Located directly on Machico Bay beach, this 4-star hotel offers panoramic views of the sea and Desertas Islands. It features a spacious seawater pool and rooms with satellite TV. Guests appreciate its proximity to the airport and Machico town, along with facilities like a tennis court and a dive center.
Summary of reviews related to the '4 Star' category
Dom Pedro Madeira has received mixed reviews, particularly regarding its four-star rating. Many guests felt the hotel did not meet the expectations of a four-star establishment with some comparing it more accurately to a three-star hotel. The interiors were often described as dated and in need of renovation. Additionally, aspects such as soundproofing, room conditions and overall facilities left much to be desired.
Guests pointed out specific issues like worn-out mattresses, uncomfortable beds, inadequate room amenities and poor maintenance of the pool area. The breakfast and evening meals also received criticism with some guests noting the limited selection and low-quality ingredients, which did not align with four-star standards.
However, there were positive remarks about the hotel's welcoming atmosphere, good value for money and its convenient location near the airport. Some guests appreciated the breakfast quality and found the hotel to be clean and tidy. Overall, while there were moments of satisfaction, the general consensus was that Dom Pedro Madeira fell short of its four-star claim and could benefit from significant improvements in various areas.
Located in Santo da Serra, PortoBay Serra Golf is ideal for golf enthusiasts, offering access to the Santo da Serra Golf Club. The hotel provides comfortable accommodation and a range of facilities for a relaxing stay amidst scenic surroundings.
This hotel is located in the heart of Santa Cruz, offering a convenient location near local restaurants and the seafront promenade. It features a pool area for relaxation, and modern rooms. Guests can enjoy a highly-rated breakfast with gluten-free, buffet, and à la carte options. The hotel also offers activities such as a fitness center, game room and spa services.
Summary of reviews related to the '4 Star' category
Santa Cruz Village Hotel, situated conveniently close to the airport, offers an ideal location with easy access and affordable transportation options. Guests have praised the reasonable prices for food and drinks at the poolside bar, highlighting an enjoyable dining experience. The service at the hotel has been acknowledged as excellent by some visitors, contributing positively to their stay.
However, when it comes to living up to its four-star rating, the hotel appears to fall short in several areas. Many guests have expressed disappointment with the outdated facilities and issues like poorly maintained bedding and bathroom caulking. The cleanliness of rooms and bathrooms did not meet the expectations typically associated with a four-star establishment. Additionally, the absence of basic amenities such as shampoo and shower gel, as well as the lack of a tea and coffee station in rooms, has been noted by visitors.
The breakfast offerings have also been a point of contention, with guests suggesting improvements to match the hotel's star rating. There is a general sentiment that too many essential services and comforts associated with a four-star hotel are lacking. While some former guests felt that the hotel deserved a lower star rating, others weighed the excellent price-quality ratio, emphasizing the budget-friendly aspect of their stay.
Overall, Santa Cruz Village Hotel provides a satisfactory experience in terms of location and service but seems to need enhancements in its facilities and amenities to align with the expectations of a four-star hotel.
Located in Santo da Serra, Enotel Santo da Serra offers a tranquil retreat in a rural setting. With comfortable rooms and access to outdoor activities, it is an ideal choice for those seeking a peaceful getaway.
This hotel offers deluxe accommodations with a wellness center and overlooks the Atlantic Ocean. It features a pool, beauty treatments, and nearby golf facilities. The hotel is near the city center and the ocean, with a nice outdoor area and swimming pool. It provides a tranquil atmosphere suitable for relaxation.
Summary of reviews related to the '4 Star' category
Vila Gale Santa Cruz is consistently described as a four-star hotel with many guests highlighting its luxurious setting and overall quality that meets the standards of its category. Visitors note that the facilities are up to par for a hotel of such rating with many affirming it as a real four-star establishment. The peaceful and quiet environment is often praised, creating a relaxing atmosphere in line with expectations for this class of hotel.
However, while the exceptional quality of food has been repeatedly appreciated, some guests have expressed disappointment in specific services. Criticisms included the quality of the food and drink service, which some felt did not meet the four-star standard and the breakfast box which did not satisfy expectations. There is mention that the hotel might be living on its past achievements, suggesting a potential decline in the overall experience for some guests.
Despite the varied opinions, the hotel maintains its four-star rating, offering a blend of luxurious ambiance and the expected amenities, but with room for improvement in service aspects.