality services. The spa stands out with its very professional masseuse, ensuring a satisfying and relaxing experience for those seeking a moment of tranquility. Guests appreciate the inclusion of both a sauna and a hot tub, enriching the overall spa offerings. While the pools are considered good, it is important to note that the main swimming pool is currently under renovation, which could affect some plans for swimming enthusiasts. Additionally, the bathtub in the rooms has received mixed feedback, with guests highlighting that it may lack certain features like a hydro. Overall, the spa services contribute positively to the hotel experience, despite a few areas for improvement.
Pool
'HotSprings OFICIAL B3 Hotéis' offers a delightful aquatic experience that frequently earns praise from guests. Visitors can enjoy an impressive variety of pools, each maintained with diligent care to ensure cleanliness. Most of the pools are warm, providing a comfortable and relaxing environment for guests to unwind, and they are cleaned regularly, showcasing the hotel's commitment to hygiene. The spacious leisure area with numerous pool options caters to different preferences, from soothing heated pools to a lively water park atmosphere.
While the hotel is well-regarded for its pool facilities, guests occasionally note concerns such as crowding during weekends, variable pool temperatures, and intermittent cleanliness issues that require quick attention. Despite these occasional hiccups, the expansive number of pools often gives a sense of serenity even when the hotel is fully booked. Additionally, the strategic location and proximity to city attractions complement the overall experience, making it a convenient choice for families and individuals looking to combine relaxation with exploration. For those seeking fun and leisure, the hotel offers various amenities, including a spa and sauna, alongside poolside facilities that many guests find satisfactory.
Parking
The guest reviews of HotSprings OFICIAL B3 Hotéis highlight parking as a key point of consideration. The hotel offers private free parking, although the parking facility is located a block or more away from the main building, which poses some inconvenience for guests. Despite the distance, many guests found the parking area spacious. However, the lack of valet service and coverage means guests often have to deal with the elements, particularly in unfavorable weather conditions. While some appreciated the decent parking space available, others noted that its location could be better, expressing a preference for it to be closer to the hotel. Overall, while the parking situation does not deter some guests who do not rely heavily on their vehicles, others feel that it could be improved to enhance their stay experience.
Family
HotSprings OFICIAL B3 Hotéis emerges as a family-friendly retreat, especially favored by those traveling with children. Guests frequently highlight the hotel's commitment to creating a welcoming environment for families, with several heated pools and a dedicated space for kids. The baby kitchen, equipped with a microwave, stands out as a practical amenity for families with young ones, allowing for the preparation of meals at any time. While the hotel's family-centric atmosphere and variety of leisure options make it a tranquil getaway, there are occasional mentions of limited attractions specifically geared towards children.
The environment is consistently described as clean and pleasant, with an expansive leisure area and a varied breakfast that satisfies diverse family needs. The establishment caters to both families and elderly guests, offering accessibility features like wheelchair access throughout the grounds. Moreover, the tranquil environment and ample family-oriented facilities ensure guests frequently express a desire to return. However, there are some notes on minor inconveniences, such as the occasional shortage of lounge chairs with umbrellas and noise disturbances in rooms facing the street.
Overall, HotSprings OFICIAL B3 Hotéis is praised as an excellent choice for families seeking relaxation and fun, providing a respectful and accommodating atmosphere for both young and old.
4 Star
HotSprings OFICIAL B3 Hotéis offers an experience with both outstanding and areas needing improvement. Nestled in a prime location, the hotel provides guests with a variety of pool options, contributing to its popularity among visitors. The facilities are frequently described as exceptional and very comfortable, with a beautiful overall aesthetic that impresses many.
Guests praise the breakfast for its variety and taste, setting a positive tone for the day. Sensational service is often highlighted, suggesting a generally high standard of service excellence. Despite these positive attributes, the hotel does face criticism regarding management and maintenance, indicating that the organization struggles to accommodate high volumes of guests simultaneously. Some reviews suggest the need for renovations, although these issues do not significantly detract from the overall stay.
While the cost-benefit is deemed fantastic by some, the daily rate is considered by others to be a barrier to frequent visits. There are mixed emotions regarding the mood of the staff, which suggests inconsistency in the guest experience. Overall, HotSprings OFICIAL B3 Hotéis shines in several aspects but has room for improvement in management and maintenance to fulfill its four-star promises consistently.
Yes, HotSprings OFICIAL B3 Hotéis has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at HotSprings OFICIAL B3 Hotéis.
No, HotSprings OFICIAL B3 Hotéis doesn't allow dogs.
Yes, parking facilities are available at HotSprings OFICIAL B3 Hotéis.
No, HotSprings OFICIAL B3 Hotéis doesn't have a gym.