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Summary of reviewsRio das Pedras Thermas Hotel, located in the heart of Caldas Novas, is celebrated for its prime, central position. This ideal location allows guests to easily explore nearby attractions, shops and restaurants on foot, while still enjoying a peaceful atmosphere. Proximity to family-friendly spots like the Di Roma water park enhances the convenience for visitors, making it a highly recommended choice.
The hotel’s breakfast experience stands out with guests consistently praising the quality, variety and taste. Regional dishes and fresh items like bread and cheese bread are among the highlights, even though some mention a desire for more diverse and healthy options. Dinner offerings, although requiring a prior reservation, are similarly lauded for their affordability, deliciousness and variety.
Guest rooms are noted for their cleanliness and comfort, offering cozy, modern environments with good amenities. Some criticisms include smaller room sizes, noise issues and occasional maintenance problems, but the overall impression remains positive due to the tidy and well-maintained facilities.
Cleanliness standards at the hotel are exceptional, extending from rooms and bathrooms to pool areas. The pools are particularly commended for their warmth, cleanliness and variety with options catering to different preferences, including heated and indoor pools. The 24-hour pool access and additional features like live music and a well-stocked bar enhance the guest experience.
The staff is frequently highlighted as a key component of the hotel's charm. Described as polite, attentive and helpful, the employees across various departments contribute significantly to the positive atmosphere of the hotel. Specific staff members receive individual commendations, reflecting the excellent service provided throughout.
While the Wi-Fi service receives mixed reviews, often being unreliable and slow in rooms but better in public areas, the free parking offers a secure and accessible option, albeit with limited space and maneuverability.
For families, Rio das Pedras Thermas Hotel offers a welcoming and relaxing environment with amenities and entertainment options that cater well to children and parents alike. The overall setting is comfortable and enjoyable, providing excellent value for money.
In summary, Rio das Pedras Thermas Hotel shines with its superb location, excellent service and clean, comfortable facilities. Its family-friendly atmosphere and outstanding amenities make it a top choice for visitors to Caldas Novas, despite some minor areas for improvement. Show more
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Categories
Hotel with Swimming Pool
This hotel features swimming pools for both adults and children, along with a sun terrace. It's located close to the Clube di Roma and other attractions, making it convenient for guests to explore the area.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Business Hotel
This hotel is well-located and provides a comfortable environment for business travelers. It offers amenities suitable for relaxation after business activities.
Hotel with Parking
Rio das Pedras Thermas Hotel in Caldas Novas includes parking. It is a popular choice that ensures parking availability for its guests.
Accessible Hotel
Rio das Pedras Thermas Hotel has an elevator/lift and provides support for disabled people.
3-Star Hotel
This hotel is highly rated for its staff and location. It is a 3-star hotel that offers an outdoor pool, a pool bar, room service, a water park, and a restaurant. It also features a spa lounge with a plunge pool, steam room, and hot public baths.
Hotel with Outdoor Pool
This Thermas hotel in Caldas Novas features outdoor pools with thermal properties, offering a relaxing and therapeutic swimming experience.
Hotel with Children's Pool
This hotel is a good option for families looking for thermal pools. It provides a relaxing environment for both parents and children, ensuring a pleasant stay.
Hotel with Indoor Pool
Rio das Pedras Thermas Hotel in Caldas Novas features an indoor pool to complement the thermas.
Hotel with Heated Pool
Rio das Pedras Thermas Hotel offers an exclusive water park for its guests with 5 pools, including covered and children's pools, and 2 jacuzzis. The hotel's pools are noted to operate 24 hours a day.
Family Friendly Hotel
Room Types
Double or Twin RoomThis air-conditioned room features a desk, a telephone, a TV and a minibar. The private bathroom is fitted with a shower.
Superior Double or Twin RoomThis twin/double room has a shower, tile/marble floor and cable TV.
Deluxe Queen RoomThis double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a private entrance, soundproof walls, a minibar, a flat-screen TV with cable channels, as well as pool views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Located in the heart of Caldas Novas, the Rio das Pedras Thermas Hotel boasts an excellent, central position that makes it a prime spot for visitors. The hotel's proximity to downtown allows guests to easily explore the main attractions, including the bustling city center, various shops, restaurants and markets without the need for a car. The strategic location also places it near popular spots like the Di Roma water park, allowing for maximum convenience and accessibility by foot.
Many reviews highlight the peaceful atmosphere despite its centrality, making it an ideal choice for those looking to rest while still being close to the action. The tranquil environment combined with a great infrastructure, clean facilities and well-maintained pools adds to the overall positive experience. Guests often commend the superb staff service, which is consistently polite and attentive, contributing further to a pleasant stay.
For families, the location proves advantageous as it allows easy access to nearby parks and family-friendly activities without much hassle. The convenience of being able to walk to most destinations enhances the cost-benefit ratio, making it a favorable choice for visitors of all kinds.
Overall, the blend of a perfect location, courteous service and excellent amenities makes Rio das Pedras Thermas Hotel a highly recommended option for anybody visiting Caldas Novas.
Breakfast
The breakfast experience at Rio das Pedras Thermas Hotel consistently garners high praise from guests for its exceptional quality, variety and taste. Reviews highlight the breakfast as being very good with many describing it as wonderful, excellent and even amazing. Guests appreciate the diverse and plentiful options available, including delicious regional dishes and hearty, well-prepared items.
Numerous comments emphasize the abundance and variety of the food, ensuring that there is something for everyone, though a few guests noted that the selection could be repetitive over a multi-day stay. The quality of the breakfast items, including fresh bread and tasty cheese bread, also stands out with guests enjoying the delicious coffee and treats available.
Service at breakfast is often commended with mentions of helpful and friendly staff. However, a minority of reviews suggest that the breakfast could offer more healthy options and have better variety, especially for those with dietary restrictions.
Overall, the breakfast at Rio das Pedras Thermas Hotel is a major highlight, contributing positively to guests' stays with its ample, varied and flavorful offerings, even if there are occasional calls for a bit more diversity and healthier choices.
Dinner
Rio das Pedras Thermas Hotel offers a variety of dining options that have received significant praise from guests. The dinner service, which is available for an additional cost, is particularly notable. Guests have highlighted the evening buffet as being abundant, delicious and diverse with excellent service enhancing the dining experience. Despite the need for a prior reservation, many find the effort worthwhile due to the high quality of the food and its preparation. The price for dinner is considered affordable with meals typically costing around 35 reais per person, inclusive of juice and dessert.
While lunch options have received mixed reviews with some expressing disappointment particularly regarding limited choices, the breakfast and dinner offerings receive consistent accolades. The restaurant's prices are generally seen as reasonable, contributing to an overall positive impression of the dining services.
The hotel's snack bar service also garners approval, offering a good variety of snacks and drinks at great prices. In summary, Rio das Pedras Thermas Hotel is commended for its delicious, well-served dinner options that provide good value for money.
Rooms
The guest reviews for the Rio das Pedras Thermas Hotel highlight a mix of impressions about the rooms with a notable emphasis on cleanliness and comfort. Many guests appreciated the well-equipped and spacious rooms, describing them as cozy, modern and pleasant. Cleanliness was a recurring positive point with several guests noting that rooms were consistently clean organized and well-maintained.
The comfort of the rooms, particularly the beds, received favorable comments with some guests mentioning a spacious and comfortable layout. The rooms were also noted for having good amenities, such as minibars and good-sized bathrooms. However, there were some criticisms regarding the room size with multiple guests mentioning that the rooms felt small and cramped. The lack of soundproofing and insufficient electrical outlets were also mentioned as drawbacks.
While some rooms were appreciated for their brightness and good facilities, a few reviews pointed out issues like mold, outdated decor and maintenance problems such as defective phones and burnt-out light bulbs. Additionally, the noise from nearby streets and air conditioners was a concern for some guests.
Despite a few negative comments about the room size and maintenance, the overall sentiment highlighted the hotel's comfortable and clean accommodations with well-equipped and modern facilities that contributed to an enjoyable stay.
Beds
Rio das Pedras Thermas Hotel has garnered a mix of reviews regarding the comfort of its beds. Many guests have praised the beds as comfortable, clean and of good size, often highlighting the pleasant bedding and excellent reception service. The clean and well-maintained bed linens were also appreciated by guests. However, there are notable areas for improvement. Some guests found the beds to be either too firm or too soft, leading to discomfort. Particular criticism was aimed at beds that were essentially two single beds pushed together, resulting in an uncomfortable ridge in the middle. Issues such as old mattresses, small beds and noisy environments were also mentioned. Despite these concerns, a significant number of guests still found their sleeping arrangements comfortable, contributing positively to their overall experience at the hotel.
Cleanliness
The Rio das Pedras Thermas Hotel receives high praise for its exceptional cleanliness. Guests consistently describe the hotel as impeccably clean, highlighting the consistently well-maintained and sanitized facilities. The rooms and bathrooms are frequently mentioned as being very clean, often described as spotless, fragrant and well-organized. Daily cleaning routines ensure clean and comfortable accommodations for all guests. The pools are a standout feature with many reviews emphasizing their cleanliness and regular maintenance. Guests also note the presence of clean towels and bed linens.
Besides the commendable cleanliness, the hotel staff are recognized for their politeness and helpfulness, which further enhances the overall experience. The hotel offers spacious and cozy rooms, clean and comfortable beds and clean swimming pools, all contributing to a pleasant and hygienic stay.
The excellent standards of cleanliness extend across all areas of the hotel, providing a pristine environment for guests to enjoy.
Staff
The staff at Rio das Pedras Thermas Hotel consistently receive high praise for their exceptional service and friendliness. Guests frequently highlight the politeness, attentiveness and helpful nature of the employees. Specific staff members, such as Matheus, Carla, Osana, Nathan and Rafael, are often mentioned for their outstanding service.
The reception team is particularly noted for their welcoming and professional demeanor, making guests feel well-received from the moment they arrive. The waiters, especially those serving by the pool, are commended for their excellent service, although there are minor mentions of occasional lapses in attention.
The hotel's employees are described as very helpful, accommodating and skillful, ensuring a pleasant experience for the guests. Their friendliness and readiness to assist contribute significantly to the overall positive impression of the hotel. This strong customer-centric approach extends across various departments, including housekeeping, bar service and entertainment, showcasing the staff's dedication and professionalism.
Overall, Rio das Pedras Thermas Hotel's staff are characterized by their ability to provide impeccable service, making them a key highlight for guests visiting the hotel.
Wi-Fi
The Rio das Pedras Thermas Hotel offers a Wi-Fi experience that is generally marked by oscillation and unreliability, particularly in the rooms. While some guests find the Wi-Fi very good or even very fast, a significant number have reported weak and unstable signals, especially when the hotel is crowded. The internet connectivity is notably better in public areas like the reception, but in-room Wi-Fi often suffers from slow speeds and, in some cases, complete unavailability. Guests appreciated aspects such as the attentive staff and the hotel's great location, but for those heavily reliant on a strong internet connection during their stay, the Wi-Fi performance in the accommodations may present some challenges.
Pool
The pool facilities at Rio das Pedras Thermas Hotel receive quite a bit of praise from guests, highlighting their cleanliness, warmth and maintenance. The pools are noted for having clear, clean water with some being heated to provide a comfortable experience regardless of the weather. Many reviews mention the variety in pool options, including indoor, outdoor and heated pools, catering to different preferences and ensuring that visitors can find just the right spot to relax.
Guests particularly appreciate the well-maintained pool areas, which are described as clean organized and quiet. The hotel's commitment to keeping the pool water fresh is evident, as it's mentioned that the water is changed daily for a cleaner swim. The swimming pools also provide a warm and soothing experience, perfect for relaxation.
Some reviewers made note of minor issues such as the larger pool being closed on occasion or a pool appearing dirty towards the end of the day. Conversely, the pools offer great entertainment and activities, contributing to a vibrant and lively atmosphere.
Live music by the pool, spacious lounging areas, excellent service from the staff and a well-stocked pool bar further enhance the guests' experience. The pools remain open until late, making them accessible for most of the day and the 24-hour availability is a standout feature for nocturnal swimmers or early risers.
Overall, the pool facilities at Rio das Pedras Thermas Hotel are widely appreciated for their cleanliness, water temperature and overall maintenance, making them a highlight of many guests' stays.
Parking
The parking situation at Rio das Pedras Thermas Hotel has received mixed reviews from guests. On the positive side, several reviewers noted that parking is free and some appreciated that it is monitored by cameras, which provides a sense of security. The parking area is open 24 hours and is conveniently located near the rooms, making it quite accessible for guests who want to keep their vehicles close by. A few guests even mentioned that the paved parking lot is spacious and safe.
However, there are notable concerns as well. Many guests pointed out the limited number of parking spaces, making it challenging to find a spot when the hotel is busy. The parking lot is often described as small and tight with spaces that are difficult to maneuver into. Some guests mentioned that the parking is far from the hotel entrance when the lot is full, which can be inconvenient. There's also mention of the parking being uncovered and slightly deficient, indicating room for improvement in this area.
Overall, while the parking is free and provides decent security, its limited capacity and tight spaces may present challenges, particularly during peak times with a higher number of guests.
Family
Rio das Pedras Thermas Hotel emerges as an ideal destination for families seeking a warm and inviting atmosphere. The hotel consistently receives praise for its family-friendly environment, which is evident in the relaxed and homely ambiance throughout the premises. Families visiting with children find the amenities and entertainment options particularly appealing, making it a great place for a family stay. The staff is noted for their attentiveness and politeness, further contributing to the overall positive experience. With excellent cost-benefit value, the hotel provides a comfortable setting where both kids and parents can enjoy their time. The restaurant and bar menus cater well to family needs and guests appreciate the organized and familiar nature of the establishment. Overall, Rio das Pedras Thermas Hotel stands out as a perfect spot for family relaxation and leisure.
3 Star
Rio das Pedras Thermas Hotel offers a commendable stay at a fair price point, making it an attractive option for those seeking excellent value for money. While the hotel is simple and shows signs of age, it is well-preserved and provides satisfactory accommodations that promise overall comfort. The pools are always clean, contributing to the good leisure features available at the property.
Guests consistently praise the hotel for its wonderful service and excellent maintenance, which aligns well with its three-star rating. Despite lacking luxury, the service quality meets expectations for its category, ensuring that visitors receive appropriate care during their stay.
Though not without drawbacks, such as some mismatches between online photos and reality and occasional concerns like precarious beds, Rio das Pedras Thermas Hotel proves to be an adequate choice with a good cost-benefit value. It offers a balanced trade-off between comfort and affordability, making it suitable for budget-conscious travelers.
Business
Rio das Pedras Thermas Hotel is noted for its business-friendly environment. It boasts a well-organized business area and provides a good corporate atmosphere, aligning with professional standards. Guests have commended the hotel's capacity to solve problems efficiently, emphasizing the staff's education and courteousness. The hotel ensures smooth operations for business travelers with easy check-in and reliable room facilities that support seamless online meetings. While the ambiance is mostly tranquil and conducive for business purposes, there have been some minor concerns about noise in common areas. Overall, the hotel's professionalism and supportive services stand out for corporate guests.
Accessible
The 'Rio das Pedras Thermas Hotel' offers a range of accessibility features that cater to guests with disabilities. Ground floor rooms provide easy access, while ramps and an elevator ensure that movement throughout the hotel is convenient. Public spaces are designed with accessibility in mind, allowing guests to enjoy the hotel's amenities without hindrance. The hotel team is commended for their education, respect, kindness and helpfulness, contributing to a positive experience for guests requiring special accommodations.
The location of the hotel is noted as being well-situated, adding to the convenience of the stay. Adapted rooms are available for wheelchair users and the pool area is designed to be accessible. However, a few areas could benefit from improvements, such as the absence of handrails on access ramps and around the pool, which may pose challenges to some guests. Despite these minor drawbacks, the hotel overall meets standard accessibility needs for elderly and disabled guests.
In summary, 'Rio das Pedras Thermas Hotel' generally provides a well-rounded and accessible environment for guests with disabilities, further enhanced by a supportive and considerate staff. The hotel's accessibility features, combined with its favorable location, make it a practical choice for travelers with special needs.
Children's Pool
The Rio das Pedras Thermas Hotel offers a family-friendly pool area that is particularly appealing for children. The well-kept and clean children's pool includes warm and heated sections with exciting slides, ensuring a fun and safe environment for young guests. Despite some comments about the need for renovation in certain areas, the children's pool stands out as a highlight with good maintenance and engaging activities. However, guests have noted that the hotel's prohibition of swimwear in the breakfast area can be a bit inconvenient, especially for families with children eager to transition quickly from pool time to meals. Overall, the children's pool at Rio das Pedras Thermas Hotel promises an enjoyable aquatic experience for kids.
Heated Pool
The Rio das Pedras Thermas Hotel is renowned for its well-maintained and heated swimming pools, offering both indoor and outdoor options. Guests frequently praise the warmth and cleanliness of the pools, noting that they are always kept at a good temperature for relaxation and leisure. The pools are open 24 hours, ensuring guests can enjoy them at any time. While all pools are heated, some guests expressed a desire for at least one pool with natural temperature water to provide a cooler option during extreme heat. Aside from the pools, the hotel also receives high marks for its excellent service, great entertainment options and a commendable breakfast. However, a few guests noted the strong smell of the pool water. Overall, the hotel's heated and well-maintained pools are a major highlight, making it a popular choice for visitors seeking a relaxing and enjoyable stay.
Outdoor Pool
The Rio das Pedras Thermas Hotel receives positive feedback for its outdoor pool area, which stands out for its cleanliness and organization. Guests appreciate the well-maintained, warm outdoor pools and the excellent poolside service. The surrounding environment contributes to a pleasant outdoor recreation experience, making it a favorite spot for visitors. Despite mentioning pools in general rather than specific details, the overall impression is of a great and well-kept pool area that guests love.
Indoor Pool
The Rio das Pedras Thermas Hotel offers a commendable indoor pool area, which is ideal for families. Guests particularly appreciate the well-maintained and clean environment of the pools and hot tub. The hotel provides a good selection of indoor pools, including a covered hot tub that has been described as wonderful. While the warmth of the pools did receive mixed feedback, the heated indoor leisure areas still received praise. The facility includes only two adult pools, but they are consistently noted for their cleanliness and suitability for hydrotherapy.
Yes, Rio das Pedras Thermas Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Rio das Pedras Thermas Hotel.
No, Rio das Pedras Thermas Hotel doesn't allow dogs.
Yes, parking facilities are available at Rio das Pedras Thermas Hotel.
No, Rio das Pedras Thermas Hotel doesn't have a gym.