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Summary of reviewsRichmond Coachmans Rest, situated in the heart of historic Richmond, offers an exceptional and convenient location for exploring the picturesque town. Guests find it ideally placed on the main street within easy walking distance of local attractions, shops, cafes and eateries. Its proximity to key sights such as the model village and Pooley Wines, combined with accessibility to the airport and nearby IGA store, makes it a superb base for travelers looking to discover Richmond on foot.
The hotel's rooms receive consistent praise for their cleanliness, comfort and modernity. Reviewers commend the spacious and well-appointed accommodations, which feature private courtyards and kitchenettes suitable for self-catering. The recent refurbishments have enhanced the rooms, which are described as exceeding expectations in cleanliness, coziness and layout. The generous room size and well-kept modern units contribute to a quiet and value-rich stay, bolstered by friendly hosts and quality in-room amenities.
Cleanliness standards at Richmond Coachmans Rest are exceptional with spotless and well-maintained rooms frequently highlighted by guests. The modern refurbishments and lovely garden augment the welcoming and comfortable environment, creating a warm and quiet atmosphere. Despite minor oversights, the hotel's hygiene consistently meets or exceeds expectations.
The friendly and welcoming nature of the staff, particularly owners like David, Peter and Ellie, significantly contributes to the memorable hospitality at Richmond Coachmans Rest. Personalized and charming hospitality ensures guests feel at home, enhancing their overall experience.
While the hotel's wifi service has room for improvement, particularly the absence of in-room wifi, guests usually appreciate other facets of their stay. Addressing this aspect could further enhance the guest experience.
The beds at Richmond Coachmans Rest are generally regarded as comfortable with many guests praising them for a restful night's sleep. Opinions on mattress firmness do vary with some guests suggesting the addition of mattress toppers and occasional mentions of outdated bed linen. Nevertheless, the comfort of the beds remains a positive aspect of the stay.
Richmond Coachmans Rest also distinguishes itself as a dog-friendly establishment, providing a welcoming haven for guests traveling with their canine companions. The hotel ensures pets are comfortably accommodated and well-catered to with an inclusive atmosphere and attentive care for dogs, making it an excellent choice for pet owners.
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