The Charles Hotel in Harvard Square

Cambridge 42.37227100, -71.12263400 , 1 Bennett Street (Show on Map)
8.5
Very Good


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Summary of reviewsThe Charles Hotel in Harvard Square is a top choice for those seeking a luxurious stay in Cambridge. The spacious and clean rooms exude a graceful, boutique vibe and offer simple, quiet luxury. Guests rave about the exceptional service provided and although it may be pricey, it is definitely worth the investment. Some guests voiced the desire for added room amenities, however overall the hotel leaves a lasting impression on its guests. The Charles Hotel in Harvard Square is the perfect choice for a classy and comfortable atmosphere.
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Luxury Hotel
Located in Harvard Square, this hotel is described as a gem epitomizing New England's timeless rustic elegance and charm. It features luxury guestrooms and suites with high-end amenities, marble bathrooms with in-mirror televisions, and some suites with separate living areas and deluxe rain showers. The hotel offers award-winning restaurants, an elegant jazz bar, a tranquil spa, and impeccable concierge and turndown services.

Hotel near Ski Resorts
This hotel offers luxurious accommodations and is conveniently located for accessing various ski resorts within driving distance, providing a comfortable base for winter sports enthusiasts. It also has a spa.

Hotel Taking Steps Towards Sustainability
This hotel demonstrates a strong commitment to sustainability through various initiatives. These include the installation of solar panels for renewable energy, implementation of water-efficient fixtures, and an extensive recycling program. They also focus on reducing waste, recycling cooking oil, using biodegradable straws, composting green waste, and sourcing food and beverages locally.

Hotel for Honeymoon
The Charles Hotel offers a luxurious and romantic setting with its elegant rooms, fine dining options, and live jazz music. Its location in Harvard Square provides a charming and walkable environment for couples to explore.

Dog Friendly Hotel
The Charles Hotel is a pet-friendly hotel.

Hotel near Nightlife Spots
The Charles Hotel is known to have one of the best hotel bars in Boston.

Business Hotel
The Charles Hotel in Harvard Square is a moderate deluxe hotel with 294 guest rooms. It offers a range of amenities suitable for business travelers.

Hotel with Parking
Located in Harvard Square, this hotel offers on-site garage parking with both self and valet options, in/out privileges, and amenities like EV charging.

EV charging stations  


Hotel with Gym
The Charles Hotel boasts a redesigned fitness center with state-of-the-art equipment, ensuring guests have access to exceptional fitness amenities. The fitness center is complimentary for guests and offers a wide range of wellness options.

Hotel with EV Charging Stations
This hotel offers free EV charging in the adjacent Charles Square Garage, which is noted for having a significant number of Juice Bar Level 2 charging stations. There are 8 Level 2 chargers available.

4-Star Hotel
Located in Harvard Square, this hotel offers a luxurious experience with its high-end amenities and prime location. It is well-suited for visitors looking to explore the academic and cultural heart of Cambridge.

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Pool Lap Lanes  


Accessible Hotel

Hotel with Pool Lap Lanes

Room Types
Deluxe Double or Twin Room This room features a flat-screen TV with cable channels, a seating area, and a work desk.

Deluxe King Room This room features a flat-screen TV with cable channels, a seating area, and a work desk.

Suite This spacious suite offers a bedroom with King-sized bed, and a separate living area with a sofa bed.

Junior Suite The suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

Double or Twin Room - Disability Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

King Room - Disability Access Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
The Charles Hotel in Harvard Square is an ideal choice for anyone looking for a prime location in the heart of Cambridge. Guests absolutely love the location of this beautiful hotel, describing it as fantastic, unbeatable and excellent. It's only a five-minute walk to Harvard Square, making it the perfect spot for anyone visiting the University or attending the annual Head of the Charles Regatta weekend. The hotel is also conveniently located close to many shops and restaurants, making it easy for guests to explore the area. Most guests also mentioned the hotel's proximity to Harvard University, which couldn't be better since it is right in the Harvard Square. Despite its central location, the hotel is impeccably maintained and its spacious rooms are perfect for a comfortable stay. Whether you're dropping off your kid at school or enjoying a weekend getaway, The Charles Hotel is an excellent choice for its location, style and convenience.

Breakfast
The breakfast at the Charles Hotel in Harvard Square has received mixed reviews from guests. While some found it expensive and limited in menu options, many others raved about the quality of the breakfast served at the hotel restaurant, Henrietta's Table. Guests who ordered both breakfast and dinner from Henrietta's Table were especially impressed with the service and taste of the food. Complimentary coffee was also greatly appreciated by many. Despite a few negative experiences, such as cold outdoor seating and greasy hash browns, overall the breakfast received positive feedback and was noted as a particularly enjoyable experience during guests' stays.

Rooms
The Charles Hotel in Harvard Square boasts of great rooms that guests have described as 'comfortable', 'luxurious', 'beautiful' and 'spacious'. There are some minor complaints about small room size and high room rates, but these are outweighed by the positives. The hotel is in a great location and the decor and vibe are highly appreciated by guests. The lobby is also cozy and inviting. The rooms are mostly clean with newly renovated bathrooms, comfortable beds and multiple power points for convenient charging of electronic devices. Though some guests complain of dust, slippery showers, broken lights, malfunctioning thermostats and fishy smells in their rooms, these are isolated incidents that do not take away from the overall quality of the accommodations.

Beds
If you're looking for a cozy and comfortable stay in Harvard Square, look no further than The Charles Hotel. Guests rave about the comfort of the beds with phrases like "very comfortable beds" and "super comfy bed" in their rave reviews. Even the towels are soft and cozy, making you feel right at home. Plus, the room sizes are generous, ensuring a spacious stay. Although some guests found the beds to be a tad small for two people and some mentioned initial booking issues for larger parties, the comfortable bed and linens ultimately made up for it. Keep in mind that the beds are pretty low to the ground, but that shouldn't hinder a good night's sleep in this cozy hotel!

Cleanliness
The Charles Hotel in Harvard Square is a shining example of how a hotel should be maintained. The housekeeping here is impeccable and the cleanliness of the room is beyond compare. Each and every guest is guaranteed a beautiful, sparkling clean room, which is tidy and well organized. Even during COVID times, the hotel ensures that all the health protocols are in place, making it a safe and clean place to stay. The pristine nature of the hotel is evident throughout with guests describing the roomy Dean's suite as a picture of cleanliness. There are no compromises on maintaining hygiene - from the hygiene standards of the common areas to the meticulously maintained rooms. Although a guest did mention a dusty room, the majority of reviews are overwhelmingly positive when it comes to the cleanliness of the hotel. It's safe to say that the staff at The Charles Hotel in Harvard Square still manages to keep things sparkling clean, no matter how long your stay is.

Staff
The staff at The Charles Hotel in Harvard Square are exceptional and always friendly, providing great service and attention at check-in. The valet staff, in particular, are amazing, going out of their way to help guests with cars. While some reviewers noted poor service due to staff shortages or inexperienced employees, overall, the staff is thoughtful and accommodating and everyone clearly wants to help guests with any needs or requests. However, there were a few isolated incidents where guests felt the front desk receptionists could improve their attitude. Despite this, the staff were very helpful and understanding overall, making guests feel welcomed and loved everything about their stay.

Luxury
If you're looking for a luxurious stay in Cambridge, The Charles Hotel in Harvard Square is the perfect choice. This beautifully decorated hotel offers simple, quiet luxury with its spacious and clean rooms. The hotel exudes a gracious feel with a boutique vibe that adds to its classy and comfortable atmosphere. Our guests couldn't stop raving about the exceptional service provided here. Although it may come with a high price tag, it is definitely worth every penny spent. The only feedback was that some guests felt like the room should have had something more special, however overall they were impressed. This being said, Cambridge is an expensive area overall and this hotel fits the area perfectly but you will not regret your stay here.


Yes, The Charles Hotel in Harvard Square has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.

Yes, a spa is available at The Charles Hotel in Harvard Square.

Yes, The Charles Hotel in Harvard Square welcomes dogs.

Yes, parking facilities are available at The Charles Hotel in Harvard Square.

Yes, The Charles Hotel in Harvard Square has a gym.

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