Hyatt Regency Boston/Cambridge
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Hyatt Regency Boston/Cambridge is highly praised for its scenic location along the Charles River, offering breathtaking views of both the river and Boston skyline. Its proximity to educational institutions such as MIT and Boston University makes it an excellent choice for academic visitors, while nearby attractions like Kenmore Square and Fenway Park enhance its appeal for general tourists. The neighborhood's safety, cleanliness and recent renovations contribute to a comfortable stay, although accessibility to Harvard Square could be improved.
The breakfast experience at the hotel receives mixed feedback. Some guests found it to be excellent with high-quality coffee offerings, while others felt the buffet lacked variety and was overpriced. Additionally, the inconvenience of breakfast not being included in the room price and occasional slow service detracted from the overall experience. Despite these issues, the quality of the rooms and other amenities remained a highlight.
Dining at the Paperbacks restaurant within the hotel is well-regarded with guests appreciating the delicious food and drinks and commending the enthusiastic staff. While the restaurant's limited operating hours and fewer food options were minor drawbacks, the general consensus is that the dining facilities provide a satisfying experience.
Guestrooms at the Hyatt Regency Boston/Cambridge are noted for their cleanliness, comfort and spectacular views. The spacious, well-designed rooms often include private terraces or balconies, providing a pleasant stay. The reception staff's helpfulness ensures smooth check-in and check-out processes. However, some rooms show signs of aging with outdated furniture and occasional maintenance issues indicating a need for refurbishments.
Cleanliness throughout the hotel is consistently highlighted with super clean rooms and facilities setting a high standard. The serene ambiance and friendly staff contribute to a welcoming environment, making it a stress-free experience for guests. Minor issues with specific room maintenance and cleaning products were noted, but the overall commitment to cleanliness remains strong.
The staff at the Hyatt Regency Boston/Cambridge receive widespread acclaim for their friendliness, knowledge and exceptional service. Special recognition is given to certain employees, enhancing the personalized experience for guests. Although a few isolated incidents of less favorable staff interactions were mentioned, the overwhelming sentiment is one of high satisfaction with the hospitality provided.
Parking is convenient and accessible, albeit with high fees that many guests find excessive. The cost of valet parking is particularly noted as being steep, which detracts from the overall convenience of the parking facilities.
Lastly, the hotel’s comfort is significantly boosted by its exceptional beds, frequently mentioned as a standout feature despite their relatively small size. The high-quality linens further contribute to comfortable sleeping arrangements, making it a notable aspect of the stay at Hyatt Regency Boston/Cambridge.
Overall, the Hyatt Regency Boston/Cambridge excels in its scenic location, cleanliness, friendly staff and comfortable beds, while minor improvements in breakfast offerings, room updates and parking fees could further enhance guest satisfaction.
Categories
The breakfast experience at the hotel receives mixed feedback. Some guests found it to be excellent with high-quality coffee offerings, while others felt the buffet lacked variety and was overpriced. Additionally, the inconvenience of breakfast not being included in the room price and occasional slow service detracted from the overall experience. Despite these issues, the quality of the rooms and other amenities remained a highlight.
Dining at the Paperbacks restaurant within the hotel is well-regarded with guests appreciating the delicious food and drinks and commending the enthusiastic staff. While the restaurant's limited operating hours and fewer food options were minor drawbacks, the general consensus is that the dining facilities provide a satisfying experience.
Guestrooms at the Hyatt Regency Boston/Cambridge are noted for their cleanliness, comfort and spectacular views. The spacious, well-designed rooms often include private terraces or balconies, providing a pleasant stay. The reception staff's helpfulness ensures smooth check-in and check-out processes. However, some rooms show signs of aging with outdated furniture and occasional maintenance issues indicating a need for refurbishments.
Cleanliness throughout the hotel is consistently highlighted with super clean rooms and facilities setting a high standard. The serene ambiance and friendly staff contribute to a welcoming environment, making it a stress-free experience for guests. Minor issues with specific room maintenance and cleaning products were noted, but the overall commitment to cleanliness remains strong.
The staff at the Hyatt Regency Boston/Cambridge receive widespread acclaim for their friendliness, knowledge and exceptional service. Special recognition is given to certain employees, enhancing the personalized experience for guests. Although a few isolated incidents of less favorable staff interactions were mentioned, the overwhelming sentiment is one of high satisfaction with the hospitality provided.
Parking is convenient and accessible, albeit with high fees that many guests find excessive. The cost of valet parking is particularly noted as being steep, which detracts from the overall convenience of the parking facilities.
Lastly, the hotel’s comfort is significantly boosted by its exceptional beds, frequently mentioned as a standout feature despite their relatively small size. The high-quality linens further contribute to comfortable sleeping arrangements, making it a notable aspect of the stay at Hyatt Regency Boston/Cambridge.
Overall, the Hyatt Regency Boston/Cambridge excels in its scenic location, cleanliness, friendly staff and comfortable beds, while minor improvements in breakfast offerings, room updates and parking fees could further enhance guest satisfaction.
Hotel near Ski Resorts
The Hyatt Regency provides excellent amenities and a central location, making it a practical choice for travelers interested in exploring ski areas around Cambridge. The hotel is well-equipped for a comfortable stay after a day on the slopes.
Dog Friendly Hotel
Hyatt Regency Boston/Cambridge is a pet-friendly hotel.
Business Hotel
The Hyatt Regency Boston/Cambridge provides 25,000 square feet of event space, including a ballroom and breakout spaces. It is equipped with modern technologies for conferences and meetings, and offers experienced meeting planners and on-site catering services. Business services, concierge, digital check-in, and free internet access are available.
Hotel with Parking
This hotel provides convenient on-site self and valet parking in an adjacent garage with in/out privileges, including available EV charging stations via valet.
Hotel with Gym
This hotel offers a luxury experience with a well-regarded gym. It is a great choice for guests looking to maintain their fitness routine while traveling. The hotel also has a parking and is very close to the city.
4-Star Hotel
Situated near the Massachusetts Institute of Technology (MIT) and Boston University, this hotel offers modern accommodations and comprehensive amenities. It's well-suited for both business and leisure travelers.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Lap Lanes
Accessible Hotel
Hotel with Pool Lap Lanes
Guest Reviews
The Hyatt Regency Boston/Cambridge presents an ideal setting for visitors seeking scenic views and a serene environment along the Charles River. Its picturesque location offers stunning views of both the river and the Boston skyline, which guests greatly appreciate. The hotel is conveniently located near several prominent educational institutions, including MIT and Boston University, making it an excellent choice for academic visits.
The proximity to key attractions such as Kenmore Square, Fenway Park and several primary sightseeing tours enhances its appeal. Despite being slightly removed from the Boston city center and its dining options, the hotel's location still provides a peaceful retreat while ensuring accessibility to major points of interest.
Guests particularly value the safe and quiet neighborhood, as well as the hotel's cleanliness and recent renovations. The staff's support, especially during events like the Boston Marathon, has also received positive notes. Though the convenience for Harvard Square visits could be better, the overall consensus highlights a great location, beautiful river views and a comfortable stay. The Hyatt Regency Boston/Cambridge adeptly caters to travelers looking for a balance between tranquility and accessibility in their Boston experience.
Hyatt Regency Boston/Cambridge offers a mixed breakfast experience based on guest reviews. While some found the on-site breakfast to be clean and great, others described it as amazing and excellent. There were positive remarks about the coffee cafe as well. However, several guests felt that the breakfast buffet lacked variety, was overpriced and should have included more options. Many guests pointed out that breakfast is not included in the room price and must be ordered separately, which they found inconvenient. Some reviews mentioned waiting times to receive meals and service at the restaurant was described as slow and incomplete. Despite the highlighted drawbacks, the location and quality of the rooms were praised, suggesting that other aspects of the hotel stay were enjoyable.
The dining experience at the Hyatt Regency Boston/Cambridge's Paperbacks restaurant has garnered positive feedback from guests. Many appreciated the great food and drinks, describing their meals as very great, fine and delicious. The breakfast, lunch and dinner menu options are deemed good with some finding the variety offered quite unusual for hotels in the United States. Guests were particularly impressed by the friendly and enthusiastic staff, which significantly enhanced their dining experience. Despite the generally favorable reviews, some noted the restaurant's limited operating hours and expressed a desire for it to stay open later, especially for dinner. Additionally, the limited food options and the restaurant being closed on Mondays were minor drawbacks. Overall, the dining facilities are considered good with exceptional food and commendable service contributing to a satisfying stay.
The Hyatt Regency Boston/Cambridge offers a mixed experience when it comes to its rooms with some aspects standing out positively. Many guests appreciated the cleanliness and comfort of their rooms, often highlighting the stunning views of the Charles River and Boston skyline. A number of reviews mentioned spacious and well-designed rooms, some even with private terraces or balconies, creating a pleasant and inviting stay. The rooms were described as beautiful, quiet and adequately maintained with sizeable accommodations that provided a good night's sleep.
The hotel also benefits from helpful and attentive staff, particularly at the reception, making the check-in and check-out process smooth and pleasant. Additional perks like the availability of umbrellas for rainy days and in-room tea and coffee facilities added convenience and were well received by guests.
However, the hotel’s age shows in some aspects. Several guests noted that the property and rooms are dated and in desperate need of refurbishment with some mentioning old furniture, inadequate bathroom lighting and a few incidents of bad odors. While some recently renovated rooms were praised for their updated decor, others still waiting for a facelift were criticized for their strange layouts and outdated condition.
Overall, while the Hyatt Regency Boston/Cambridge excels in service, cleanliness and certain room features like views and space, it could benefit from more consistent updates and refurbishments to fully meet guest expectations.
Hyatt Regency Boston/Cambridge receives praise for its exceptionally comfortable beds, which are often highlighted alongside high-quality bed and bath linens. Guests appreciate the comfy beds and find them to be a significant positive aspect of their stay. However, it's noted that the beds are relatively small, being full size rather than the more spacious queen size. Some guests were also disappointed when their beds were not made. Despite these occasional issues, the overall consensus underscores the comfort of the hotel’s beds as a standout feature.
Located in a prime spot, the Hyatt Regency Boston/Cambridge consistently impresses guests with its impeccable cleanliness and modern facilities. Visitors often highlight the super clean rooms and facilities, noting the overall comfort and inviting atmosphere of the spacious accommodations. The hotel's serene ambiance offers a relaxing experience with updated, open layouts that guests appreciate. A significant bonus is the friendly and attentive staff, enhancing the overall welcoming environment.
Many praise the cleanliness and safety of the hotel, contributing to a stress-free stay. Additionally, guests enjoy the convenient on-site amenities, including excellent restaurants, a well-equipped workout facility and a delightful on-site breakfast and coffee cafe.
While the majority of reviews are positive, some guests have noted less favorable experiences, including occasional issues with room maintenance and specific cleaning products. Overall, however, the commitment to cleanliness and a comfortable, safe stay shines through, making Hyatt Regency Boston/Cambridge a commendable choice for travelers.
The staff at Hyatt Regency Boston/Cambridge receive an overwhelmingly positive response from guests. Words like friendly, courteous, knowledgeable and exceptionally accommodating frequently appear in reviews. Reception staff are noted for their courteous and helpful demeanor, while restaurant and bar staff are praised for their friendliness and excellent service. Guests appreciate the friendliness and helpfulness of the valet and shuttle service staff as well. Special mentions of employees like Hagos, Daniela, Zach and Nick highlight their outstanding hospitality and proficiency.
It's evident that the staff's effort to support Boston Marathon runners stands out as a special touch, contributing to a welcoming atmosphere. Many reviews mention that staff members were pleasant, patient and went above and beyond to ensure guest satisfaction. However, a few negative comments hint at inconsistencies with isolated instances of staff being cold, unfriendly or appearing short-staffed. Despite these rare mentions, the overall sentiment reflects a high level of satisfaction with the hospitality and customer service at the hotel.
The parking at Hyatt Regency Boston/Cambridge offers some advantages but comes with notable drawbacks. Many guests appreciated that the parking garage is large, convenient and easily accessible, providing a straightforward self-parking experience. However, many found the parking fees to be excessively high with costs sometimes unknown until arrival. While valet parking is available, some guests mentioned it is even more expensive than self-parking, which adds to the overall parking costs. The garage's location, although a bit far for some, still allowed for overnight parking. The convenience of the parking does seem to come at a steep price, which was a common point of dissatisfaction among guests.
Location Show Map
Location
The proximity to key attractions such as Kenmore Square, Fenway Park and several primary sightseeing tours enhances its appeal. Despite being slightly removed from the Boston city center and its dining options, the hotel's location still provides a peaceful retreat while ensuring accessibility to major points of interest.
Guests particularly value the safe and quiet neighborhood, as well as the hotel's cleanliness and recent renovations. The staff's support, especially during events like the Boston Marathon, has also received positive notes. Though the convenience for Harvard Square visits could be better, the overall consensus highlights a great location, beautiful river views and a comfortable stay. The Hyatt Regency Boston/Cambridge adeptly caters to travelers looking for a balance between tranquility and accessibility in their Boston experience.
Breakfast
Dinner
Rooms
The hotel also benefits from helpful and attentive staff, particularly at the reception, making the check-in and check-out process smooth and pleasant. Additional perks like the availability of umbrellas for rainy days and in-room tea and coffee facilities added convenience and were well received by guests.
However, the hotel’s age shows in some aspects. Several guests noted that the property and rooms are dated and in desperate need of refurbishment with some mentioning old furniture, inadequate bathroom lighting and a few incidents of bad odors. While some recently renovated rooms were praised for their updated decor, others still waiting for a facelift were criticized for their strange layouts and outdated condition.
Overall, while the Hyatt Regency Boston/Cambridge excels in service, cleanliness and certain room features like views and space, it could benefit from more consistent updates and refurbishments to fully meet guest expectations.
Beds
Cleanliness
Many praise the cleanliness and safety of the hotel, contributing to a stress-free stay. Additionally, guests enjoy the convenient on-site amenities, including excellent restaurants, a well-equipped workout facility and a delightful on-site breakfast and coffee cafe.
While the majority of reviews are positive, some guests have noted less favorable experiences, including occasional issues with room maintenance and specific cleaning products. Overall, however, the commitment to cleanliness and a comfortable, safe stay shines through, making Hyatt Regency Boston/Cambridge a commendable choice for travelers.
Staff
It's evident that the staff's effort to support Boston Marathon runners stands out as a special touch, contributing to a welcoming atmosphere. Many reviews mention that staff members were pleasant, patient and went above and beyond to ensure guest satisfaction. However, a few negative comments hint at inconsistencies with isolated instances of staff being cold, unfriendly or appearing short-staffed. Despite these rare mentions, the overall sentiment reflects a high level of satisfaction with the hospitality and customer service at the hotel.
Parking
Yes, Hyatt Regency Boston/Cambridge has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Hyatt Regency Boston/Cambridge.
Yes, Hyatt Regency Boston/Cambridge welcomes dogs.
Yes, parking facilities are available at Hyatt Regency Boston/Cambridge.
Yes, Hyatt Regency Boston/Cambridge has a gym.
Location Show Map
More Options
