Hotel Faranda Marsol Candas, Ascend Hotel Collection

Candas 43.58949300, -5.76363800 , C/ Astilleros S/n (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Faranda Marsol Candas, Ascend Hotel Collection is located in the charming town of Candás, occupying a prime spot right by the harbor and beach. Its exceptional location provides stunning sea views, easy access to local attractions and nearby restaurants and bars. The serene setting allows guests to enjoy the gentle sounds of the sea at night, adding to the tranquil ambiance.

The rooms are generally spacious, clean and comfortable, featuring large beds and impressive sea views from many rooms. The staff is frequently praised for their friendliness and attentiveness, significantly enhancing the guest experience. Breakfast at the hotel receives mixed reviews; while some appreciate the quality and variety of the offerings, others find the selection lacking and the basement dining area in need of renovation.

Despite some reported issues with maintenance and outdated decor, many guests find the rooms serve their purpose well, especially for short stays. Cleanliness appears to be inconsistent with some areas and rooms maintained better than others. The beds are widely regarded as comfortable and conducive to a good night's sleep.

The staff, including specific employees who are highlighted for their excellent service, generally receive high marks for helpfulness and professionalism, contributing to a warm and inviting atmosphere. The WiFi service, while free, varies in reliability and parking options near the hotel are often praised for ease and availability, though the hotel's own parking facilities face criticism for their high cost and difficult access.

Family travelers find the hotel mostly accommodating with sufficient space in family rooms and a welcoming environment. While the hotel is rated four stars, many guests feel it falls short of this designation due to outdated amenities and decor, suggesting it aligns more closely with three-star standards. Nonetheless, it offers reasonable value and can be suitable for short stays.

Overall, Hotel Faranda Marsol Candas, Ascend Hotel Collection provides a pleasant stay with its standout location, friendly staff and comfortable accommodations, despite needing improvements in certain areas to fully align with its four-star rating.
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Categories
Family Friendly Hotel
The hotel offers great spa services and facilities. It is suitable for a relaxing experience during the family stay.

4-Star Hotel
Offers spectacular sunrise sea views. This hotel provides a unique experience with its location and views.

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
1 Double Bed, Superior Room, Sea View The double room includes a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room offers a TV with cable channels, a minibar, a safe deposit box, heating as well as sea views. The unit has 1 bed.

1 Single Bed The single room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

2 Single Beds The twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a safe deposit box, heating and a TV with cable channels. The unit has 2 beds.

2 Single Beds with Extra Bed The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

2 Single Beds, Superior Room, City View The twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a safe deposit box, heating and a TV with cable channels. The unit offers 2 beds.

2 Single Beds, Superior Room, with Extra Bed City View The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

2 Single Beds, Superior Room, Sea View The twin room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned twin room features a TV with cable channels, a minibar, a safe deposit box, heating as well as sea views. The unit has 2 beds.

1 Single Bed, Superior Room, City View The single room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

1 King Bed, Premium Room, Sea View The double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room offers a TV with cable channels, a minibar, a safe deposit box, heating as well as sea views. The unit has 1 bed.

Guest Reviews
7.7
Good
Location
Nestled in the charming town of Candás, Hotel Faranda Marsol Candas, Ascend Hotel Collection boasts an exceptional location that repeatedly garners high praise from its guests. Positioned right at the harbor and beach, the hotel offers stunning sea views and easy access to local attractions, making it an ideal base for exploring the town and the broader region of Asturias.

Guests are captivated by the proximity of the hotel to the beach, the port and the bustling town center, where restaurants and bars are easily accessible. The location is celebrated not only for its convenience but also for its tranquility, providing a peaceful retreat where one can hear the gentle sounds of the sea at night.

The rooms at Hotel Faranda Marsol Candas, Ascend Hotel Collection are described as spacious, clean and comfortable with many offering spectacular views of the sea and harbor. The large beds and ample space contribute to a restful stay. The friendly and attentive staff further enhance the guest experience, ensuring that visitors feel welcome and well-cared for.

With easy parking options nearby and excellent connections for traveling throughout Asturias, the hotel's strategic placement is hard to beat. Whether it's the breathtaking views from the room, the central yet serene setting or the convenience of nearby amenities, guests consistently highlight the superb location as a standout feature of their stay.

Breakfast
Hotel Faranda Marsol Candas, Ascend Hotel Collection offers a mixed bag when it comes to breakfast with reviews highlighting both positive and negative aspects. On the bright side, many guests appreciated the hearty and complete breakfast offerings, noting that the spread was very good, delicious and included high-quality products. There were compliments on the varied selection, especially the fruit and the attentive service from the breakfast staff added a nice touch to the experience.

However, several reviews pointed out that the breakfast was somewhat lacking for a four-star hotel. Comments included the lack of diversity and poor quality of certain items, such as cold cuts and pastries. Some guests felt the breakfast was mediocre, scarce and not worth the price, describing it as very limited and basic. The fact that the breakfast area is located in the basement and needs renovation was also a drawback for some.

Overall, while the breakfast at Hotel Faranda Marsol Candas, Ascend Hotel Collection has its merits with good service and quality products, there are areas needing improvement, particularly in variety and value for money.

Dinner
Hotel Faranda Marsol Candas, Ascend Hotel Collection is surrounded by numerous restaurants, offering guests various options to enjoy lunch, dinner and tapas. Notably, some reviews praised the excellent meal of hospitality provided by the hotel, highlighting the quality of the dining experience. However, some guests pointed out shortcomings, including limited breakfast variety and issues with the standard of the dining service, mentioning that dirty tablecloths were occasionally reused. Additionally, there's feedback indicating a lack of an on-site bar, cafe or restaurant, which some guests felt was a miss for a four-star hotel. On the positive side, the accommodations boast exceptionally comfortable beds and very large bedding, coupled with beautiful views, ensuring a pleasant and restful stay.

Rooms
At Hotel Faranda Marsol Candas, Ascend Hotel Collection, guests find several highlights in their room experiences. Many visitors appreciate the spaciousness and comfort of their accommodations, noting particularly large and comfortable beds and pillows. Numerous reviewers praised the stunning sea views from their rooms, contributing to a serene and picturesque stay. Additionally, the bathrooms often receive commendation for their size and the inclusion of dual sinks.

However, feedback on room conditions varies significantly. While some rooms and their furnishings meet comfort standards and showcase good heating, larger spaces and cleanliness, others report issues with outdated decor, maintenance needs and ventilation problems. Ground floor rooms, in particular, seem to face several challenges including poor ventilation, noise from the street and limited natural light. Maintenance concerns are recurrent, ranging from chipped bathtubs and non-functional windows to outdated and worn-out furniture and fixtures.

The ambiance within the rooms is often described as hailing from a different era, which some guests find charming, while others feel it desperately needs refreshing. Windows frequently need better cleaning and curtains are sometimes found in disrepair. Despite these mixed reviews, many visitors still find their rooms serve their purpose well, especially for short stays. The overall comfort, along with friendly staff and the calm location, remains a redeeming quality for many guests at Hotel Faranda Marsol Candas, Ascend Hotel Collection.

Beds
At Hotel Faranda Marsol Candas, Ascend Hotel Collection, guests frequently praise the comfort and size of the beds with many describing them as very comfortable, clean and spacious. Positive notes often highlight their super or very comfortable nature, noting that beds are large, wide and conducive to a good night's sleep. However, some reviews mention issues such as low pillows, hard mattresses, torn bed frames and occasional cleanliness concerns. Certain guests found the bedding to be too small and in need of replacement. Despite these occasional drawbacks, the consensus leans towards favorable impressions of the beds, contributing positively to the overall hotel experience.

Cleanliness
Hotel Faranda Marsol Candas, Ascend Hotel Collection has received mixed feedback regarding its cleanliness, which varies significantly across different areas and rooms. While some guests have found their rooms to be clean or even very clean, others have highlighted numerous issues that detract from the overall experience.

Common positive mentions underscore that the hotel is generally clean with some rooms being praised for their cleanliness. Specific improvements such as room upgrades have also been noted positively. Some guests found their rooms to be spacious and clean and described the hotel as peaceful and fairly clean in certain areas.

However, several guests reported significant cleanliness concerns. Complaints include dirty carpets, dusty surfaces and rooms that were not cleaned thoroughly, particularly under the bed. Multiple reviews pointed out issues with dirty refrigerators, old and dirty curtains, unclean windows and the presence of ants in some rooms and bathrooms.

There are mentions of lackluster maintenance with some areas appearing worn out and in need of deeper cleaning. Dirty mattresses, bedding and cobwebs in the dining room are also recurring issues. The rooms and bathrooms often require more thorough cleaning, as many guests found dust, hair and unclean bathroom corners off-putting. Some guests experienced rooms with a musty smell and dirty bathtubs, detailing that the ambiance felt neglected.

Maintenance problems extend to the state of the furnishings and fixtures with mentions of peeling paint, broken curtains and soap dispensers that fell off. The lack of consistent and detailed cleaning appears to be a widespread problem with some guests stating that the cleaning staff did minimal work or even skipped cleaning tasks altogether.

Overall, while Hotel Faranda Marsol Candas, Ascend Hotel Collection does have clean rooms and a peaceful atmosphere in some instances, the predominant narrative suggests that it needs significant improvements in maintenance and cleaning practices to meet guests' expectations consistently.

Staff
Hotel Faranda Marsol Candas, Ascend Hotel Collection receives notable praise for its attentive and friendly staff. Guests frequently mention positive interactions with the front desk and reception staff, highlighting their helpfulness, politeness and responsiveness. The breakfast staff is often described as friendly and very helpful, ensuring a pleasant start to the day.

Several specific employees are singled out for their exceptional service with José Antonio and the receptionist Carla being noted for their friendliness and professionalism. The receptionist Ana and María José also receive commendations for their charming demeanor.

However, amidst the positive feedback, there are a few mentions of less satisfactory experiences. Some guests reported encountering receptionists who were brisk, abrupt or dismissive and a few felt their complaints were not adequately addressed.

Overall, the hotel's staff is predominantly recognized for their friendliness, attentiveness and professionalism, significantly contributing to a welcoming atmosphere, although the consistency of the reception team's service quality appears varied.

Wi-Fi
Hotel Faranda Marsol Candas, Ascend Hotel Collection offers a warm experience set in a friendly and popular village and it seems that the WiFi situation is a mixed bag. Some guests noted that the WiFi coverage was good and worked well, but there are several indications that the service can be inconsistent, particularly on the top floors or in specific rooms like room number 3. It's worth noting that there is free parking available at the harbor, adding convenience to your stay. While the WiFi needs improvement, the overall positive aspects of the hotel and its location might still make it a worthwhile choice for visitors.

Parking
Hotel Faranda Marsol Candas, Ascend Hotel Collection offers a range of parking options for guests with a mix of positive and negative feedback from previous visitors. Many reviews highlight the availability of free parking, particularly in the nearby port area. Guests find it easy to park in these free public spaces, which are conveniently close to the hotel, sometimes just a minute away. Others have pointed out the presence of secure and inexpensive parking options in the vicinity.

However, there are noted issues with the hotel's own parking facilities. Some guests find the garage difficult to access with small spaces and low ceilings posing challenges. Additionally, the cost of hotel-owned parking is often described as overpriced and some suggest it should be included in the room rate given its steep price. There were instances where guests struggled with limited parking availability, especially during local events like festivals, which can render nearby public parking areas unusable.

Despite these drawbacks, many still appreciate the abundance of free parking options in the surrounding area, making it relatively easy for those traveling by car to find a suitable spot without resorting to the hotel's more expensive garage.

Family
Hotel Faranda Marsol Candas, Ascend Hotel Collection is well-regarded for its family-friendly atmosphere and children-friendly staff. Families have found the accommodations comfortable and suitable for both short and longer stays with shared family rooms providing enough space for everyone. Guests have appreciated the attentiveness of the hotel's staff, who go out of their way to ensure a pleasant stay, even checking if additional needs are met in the morning. The hotel reception is noted for being efficient and despite some comments about the decorations being old-fashioned, the overall experience remains positive. While the small beach near the hotel adds to its charm, the combination of family services and a warm, welcoming environment makes it an appealing choice for family vacations.

4 Star
Hotel Faranda Marsol Candas, Ascend Hotel Collection, often touted as a four-star establishment, does not consistently live up to the expectations associated with this rating. Numerous guest reviews highlight a significant disparity between the hotel's rating and the actual experience, frequently suggesting that the amenities and services align more closely with a three-star standard. Common feedback includes mention of outdated facilities and an overall need for remodeling. The rooms have been described as poorly maintained and the buffet offerings are considered very limited for a hotel of its purported caliber. Additionally, essential services like parking are not included in the price, contributing to a sense of overvaluation. While the hotel might have once met the four-star criteria, it now appears that it falls short in several key areas, leading to a consensus that it does not presently deserve its four-star designation. Despite these criticisms, some guests find it adequate for short stays, indicating that while it may not fulfill all four-star promises, it still can provide a satisfactory experience for brief visits.

Business
Hotel Faranda Marsol Candas, Ascend Hotel Collection appears to be a suitable choice for business travelers, offering facilities and a location that meet the practical needs of this demographic. The hotel's competitive rates and moderate pricing make it a good value for the services provided. Business amenities, including adequate meeting spaces, are in place, ensuring that professional requirements are effectively met. Overall, it represents a good business hub with no notable issues reported by guests.

Accessible
Hotel Faranda Marsol Candás offers a comfortable and accessible stay for most guests with rooms that are easy to access and navigate. The hotel is generally very accessible, making it convenient for guests to move around within the property. The staff are friendly, which adds a welcoming touch to the overall experience. However, it should be noted that the hotel may present challenges for people with reduced mobility due to certain aspects like the bathtub. Additionally, while there is an elevator available, it can sometimes be a bit slow.


No, Hotel Faranda Marsol Candas, Ascend Hotel Collection doesn't have any pool.

No, a spa isn't available at Hotel Faranda Marsol Candas, Ascend Hotel Collection.

No, Hotel Faranda Marsol Candas, Ascend Hotel Collection doesn't allow dogs.

Yes, parking facilities are available at Hotel Faranda Marsol Candas, Ascend Hotel Collection.

No, Hotel Faranda Marsol Candas, Ascend Hotel Collection doesn't have a gym.

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