Canmore Inn & Suites

Canmore 51.09366500, -115.35408800 , 1402 Bow Valley Trail (Show on Map)
7.1
Good


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Summary of reviewsCanmore Inn & Suites enjoys a prime location in the charming town of Canmore, offering easy access to downtown, restaurants and hiking trails, as well as proximity to Banff National Park and the Rocky Mountains. The hotel is praised for being centrally located and pet-friendly with many guests appreciating the convenience of walking to local stores, galleries and trails.

The hotel rooms receive mixed feedback; positive comments emphasize cleanliness, spaciousness and family-friendly amenities such as microwaves, refrigerators and dog accommodations. Some rooms offer beautiful mountain views and the suites are noted for their generous space and comfort. Nevertheless, issues like uncomfortable beds, noise from nearby train tracks, outdated furnishings and maintenance problems were noted, which contrast with the positive aspects and suggest a need for upgrades and better room care.

Cleanliness generally garners favorable reviews with particular praise for the tidy rooms, beddings, lobby coffee/tea station and pool area. However, some guests highlighted issues with older infrastructure, dust, unclean floors and dated furnishings that detract from the overall perception of cleanliness. Regular housekeeping services were also sometimes lacking.

Staff at Canmore Inn & Suites are consistently commended for their politeness, friendliness and helpfulness. Front desk personnel and other staff members at the breakfast room and maintenance team are often described as welcoming and attentive, contributing significantly to a positive guest experience. There were occasional mentions of communication issues and delayed responses, but these instances were minimal compared to the overwhelmingly positive feedback.

The breakfast experience at the hotel is mixed. While some enjoyed the selection and found the $12 buffet to be a good option, others were disappointed that breakfast was not included and felt the offerings were basic or not worth the additional cost. Those who opted for the breakfast generally found it satisfactory with good options.

Facilities like the gym and pool receive varied feedback. The gym, although small, is functional and guests appreciated the private booking option. The pool area, featuring a popular waterslide and hot tub, is a hit with families, especially children. However, it is often noted as cramped and overcrowded with issues like high chlorine levels, occasional maintenance closures and cleanliness concerns affecting the overall experience.

For family stays, the hotel proves to be a favorable destination due to its pool, waterslide and arcade room, which keep children entertained. Family suites are described as comfortable, making the hotel a great value for those traveling with kids despite some noise and minor maintenance issues.

Overall, Canmore Inn & Suites is a budget-friendly, three-star option that offers a balance between affordability and convenience. Its central location, pet-friendly policies, clean and spacious rooms and friendly staff make it a commendable choice for travelers. However, improvements in room maintenance, cleanliness consistency and addressing noise issues would enhance the overall guest experience. Business travelers also find it a practical choice due to its central location and essential amenities, making it suitable for both leisure and work stays.
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Hotel near Golf Courses
Canmore Inn & Suites is within a 20-minute walk (within 2 miles) of Canmore Golf & Curling Club. Silvertip Golf Course is also a short 6-minute drive away (3.5 km).

Hotel near Ski Resorts
Located in Canmore, this hotel offers access to the ski areas in Banff National Park. The hotel is suitable for families and groups looking for a base near the slopes.

Family Friendly Hotel
This hotel features a swimming pool with a hot tub and a three-story waterslide, a free arcade room, and complimentary high-speed WiFi. It is recognized as one of the top family-friendly hotels in Canmore.

Dog Friendly Hotel
This inn allows 2 dogs of any size in designated rooms for an additional fee of $15 per pet, per night. Both dogs and cats are welcome, and the pet-friendly rooms are located on the second floor facing the rail side.

Hotel with Swimming Pool
This inn offers an indoor pool and hot tub. Kids can play on the 3 story waterslide.

  Indoor Pool    Pool Water Slide  


Business Hotel
The Canmore Inn & Suites offers 2,400 square feet of meeting space in the Three Sisters Ballroom, accommodating up to 170 guests. It also features a 350 square-foot boardroom suitable for smaller meetings. Complimentary high-speed WiFi and parking are included.

Cheap Hotel
This inn is a budget-friendly option. It provides essential amenities without the higher costs associated with full-service hotels.

Accessible Hotel
Canmore Inn & Suites provides wheelchair accessible room options. These accessible rooms are 336 square feet and feature a full bathroom with a wheelchair accessible design. The hotel also has facilities for disabled guests, including an accessible bathroom and toilet, and an elevator.

Hotel with Gym
Canmore Inn & Suites has a functional gym providing essential equipment for a decent workout. Guests can book the fitness center and pool for private sessions.

3-Star Hotel
Situated in the heart of Canmore, near a national park. It offers an indoor pool and free parking. The hotel provides simple rooms and suites with mountain views from select rooms.

Hotel with Indoor Pool
The hotel offers a notable indoor pool area with a three-story waterslide, ideal for both children and adults. Additionally, guests can enjoy a relaxing hot tub within the pool facility.

Hotel for Honeymoon

Hotel with Pool Water Slide

Room Types
King Suite with Spa Bath This room offers a kitchenette, separate living room with a flat-screen TV, and a soaker bathtub. Free WIFI is provided.

Queen Room This double room features a tea/coffee maker, microwave and air conditioning.

Queen Room with Two Queen Beds - Railway View This room features a microwave, walk-in shower, free WiFi, and a view of the railway.

Suite - Non-Smoking This room offers a kitchenette, separate living room with a flat-screen TV, and a soaker bathtub. Free WiFi is provided.

King Room Railway View This room features a microwave, walk-in shower, free WiFi, and a view of the railway.

King Room with Spa Bath Free WIFI, a spa bath, flat-screen TV, microwave and refrigerator are featured.

Queen Room with Two Queen Beds This double room features a tea/coffee maker, microwave and air conditioning. A view of the trails is available.

Double Room with Two Double Beds This room features a microwave, walk-in shower, free WiFi, and a view of Bow Valley Trail.

Double Room with Two Double Beds - Railway View This room features a microwave, walk-in shower, free WiFi, and a view of the railway.

Double Room - Disability Access This spacious room has air conditioning, cable TV, microwave, and roll-in shower. Free WiFi is provided.

Family Suite with Two King Beds This suite offers a refrigerator and free WiFi.

Room Selected at Check In Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, tumble dryer as well as mountain views. The unit offers 1 bed.

Queen Room with Two Queen Beds - Railway View Pet-Friendly Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, tumble dryer as well as mountain views. The unit offers 2 beds.

Guest Reviews
7.1
Good
Location
Canmore Inn & Suites boasts a prime location that attracts many visitors to the charming town of Canmore. Guests frequently emphasize the hotel's convenient and central location, noting its proximity to downtown, restaurants and various amenities. The hotel's accessibility to Banff National Park and breathtaking views of the Rocky Mountains further enhances its appeal. Many reviews highlight the ease of walking to local stores, art galleries and hiking trails. The hotel is also praised for being pet-friendly and offering packages for pets.

However, some guests did mention disturbances from the nearby rail tracks, which slightly detract from the overall experience. Despite this, the combination of location, friendly staff and cleanliness makes Canmore Inn & Suites a favored choice for travelers looking to explore Canmore and the surrounding areas.

Breakfast
At 'Canmore Inn & Suites,' breakfast experiences have varied widely among guests. While some found the breakfast station to be good and the selection plentiful, others noted that breakfast was not included with their room stay, which was a frequent point of contention. Several guests enjoyed the breakfast, describing it as delicious and well-priced, especially highlighting the $12 per person buffet as a great option. The staff in the breakfast restaurant received praise for being kind and helpful. However, some guests felt that the breakfast buffet was basic, occasionally cold and not worth the additional cost. Others were disappointed by the absence of breakfast, particularly given the room rates and some suggested that breakfast should be included in the stay's price. Despite mixed reviews, those who opted for the breakfast generally found it satisfying with good options available.

Rooms
The guest rooms at Canmore Inn & Suites generally present a mix of feedback. On the positive side, rooms are often described as clean and spacious, some featuring convenient amenities like microwaves and refrigerators which families found useful. The suites, in particular, gather praise for their generous space and comfortable layout. Many visitors appreciated the large-sized rooms and dog-friendly accommodations, while the beds in some suites were noted to be quite comfortable. Several rooms had nice views of the mountains, adding to the pleasant experience.

However, some aspects of the rooms fell short for many guests. A common complaint was the uncomfortable beds and in some instances, the rooms were noted as cramped and outdated with dated furnishings and carpets. Noise was another frequently mentioned issue, whether it be from the train tracks nearby, other guests or the air conditioning units. Some rooms also faced problems like broken fixtures, limited electrical outlets and insufficient toiletries. Several reviews pointed out that certain rooms needed updates and better maintenance, including concerns with cleanliness in specific areas like bathrooms and floors. Additionally, some guests experienced issues with room temperature, finding them uncomfortably hot or dark.

Overall, while the hotel offers some nice, spacious and well-equipped rooms, there are inconsistencies in comfort and maintenance that potential visitors should consider. The proximity to the railroad is a notable factor affecting noise levels in some rooms.

Beds
The beds at Canmore Inn & Suites received mixed reviews from guests, though a notable number praised their comfort. Many guests found the beds to be cozy and very comfortable, enjoying restful sleep. There was a consistent appreciation for the bed's cleanliness as well as the softness of the sheets.

However, other guests reported significant issues. Several mentioned that the beds were old, worn out and had sagging or lumpy mattresses. There were complaints about noise from creaky beds and inadequate support, which caused discomfort and disrupted sleep for some. The size of the beds also came under criticism with some guests finding them too small for a comfortable stay.

Overall, while a portion of the guests found the beds to offer a pleasant sleeping experience, there were notable concerns regarding the need for mattress replacements and improvements in bed quality to ensure all guests can have a comfortable and restful stay.

Cleanliness
Cleanliness at Canmore Inn & Suites reflects a mix of perceptions among guests, though there is a notable emphasis on positive feedback regarding the upkeep. Many guests lauded the rooms as clean, comfortable and generally tidy with several highlighting the cleanliness of the beddings. Specific areas such as the coffee/tea station in the lobby and the pool were commonly noted for their cleanliness and good condition.

However, some guests pointed out issues with the older infrastructure, which sometimes gave an impression of uncleanliness. Concerns were raised about dusty areas, unclean floors and dated furnishings that appeared dingy. Specific complaints included dirty carpets, uncleaned bathtubs and scattered personal items left from previous guests, which detracted from the overall experience. Additionally, some guests mentioned a lack of regular housekeeping service during their stay.

Overall, while many found the hotel clean and well-maintained, there were notable exceptions where cleanliness fell short, revealing an inconsistency that future guests might want to consider.

Staff
The guest reviews for Canmore Inn & Suites consistently highlight the hotel's staff as a standout feature. Guests frequently describe the staff as friendly, welcoming and exceptionally helpful. The front desk staff is often praised for their politeness and attentiveness, making check-in a positive experience for many visitors. The staff at the breakfast room and maintenance team are also noted for their promptness and good service. Visitors often feel accommodated and valued with employees going the extra mile to be polite and welcoming.

However, there are occasional mentions of communication issues and delays in responding to requests. Some guests experienced less satisfactory interactions, citing unhelpfulness or a lack of friendliness from certain staff members. Despite these few negative mentions, the overall impression is overwhelmingly positive. Words like "great," "prompt," and "super friendly" repeatedly appear in the reviews, suggesting a committed team that enhances the guest experience.

The hotel's location and cleanliness also receive favorable comments, but it's the consistent friendliness and helpfulness of the staff that leave a lasting impression on guests. Their professionalism and warm demeanor contribute significantly to a pleasant stay at Canmore Inn & Suites.

Wi-Fi
Guests staying at Canmore Inn & Suites have experienced varied Wi-Fi services. Some guests appreciated the availability of free Wi-Fi throughout the property with a few mentioning that the internet worked well or was not bad. This allowed them to access services like Netflix on TV seamlessly. However, other reviews indicated issues with the consistency and speed of the Wi-Fi, noting that it was not always reliable and could be slow, especially during certain times of the year. While some reported no problems, others found the connection to be poor or intermittent, impacting their ability to use internet-based amenities like TV and phone services.

Gym
The gym at Canmore Inn & Suites, while compact, effectively fulfills guests' fitness needs. Several reviews mention the gym as functional and satisfactory, providing essential equipment for a decent workout. Guests appreciated the ability to book the fitness center and pool for private sessions, which enhanced their experience. Although it has limitations on capacity, allowing only two people at a time, it remains a practical option for those looking to maintain their fitness routines. However, there were suggestions for updating the gym equipment to improve the overall experience.

Pool
The pool at Canmore Inn & Suites receives mixed reviews but stands out for its appeal to families and children. Many guests highlight that kids especially loved the waterslide, finding it fun and enjoyable. The hot tub alongside the pool also garnered positive remarks with several guests noting that the facilities were clean and in good condition.

However, the pool area has its drawbacks. It is frequently described as very small and often overcrowded, which occasionally made it hard to enjoy, especially during peak times when it gets packed with children. Some guests also mentioned the overpowering chlorine levels which caused discomfort with a few noting the pool's water was cold and sometimes dirty. Maintenance closures also seemed to be an issue with several guests finding the pool unavailable during their stay.

In terms of amenities, the pool area includes a waterslide, which was a hit among kids, adding a fun element to their stay. Despite these features, the space was sometimes noisy and slippery, reflecting a need for caution. While the pool and hot tub were appreciated by many, the limited hours and occasional early closures were seen as a downside. Overall, while the experience at the pool can be enjoyable, particularly for families with children, improvements in cleanliness, size and maintenance could enhance the overall experience.

Family
Canmore Inn & Suites proves to be a great family-friendly destination, especially for families with kids. Many guests highlight that the pool and waterslide are the stars of the show with kids having a blast in both the pool and the arcade. The family suites offer a comfortable stay and the hotel overall is considered a great value for money. Despite some noise issues from kids running around and playing, the facilities are described as clean and well-maintained with the pool and hot tub being particularly enjoyable. The arcade room is also a popular spot for children, adding to the array of activities available for young guests. With its fun amenities and accommodating atmosphere, the Canmore Inn & Suites is frequently recommended as an ideal spot for family getaways.

3 Star
Canmore Inn & Suites presents itself as an affordable, budget-friendly option suitable for those seeking a basic stay without any luxury expectations. The hotel is undoubtedly an older establishment with dated interiors, including rooms that feature tired, outdated furnishings and sometimes unclean carpets and bedding. The overall cleanliness and maintenance of the property have been noted as areas needing improvement, as some guests reported cleanliness issues such as dirty bathroom floors and inadequately cleaned rooms.

The hotel's prime location and value for money are key positives, drawing visitors who prioritize cost-efficiency and a convenient base for activities. Families particularly appreciate the indoor pool with a water slide, though the pool area itself is described as small. Visitors should be aware that the hotel is situated right next to busy railway tracks, which can result in significant noise disruptions throughout the day and night.

While breakfast is offered at an additional cost of $12 CAD, some guests felt the price-quality ratio could be improved and noted the dated quality of the food. Basic amenities such as vending machines are available, but potential guests should manage expectations regarding the overall facility standards, remembering it offers three-star amenities at a low price.

Despite the drawbacks, the hotel staff receives positive mentions for their professionalism and helpfulness, contributing to an overall experience that matches its modest price and three-star rating. The Canmore Inn & Suites may not deliver an exceptional luxury stay, but it can serve adequately for budget-conscious travelers looking for a moderate, no-frills option.

Business
Canmore Inn & Suites provides a range of facilities and services suitable for business travelers, including a conference room and a conference center. The hotel's central location is advantageous for business guests, ensuring convenience and accessibility. The service is noted as friendly and prompt, adding to the overall positive experience. Rooms are described as very clean with comfortable main floor accommodations. While some guests mentioned issues with broken lamps and needing newer chairs, the overall impression for a short business stay remains favorable. The scenic views are a pleasant bonus for those looking to balance work with relaxation. Overall, Canmore Inn & Suites is a good option for business travelers seeking a practical and well-located hotel.

Pool Water Slide
The pool area at Canmore Inn & Suites receives high praise from guests, especially for its fantastic water slide, which is a particular favorite among children. Many describe the experience with the pool, slide and hot tub as awesome and excellent, noting that kids had a blast and loved every moment. Visitors frequently mention that they used the facilities every day of their stay, highlighting the fun and enjoyment provided by the water slide. The slide itself is often singled out as a great feature with several guests highlighting it as their favorite aspect of the pool area. While most feedback is positive, there are minor notes about the swimming pool being a bit cold and the hot tub water level being too low. Despite these small issues, the overall sentiment is that the pool, water slide and hot tub together offer an enjoyable and engaging experience for both children and adults.

Indoor Pool
Canmore Inn & Suites offers an indoor pool that tends to be a hit, particularly among younger guests who thoroughly enjoy the waterslide. The pool is often described as a fun and enjoyable space with children having a blast during their swims. Despite its smaller size, the pool is noted for being clean and is accompanied by a hot tub, enhancing the overall experience for guests. However, some reviews mention that the pool can feel a bit cold and is sometimes heavily chlorinated, which might be a consideration for sensitive swimmers.

Guests have occasionally faced issues with the pool having exceeded its capacity or being closed earlier than expected. Moreover, there are mentions of instances where the pool and gym facilities were not available, which could be disappointing for those specifically looking forward to these amenities. Nevertheless, when open and accessible, the pool area continues to be a comfortable and pleasant feature of the hotel, contributing to an enjoyable stay for families with kids.

Dog Friendly
Canmore Inn & Suites has garnered significant attention for its pet-friendly policies, making it a suitable choice for travelers with furry companions. The hotel provides pet-friendly rooms, accommodating guests who wish to bring their animals along. The convenience of allowing pets is appreciated by many with specific mentions of the ease in accommodating dogs and other pets. However, there are mixed sentiments regarding the overall pet-friendly experience.

Guests have praised the hotel for its friendly staff and strategic location, adding to the positive aspects of its pet-friendly offerings. The allowance of pets inside the hotel is generally appreciated with some reviews highlighting the reasonable fee of $15 per pet.

On the downside, some visitors have noted occasional disturbances due to barking dogs, which can be a nuisance, especially at night. There are mentions of dogs barking across the hotel at various hours, which could impact the overall comfort of a stay. Additionally, some reviews pointed out issues such as dog hair in rooms and while the rooms are accommodating for pets, this aspect might not be favorable for those sensitive to cleanliness.

Despite the noise and cleanliness issues, many still favor the Canmore Inn & Suites for its flexibility in accepting pets and the welcoming treatment of animals. It's an option worth considering for pet owners traveling in the Canmore area with a balance of convenience and some areas needing improvement.


Yes, Canmore Inn & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide.

No, a spa isn't available at Canmore Inn & Suites.

Yes, Canmore Inn & Suites welcomes dogs.

No, parking facilities aren't available at Canmore Inn & Suites.

Yes, Canmore Inn & Suites has a gym.

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