Sorrento Hotel & Restaurant
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Summary of reviewsSorrento Hotel & Restaurant holds a strong reputation for its strategic location and overall hospitality. The hotel provides a quiet and convenient base for exploring Cambridge with easy access to key areas like the city center, Addenbrooke’s Hospital and the train station. The regular bus service right outside the hotel, ample free parking and the nearby pub and restaurants add to its appeal.
The breakfast experience at Sorrento Hotel & Restaurant is frequently lauded for its variety and quality. Guests are delighted with the excellent selection, including both hot and continental options with highlights being the Full English breakfasts, freshly cooked eggs and unique items like breakfast pizza. The attentive staff enhance the breakfast experience, ensuring a hearty and satisfying start to the day.
For dinner, the on-site Italian restaurant receives high praise for its authentic and delicious menu. Dishes such as pizzas, squid ink spaghetti and tagliatelle with porcini mushrooms stand out. The welcoming ambiance and efficient service further elevate the dining experience, making it a significant highlight of guests' stays.
The rooms are commended for their cleanliness, comfort and spaciousness with many guests appreciating the modern decor and amenities. Housekeeping maintains a high standard, ensuring spotless rooms and well-kept communal areas. However, a few guests experienced minor issues such as noise or insufficient air conditioning.
The exceptional service provided by the staff is a standout feature with guests frequently noting their friendliness, helpfulness and professionalism. The welcoming atmosphere, fostered by the courteous team and the Italian family managing the hotel, significantly enhances the overall guest experience.
While the wifi connectivity could use improvement, the parking facilities are highly praised for being ample, secure and convenient. The family-friendly environment with provisions for children and the personal touch of the managing family, adds to the hotel's charm.
Beds at the Sorrento Hotel & Restaurant are generally described as very comfortable, contributing to a restful sleep, although a few guests mentioned issues with mattress quality.
Overall, the Sorrento Hotel & Restaurant offers a reliable and enjoyable stay, often exceeding the typical expectations for a three-star establishment. It is praised for its good value for money, clean and comfortable accommodations, excellent dining options and exceptional service, making it a recommended choice for visitors to Cambridge.
Categories
The breakfast experience at Sorrento Hotel & Restaurant is frequently lauded for its variety and quality. Guests are delighted with the excellent selection, including both hot and continental options with highlights being the Full English breakfasts, freshly cooked eggs and unique items like breakfast pizza. The attentive staff enhance the breakfast experience, ensuring a hearty and satisfying start to the day.
For dinner, the on-site Italian restaurant receives high praise for its authentic and delicious menu. Dishes such as pizzas, squid ink spaghetti and tagliatelle with porcini mushrooms stand out. The welcoming ambiance and efficient service further elevate the dining experience, making it a significant highlight of guests' stays.
The rooms are commended for their cleanliness, comfort and spaciousness with many guests appreciating the modern decor and amenities. Housekeeping maintains a high standard, ensuring spotless rooms and well-kept communal areas. However, a few guests experienced minor issues such as noise or insufficient air conditioning.
The exceptional service provided by the staff is a standout feature with guests frequently noting their friendliness, helpfulness and professionalism. The welcoming atmosphere, fostered by the courteous team and the Italian family managing the hotel, significantly enhances the overall guest experience.
While the wifi connectivity could use improvement, the parking facilities are highly praised for being ample, secure and convenient. The family-friendly environment with provisions for children and the personal touch of the managing family, adds to the hotel's charm.
Beds at the Sorrento Hotel & Restaurant are generally described as very comfortable, contributing to a restful sleep, although a few guests mentioned issues with mattress quality.
Overall, the Sorrento Hotel & Restaurant offers a reliable and enjoyable stay, often exceeding the typical expectations for a three-star establishment. It is praised for its good value for money, clean and comfortable accommodations, excellent dining options and exceptional service, making it a recommended choice for visitors to Cambridge.
3-Star Hotel
This hotel offers guests on-site restaurant. The hotel is appreciated for its comfortable accommodations and good service.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The Sorrento Hotel & Restaurant offers a convenient base for exploring Cambridge, particularly for those who need access to key areas like the city center, Addenbrooke’s Hospital and the train station. Guests regularly praise the location, noting its quiet neighborhood setting and proximity to various public transport options, including the frequent bus service right outside the hotel, which makes the city center easily accessible. The hotel's ample free parking is an added bonus for those driving.
Though situated slightly on the outskirts, many find it a comfortable 30-minute walk to central Cambridge. The location stands out for its ease of connectivity—whether by bus, a short drive or a walk—to Cambridge’s main attractions, shops and eateries. It’s particularly convenient for visitors attending events or visiting family nearby. Moreover, the presence of a pub and several restaurants within a short walking distance adds to the appeal.
However, some guests mention that the hotel is a bit far for those who prefer everything at their doorstep with a walk to the city center ranging from 25 to 45 minutes depending on individual pace. Despite this, the well-structured bus routes and nearby amenities make it a practical choice.
Overall, the Sorrento Hotel & Restaurant is lauded for its strategic location, blending a quiet atmosphere with reasonable accessibility to the bustling heart of Cambridge.
The breakfast experience at Sorrento Hotel & Restaurant consistently receives high praise from guests. Many describe the breakfast as excellent with outstanding, fabulous and delicious options. There is a wide selection available, including both hot and continental choices, which guests find plentiful and of good quality. Freshly cooked eggs, great berry bowls and Full English breakfasts are specifically mentioned as highlights. The croissants deserve special recognition and the breakfast pizza adds a unique touch.
Guests appreciate the hearty selection and the attention to detail in both food preparation and presentation. The breakfast buffet is described as ample and varied, offering everything from pastries, meats and fruits to excellent vegan and vegetarian options. Both coffee and continental items such as juices are consistently praised. Fresh fruit and porridge are additional healthy options that stand out.
The staff's service is frequently highlighted with many reviewers noting their friendliness, attentiveness and commitment to ensuring a pleasant breakfast experience. However, a few reviews mention service could sometimes be slow or confusing, especially during busier times.
In summary, the breakfast at Sorrento Hotel & Restaurant is widely regarded as one of the best aspects of the stay with guests enjoying a well-rounded, plentiful and high-quality start to their day.
The 'Sorrento Hotel & Restaurant' offers a notable dining experience that has garnered high praise from guests. The on-site Italian restaurant has consistently been highlighted for its fantastic and delicious food, offering a diverse and authentic menu. Guests particularly appreciate the quality and taste of the pizzas, which many describe as excellent and other Italian dishes such as the squid ink spaghetti and tagliatelle with porcini mushrooms. Dinner and breakfast receive commendations for being delicious with hearty selections available and food served fresh and well-presented.
The restaurant's ambiance is described as welcoming and authentic, adding to the overall dining pleasure. It is also noted to be very convenient as it operates until 10 pm, offering a good selection of items for varied tastes, including gluten-free options. The restaurant’s staff are frequently described as polite, attentive, friendly and efficient, enhancing the dining experience with their excellent service. Despite a few minor criticisms about breakfast service and noise issues, the overall feedback is exceedingly positive.
The presence of a great, clean and comfortable dining area within the hotel adds substantial value, making it a highly recommended choice for both dinner and breakfast. The overall consensus from guests is that the Italian restaurant within the 'Sorrento Hotel & Restaurant' is exceptional, offering superb food and an excellent dining experience, making it a significant highlight of their stay.
The rooms at Sorrento Hotel & Restaurant generally receive positive feedback from guests, especially for their cleanliness and comfort. Many reviews highlight the rooms as being clean, tidy and well-presented with spacious layouts frequently noted. Specific mentions include large rooms with comfortable beds, well-equipped bathrooms and even luxury features such as jacuzzi baths and saunas. Newly refurbished rooms rate highly with guests appreciating the high standard of décor and amenities.
However, some guests mentioned drawbacks such as certain rooms being too small, noisy or hot. A few noted that rooms felt dated and tired with occasional issues like insufficient air conditioning or poor views. Despite these minor inconveniences, the overall sentiment is that the rooms are accommodating and comfortable, providing a pleasant stay enhanced by welcoming staff and functional facilities.
Sorrento Hotel & Restaurant offers a sleeping experience that mostly garners praise. Guests frequently describe the beds as comfortable with many finding them exceptionally comfy or very comfortable. The beds are often commented on for their large, spacious nature and there's appreciation for their fresh condition and modern design.
However, not all experiences are ideal. Some visitors encountered issues with squeaky mattresses or found beds too soft, hard or even sagging in the middle. Despite these occasional concerns, reviews predominantly highlight positive aspects such as warm quilts, quality mattresses and even the availability of luxurious options like four-poster beds and beds with jacuzzis.
Overall, while there are a few mentions of discomfort, the consensus leans towards Sorrento Hotel & Restaurant providing a solid, cozy and restful place to sleep.
The 'Sorrento Hotel & Restaurant' consistently receives glowing feedback regarding its cleanliness, highlighting the meticulous care taken to maintain the property. Guests frequently commend the hotel for having very clean and comfortable rooms, often describing them as spotless and well-maintained. Bathrooms, in particular, are noted for being immaculate and sparkling clean with fresh towels provided daily. The hotel's overall environment is described as very clean, tidy and well-kept, contributing to a comfortable and quiet stay.
Housekeeping is praised for its excellence, ensuring rooms are not only cleaned daily but also maintained to a high standard. The communal areas and facilities share the same level of cleanliness, reassuring visitors about the hotel's commitment to hygiene. Staff members are also mentioned positively, adding to the pleasant experience with their friendly and amazing service.
Compliments extend to the hotel's cleanliness policies and attention to detail with reports of rooms being exceptionally clean, spacious and functional. The combination of clean, comfortable rooms and immaculate bathrooms plays a significant role in enhancing the guest experience, making the Sorrento Hotel & Restaurant a reliable choice for travelers seeking a pristine and welcoming environment.
The reviews of the Sorrento Hotel & Restaurant consistently highlight the exceptional service and warmth of the staff. Guests frequently remarked on the friendliness and helpfulness of the entire team, from the receptionists to the waitstaff. The welcoming atmosphere fostered by the courteous, attentive and professional nature of the staff contributed significantly to an enjoyable and relaxing stay. The Italian family that manages the hotel adds a personal touch, making guests feel at home. The staff's familiarity with the area and their readiness to accommodate needs further enhanced the guest experience. Despite minor inconsistencies, the overall sentiment towards the staff's performance was overwhelmingly positive with many guests emphasizing their efficiency, politeness and unwavering support.
The wifi at Sorrento Hotel & Restaurant generally leaves much to be desired. Guests have reported issues such as the internet connection being slow and the wifi repeatedly dropping out. Some mentioned that the in-room wifi didn't work at all and logging into the wifi required repeated efforts. There were also remarks about the wifi not being password protected, which can be a concern for some. Although a few guests mentioned that the wifi worked well or that they experienced no wifi issues, the overall consensus suggests that the internet connection could be significantly improved.
Sorrento Hotel & Restaurant offers a highly praised parking experience for its guests. The hotel provides easy and free parking with ample spaces available at the rear. Many have found the parking facilities convenient and secure, noting on-site, camera-monitored parking for added safety. The spacious and convenient parking lot has been described as good and the availability of off-street parking has been appreciated.
Guests have highlighted the ease of parking, mentioning that there was no problem finding a spot, although the car park can get busy at times. Some noted the car park is private and included in the cost of the room, enhancing the overall convenience. The hotel's location with free on-street parking and even a bus route to the city center, adds to its appeal.
While most feedback about the parking is positive, a few guests mentioned challenges such as having to park on the street when the car park was full or finding the surface of the car park to be a bit shabby. Overall, Sorrento Hotel & Restaurant's parking facilities are seen as a significant advantage, making it easier for guests to enjoy their stay without the hassle of finding parking.
Sorrento Hotel & Restaurant is a welcoming family-run establishment that offers a charming, affordable stay. Guests frequently highlight the friendly Italian family that manages the hotel, creating a comforting family atmosphere. The hotel is specifically praised for its family-friendly environment and its adaptability to cater to family needs, such as providing adapted food for babies and adding a mini fridge upon request. The spacious and cozy rooms also offer the privacy needed for a relaxing stay.
However, there were minor issues noted in the family rooms, such as occasional power problems, but these did not overshadow the positive experiences. The staff is consistently described as polite and helpful, going above and beyond to make guests feel at ease and providing excellent service, including assistance with transportation and accommodating large groups effectively.
Overall, this small, pleasant hotel stands out for its warm, family-oriented approach, making it a recommended choice for those seeking a homely atmosphere in their travels.
Sorrento Hotel & Restaurant delivers a commendable three-star experience, often exceeding expectations for its price bracket. The establishment is praised for providing good value for money, which is particularly appreciated by budget-conscious travelers. Visitors often highlight the quirky design of the bedrooms and bathrooms, describing them as comfortable and spotlessly clean. Despite some aspects feeling a bit dated, the overall comfort and convenience of the accommodation are evident.
The on-site facilities, including a restaurant and parking, are considered valuable additions, although some guests have noted limited parking space and the absence of an iron in the rooms. The food receives positive remarks with an exceptional breakfast often mentioned as a standout feature. While the hotel is undeniably a three-star establishment, it is frequently noted that its value and quality match and sometimes even surpass, similar properties in this category.
Sorrento Hotel & Restaurant is ideal for those seeking an enjoyable, reasonably priced stay that offers comfort and essential amenities. The consensus among guests is that it meets three-star standards well, providing a reliable and satisfactory experience without any major disappointments.
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Location
Though situated slightly on the outskirts, many find it a comfortable 30-minute walk to central Cambridge. The location stands out for its ease of connectivity—whether by bus, a short drive or a walk—to Cambridge’s main attractions, shops and eateries. It’s particularly convenient for visitors attending events or visiting family nearby. Moreover, the presence of a pub and several restaurants within a short walking distance adds to the appeal.
However, some guests mention that the hotel is a bit far for those who prefer everything at their doorstep with a walk to the city center ranging from 25 to 45 minutes depending on individual pace. Despite this, the well-structured bus routes and nearby amenities make it a practical choice.
Overall, the Sorrento Hotel & Restaurant is lauded for its strategic location, blending a quiet atmosphere with reasonable accessibility to the bustling heart of Cambridge.
Breakfast
Guests appreciate the hearty selection and the attention to detail in both food preparation and presentation. The breakfast buffet is described as ample and varied, offering everything from pastries, meats and fruits to excellent vegan and vegetarian options. Both coffee and continental items such as juices are consistently praised. Fresh fruit and porridge are additional healthy options that stand out.
The staff's service is frequently highlighted with many reviewers noting their friendliness, attentiveness and commitment to ensuring a pleasant breakfast experience. However, a few reviews mention service could sometimes be slow or confusing, especially during busier times.
In summary, the breakfast at Sorrento Hotel & Restaurant is widely regarded as one of the best aspects of the stay with guests enjoying a well-rounded, plentiful and high-quality start to their day.
Dinner
The restaurant's ambiance is described as welcoming and authentic, adding to the overall dining pleasure. It is also noted to be very convenient as it operates until 10 pm, offering a good selection of items for varied tastes, including gluten-free options. The restaurant’s staff are frequently described as polite, attentive, friendly and efficient, enhancing the dining experience with their excellent service. Despite a few minor criticisms about breakfast service and noise issues, the overall feedback is exceedingly positive.
The presence of a great, clean and comfortable dining area within the hotel adds substantial value, making it a highly recommended choice for both dinner and breakfast. The overall consensus from guests is that the Italian restaurant within the 'Sorrento Hotel & Restaurant' is exceptional, offering superb food and an excellent dining experience, making it a significant highlight of their stay.
Rooms
However, some guests mentioned drawbacks such as certain rooms being too small, noisy or hot. A few noted that rooms felt dated and tired with occasional issues like insufficient air conditioning or poor views. Despite these minor inconveniences, the overall sentiment is that the rooms are accommodating and comfortable, providing a pleasant stay enhanced by welcoming staff and functional facilities.
Beds
However, not all experiences are ideal. Some visitors encountered issues with squeaky mattresses or found beds too soft, hard or even sagging in the middle. Despite these occasional concerns, reviews predominantly highlight positive aspects such as warm quilts, quality mattresses and even the availability of luxurious options like four-poster beds and beds with jacuzzis.
Overall, while there are a few mentions of discomfort, the consensus leans towards Sorrento Hotel & Restaurant providing a solid, cozy and restful place to sleep.
Cleanliness
Housekeeping is praised for its excellence, ensuring rooms are not only cleaned daily but also maintained to a high standard. The communal areas and facilities share the same level of cleanliness, reassuring visitors about the hotel's commitment to hygiene. Staff members are also mentioned positively, adding to the pleasant experience with their friendly and amazing service.
Compliments extend to the hotel's cleanliness policies and attention to detail with reports of rooms being exceptionally clean, spacious and functional. The combination of clean, comfortable rooms and immaculate bathrooms plays a significant role in enhancing the guest experience, making the Sorrento Hotel & Restaurant a reliable choice for travelers seeking a pristine and welcoming environment.
Staff
Wi-Fi
Parking
Guests have highlighted the ease of parking, mentioning that there was no problem finding a spot, although the car park can get busy at times. Some noted the car park is private and included in the cost of the room, enhancing the overall convenience. The hotel's location with free on-street parking and even a bus route to the city center, adds to its appeal.
While most feedback about the parking is positive, a few guests mentioned challenges such as having to park on the street when the car park was full or finding the surface of the car park to be a bit shabby. Overall, Sorrento Hotel & Restaurant's parking facilities are seen as a significant advantage, making it easier for guests to enjoy their stay without the hassle of finding parking.
Family
However, there were minor issues noted in the family rooms, such as occasional power problems, but these did not overshadow the positive experiences. The staff is consistently described as polite and helpful, going above and beyond to make guests feel at ease and providing excellent service, including assistance with transportation and accommodating large groups effectively.
Overall, this small, pleasant hotel stands out for its warm, family-oriented approach, making it a recommended choice for those seeking a homely atmosphere in their travels.
3 Star
The on-site facilities, including a restaurant and parking, are considered valuable additions, although some guests have noted limited parking space and the absence of an iron in the rooms. The food receives positive remarks with an exceptional breakfast often mentioned as a standout feature. While the hotel is undeniably a three-star establishment, it is frequently noted that its value and quality match and sometimes even surpass, similar properties in this category.
Sorrento Hotel & Restaurant is ideal for those seeking an enjoyable, reasonably priced stay that offers comfort and essential amenities. The consensus among guests is that it meets three-star standards well, providing a reliable and satisfactory experience without any major disappointments.
No, Sorrento Hotel & Restaurant doesn't have any pool.
No, a spa isn't available at Sorrento Hotel & Restaurant.
No, Sorrento Hotel & Restaurant doesn't allow dogs.
Yes, parking facilities are available at Sorrento Hotel & Restaurant.
No, Sorrento Hotel & Restaurant doesn't have a gym.
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