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5-Star Hotels Taking Steps Towards Sustainability in Canada
65 HOTELS IN CANADAMost popular user searches in Canada: former castle hotels and haunted hotels.
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From $192
$
+4
Info
The entire team of the hotel welcomes its customers to experience the delicious flavors, the spectacular views and the abundance of activities which are offered in the picturesque region of Charlevoix.
Summary of reviews
Fairmont Le Manoir Richelieu is a grand and exceptional five-star hotel located in a picturesque location overlooking the St. Lawrence River. The hotel is beautifully landscaped and well kept, providing a peaceful and relaxing getaway. Guests can enjoy a range of activities nearby, including hiking trails, golf courses and whale watching. The breakfast experience is generally positive with many guests raving about the delicious buffet and variety of healthy options available. The dinner experience received mixed reviews with some guests finding the on-site restaurant too expensive and lacking in alternative options nearby. The rooms are generally well-equipped with stunning views of the river, although some guests have concerns about the outdated style of the rooms. The staff are described as friendly, professional, courteous and attentive. The hotel offers a variety of heated outdoor pools, including a beautiful and well-maintained main pool area with an ideal temperature. The hotel provides a perfect family vacation spot with lots of fun activities for children. Golf lovers are in for a treat with an incredible golf course boasting beautiful views. The beds are comfortable, providing a good night's sleep. Overall, Fairmont Le Manoir Richelieu is a beautiful and impressive hotel that most guests highly recommend to anyone looking for a luxurious stay.
Categories
5 Star
Sustainability Journey
Luxury
From $224
$
+3
Info
Fairmont Tremblant is a 5-star resort, which is nestled in the center of a European-style village right at the foot of the legendary Tremblant mountain.
Summary of reviews
Fairmont Tremblant is a stunning 5-star hotel located in the heart of the Tremblant resort, offering ski-in/ski-out accessibility that is perfect for skiers. Guests have praised the hotel's ambience, wonderful staff and great restaurants nearby. The hotel's coffee shop is also very convenient. The breakfast is tasty and of high quality, although some guests wished it was included in the room rate. The rooms are comfortable and mostly clean with lovely views from some rooms, but some guests found them to be dated. The hotel and its facilities are generally well-maintained and clean with exemplary service from the housekeeping staff. The staff is exceptional with guests consistently impressed by their warm and welcoming manner. The hotel offers wifi at an extra cost and valet parking for $42 plus tax. The spa has great amenities with positive feedback from satisfied customers. The outdoor heated pool and hot tub area is particularly impressive. Fairmont Tremblant is a perfect location for a family vacation with a wide variety of activities for kids. The hotel is an excellent choice for a ski holiday with easy and very convenient access to the ski slopes. The beds are comfortable and sumptuous, although some guests have mentioned issues with bed sizes and rough sheets. Overall, Fairmont Tremblant is a luxurious destination in which to unwind and indulge in some added comfort.
Categories
5 Star
Sustainability Journey
Luxury
$
+2
Info
Summary of reviews
The Fairmont Empress Hotel in Victoria offers a consummate experience characterized by its prime location, exceptional dining, historical charm and commendable service. Nestled in downtown Victoria by the picturesque harbor, the hotel's central location garners consistent praise for its convenience and accessibility to various attractions, restaurants and shops. The stunning views and manicured gardens further enhance its appeal, making it an iconic establishment ideal for exploring the city.
Guests frequently highlight the quality of meals at the hotel, particularly during breakfast and dinner. The breakfast is noted for its delicious offerings, including standout items like salmon, espresso and chocolate croissants, despite occasional critiques about wait times and cost. Dinner at the Q restaurant receives high marks for its excellent food and attentive service, contributing to a memorable dining experience accented by live music and a charming ambiance.
The hotel's rooms blend historic elegance with modern comforts. Cleanliness and comfort are widely appreciated with many guests finding the rooms beautifully renovated and well-furnished. However, some reviews mention the small size of the rooms and outdated bathrooms, suggesting potential improvements. Nonetheless, higher-end rooms, especially those with harbor views, provide a delightful stay.
Exceptional service is a hallmark of the Fairmont Empress Hotel with the staff frequently described as helpful, friendly and attentive. The doormen, concierge and front desk receive special mention for their professionalism and warm hospitality, enhancing the overall guest experience.
The hotel's amenities, including its spa, pool and family-friendly services, contribute positively to guests' stays. The spa is praised for its relaxing environment and excellent services, despite some occasional issues. The pool area, described as lovely and well-maintained, is a hit with families. Though the parking situation reveals some drawbacks regarding cost and availability, guests appreciate the functional aspects, such as valet service and EV charging facilities.
Guests also find the beds extremely comfortable, ensuring a good night's sleep with the cozy pillows and soft bed linens often highlighted. The hotel maintains high standards of cleanliness, despite occasional lapses noted by some visitors.
In summary, the Fairmont Empress Hotel offers a luxurious and historic retreat with top-notch service and amenities. Its central location, delectable dining options, comfortable accommodations and attentive staff create a five-star experience that many guests cherish.
Guests frequently highlight the quality of meals at the hotel, particularly during breakfast and dinner. The breakfast is noted for its delicious offerings, including standout items like salmon, espresso and chocolate croissants, despite occasional critiques about wait times and cost. Dinner at the Q restaurant receives high marks for its excellent food and attentive service, contributing to a memorable dining experience accented by live music and a charming ambiance.
The hotel's rooms blend historic elegance with modern comforts. Cleanliness and comfort are widely appreciated with many guests finding the rooms beautifully renovated and well-furnished. However, some reviews mention the small size of the rooms and outdated bathrooms, suggesting potential improvements. Nonetheless, higher-end rooms, especially those with harbor views, provide a delightful stay.
Exceptional service is a hallmark of the Fairmont Empress Hotel with the staff frequently described as helpful, friendly and attentive. The doormen, concierge and front desk receive special mention for their professionalism and warm hospitality, enhancing the overall guest experience.
The hotel's amenities, including its spa, pool and family-friendly services, contribute positively to guests' stays. The spa is praised for its relaxing environment and excellent services, despite some occasional issues. The pool area, described as lovely and well-maintained, is a hit with families. Though the parking situation reveals some drawbacks regarding cost and availability, guests appreciate the functional aspects, such as valet service and EV charging facilities.
Guests also find the beds extremely comfortable, ensuring a good night's sleep with the cozy pillows and soft bed linens often highlighted. The hotel maintains high standards of cleanliness, despite occasional lapses noted by some visitors.
In summary, the Fairmont Empress Hotel offers a luxurious and historic retreat with top-notch service and amenities. Its central location, delectable dining options, comfortable accommodations and attentive staff create a five-star experience that many guests cherish.
Categories
5 Star
Sustainability Journey
Luxury
$
+2
Info
Posh pick with modern flair offering a high-end fitness center, a chic restaurant and an indoor pool.
Summary of reviews
Shangri-La Toronto is a luxurious and elegant hotel that offers guests an unforgettable stay. The rooms are spacious, beautifully designed and equipped with luxurious amenities, including comfortable beds that guarantee a great night's sleep. The hotel staff are friendly, attentive and provide exceptional customer service, making guests feel welcome from check-in to housekeeping. The hotel's architecture and interiors are stunning and guests appreciate the fact that the rooms are well-kept and super clean. While the breakfast experience was inconsistent, some guests had a great experience with breakfast ordered to their room and quick service. Overall, Shangri-La Toronto is an exceptional hotel that earns its 5-star rating.
Categories
5 Star
Sustainability Journey
Luxury
$
+1
Info
The Westin Resort & Spa in Whistler is a luxurious winter resort which has, however, something to offer all year round. Guests can choose to go hiking or fishing in the summer or snowboarding and skiing in the winter. If they choose to stay indoors, the restaurants, bars, pools and fitness studio will surely keep them occupied.
Summary of reviews
The Westin Resort & Spa in Whistler is highly recommended by guests for its unbeatable location, just a few minutes' walk from the ski lifts and city center. The hotel's ski valet adds to the convenience of access to the mountains and its facilities including a pool and gym are top-notch. The rooms are spacious and well-equipped with some offering great views of the village or mountains. Although some guests had mixed opinions about the breakfast and parking fees, the majority found the hotel to be clean and comfortable. The staff are exceptional and attentive, going above and beyond to make guests feel welcome. The hotel is a great choice for a winter getaway or family ski trip and also well-suited for pet owners due to its dog-friendly amenities. Overall, The Westin Resort & Spa in Whistler is considered luxurious and indulgent, living up to its reputation for five-star hospitality.
Categories
5 Star
Sustainability Journey
Pool
Heated Pool
Indoor Pool
Outdoor Pool
$
+3
Info
Summary of reviews
The Fairmont Royal York Hotel in Toronto is a luxurious and historic hotel that offers exceptional service and amenities. Its central location opposite Union Station makes it the perfect base for exploring the city's attractions. The hotel's breakfast is highly praised with a variety of options available and excellent in-room dining. The rooms are comfortable and well-appointed with a charming Art Deco decor. The hotel is also noted for its cleanliness and attention to detail. The staff is friendly, accommodating and professional, providing exceptional service from start to finish. While the wifi service receives mixed reviews, the hotel's pool is loved by many guests. The hotel is family-friendly with ample space for families to stay together in one room. The beds are highly recommended for their comfort and cleanliness. Overall, the Fairmont Royal York Hotel provides a grand and prestigious location that surrounds guests in luxury, making for a fabulous stay.
Categories
Sustainability Journey
5 Star
Luxury
From $290
$
Info
Summary of reviews
The Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.
Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.
The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.
The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.
Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.
Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
Categories
Sustainability Journey
5 Star
Luxury
From $270
$
+1
Info
Summary of reviews
The Hilton Lac-Leamy is a luxurious hotel that offers exceptional services and facilities. Guests appreciate the hotel's excellent location with easy access to the casino and other attractions in the area. The hotel boasts stunning views of the lake and the city of Ottawa with a lush garden and terrace perfect for a relaxing walk or drink. The breakfast experience is good with some minor inconsistencies depending on the guest's particular experience. The hotel's dining options are satisfying with guests enjoying delicious meals close to their accommodations. The rooms are luxurious and spacious with beautiful views of the lake and the hotel prides itself on cleanliness. The staff is welcoming, accommodating and attentive throughout the stay. The spa and pool facilities are amazing with guests raving about the beautiful facilities and the unforgettable spa experience. The hotel is a great option for families looking for a fun and convenient vacation spot. The beds are incredibly comfortable and guests appreciate the cleanliness of the rooms. The Hilton Lac-Leamy is a perfect choice for a luxurious and unforgettable vacation with everything from the decor to the amenities exuding high class.
Categories
5 Star
Sustainability Journey
Luxury
$
+2
Info
Summary of reviews
The Fairmont Hotel Vancouver is a luxurious hotel with exceptional services and beautiful décor, making it an unforgettable experience for guests. Its central location is ideal for exploring the city with shops, restaurants and the waterfront close by. While some guests had mixed experiences with breakfast and room cleanliness, the majority of guests praised the kind and helpful staff, comfortable beds and spotlessly clean facilities. Despite some issues with parking and the pool, the hotel provides top-quality services and amenities with many considering it the best hotel in the city. Overall, the Fairmont Hotel Vancouver is an elegant and comfortable choice for a truly luxurious stay in Vancouver.
Categories
5 Star
Sustainability Journey
Luxury
$
+2
Info
Summary of reviews
The Westin Bayshore, Vancouver is a resort-style hotel that offers an incredible waterfront location with stunning views of the harbor and surrounding areas. Guests love the convenient location which allows them to easily walk to attractions like restaurants, Stanley Park and the sea wall trail. The hotel has spacious and comfortable rooms, many with lovely harbor views and guests rave about the high quality, comfortable beds and bedding. The breakfast options are amazing and contribute to the relaxing vibe, convenient location and great facilities at the hotel. The pool facilities are great for families with kids and the hotel is pet-friendly, accommodating for special occasions and has helpful staff who go above and beyond to ensure a pleasant stay. Although some guests found the rooms to be in need of renewal and there were some issues with cleanliness and pricing, overall, The Westin Bayshore is a beautifully designed four-star property that offers excellent value for money and exceeds the high expectations of even the most discerning Westin patrons.
Categories
Sustainability Journey
5 Star
Luxury
$
+3
Info
Summary of reviews
Warwick Le Crystal - Montréal is highly regarded for its central location in downtown Montreal, making it an excellent base for exploring the city's main attractions, such as the Bell Centre and St. Catherine Street, and providing easy access to public transit. Its modern decor, spotless environment, and spacious rooms, combined with a rooftop pool and spa facilities, create a luxurious and comfortable retreat for both leisure and business travelers. The hotel staff is consistently praised for their friendly and attentive service, adding to the overall welcoming ambiance and enhancing the guest experience.
Dining experiences at Warwick Le Crystal are notably positive, particularly due to the standout on-site Thai restaurant, Siam, which receives accolades for its quality food and service. Although breakfast offerings receive mixed feedback, with some guests finding the menu limited and prices high, the hotel's à la carte options and nearby dining alternatives compensate for this aspect.
Rooms are described as beautiful, well-equipped, and comfortable, with amenities like kitchenettes adding convenience for families and long-stay guests. The pool and spa facilities, located on the 12th floor, provide spectacular city views, while the gym, although considered small by some, is functional and appreciated for its scenic vista.
The hotel offers valet parking praised for its efficiency, but costs are considered high, leading some guests to seek cheaper alternatives nearby. Despite occasional connectivity issues with the Wi-Fi, the hotel's amenities overall contribute to a satisfying stay. Families particularly enjoy the spacious accommodations and family-friendly features, making Warwick Le Crystal a recommended choice for travelers visiting Montreal.
Dining experiences at Warwick Le Crystal are notably positive, particularly due to the standout on-site Thai restaurant, Siam, which receives accolades for its quality food and service. Although breakfast offerings receive mixed feedback, with some guests finding the menu limited and prices high, the hotel's à la carte options and nearby dining alternatives compensate for this aspect.
Rooms are described as beautiful, well-equipped, and comfortable, with amenities like kitchenettes adding convenience for families and long-stay guests. The pool and spa facilities, located on the 12th floor, provide spectacular city views, while the gym, although considered small by some, is functional and appreciated for its scenic vista.
The hotel offers valet parking praised for its efficiency, but costs are considered high, leading some guests to seek cheaper alternatives nearby. Despite occasional connectivity issues with the Wi-Fi, the hotel's amenities overall contribute to a satisfying stay. Families particularly enjoy the spacious accommodations and family-friendly features, making Warwick Le Crystal a recommended choice for travelers visiting Montreal.
Categories
5 Star
Sustainability Journey
Luxury
$
Info
Summary of reviews
Fairmont Château Lake Louise is celebrated largely for its astonishing natural surroundings and prime location right at the edge of Lake Louise, offering breathtaking views and easy access to top-notch hiking trails. Guests frequently describe its setting as a highlight of their trip with lakefront room views receiving particular praise. The location also provides conveniency in accessing nearby attractions like the Lake Louise Ski Resort and Icefields Parkway to Jasper.
The breakfast offerings at Fairmont Château Lake Louise receive high acclaim for their quality and variety, including gluten-free and vegan options. Guests appreciate the attentive service, especially in venues like Fairview Restaurant and Louiza where culinary experiences are enhanced by stunning views. Room service breakfast is also given positive mentions for its convenience, despite some minor complaints about wait times and food temperatures.
Dinner experiences vary with commendations for the flavorful dishes and excellent service at Louiza Restaurant and Walliser Stube. High tea and fine dining at the Fairview are particularly well-regarded. However, securing reservations can be a challenge with reports of limited menu options and high prices sometimes overshadowing the dining experience.
Room reviews are mixed with highlights on cleanliness, comfortable bedding and stunning lake views. Upgraded rooms tend to offer better value and space, while standard rooms are often critiqued for their small size and outdated décor. The lack of air conditioning in some rooms can be a drawback during warmer weather.
Cleanliness in the hotel generally receives positive notes but with some inconsistencies in room service and daily housekeeping. Shared facilities like the indoor pool and jacuzzi receive criticisms for being dirty at times, while the dining area's cleanliness also appears as a recurring issue.
The staff at Fairmont Château Lake Louise are frequently lauded for their politeness, friendliness and professionalism with particular praise for individuals at the front desk, restaurants and concierge services. Although occasional reports of inattentive service exist, the majority find the staff exceptional and dedicated to enhancing the guest experience.
Wi-Fi service presents a mixed experience with positive mentions of good connectivity but also areas for improvement in signal strength and consistency. Some guests found the value of the resort fee mainly covering Wi-Fi to be limited.
The hotel's spa facilities are currently undergoing renovations, impacting guest experiences. The existing spa amenities are described as outdated and non-functional by some, although future renovations promise significant improvement by 2025.
Fitness facilities receive mixed reviews with the gym being well-equipped yet considered rudimentary and needing an upgrade by some guests. However, the scenic views from the fitness area are appreciated.
The pool area draws varied opinions; guests appreciate the functional indoor pool and hot tub but criticize the small size, cold temperature and outdated facilities. Overcrowding and the need for better management of pool reservations are noted.
Parking facilities offer valet and self-parking options with valet parking praised for its convenience despite being relatively expensive.
Overall, Fairmont Château Lake Louise stands out for its magnificent location, excellent breakfast options and commendable service. However, aspects like dinner reservations, room size and cleanliness consistency, as well as the fitness and pool facilities, could benefit from enhancements to align with the hotel's prestige and pricing.
The breakfast offerings at Fairmont Château Lake Louise receive high acclaim for their quality and variety, including gluten-free and vegan options. Guests appreciate the attentive service, especially in venues like Fairview Restaurant and Louiza where culinary experiences are enhanced by stunning views. Room service breakfast is also given positive mentions for its convenience, despite some minor complaints about wait times and food temperatures.
Dinner experiences vary with commendations for the flavorful dishes and excellent service at Louiza Restaurant and Walliser Stube. High tea and fine dining at the Fairview are particularly well-regarded. However, securing reservations can be a challenge with reports of limited menu options and high prices sometimes overshadowing the dining experience.
Room reviews are mixed with highlights on cleanliness, comfortable bedding and stunning lake views. Upgraded rooms tend to offer better value and space, while standard rooms are often critiqued for their small size and outdated décor. The lack of air conditioning in some rooms can be a drawback during warmer weather.
Cleanliness in the hotel generally receives positive notes but with some inconsistencies in room service and daily housekeeping. Shared facilities like the indoor pool and jacuzzi receive criticisms for being dirty at times, while the dining area's cleanliness also appears as a recurring issue.
The staff at Fairmont Château Lake Louise are frequently lauded for their politeness, friendliness and professionalism with particular praise for individuals at the front desk, restaurants and concierge services. Although occasional reports of inattentive service exist, the majority find the staff exceptional and dedicated to enhancing the guest experience.
Wi-Fi service presents a mixed experience with positive mentions of good connectivity but also areas for improvement in signal strength and consistency. Some guests found the value of the resort fee mainly covering Wi-Fi to be limited.
The hotel's spa facilities are currently undergoing renovations, impacting guest experiences. The existing spa amenities are described as outdated and non-functional by some, although future renovations promise significant improvement by 2025.
Fitness facilities receive mixed reviews with the gym being well-equipped yet considered rudimentary and needing an upgrade by some guests. However, the scenic views from the fitness area are appreciated.
The pool area draws varied opinions; guests appreciate the functional indoor pool and hot tub but criticize the small size, cold temperature and outdated facilities. Overcrowding and the need for better management of pool reservations are noted.
Parking facilities offer valet and self-parking options with valet parking praised for its convenience despite being relatively expensive.
Overall, Fairmont Château Lake Louise stands out for its magnificent location, excellent breakfast options and commendable service. However, aspects like dinner reservations, room size and cleanliness consistency, as well as the fitness and pool facilities, could benefit from enhancements to align with the hotel's prestige and pricing.
Categories
Sustainability Journey
5 Star
Luxury
$
+8
Info
Summary of reviews
Delta Hotels by Marriott Grand Okanagan Resort is highly praised for its prime location on the waterfront in downtown Kelowna. Guests appreciate the easy access to a variety of restaurants, ATMs, museums and other local attractions, as well as the stunning lake views from the rooms. The tranquil environment and friendly staff enhance the overall experience, making it a standout choice for travelers.
The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.
The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.
Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.
The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.
The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.
Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.
Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.
Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.
The breakfast offerings at the hotel receive generally positive feedback with guests commending the good variety and the option to dine outdoors on the patio at Oak and Cru. However, some found the breakfast to be pricey and reported occasional issues, such as incorrect charges and less satisfactory food quality when ordered via room service.
The rooms are often described as clean, spacious, bright and comfortable with many guests highlighting the comfy beds and great lounging chairs. The hotel's facilities, including the pool and on-site restaurant, add to the convenience and enjoyment of the stay. Nevertheless, some guests encountered issues with room size, layout and noise, especially those above the bar. A few guests mentioned cleanliness concerns and an outdated appearance in certain rooms, emphasizing the inconsistency in room quality.
Cleanliness throughout the hotel often meets guests' expectations with many noting the cleanliness of the rooms and common areas. However, there are occasional reports of lapses in cleaning, particularly in bathrooms with some guests finding mold and dust.
The staff at the hotel are frequently lauded for their friendliness, efficiency and helpfulness, particularly around the pool area and in addressing special requests. While the majority of interactions are positive, some guests experienced slow check-ins and felt that the staff could be more accommodating to children.
The pool area is generally well-received, offering both indoor and outdoor options along with poolside drinks and food service. Some guests mentioned that the outdoor pool is smaller than expected and access can be limited during peak times.
Parking at the resort is a notable point of dissatisfaction with many guests finding the fees high and citing issues such as parking fines and limited security. Despite the premium cost, the parking facilities are not perceived as secure or spacious.
Finally, many guests find the beds to be very comfortable, although there are mixed reviews regarding their condition and firmness. Some guests encountered issues with old or sagging mattresses, indicating a need for better maintenance.
Overall, Delta Hotels by Marriott Grand Okanagan Resort offers a largely positive experience, bolstered by its excellent location, friendly staff and comfortable accommodations, though a few areas such as room quality, breakfast pricing and parking could benefit from improvements.
Categories
Sustainability Journey
5 Star
Honeymoon
$
+2
Info
Summary of reviews
Fairmont The Queen Elizabeth Hotel in Montreal enjoys a prime location that offers exceptional convenience and accessibility. Positioned next to Montreal's Central Station, the hotel provides direct access to trains, subways and the city's extensive underground network. Its proximity to key areas such as Old Montreal, the financial district, Bell Centre and numerous restaurants and shops makes it an excellent choice for both business and leisure travelers. Guests particularly appreciate the ease of reaching numerous city attractions and the vibrant surrounding area.
The breakfast experience at Fairmont The Queen Elizabeth varies, but positive feedback highlights the deliciousness and variety of the buffet, especially on the Gold floor. Specific dishes like the Canadian and American breakfasts receive praise. Despite these highlights, some concerns about cost and service quality during busy times are noted. However, patrons who enjoy the à la carte options often celebrate their morning meals.
The hotel's dining experiences, especially at the restaurant Roselys, are generally well-received. Guests commend the quality of the food, from spectacular burgers to high-end dishes and appreciate the exceptional service provided by the restaurant teams. Although some find the cost of dining high and space limited, the majority highlight the quality and variety of meals offered, including afternoon tea with delightful sandwiches and scones.
Room experiences at Fairmont The Queen Elizabeth can be mixed. Many guests appreciate the spacious, stylishly furnished rooms with beautiful city views and comfortable beds. However, others find the rooms smaller than expected with tight bathrooms and occasional cleanliness issues. The lack of mini-fridges and inconsistent housekeeping are also mentioned, though the excellent staff service contributes positively to the overall room experience.
Cleanliness is typically a strong point at the hotel. Guests frequently note clean and well-maintained rooms and common areas, thanks to the diligent housekeeping staff. Nevertheless, occasional inconsistencies such as leftover trash and insufficient vacuuming suggest areas for improvement.
The staff at Fairmont The Queen Elizabeth consistently receive high praise for their friendly and helpful demeanor. From efficient check-in to the professional and welcoming manner of the front desk, guests commend the team for going above and beyond to ensure a comfortable stay. This dedication across various departments, including housekeeping and the Gold Lounge staff, contributes significantly to a positive guest experience.
However, the hotel's Wi-Fi services fall short of expectations. Guests express dissatisfaction with the additional fee for Wi-Fi access and its unreliable quality. Many feel that complimentary Wi-Fi should be a given at a hotel of this standard.
The hotel's spa is generally well-regarded for its cleanliness and pleasant atmosphere, though limited time slots and certain facility issues are noted. Similarly, the well-equipped and spacious gym is appreciated for its 24/7 availability, enhancing the guests' overall satisfaction.
The pool area receives positive remarks for its beauty and cleanliness, although its small size and occasional overcrowding are mentioned. The added facilities like a hot tub and jacuzzi are appreciated, though the chlorine scent and restricted adult access hours are minor drawbacks.
Parking at the hotel presents mixed feedback. The on-site valet service is appreciated for its ease and helpful staff, yet some guests find it expensive and occasionally insufficient in availability. Issues with parking coordination and occasional staff rudeness detract slightly from this service.
Family-friendly amenities make the hotel a suitable choice for those traveling with children. A family-friendly pool, dedicated kids menu and kids entertainment are well-received. However, rooms can feel cramped for families, particularly when accommodating both children and elderly members. Despite this, the quiet rooms and comfortable accommodations add to a positive family experience.
Overall, Fairmont The Queen Elizabeth provides a memorable stay with its prime location, comfortable accommodations, high-quality dining and exceptional staff service, albeit with some areas for improvement such as Wi-Fi services and breakfast cost.
The breakfast experience at Fairmont The Queen Elizabeth varies, but positive feedback highlights the deliciousness and variety of the buffet, especially on the Gold floor. Specific dishes like the Canadian and American breakfasts receive praise. Despite these highlights, some concerns about cost and service quality during busy times are noted. However, patrons who enjoy the à la carte options often celebrate their morning meals.
The hotel's dining experiences, especially at the restaurant Roselys, are generally well-received. Guests commend the quality of the food, from spectacular burgers to high-end dishes and appreciate the exceptional service provided by the restaurant teams. Although some find the cost of dining high and space limited, the majority highlight the quality and variety of meals offered, including afternoon tea with delightful sandwiches and scones.
Room experiences at Fairmont The Queen Elizabeth can be mixed. Many guests appreciate the spacious, stylishly furnished rooms with beautiful city views and comfortable beds. However, others find the rooms smaller than expected with tight bathrooms and occasional cleanliness issues. The lack of mini-fridges and inconsistent housekeeping are also mentioned, though the excellent staff service contributes positively to the overall room experience.
Cleanliness is typically a strong point at the hotel. Guests frequently note clean and well-maintained rooms and common areas, thanks to the diligent housekeeping staff. Nevertheless, occasional inconsistencies such as leftover trash and insufficient vacuuming suggest areas for improvement.
The staff at Fairmont The Queen Elizabeth consistently receive high praise for their friendly and helpful demeanor. From efficient check-in to the professional and welcoming manner of the front desk, guests commend the team for going above and beyond to ensure a comfortable stay. This dedication across various departments, including housekeeping and the Gold Lounge staff, contributes significantly to a positive guest experience.
However, the hotel's Wi-Fi services fall short of expectations. Guests express dissatisfaction with the additional fee for Wi-Fi access and its unreliable quality. Many feel that complimentary Wi-Fi should be a given at a hotel of this standard.
The hotel's spa is generally well-regarded for its cleanliness and pleasant atmosphere, though limited time slots and certain facility issues are noted. Similarly, the well-equipped and spacious gym is appreciated for its 24/7 availability, enhancing the guests' overall satisfaction.
The pool area receives positive remarks for its beauty and cleanliness, although its small size and occasional overcrowding are mentioned. The added facilities like a hot tub and jacuzzi are appreciated, though the chlorine scent and restricted adult access hours are minor drawbacks.
Parking at the hotel presents mixed feedback. The on-site valet service is appreciated for its ease and helpful staff, yet some guests find it expensive and occasionally insufficient in availability. Issues with parking coordination and occasional staff rudeness detract slightly from this service.
Family-friendly amenities make the hotel a suitable choice for those traveling with children. A family-friendly pool, dedicated kids menu and kids entertainment are well-received. However, rooms can feel cramped for families, particularly when accommodating both children and elderly members. Despite this, the quiet rooms and comfortable accommodations add to a positive family experience.
Overall, Fairmont The Queen Elizabeth provides a memorable stay with its prime location, comfortable accommodations, high-quality dining and exceptional staff service, albeit with some areas for improvement such as Wi-Fi services and breakfast cost.
Categories
5 Star
Sustainability Journey
Luxury
$
+1
Info
Luxurious and elegant, this modern hotel in the heart of downtown Toronto is an ideal destination for family vacations, business trips and romantic getaways alike. It offers lavish and comfortable rooms and suites, a state-of-the-art spa, meeting rooms that extend over two floors, as well as bars and restaurants with both local and international flavors.
Summary of reviews
The Ritz-Carlton, Toronto is a luxurious 5-star hotel located in the heart of the city, making it an excellent choice for exploring Toronto's many attractions. Guests rave about the stunning city views from the hotel rooms, which overlook the CN Tower, Rogers Stadium and Lake Ontario. The hotel's breakfast is phenomenal with a huge range of hot and cold options available both on the buffet and a la carte. The rooms are exceptionally clean and well-appointed with no detail overlooked and the staff is simply amazing, providing excellent customer service throughout the entire property. The hotel's pool area is large and relaxing, though some guests reported a dirty jacuzzi tub. Overall, The Ritz-Carlton, Toronto offers a true luxury experience, exceeding guests' expectations and providing a truly exceptional hotel stay.
Categories
5 Star
Sustainability Journey
Pool
Heated Pool
From $282
$
+1
Info
Perfectly located in downtown Vancouver, this luxury hotel overlooks the city’s gorgeous waterfront and is surrounded by Stanley Park and the Coastal Mountains.
Summary of reviews
The Pan Pacific Vancouver is a highly recommended hotel for couples, friends and businesses looking to explore Vancouver. The hotel has a beautiful location with views of the harbor, mountains and nearby attractions. Guests can easily walk to restaurants, bars and shops or catch a sea plane to nearby destinations. The staff provided fast support and a positive attitude, making the stay even better. The hotel catered to cruise customers with a convenient location and exceptional views. The property had a nice lounge, restaurant, pool and hot tub. Guests enjoyed their breakfast experience at the Pan Pacific Vancouver with some preferring the room service breakfast and others enjoying the good breakfast at Oceans 999. The rooms are spacious and clean with excellent beds and lovely views. The staff is friendly and accommodating, providing top-tier service with attention to detail that goes above and beyond. The outdoor heated pool is a treat, offering a fabulous experience with great views of the city. The hotel's activities for kids are exceptional, making it a great location for families. The deluxe harbor view rooms come with big, incredibly comfortable beds. The Pan Pacific Vancouver is a fabulous five-star hotel with exceptional service, great views and great food. Overall, guests loved the location and views of the hotel, which contributed to a comfortable and enjoyable stay.
Categories
5 Star
Sustainability Journey
Luxury
$
+5
Info
Summary of reviews
The Hilton Whistler Resort & Spa enjoys an exceptional reputation, particularly for its prime location in the heart of Whistler village. Guests frequently praise its proximity to shops, restaurants, gondolas and ski lifts, highlighting its convenience for both skiers and those looking to explore the town. This location makes it an ideal base for families and individual travelers alike.
The breakfast offerings receive a mixture of positive and lukewarm reviews. While many guests commend the delicious and varied buffet, including standout items like the traditional eggs benedict, others felt it was overpriced or lacking in variety. Despite some wishing for an earlier start time than 8 AM, the overall sentiment leans towards a satisfying breakfast experience.
Rooms at the Hilton Whistler Resort & Spa are highly rated for their spaciousness, cleanliness and comfort. Guests appreciate amenities such as fireplaces, in-room jacuzzis, well-equipped kitchens and lovely views. While there are occasional mentions of outdated decor and cleanliness issues in bathrooms and some common areas, the overall positive feedback on room comfort and convenience, including the size of suites and added facilities like washers and dryers, stands out.
Cleanliness in the hotel is generally well-regarded with many guests affirming the maintenance of rooms and common areas. However, specific areas such as the pool and surrounding facilities have drawn criticisms for cleanliness and maintenance issues. Some guests noted dusty rooms and clogged sinks but felt these were not prevalent enough to significantly impact their overall stay.
Staff receive high marks for their friendliness and helpfulness with numerous mentions of exceptional service from the front desk and housekeeping teams. Guests highlight individuals by name for their outstanding service, enhancing the overall guest experience. Despite minor criticisms regarding service at breakfast, the staff's customer-oriented approach remains a notable strength of the hotel.
While the pool facilities are appreciated, some guests report cleanliness issues and a desire for larger, less crowded spaces. Maintenance concerns and small changing areas also detract from the experience. Positive remarks about the hot tubs are tempered by occasional negative feedback regarding pool water cleanliness.
The parking situation presents a dichotomy: guests appreciate the convenience of on-site parking but are dissatisfied with the high costs. Some highlight a lack of amenities like wheelchair access points and functional electric vehicle chargers, detracting from the overall convenience.
Families find the Hilton Whistler Resort & Spa to be exceptionally accommodating with spacious and clean rooms catering well to children and parents alike. The hotel’s family-friendly amenities and attentive staff contribute to a welcoming atmosphere. However, limited parking can pose a challenge for those traveling with young children or pets.
Beds are another point of comfort with many guests praising their softness and overall coziness. While positive reviews dominate, a few guests mention specific issues such as bed size and occasional discomfort with the pillows or bedding.
In summary, the Hilton Whistler Resort & Spa offers a highly convenient and comfortable stay with excellent service, especially commendable for families. Areas for improvement include certain maintenance and cleanliness aspects as well as more transparent and reasonable pricing for parking.
The breakfast offerings receive a mixture of positive and lukewarm reviews. While many guests commend the delicious and varied buffet, including standout items like the traditional eggs benedict, others felt it was overpriced or lacking in variety. Despite some wishing for an earlier start time than 8 AM, the overall sentiment leans towards a satisfying breakfast experience.
Rooms at the Hilton Whistler Resort & Spa are highly rated for their spaciousness, cleanliness and comfort. Guests appreciate amenities such as fireplaces, in-room jacuzzis, well-equipped kitchens and lovely views. While there are occasional mentions of outdated decor and cleanliness issues in bathrooms and some common areas, the overall positive feedback on room comfort and convenience, including the size of suites and added facilities like washers and dryers, stands out.
Cleanliness in the hotel is generally well-regarded with many guests affirming the maintenance of rooms and common areas. However, specific areas such as the pool and surrounding facilities have drawn criticisms for cleanliness and maintenance issues. Some guests noted dusty rooms and clogged sinks but felt these were not prevalent enough to significantly impact their overall stay.
Staff receive high marks for their friendliness and helpfulness with numerous mentions of exceptional service from the front desk and housekeeping teams. Guests highlight individuals by name for their outstanding service, enhancing the overall guest experience. Despite minor criticisms regarding service at breakfast, the staff's customer-oriented approach remains a notable strength of the hotel.
While the pool facilities are appreciated, some guests report cleanliness issues and a desire for larger, less crowded spaces. Maintenance concerns and small changing areas also detract from the experience. Positive remarks about the hot tubs are tempered by occasional negative feedback regarding pool water cleanliness.
The parking situation presents a dichotomy: guests appreciate the convenience of on-site parking but are dissatisfied with the high costs. Some highlight a lack of amenities like wheelchair access points and functional electric vehicle chargers, detracting from the overall convenience.
Families find the Hilton Whistler Resort & Spa to be exceptionally accommodating with spacious and clean rooms catering well to children and parents alike. The hotel’s family-friendly amenities and attentive staff contribute to a welcoming atmosphere. However, limited parking can pose a challenge for those traveling with young children or pets.
Beds are another point of comfort with many guests praising their softness and overall coziness. While positive reviews dominate, a few guests mention specific issues such as bed size and occasional discomfort with the pillows or bedding.
In summary, the Hilton Whistler Resort & Spa offers a highly convenient and comfortable stay with excellent service, especially commendable for families. Areas for improvement include certain maintenance and cleanliness aspects as well as more transparent and reasonable pricing for parking.
Categories
Sustainability Journey
5 Star
Golf
$
+1
Info
Summary of reviews
The Fairmont Vancouver Airport In-Terminal Hotel is a top choice for travelers looking for convenience and ease during their airport travels. Its outstanding location in-terminal makes it ideal for connecting early morning flights or catching late night arrivals. The rooms are modern, comfortable and very clean with lovely decor and great amenities including fridges stocked with drinks. Guests rave about how quiet the rooms are, despite being located right inside the airport and how comfortable the beds are with quality bedding and pillows. The hotel's commitment to providing cozy and comfortable beds makes it an excellent choice for travelers who want to rest and recharge before their next adventure. The hotel's specially designed menu options and quality of food and service are also impressive, although some reviewers found prices to be high. Guest services are outstanding; staff is friendly, professional and accommodating. The cleanliness of the facilities is exceptional with guest appreciation of the beautifully clean and comfortable accommodations. The Fairmont Vancouver Airport In-Terminal Hotel is an ideal choice for travelers who value a comfortable, restful stay in a luxurious, clean and elegant atmosphere.
Categories
5 Star
Sustainability Journey
Luxury
$
+5
Info
Luxurious and bold design, works of art and a beautiful mix of concrete, wood and glass; enjoy a delicious meal at the CHARCUT and treat yourself to a hot stone massage. Either way you will never forget your first time.
Summary of reviews
Hotel Le Germain Calgary is lauded for its prime downtown location, nestled close to key landmarks like the Calgary Tower and Glenbow Museum, making it an ideal choice for both tourists and event-goers. Guests appreciate the modern, stylish and spacious rooms that are described as comfortable and well-appointed. The excellent service from the friendly and professional staff further enhances the guest experience, though the central location can result in occasional noise.
The breakfast offerings at Hotel Le Germain Calgary receive mixed reviews. While some diners praise the delicious, elegantly presented food, others find it pricey and lacking variety. The high standards expected from a 5-star hotel are not always met, suggesting room for improvement in this area. Nonetheless, many still consider the breakfast experience positive.
Guests frequently commend the spacious and beautifully designed rooms, highlighting the comfortable bedding, large bathrooms and ample storage space. Despite a few comments on dim lighting and room temperature, the overall feedback on room quality is highly positive, bolstered by the impressive views and superb housekeeping.
Cleanliness is a standout feature of the hotel with many guests highlighting the immaculate condition of the rooms and common areas. Housekeeping is often described as meticulous and thorough, contributing to a refreshing and comfortable stay. Compliments extend to the well-maintained and beautiful bathrooms, reinforcing the high cleanliness standards throughout the hotel.
The staff at Hotel Le Germain Calgary are integral to the exceptional guest experience. Guests frequently praise their friendliness, efficiency and professionalism with special mentions of the front desk and valet teams. The attentive and accommodating nature of the staff is a recurring highlight, significantly contributing to the hotel's welcoming atmosphere.
Comfortable beds are another praised feature with most guests finding the high-quality bedding and mattresses conducive to restful sleep. Though a few guests found the beds too firm and the pillows too soft, the overall emphasis on comfort in room furnishings is clear.
The luxurious experience at Hotel Le Germain Calgary is consistently emphasized throughout reviews. From the pristine cleanliness and modern amenities to the grand ambiance and impeccable service, guests feel pampered and well-cared for. Minor service delays do not overshadow the overall luxury and comfort, making it a top choice for a high-end stay in downtown Calgary.
The breakfast offerings at Hotel Le Germain Calgary receive mixed reviews. While some diners praise the delicious, elegantly presented food, others find it pricey and lacking variety. The high standards expected from a 5-star hotel are not always met, suggesting room for improvement in this area. Nonetheless, many still consider the breakfast experience positive.
Guests frequently commend the spacious and beautifully designed rooms, highlighting the comfortable bedding, large bathrooms and ample storage space. Despite a few comments on dim lighting and room temperature, the overall feedback on room quality is highly positive, bolstered by the impressive views and superb housekeeping.
Cleanliness is a standout feature of the hotel with many guests highlighting the immaculate condition of the rooms and common areas. Housekeeping is often described as meticulous and thorough, contributing to a refreshing and comfortable stay. Compliments extend to the well-maintained and beautiful bathrooms, reinforcing the high cleanliness standards throughout the hotel.
The staff at Hotel Le Germain Calgary are integral to the exceptional guest experience. Guests frequently praise their friendliness, efficiency and professionalism with special mentions of the front desk and valet teams. The attentive and accommodating nature of the staff is a recurring highlight, significantly contributing to the hotel's welcoming atmosphere.
Comfortable beds are another praised feature with most guests finding the high-quality bedding and mattresses conducive to restful sleep. Though a few guests found the beds too firm and the pillows too soft, the overall emphasis on comfort in room furnishings is clear.
The luxurious experience at Hotel Le Germain Calgary is consistently emphasized throughout reviews. From the pristine cleanliness and modern amenities to the grand ambiance and impeccable service, guests feel pampered and well-cared for. Minor service delays do not overshadow the overall luxury and comfort, making it a top choice for a high-end stay in downtown Calgary.
Categories
Sustainability Journey
5 Star
Luxury
$
+1
Info
Summary of reviews
The Omni King Edward Hotel is a luxurious and historic hotel located in the heart of downtown Toronto. Guests praise the hotel's excellent location, which allows for easy exploration of the city's major tourist attractions, shops and restaurants. The hotel's breakfast at the Cafe is highly praised for its beautiful and tasty meals served by friendly staff, although some guests find it expensive. The rooms are spacious, well-appointed and luxurious with comfortable beds and clean bathrooms. The hotel is also noted for its exceptional cleanliness and friendly staff, who are praised for their kindness, professionalism and willingness to assist with anything. The hotel offers wifi access at an additional cost and parking options are convenient and affordable. The beds are described as comfortable and conducive to a good night's rest, although some guests find the pillows uncomfortable. Overall, The Omni King Edward Hotel is a top hotel that oozes class and offers a comfortable luxury, making it a great place to stay for both families and solo travelers alike.
Categories
Sustainability Journey
5 Star
Luxury
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